8557 comments found.
Hi I am customising this theme for a client, who has purchased from you… The menu http://www.altusfinancial.com.au/ similar to offcanvas but with Right features of scrolling down (Meaning the the primary menu background is initially transparent but when scrolled down chnages colour to white) the responsive menu icon remains in right sticky – Guide me how to achieve this
Hi satikar, if you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you! 
http://www.undsgn.com/support
Hi, Do understand but here in this case I am not the end user (Purchaser) and I am supporting as a web developer so wanted to ask this as I have not got the support access
Hi satikar, I’m very sorry but support is offered only in our dedicated forum, this is the only way you can have support for the team. Moreover as you can understand is very difficult help you if you dont have the purchase badge near the name of your account. Please ask the logins and signin our support forum.
I have an issue which I cannot solve at this moment. So I want to create a row with a grid of 1/1 + 1/3 + 1/3 + 1/3. For ex. 1/1 – Header Text and 1/3 – 3 buttons next to each other. But when I create such a grid, the whole content is in one row. Which means the Header Text and the 3 buttons are near each other. I have no clue how to fix that.
Help would be appreciate. Greetings.
Nevermind. I have figured it out on my own.
Hi Michael and thank you for confirm! If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
hey,
is it possible to have off-canvas menu on left side?
thx! oliver
Hi lerone_b and thank you for interest! 
Yes it’s possible even if you dont see it on any demos, here you can find all the options available for the menus: http://www.undsgn.com/uncode/documentation/menu/
Let us know if you need more infos!
hello undsgn,
my interest is a function of the niceness of your theme!
but just to be safe: I see the option for horizontal menu, but from the link it looks at first sight, there is only one “off-canvas” option (right), which is the one I am interested in… thx for clarification!
Hi Lerone! Confirmed you can move it as your prefer!
hi! awesome theme! i’ve just installed the demo content but the VCARD template seems to be blank and i can not replicate it… could you help? i could give you WP access via email,
thanks so much!!
Hi victor47005 and thank you for appreciate Uncode! Yes for sure we can help! This is special page and all the contents are inside the Header, so you can edit in the Header Content Block for this page. Basically this page is just an header: http://www.undsgn.com/uncode/documentation/content-block-header/
You find the connection in the Page Options > Header: http://www.undsgn.com/uncode/documentation/page-options/
http://www.undsgn.com/support
thanks so much! i’ll try to do it like that.
also! can i add the normal menu to the COMING SOON template?
Hi victor47005! If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, Pre-purchase question. Can you play/load a video instead of the banner picture on home page. thank you.
Hi coolunuz and thank you for interest!
Yes for sure you can also use video, this is just an example: http://www.undsgn.com/uncode/features/header-video/
Let us know if you need more infos!
Hi, I’ve purchased uncode theme and i have two problems actually: 1) it doesn’t work with wpml and i have to use polylang instead 2) it doesn’t have the license of visual composer, which i have to buy additionally for 34$.
Thank you for your help Carolina C.
Hi carolinachini,
1) What you mean that it doesn’t work? We are even certified for WPML http://www.undsgn.com/uncode/documentation/multi-language-certified/
2) You don’t need to update Visual Composer, all the plugins shipped with the theme are updated with new releases of the theme. Please read here http://www.undsgn.com/uncode/documentation/theme-update/
Hi, I’ll open a ticket for the issue 1) with because the activation of both multilanguage cms + wpml strings causes website breakdown. I’ll attach images of the errors. Thank you for the support.
As an intern and student I need to get money for creative and entrepreneurial ways. I can still go wrong because this is my time to learn . So I decided to create my own business. A starup geared to meet small businesses in Brazil. There is a great demand to create websites and make their maintenance in this country. Then I taught myself to use wordpress and saw the need to buy a theme. It could not be anyone, it had to be the best, what else would meet me for a long period of time. Little money to invest and a market screaming for help. It was my time to enjoy it. After much research I found Uncode and at that time I was sure that would be the best investment for my new business and my clients would be extremely pleased. If it worked? Certainly , yes.
