8635 comments found.
I’ve found a bug – you cannot use an anchor text/link on the final slide in content blocks using “content slider” element. If you disable loop – it works. If loop is enabled, the anchor link is unresponsive. Thought you all should know!
Hi innovatery and thank you for discover this possible issue! For this kind of issues you need to refer to the official support forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution / fix the possible bug soon! Thank you! 
http://www.undsgn.com/support
Hey I was trying to do that prior to posting but I get this error “Permission Problem You don’t have permission to do that.”
And I’m logged in
Hi and thank you for confirm! I think you have not confirmed the registration email! Support team back to you soon 
Hello, the template looks great and I have some presale questions.
1.) Is it possible to use the product page without the tags, sku stuff. Just a clean metro styled product page with a buy button?
2.) Can registered costumers login again to redownload bought files.
Thank you!
Hi isoarts, sorry for delay and thank you for interest!
1. This is a default from WooCommerce and we can help hide with a few CSS, otherwise if you need a more advanced solution you can also create a normal page, create your design with Visual Composer and insert the Buy button, so you have a completely “blank” canvas to work with in custom mode. I hope this make sense.
2. The whole shop is based on the famous WooCommerce (the most advanced and trusted ecommerce solution for WordPress), I think this is an option, this is just a tutorial on Woo users registration: https://blogvault.net/woocommerce-customer-registrations/ but you can find dozen out there and in case there are tons of plugins and addon you can explore.
Let us know if you need more infos!
Hey there! Presale question. I would love to buy this template, but I have a few questions.
1. Is it possible to have something like page in page? An example to make it more clear what I mean: If you have a metro list of several Services. Then you click on one service and something like a lightbox with additional information is showing up. You can interact with it or close it again and you see all services again. Is this possible?
2. Is it possible to show the sidebar (with chat and so on) on mobile? Is there custom code needed, and is it easy to use? (I’m familiar with coding).
Thanks a lot in advance and I’m looking forward to buy this item.
Kind regards, Cyrill
Hi TheDummkopf and thank you for interest!
1. No sorry this is not an option right now, we have received a few request and we have in our to do list but this will be not part of the next theme update (it’s generally referred as “ajax contents”).
2. The small widget you see on the demo it’s not part of the theme, anyway the chat is a free plugin that perfectly works combined with Uncode and it’s also visible on mobile. This is named Intercom Chat for WordPress and it’s super suggest tool.
Let us know if you need more infos!
Hey undsgn-Team Thanks a lot for the fast update! I like that
1. Thanks a lot for explaining it. That’s something I would really like to see. But I think I could work out somthing else with the template until this gets released. That’s something I really really looking forward to. Glad to hear it’s planned and will be implemented some day.
2. Thanks a lot for sharing this cool chat plugin. That’s something I was looking for. It’s a bit a pitty, that such a cool widget isn’t part of the template. Do you have any informations to get something similar? (and maybe even run with Uncode?)!
Thanks a lot and sorry for my semi-good english and my username :’D haha
Hi Cuerography and sorry for delay!
1. A few users have just requested this option for the portfolio contents.
2. It’s normal when you browse theme on ThemeForest that authors insert this kind of widget just to show some options, we have received request also for this, maybe users like the minimal integrated design. I have never searched but I think that if you search the plugin repository terms like “fixed, widget, float, etc” it’s possible there is something. otherwise if you are able to master with a few HTML and CSS you can copy the file of our and integrate yourself time this will be an new options.<vr>
Thank you for interest! You welcome!
Heyhey No problem when it takes time for an answer.
Thanks a lot for all these informations. I’ll check it with my customer, if it’s still okay for him. Also I should be able to code such a fixed floating sidbar widget until there will be an official solution (if there will be one).
Maybe I’m even getting the theme for myself too, and not only for my customer. Thanks a lot again! I really like your service!
Hi Cuerography and thank you for confirm! Let us know how it goes!
Presale question… Am I able to ad a custom link to a portfolio item? meaning can i link from the portfolio grid on the frontpage directly out to what ever url?
Hi casregime and thank you for interest!
The portfolio items are connected only to the relative page and you cannot have at the same time both the link to the inner page both the an external link, sorry. In case you need to use the gallery module that is pretty similar in the visual results to a portfolio index (has the same set of options) where you can associated an external links, for example our showcase page it’s done this way: http://www.undsgn.com/uncode/showcase/
Let us know if you need more infos!
AHA.. what I’m going for is a metro grid, as in the portfolio Metro with option to EITHER (not both) link to the case(inner page) og outside. I’m new to the visual composer but know my way around coding(sorta). So would I be able to add a custom field to my portfolio item that links externaly?
Hi casregime, no sorry you cannot have both a link to open an external link both the link to point inner page, sorry.
