26868 comments found.
HI, How do I remove the default tagdiv social counter accounts and add my own accounts. I tried from the Appearance > Widgets option to set my own accounts but the defual tagdiv accounts still shows after saving it.
Hello,
The social counter plugin cannot be set from one place to affect all instances of the plugin. You have to edit each widget you add on your site. Please access the page editing options and edit the social counter on the page or in the sidebar depending on it’s location: http://screencast.com/t/TGW4ZRkrkXc or http://screencast.com/t/CT44tjRtbfK Please use this guide to set it up properly: http://forum.tagdiv.com/tagdiv-social-counter-tutorial/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
I’m trying to add events from The Events Calendar to the frontpage, so far im succesfull: http://imgur.com/a/iUVXT
But events have their own categories, any idea as to how i select these? Newspaper only shows the option for post categories.
Hello, Unfortunately the event is a custom post type that has a custom taxonomy. Our theme modules and blocks were built to show the standard WP taxonomy. The blocks will work with custom post types, but you cannot filter theme by a custom taxonomy.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
HI this theme it’s very nice is it support RTL Arabic Language ?
Hello,
Unfortunately our theme does not support RTL. Sorry.
Bogdan B
is there a plugin i can use to track link clicks on ads? So i can provide feedback to advertisers
Hello,
There are plugins that have this functionality but unfortunately I cannot recommend any as we have not tested such plugins. Try a few ones out from the wp plugins section.
Thank you! Bogdan B
18 hours and no support on the opened ticket. Can someone from the support team look into http://forum.tagdiv.com/topic/user-registration-issues/ and address the issues I have.
Hello,
The support hours on the forum are posted in the top right corner. Please read this guide: http://forum.tagdiv.com/newspaper-theme-support/ We answer each question from oldest to newest. We will look into your ticket as soon as we get to it. Please note the time zone: gtm + 2 and the support hours so you will understand why there is a delay.
Thank you! Bogdan B
Hello I would like to insert the wp-postrating plugin in my blog, I want the stars to be seen at the end of the post on the right side. Which file should I edit? Loop.php? Single.php? please help
Hello,
If you would like to edit the reviews code, you will have to edit the loop-single.php files http://screencast.com/t/7mbKL7zW and use css for the right alignment. If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
How do i remove Comments, we are using Facebook comments but have comments x2 showing?
Hello,
If you want to disable the theme comments you will have to edit the theme files and remove the code for the theme comments: http://screencast.com/t/K0YbSoiU
Thank you! Bogdan B
Good afternoon, I need to know if there is a possibility to delete all the demo templates except the one I am using on my website, the problem that for SEO purposes the template is very heavy, and I guess the problem is due To that they are installed by default in wordpress all the demos, I am using the template Health & Fitness
But I would like to delete all the others, I hope they can help me or advise how I can do to reduce the weight of the theme
Thank you very much
Hello,
The demos should not affect SEO as only the one you install will be active. The rest will take up space on your server but they are not all installed by default. If you want to delete them, you can do it from the main theme files but please do a back-up before: http://screencast.com/t/WorbgqeZ
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined fro presale questions.
Thank you! Bogdan B
Gotta problem …need solution
1 ) i am not able to update the newspaper !
2) when i add new post .. in this section now my category list is not showing !
Hello,
1. Please follow this guide to update your theme http://forum.tagdiv.com/how-to-update-the-theme-2/ We recommend using the ftp method as it’s the safest one.
2.Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ and provide a link to your site and more details to your problem
Thank you! Bogdan B
Hello,
That line can only be removed with css as the theme does not have any option to remove it. Some demos have it removed by default while others don’t. You can use this code to remove the line:
.block-title{
border-color:transparent!important;
}
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined fro presale questions.
Thank you! Bogdan B
Hi, When you add support for VC 5.0?
Hello,
We will add support for visual composer 5 in the next theme update.
Thank you! Bogdan B
Hello, I’m very interested in getting this theme for a local news paper. Does the theme offer a classified section?
Also, my client has his current website embedded in an app iOS and Android. Would you be able to do this custom work?
