9289 comments found.
Anna, Just a general question really: Why do no real estate themes (yours included) offer a ‘search / filter by radius’ option? This is a massive feature of real estate / property sales for users.
Hi Simon
Thank you for the question and suggestion.
I understand it’s a good feature to have. We didn’t get the chance to study what this feature implies (coding wise) and if it can be added to the search as as we have developed it to date. So I couldn’t tell you if we could do this or not.It’s on the wishlist, but this wishlist is a very long list. So I don’t know when we will get to this one time wise either.
I noted you’re interested in this request. Every wish idea we receive – we also mark the number of times we get it. And that is part of the decision we make when decide on new features.
Thank you again for the suggestion. Anna
Thanks for your reply Anna. This would be a hugely beneficial addition to your theme, and no one else is doing it, so you’d be unique in that sense. It can’t be that difficult to add, or possibly even integrate with a plugin such as this: http://codecanyon.net/item/site-locator-map/7354406 ?
Hi Simon
I don’t know this plugin at all. You can confirm with the plugin developer to be sure. But search related, I am not aware of any plugin being coded so that is seamlessly integrated with any theme functionality. Thank you, Anna
Hi anna, do you have any Indonesian PO File translation? thanks
ups.. i have found that, thanks
Hi boedakpinank
Thank you for the follow up. Happy to hear you found the languages po we got from clients.
Anna
Hi !
Your theme seems really great ! Just a question before purchasing : is is possible to generate pdf invoices ? If not, can you give me approximately the time for a wordpress developper to add this feature ?
Thanks a lot,
Other question : do you think a CSV import / export of property listings could be technically possible ?
And last : is there a way to differentiate agent profile from basic user profile (the basic user can just manage favorites for example ; whereas the agent profile can pay and add listings).
Thanks and have a good day !
Hi benefacere,
Thank you very much for the kind feedback. Please see my reply below:
is is possible to generate pdf invoices ? If not, can you give me approximately the time for a wordpress developper to add this feature ?
—> We don’t have such an option in the theme. Our invoices are used for info purpose and include details about transactions made on the website. But we don’t do invoices as those you’d need for accounting purposes that you could also generate to pdf.
There are some plugins you can use for such situations, but never tested any. You can look online to see if you find one that works for you. In our theme we don’t have any way to collect personal info that should be used only in invoices and not be public to user view. For that you’d need a custom developer if it’s required.
If you need this, and you are ok with doing this as custom development, we can only recommend to see Envato Studio for a quote for this. http://studio.envato.com as we’re not taking custom work at the moment.
Other question : do you think a CSV import / export of property listings could be technically possible ?
—> I know clients use WP ALL IMPORT for cvs import and these guys created a free extension for our theme.
—> For export I know they have a beta export plugin but no client tested it so I couldn’t advise if it works or not.
And last : is there a way to differentiate agent profile from basic user profile (the basic user can just manage favorites for example ; whereas the agent profile can pay and add listings).
—> No, I am afraid we don’t have such a separation. We work only with 1 user level that can be either simple user or user/agent.
Thank you Anna
Hi, could you tell me how to make featured property title length longer? but not cover price
Thank you!
Hi nicklee611
Thank you for the comment. Go to shortcodes.php
look for
//////////////////////////////////////////////////////////////////////////////////// /// featured property ////////////////////////////////////////////////////////////////////////////////////
scroll until you find a code like this
$return_string .= substr( $title,0,27);
Change 27 to the number you wish.
Then I’ll need to look at the result to help with custom css. It’s possible this works and just need to be adjusted to what you desire to have as title length http://wpestate.org/forums/topic/featured-property-shortcode-for-longer-titles/
For further help with css please use our support client system http://support.wpestate.org/ and send us your website url where you have the featured property shortcodes you wish us to help with.