I think you misunderstood.. I don’t want 2 links. I wan’t to control what the portfolio item are linking to. Do you have an url option in the portfolio item? or are the portfolio locked to the inner page?
Hi casregime, we perfectly understood your needs and this is the first reply we gave you. With the portfolio items you cannot control the URL since in WordPress Post Types are always lined to the final destination page (for example is the same of a blog post), so we suggest you to use a Media Gallery (our showcase example) so you can link some items to the final portfolio page and other to external links (since in the Media Gallery you can set custom links). Let us know if this make sense and thank you for interest again!
Great theme! Is it possible to center the logo and wrap the menu around it? (rather than the centered logo above the menu)
Hi Trader23 and thank you for appreciate Uncode!
In the upcoming update you’ll have the split menu, center logo with the first part of the menu on the left and the secondary part on the right! We cannot release date but it’s supposed to be published by the end of september. Let us know if you need more infos!
Perfect, thank you!
Hi there, this theme is great~. But one little problem that where can I set the top header? Could not find it in the theme option. Please advise
Hi AuroraTech and thank you for appreciate Uncode!
Do you refer to the secondary menu that you see in the Shop Classic demo? In case this is in the menu settings > additionals. Or with Top Header do you refer to the headers of the page? In case headers are external to pages: http://www.undsgn.com/uncode/documentation/where-is-the-header/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
This theme looks fab! Before I purchase – is it possible to change the logo colour on each page? I want to brand each section of my website with a different colour.
Hi dazzlah and thank you for interest! No sorry this is not an option, in case we can suggest a quick tip to colour your colors with a few CSS based on the page but you need to use an SVG logo.
Sounds good – I want to change the colour of the logo on some of the pages – can this be done with SVG and CSS?
Hi dazzlah! Yes confirmed if you need a logo that is fully colored and change based on same pages we can help in our support forum with a few CSS… As you can see from this demo the menu and logo change colors when you change the main slider slides, the same it’s possible for pages with some few codes: http://www.undsgn.com/uncode/homepages/classic-agency/
Hi there, I dont see an option to center a button. Is there a way to make my buttons appear centered?
Hi nasan, as you can see from all our demo contents centering in Uncode is mastered at column container level, so you need to set the center option for the column: http://www.undsgn.com/uncode/documentation/column-settings/#2835/2
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
How do i change the color of the buttons? For examble the button in contact that say “Send message”
Hi AdamShelbaya! To modify the colors of the buttons of the forms you need to insert the classes as generally done with you work with the famous Contact Form 7 plugins, for example try to insert “btn-accent”. Anyway for this kind of issue support is offered only in our forum when we can check the details, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi,
I’ve sent several emails/ posts to your support forum, I haven’t heard back at all. I’d appreciate it if you could get back to me please.
Thanks
Hi thenewlayout, we see you have just 1 ticket open in our support forum (not several as you say), as you can see support team reply ticket in order received. If the problem is the fact that you don’t see the Visual Composer this is the step 7 of the theme installation procedure, you just need to activate the Visual Composer roles: http://www.undsgn.com/uncode/documentation/wordpress-installation/
So I’ve just restarted the whole download reinstalled WordPress.
Followed your demo to a tee.
I’ve selected the classics consultants page yet the icons are still missing.
All the content from your demo themes do not import this is what I was telling you previously.
What you installed onto my server yesterday was from your local machine – so what you have and what is on the demo is completely different.
Can you please, REINSTALL all content ground up so I have it matching to your demos. This means deleting what I currently have and reinstalling it.
Ps. your welcome to delete all content and reinstall from the “demo” button via your console.
Please confirm once you’ve installed all demos.
Thanks
Hi, please reply on the forum, this wall is not used for support as youc an see from all other messages, I see you have opened a few tickets, please update a ticket, yes we can help but you cannot pretend we install and import Uncode 3 times when we checked yesterday that you complaint but you have not followed the first steps of the installation and procedure. So we’ll help extraordinarily only for 1 of your installation.
Well if you look at my theme they’ve been removed.. Ps. I have updated the ticket please look….
You don’t need to double all your messages as explained the forum it’s for support.
Hi,
When I edited and saved a post using Visual Composer , the media, title, and date in Content Block did not appear. The problem also appears when I try to select the option Display media and title.
Hi enjoit and sorry for delay!
When you use Visual Composer you switch a to a complete blank canvas to work with in custom mode and the it’s supposed none of the basic page elements is shown as you describe, you can read more here in our documentation: http://www.undsgn.com/uncode/documentation/page-elements-visual-composer/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello,
I am interested in purchasing this theme. My interest is in the Vertical Navigation. I’d like to know if it is possible to build a site with this theme using the same vertical navigation as the “Classic Studio” demo. Is it possible to use a vertical nav that isn’t a “onepager” ? Meaning, can I use the vertical nav throughout the entire site so that when I click on a nav link, the right side content will change but the nav will remain on the left? I didn’t see an example of this incorporated with the vertical nav demos.