Hello,
Unfortunately we do not have any customization department so if you require custom work, we suggest hiring a freelancer from studio.envato.com or other similar sites. Our theme does not have a classified section unfortunately.
Thank you! Bogdan B
Thank you for the reply, one last question, does the theme has a calendar to post events?
And What’s the sign in/ join for?
Hi,
You will need to use a events plugin for this as the theme was designed for default post types – https://codex.wordpress.org/Post_Types
The theme sign in/register widgets was created based on wordpress functionality and it comes with basic wordpress roles and user functionality – http://codex.wordpress.org/Roles_and_Capabilities The login/register widget can be enabled/disabled from Theme Panel Settings and it will appear on top bar – http://forum.tagdiv.com/login-how-to-enable-user-registration/
Thanks! Alin V.
Hello Admin, though my support has expired for this theme, as i bought it over a year ago. I am trying to apply for adsense on www.vbhealth.com.ng but google said, i should minimize the image on my homepage. I want to change the default demo that i am using to something like less-image demo, how can i achieve this without affecting all have done on the website. I will appreciate your response.
Thnks
Hello,
This depends on whether you edited the demo content or not. If you edited the dummy data, then switching demos will cause it to get removed. i suggest creating a back-up beforehand. if you did not edit the demo content you can simply switch demos and your content will not get removed. You can alternatively use a few less blocks on your homepage rather than switching demos. You can edit any page in visual composer and change the layout using the theme blocks.
Thank you! Bogdan B
Hello When i share my website link like this http://maad.mn/. There’s no Link Preview image. How can i add link preview image?
Hello,
In order to have a featured image on facebook, you will have to install seo yoast and select the proper OG image from the plugin settings like so: http://forum.tagdiv.com/facebook-share/
Thank you! Bogdan B
I mean when u copy & paste my website link ( http://maad.mn/ ) there’s no featured image, there’s just a blank white image. Like if you paste http://www.highsnobiety.com/ they have their own featured logo. Sorry if i misunderstand or will it still solved via Seo Yaost? Thank you./
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Hi, we bought the one licence theme, a one year ago and have one installation on that we can not activated. Please help us!
Hello,
Please contact us via email at contact@tagdiv.com and provide a link to your site and the envato purchase code received when buying the theme: http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/
Thank you! Bogdan B
We just updated to the most recent version and now get a number of warnings like this:
Critical Problems:- File contains suspected malware URL: /home/hs/domains/XXXXX.com/public_html/wp-content/themes/Newspaper/includes/wp_booster/wp-admin/panel/views/td_panel_custom_fonts.php
Hello,
Unfortunately our servers encountered some issues and we are currently working on fixing these issues. There is nothing to fear as it will not affect your theme. There are links to our documentation in the theme panel. That is what is detected on your end. Please check again in a bit of time as we are working on fixing these errors as we speak.
Thank you for your understanding! Bogdan B – tagdiv.
User registration emails are not shooting off for some reason. I am also unable to access support forum. It is not allowing me to reset my password. Also, the user registration is not accepting the domain extension .online
Kindly assist. Thank you
Hello,
Please try again as we had a few server issue but they have been fixed and we are in the process of fixing it. Please try again in a bit of time.
Thank you and sorry for the inconvenience. Bogdan B
Hello,
Please make sure you meet the requirements for newspaper: http://forum.tagdiv.com/requirements-for-newspaper/, increase your system status parameters: http://forum.tagdiv.com/system-status-parameters-guide/ and then disable all plugins except visual composer, clear cache and reset cdn files. After that, intall a caching plugin: http://forum.tagdiv.com/cache-plugin-install-and-configure/ and possibly a cdn server: http://forum.tagdiv.com/cloudflare-cdn/ Now you should already have an improvement in your page speed. Next you can start optimizing: http://forum.tagdiv.com/how-to-make-the-site-faster/ For even more in depth customization you can head over to our forums on http://forum.tagdiv.com/forum/newspaper/ If you have any further questions, pleawse open a new topic on the forum.
Thank you! Bogdan B
this theme was pretty good.. http://tollywoodmania.com/ check my website what are the theme features.
Thank you for your appreciation!
Bogdan B – tagDiv
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