Hi guirvanto and thank you for purchase! Dont forget to check the theme documentation, here you can find lot of infos how to work with Uncode: http://www.undsgn.com/uncode/documentation
If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Anyone else having an issue with Uncode Visual Composer? I’ve been unable to install it from the theme’s Install Plugins menu (Download failed. Unauthorized), so I installed it manually. Once activated, I keep getting this error message:
“In order to run Uncode you need first to deactivate WPBakery Visual Composer and install the Uncode Visual Composer.”
WPBakery Visual Composer isn’t installed and Uncode Visual Composer is—and when I hit the big Deactivate WPBakery Visual Composer button all it does is deactivate Uncode Visual Composer.
I own WPBakery Visual Composer and would prefer to use that anyway, but since this theme generates a persistent error/warning message when you use WPBakery’s VC, I’m trying to use Uncode’s VC, but since it too just gives me a persistent error/warning message….
Hi razorfrog!
this space is for pre sales questions only. Please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
If anyone else is having this problem, the issue is that uncode-js_composer.zip contains a folder that’s improperly named js-composer. If you rename the folder (either before the upload and re-compressing the zip or after the upload via ftp) to uncode-js_composer, the inaccurate warning about WPBakery being installed will be resolved.
Hi razorfrog and sorry for delay! We’ll check this for sure! Thank you for the info. No actually it’s the very first time we have this report. Anyway if you need any help just drop a few lines to our support forum! Thank you!
How to I shore up the menu drop down from being so far away from the menu text? For example, I am using a transparent menu right now and the drop down menu shows up like 65px below it. Thanks!
Just to be clear. It looks like the menu is what is causing it. But I can’t have my logo be any smaller. See this screen shot link: https://www.evernote.com/l/AAoqUklXBC1G2YM8r8bPPhAPZo0tU1MKE1s
Hi uFxLabs!
this space is for pre sales questions only. Please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
One more question if you can answer. Does the theme allow using only the image (with text overlay) or video as FULL-SCREEN, without any scroll-down. Thanks
Pls check this small issue: https://www.dropbox.com/s/l4bhttmb55xib30/Cart%20%20%20Uncode.png?dl=0Z
And one more question if you can answer. Does the theme allow using only the image (with text overlay) or video as FULL-SCREEN, without any scroll-down. Thanks
Hi gangtrp,
thanks for noticing, the issue it’s been fixed now. Please check it out!
About your question, you can for sure use also video full screen with text overlay, like this http://www.undsgn.com/uncode/features/header-video/ . I hope I’ve answered your question.
i want Install demo content but /wp-content/themes/uncode/core/one-click-demo/demo-files/content.xml can’t be read. Please change file permission to 775.
i have change content.xml permission to 775. but it still can’t
how can i do
tks
Hi snotky! This depends on server settings, please follow this link for the solution: http://www.undsgn.com/discussion/6252/import-demo-contents-xml-error#Item_1
If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Theme is good but support is worst. No support provided since I submitted the request.
Hi! I’m so sorry for this! When you have submitted your ticket? Please note that we are in Europe so our office is open from now. Generally customers love our support and I’m sure you’ll love too. Can you please tell us the URL of your ticket and how many hours ago you have open it? Thank you!
I can see that the support is good, I have submitted the query here and got nothing back as a ticket http://www.undsgn.com/suggestions I followed the instructions. Was that right way to ask for support?
Hi alekhverma,
as you can see that page is to submit suggestions for new features and once submitted we are not answering them but we collect and evaluate when planning new updates. Here is to open a ticket http://www.undsgn.com/post/discussion
From where one can access this ticket URL as I saw there was no easy navigation for the same. Anyway I am taking my bad words back.. Thank you
Hi alekhverma,
sorry for the confusion, here you are: https://www.dropbox.com/s/7akr5fn6qgigz8j/FORUM-Report-Issue.jpg?dl=0
Hello.
I’m having trouble when I click on the option “select Medias” within the area to edit portfolio. When I click on the “select Medias” my screen goes straight to the top and I can not import any media for my portfolio. Why that? It would be a bug?
If you need dedicated support is offered in our support forum, please drop a few lines and we care to support! Thank you!
http://www.undsgn.com/support
Thank you. That was it.
Thank you for confirm!
One last question: where I can take the portfolio of the filter that is in the header?
I got it. Thanks
Is it possible to have to menu, two navigation bar? One horizontal and the other a hamburger one on the right. An example is this website, https://www.coldwellbanker.com/
Hi johnacsyen and thank you for interest!