Thank you Anna
i have a quick question.. i want to display the action based on id or custom and not by alphabetical. Right now if you click all types in search which would show like apartment, condo, house but i want to display like house,condo,apartment. your quick response will be highly appreciated
Hi priyababuusa
Thank you for the comment. Option 1 explained in this topic has worked for some of our clients who wished the same as you:
http://wpestate.org/forums/topic/custom-taxonomies-categories-order/Hope it helps you as well.
Thank you Anna
Is there a 6 START option to rate the theme? I wish there was! Your theme is just great ( and I tried other similar themes and not even close to your quality and work). Thank you for working so hard.
Hi mmcc
Reading your comment is a wonderful surprise. Thank you very much for the kind feedback. I am really happy we have succeeded to raise up to your expectations 
Have a great day, Anna
Hi Anna, I want to ask you what is the plugin security can I installed with your theme ?
Hi cyber-way
Thank you for the comment. We don’t use any specific security plugin so I can’t recommend you some plugin we use.
What I can recommend:use as less extra plugins as possible, and update them always, do backups regularly (hosting does this for us) always update wordpress.
I found more tips here http://bit.ly/1O7puqa But there are much more resources you can read on this topic.
Thank you Anna
Hi, why are some functions if !exists, but some functions not? And how would you recommend I change those that are not conditionals in child theme?
Hi Strongbeard
Thank you for the comment. Unfortunately I don’t have the technical expertise to answer your technical question. Please open a ticket http://support.wpestate.org/ and specify what function you wish to modify in child theme and from which file. If my colleagues can guide you they will do that (as always).
Thank you Anna
I send you an other screenshot. Please help
Hi ibigmart
I replied to last screenshot as well.
Thank you Anna
Hello, i need to know if it’s possible to add a category nammed “SHOP” and add manualy only by some types of users ? Like admin login….
Hi info-bel
Thank you for the comment. Unfortunately what you wish is not possible with out theme. Really sorry. Hope you find what you’re looking for.
Best regards, Anna
I send you a screenshot
Hi ibigmart,
Please see ticket update.
If you need further help please let us know.
Thank you Anna
I send you a screnshot
Hi ibigmart,
Please see ticket update.
If you need further help please let us know.
Thank you Anna
Finally i buy your awesome theme, i want to rename theme folder names, how can i do that? is it any another setting, and if i have change the theme name, can i still use child theme? thanks Regards
Hi boedakpinank
Thank you for buying our theme. What I can tell you is that changing theme name is not part of license you buy on theme forest. While we can’t stop you from doing this, I could not advise how to change theme name because of this. Perhaps you can find online further documentation.
What I can tell you is that normally child themes look for parent theme so names are important. You’d have to edit both child and parent to make them work together.
Thank you Anna
Hello everyone
We released 1.11.4 today. Some of you may have received the notification. If you have 1.11.3 please update to this version. Thank you, Anna
WP RESIDENCE 1.11.4 – September 29 FIX: Loading pins from pin management (not uploads folder) after 1.11.3 change for retina pins management
I sent you the admin. Please check
Hi ibigmart,
Please see ticket update.
If you need further help please let us know.
Thank you Anna
Hi Annapx,
I am ready to buy, I know many people have already asked about RTL, but I just want to know if it is possible to make this website a one language Right to left website that function as good as English LTR website? (support Persian language)
Is it possible to change Calendar and Currency to a local one?
Do you know a mobile app (iOS and Android) that has the similar functionality to your website and can connect and sync with it. Is it possible at all?
Many thanks.
Hi Acapulco18
Thank you for the comment. Please see my reply below:
I am ready to buy, I know many people have already asked about RTL, but I just want to know if it is possible to make this website a one language Right to left website that function as good as English LTR website? (support Persian language)
I am not RTL fluent, but the RTL child theme we have created and offer with theme pack has been used by clients and updated if it was required based on their more expert feedback with RTL.
Is it possible to change Calendar and Currency to a local one?