Thanks!
Hi TimothyMichael and thank you for interest!
Yes for sure you can apply the vertical navigation to any kind of website, just check some examples from our showcase: http://www.undsgn.com/uncode/showcase/
If you want to check directly from the demo please go here and set the vertical navigation menu than browse some pages (not homepages where the menu is reverted): http://www.undsgn.com/uncode/features/menu-variations/
Let us know if you need more infos!
Is your theme is compatible with PHP 7?
Hi John-Kevin and thank you for interest!
Yes for sure compatibility confirmed!
Hi! Thank you for your quick answer!
Looks like an awesome Theme for our next Project, one question though: the main site for the demo features a secondary menu within the page, that stays fixed after scrolling. We want to recreate this exact scenario. Is this possible with a custom menu within the page? i can’t find other examples of this within the demo sites…
Hi studioBONSEI and thank you for interest!
Yes it’s possible to create a secondary one level fixed menu with a custom menu, you just need to create a menu and apply the class “sticky-element” in the module settings. If you need help then please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello,
Is that possible for the thumbnails to show Title and date, and on the hover to show the excerpt and the Read more link ?
Thanks for the help.
Hi wishmountain! No sorry you can define only one “level” of animations for the thumbnails (we never show what you ask on none of the demos), at least you can do this with a bit of custom CSS code.
Hi, thanks for your answer. Another question, I can’t find how I can customize my video thumbnail. I am using metro layout and would like to put a gradient bottom on it. I had also tried to put the icon “play” and it doesn’t work. Is that possible ?
Hi wishmountain and sorry for delay! We don’t use this message wall for support we check just few times a day. In the Posts > tab Block you have all the options to modify the aspect of the thumbnails: http://www.undsgn.com/uncode/documentation/posts-galleries-blocks/
Those are just some example you can combine: http://www.undsgn.com/uncode/features/thumbnails-options/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi Undsgn,
Does the price includes all the themes in the demo ? I plan to get this theme but i only have one product, is it possible to add a “add to cart” at the bottom of the page ?
Thanks…
Hi Kennethnyc and thank you for interest!
Yes when you install demo contents you have all the layouts just with placeholders images: http://www.undsgn.com/uncode/documentation/whats-included/
It’s also possible to insert a custom “add to cart” button inside a page. In case you need help with this you can ask our help: http://www.undsgn.com/support
let us know if you need more infos!
awesome … thanks for the clarification
Hi, I’m assuming it’s not part of the theme but is that slide out options panel you are using to display other demos a plugin or something you guys custom made for the theme demo?
Hi netscope2015 and thank you for interest! The option panel is not part of the theme sorry and it’s a custom widget we have created just for the demo, a few users have requested and we have this in our to do list for next updates!
question before buying You can set up a mobile menu as it is implemented in desktop version?
https://screenshare.ru/8g9HNBCcHi Sheybanixan and thank you for interest! No sorry actually this is not one of the options, thank you for the great suggestion.
www.cannehbiz.com
Something went wrong when installing the theme.. Ive tried multiple times even resetting and reinstalling wordpress. I cant seem to resolved all the code everywhere
Hi Gear7Digital and sorry for delay! We cannot preview your website (if I’m not logged), if you see only codes maybe you have missed the step 7 of the installation and you need to activate the page builder plugin: http://www.undsgn.com/uncode/documentation/wordpress-installation/
If this doesn’t help support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello! I’m looking for a personal blog theme and I need to have some information before I can buy a theme: Is it possible to use graphics with any height and width in the header or do they need to have a special size? I already have header images made by a designer, one for each category, and I want to use them absolutely. The size is 878×497 px. Are there any further options to customize the header? Is it possible to install a plugin that shows a certain header according to the post? So far I used this: https://wordpress.org/plugins/wp-display-header/ The author of this plugin told me that it works with any theme that supports the custom headers feature of WordPress. Does uncode support custom headers?
Hi schattendings and thank you for interest!
1. If you need to use these images in the main header and you need a fullwidth or fullscreen headers they are too small. Just consider that a small monitor is about 1200px while big monitors are also 2880px, so your images are really small to cover side to side the available space, this is both for Uncode both for every themes and websites. I hope this make sense. Anyway you can use any size of images you want. Here you can read more about headers in Uncode: http://www.undsgn.com/uncode/documentation/headers-general/
As you can see you don’t need any plugins to create an amazing website: http://www.undsgn.com/uncode/showcase/
Let us know if you need more infos!