No sorry this is actually not part of the native options, thank you anyway for suggestion!
Let us know if you need more infos!
Hey guys, do you have the PSD files for this? It would save a ton of time prototyping our sites out in photoshop, rather than spending hours (or days) putting it all together on a live site.
Hi Brentos! No sorry the whole Uncode was designer in the browser, as you can see from the infio sidebar in the “ThemeForest Files Included”, the theme doesn’t have PSD. If you need dedicated support is offered in our support forum, please drop a few lines and we care to support! Thank you!
http://www.undsgn.com/support
Hi if your template will run well on a server with such parameters:
max execution time – 30s memory limit – 64M post max size – 64M upload max filesize -64M max input vars – 1000
please inform us of this addictive buy this template
Regards David
Hi whitecastle and thank you for interest! Here you can find the requirements, memory limit seems a bit low for working correctly with Visual Composer : http://www.undsgn.com/uncode/documentation/server-requirements/
Let us know!
Hi,
Great work on the theme, love it!
I am having one issue with my homepage though. For some reason the text in the content block I am using for the homepage is not showing up on mobile, only on computers. I made sure that the whole content block is checked off as ‘visible’ for responsive. But no matter what I do it wont show up on my phone.
Hopefully you can help me out with this.
My site is gramkey.com if you need it for reference.
best,
Mike
Hi thrillt!
If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
Hi there!
Awesome theme, nice work . I’ve per-sales questions:
We need a portfolio for projects with custom fields like client, year, and a few more (typology, status, ...) and we need the portfolio to be sortable by this fields.
Is it possible to create those custom fields and make them sortable for portfolio types?
Thanks,
Marc
Hi mgll,
yes you can create custom fields for the projects like explained here http://www.undsgn.com/uncode/documentation/portfolio-details/
I didn’t quite get the last question, sorry, could you be more specific?
Thanks
Thanks for the quick response. If I create a portfolio for projects, and add custom fields for projects like year, client, type, status.. will I be able in frontend to sort the portfolio by “year” or “status”,...?
Thanks!
Hi mgll! Do you refer to the filter menu as this one? This is based on the portfolio categories and these can be for sure the same you have in the info details.
Let us know if you need more infos!
I mean, added to the filter menu by category, as in the example, is it possible to filter also by Client, Services, Year, Link,... or any other custom field you create?
I have seen this in other themes, and really enhances the portfolio browsing experience. Specially, when dealing with many portfolio items.
btw, already bought your theme! awesome
Hi mgll and thank you for this! Client, Services, Year, Link seem to be categories too… Can you please open a support ticket so we can better help you on this?
http://www.undsgn.com/support
Hi undsgn, firstly awesome theme. I am looking for a theme where the header style can be customised across different pages, so that it appears as though each page belongs to a unique brand. Can you please let me know if uncode can do the following:
1. Have unique header menu style on each page. eg page 1 top right. page 2 centre. and so on.
2. Have unique menu options on each page. eg page 1 ‘home, contact’. page 2 ‘blog, shop’
3. Have a different header logo on each page. I’m guessing this isn’t provided as a theme option, however can you think of anywhere I might find additional code to create this affect.
Thanks!
Hi nitsab and thank you for appreciate Uncode!
1. No sorry you can have only one menu style, the menu items can be different but the style the same. It seems something like you need a WordPress multisite to do this (Uncode is multisite compatible). 2. Yes you can have different menu items in different pages. 3. No sorry as before this is more about multisite option: http://codex.wordpress.org/Create_A_Network
Let us know if you need more infos!
Hi Undsgn. Thanks for your quick reply and multisite link, I wasn’t aware of this functionality so have been reading into it. If I was to use a multisite with your theme, would I expect the page load time to increase?
Can you use VC on all areas of WordPress? For example posts?
Hi and thank you for interest in Uncode! Yes for example in the main demo you can see 4 examples of single blog post created with the Uncode VC: http://www.undsgn.com/uncode/inspired-by-clouds/
Let is know if you need more infos!
Cool. Another questions, can you do a layout like this – http://chriswardphotography.com/consumer/ with image on one side and text on the other, full width? If so does it have an option to have video also?
Any update?