—> The calendar in search (which is date field custom type) can be set to a different language from theme options. Property Currency can be changed to whatever you wish. Payment currencies (PayPal / Stripe) have to be used based on what these merchants support. If you wish to use wire transfer as payment method you can set your own currency
Do you know a mobile app (iOS and Android) that has the similar functionality to your website and can connect and sync with it. Is it possible at all?
—> No, sorry. I don’t know any mobile app that can work for our theme and we don’t have a mobile app.
Thank you Anna
Hi again, thanks for your reply. A few more questions please:
1. What is RTL child theme that you talk about? does it function as good as the main website that you offer? and does it make the whole website RTL?
2. Does your theme gives every agent a sub-domain?
3. Can I disable subscription/premium and enable it when I want?
4. Can it show the visitor count of a property?
5. Does this theme have a newsletter support?
Many thanks 
Hi Acapulco18
Please see my reply below:
1. What is RTL child theme that you talk about? does it function as good as the main website that you offer? and does it make the whole website RTL?
—> RTL child theme is style.css in rtl format. —> The idea is to be rtl version of the main site which is ltr in a correct mannger. —> no —> Please explain what you mean “disable” —> And please consider what I mentioned above regarding subscriptions. What we have and what you asked are totally different functionalities. We don’t have what you asked. —> no —> no
5. Does this theme have a newsletter support?
Thank you Anna
Hi Annapx, I am still confused about calendar, I meant that would it be possible to change the whole calendar system to a local calendar? I mean some countries have their own calendar instead of western calendar, that is, instead of 10/06/2015, our calendar might be 09/04/1403 at the same day. Now is It possible to change the whole calendar system to our own local calendar system?
Thanks! 
Hi Acapulco18
Changing date format needs code change. We could guide you to the files where current date format is, but it’s still code change. And as far as we noticed, a code change like this will not work in search anymore (wordpress behavior).
Thank you Anna
The pins are not showing on the map, I’ve tried everything found in the videos, on the forum and posted here. I even deleted and reinstalled the theme and the pins are still not showing on the map. I have opened a ticket earlier today, please help. thanks!
Hi macque
Thank you for the comment.
I need to check the live URL in order to help you. Please open a ticket in our private support system http://support.wpestate.org/ and give us wp-admin access. We will help as soon as possible.
Thank you Anna
Hi macque
If you have 1.11.3 theme version it’s possible you will need update to 1.11.4
Seems that when we added the retina pins for map pins in 1.11.3 version, the script requested pins with retina pins names instead of showing the pins added in pin management.
This morning we did tests, found the issue, released a fix and tested it. It’s in theme version 1.11.4 which is pending approval as we speak.
I can send you the zip asap. Please open a ticket with our private support system for this.
Thank you, Anna
Hello Anna, I already have a ticket open and tried all of the suggested fixes but with no results. Ticket # 9049. Please advise
Hi macque
I already replied. Please see my update. I believe you have some sort of cache because on my end it’s working ok.
Please check my test done on your site.
Thank you Anna
thanks for the response annna, I did check the test and the pins are still not showing on my end. I see pins on all of your demos with my browsers and have done a fresh install of the updated theme and wordpress with no luck. Please help as I do not believe this is a cahce issue. thank you
Hi macque
Olease look at my reply and follow up with me as soon as you can. Thank you, Anna
Hi Anna, I responded and provided the details. Thanks for your excellent support!
Hi macque
The details provided are not correct. I checked this morning first thing. And wp-admin has changes as well. Please update the ticket as soon as you can.
Thank you Anna
I have a problem with the login widget and I opened a ticket. Please help
Hi ibigmart
Thank you for the ticket. We answer tickets in the order they come in during our business hours. If we didn’t get to yours yet, give me your ticket ID and I will look.
Thank you Anna
Hi Anna,
Google maps in properties does not work well. It’s very slow. I have this error in developer tools “main.js:7 Uncaught RangeError: Maximum call stack size exceeded”
Thank you
Pierre
Hi Pierre
Thank you for the comment:
I cannot replicate this on our demos and never seen this before with any other client.
In such situations we advise the following test:
a. check your settings (just in case you’you use an option like show idx pins when you don’t have idx).
a. disable all plugins to see if this issue still exists
b. add a clean theme (with a different name) to see if issue replicates when you activate just the main theme.
Please open a ticket in our private support system http://support.wpestate.org/ and give us wp-admin access. We will do above steps and help you with this.
Thank you Anna
Hi Anna,
I really like the design
But i want to make a Activities Directory (like business finder)...
Do you think it’s possible ?
Thanks
Hi popsantiago,
Thank you for the interest. I honestly don’t know what would be required for an Activities Directory because I didn’t spend much time doing research on such a topic.
If you have specific questions about what your needs are, I can tell you if our theme can do that or not.
Thank you Anna
Hello Anna,
Thanks for reply.
- Listings can be the Activities, > with specific custom fields
- Agents can be the Owners Activities
- Search with “Address” proximity (of activities)
- Search advanced with custom fields
- Search specific “Owner Activities” in specific page
- Possibility to use WP-API
- Compatibility WooCommerce, Advanced Custom Fields (if you know)
- Member Packs > Can i have 2 packs : 1/ one free with basic fields & 2/ one premium with basic fields + premium fields + featured option for a year
- Icon can be change (easily) ? for exemple bedroom
- Form address pre-populate city/area/... does it work for France ?
- In you theme, every user can be agent ? because for me i have normal user who can check listing, add favorite, etc. and i have agent who can add listing, etc… when the choice/difference is made ?
(i hope you understood everything sorry for my poor english)
Thanks
Pop
Hi Pop
Please see my reply below:
- Listings can be the Activities, > with specific custom fields
—> You can rename the permalinks from listings to something else in code. —> We have some default fields related to real estate which you’d have to remove or adjust to your new field from code. —> Custom fields can be added (help – http://help.wpresidence.net/#!/customfields) but same fields are for all custom post type property. So you change to activities – but you have same custom fields for every activity.
- Agents can be the Owners Activities
—> Same as above, you can rename this via POEDIT + permalinks.
- Search with “Address” proximity (of activities)
—> I don’t understand what “proximity” does. But Address is something that works with google maps. You need that to still be address.
- Search advanced with custom fields
—> Ok. Please see what we support here http://help.wpresidence.net/#!/advsearchfields
- Search specific “Owner Activities” in specific page
—> We don’t have search by Agents. So you can do search by Owner activities.
- Possibility to use WP-API
—> Not sure what these does. I never used it.
- Compatibility WooCommerce, Advanced Custom Fields (if you know)
—> Never tested these 2. Sorry. I can’t tell you if it works or not.
- Member Packs > Can i have 2 packs : 1/ one free with basic fields & 2/ one premium with basic fields + premium fields + featured option for a year
-> No, sorry. Our membership is just for publishing listings: x listings of which y featured for z period. Everyone has access to the same form for submission.
- Icon can be change (easily) ? for exemple bedroom
—> You have to change via FTP / in css/css-images
- Form address pre-populate city/area/... does it work for France ?
—> We used google maps autocomplete rules. If rules are different in France, we can tell you where rules are and you can try a different combination. I have not received any specific complaints about existing auto-complete rules. You can test on demo submission if you’re not sure.
- In you theme, every user can be agent ? because for me i have normal user who can check listing, add favorite, etc. and i have agent who can add listing, etc… when the choice/difference is made ?
—> We don’t have separations. We have 1 user level who can be simple subscriber or agent. But not 2 users levels. We explain here – http://wpestate.org/forums/topic/1-user-registered-user-works-wp-estate-wp-residence/
Thank you Anna
All right Anna, Really thanks for replies, I will check everything. See you
You’re welcome. Have a nice day
Anna