26721 comments found.
My support expired before I had a chance to use the template 
I hope you can help me with a very small problem please? I’m using a Quode button in Visual Compser and the button is left aligning when I want it to be center aligned on the page. Is there a way I can do that?
Hi there,
In order to center buttons, one of solutions is to add your css class to that column http://screencast.com/t/6h4s5sHB8ob and to apply custom css code from Qode Options > General > Custom Code > Custom CSS:
.center-my-button {
text-align: center;
}If you need additional assistance, please contact our support by submitting a ticket at https://qode.ticksy.com
We understand that your support has expired, but since envato inducted paid support, after expiration of 6 months of free support users have to extend support, and we have to follow these rules and to play fair to other users which have valid support.
Qode
Dear Qode Team,
Suddenly I have an issue with the qode layer slider. My “Home Main Slider” slips under the other content. How can I fix this? I allready try to update the layer slider wp and the and Visual Composer manually but nothing changed.
Thank you
Hi there,
We have to investigate this on your side in order to be able to see what is causing this. Please submit a ticket to our support at https://qode.ticksy.com and provide WordPress admin access in your ticket.
Qode
I still have the version 5.6.5 of layer slider and the Version 4.11.2.1 of Visual Composer. I tried to update the plugins like you told in the video you mentioned before https://www.youtube.com/watch?v=NI7LJwkXUAA.
Do I have to update the theme before I can update the plugins?
If yes which files I have to save if I haven’t used a child theme?
Thanks for your fast reply!
Hi again,
Yes, you have to update the theme first https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 , and after that perform uninstall / install of bundled plugins.
Qode
Hello, after recent chrome update bridge theme’s qode slider bugs with the row going after it – meaning no row background is taken into account while scrolling the web, please take a look at it – https://postimg.org/image/yqbpbadrt/
Hi there,
This is fixed. Please update the theme to latest version. Change log can be seen here http://bridge.qodeinteractive.com/change-log/
Here you can read on how to update the plugins manually: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/ Video Tutorials: https://www.youtube.com/watch?v=duvezfgPrLY https://www.youtube.com/watch?v=NI7LJwkXUAAQode
Hi.
There are issues with .current-page-ancestor not going to the right page menu. My menu only has parent pages in them, and I do expect that when visiting subpages of the parent, then those style stays active. The issue is, when I go to another parent page, the code above does not go to the right parent and stays with the previous one, but after refresh, it goes to the right parent menu.
Is there any fix to this? Thanks.
Hello,
Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket.
Qode
I was in the process of updating wordpress and now I cannot access the backend of my site. Help? brickhousehd.com
Hi there,
Probably it was WordPress maintenance white screen during the update because website is working fine now http://screencast.com/t/t55tAwXZWVQ
Qode
Hi, I dont seem to have the qode shortcakes on the visual composer. Is there anyway to get them back?
Hello,
From Visual Composer settings make sure that VC is enabled for pages and all other post types for which you want to use it, and enable all Elements http://screencast.com/t/bsm4uzKUkZWf
Also, if you are using some older theme version, please update the theme and all required plugins to latest versions. Here you can read on how to update the plugins manually: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/ Video Tutorials: https://www.youtube.com/watch?v=duvezfgPrLY https://www.youtube.com/watch?v=NI7LJwkXUAAQode
In the text block background has dark colour and the text is white. Difficult to edit white text on white background. This part is on home page and frequently need to be edited. So is there a possibility to change the colour of text block editor background colour from white to light gray colour?
Hi there,
We understand what is the issue when white text is on white background, but unfortunately there is no option in Visual Composer to change this.
Qode
Hey guys, something weird is happening with all of my Bridge sites. The parallax pages when scrolling upwards have completely transparent backgrounds. Something is evidently not in sync with the theme and wp perhaps? Any answers on how to resolve?
Found out why – sorry! I needed to update the new theme. Sorry for the trouble!
Hello,
We are glad to hear that you managed to fix it.
Qode
can I set a portfolio filter category so it shows only selected categories names ?
I know there’s an option of ” Category Slug” that allows showing only contents of those selected category slugs but the filter at the top of portfolio still shows all the names of all the categories (even those which aren’t selected in category slug )
Hi there,
Category Slug filed can accept only one slug. Knowing this, you can organize categories as subcategories of one main category, and then you can set category slug for the parent category and all sub categories will be displayed in the filter. If you need additional assistance please submit a ticket at https://qode.ticksy.com and our support will assist you with this.
Qode
Perfect! Thank you so much ! I didn’t know I can create subcategories 
You’re welcome
Hello i am impresses with your theme good job guys. I use the image with text over and i want all the image link to a page of my site, how can i do that?
Hi there,
Image with text over already have hover overlay which contain text, ant there is no option for linking images with this element, but you can use image hover element instead, and you can set a link for each image, and hover image can be designed to contain some text which will mimic image with text over behavior.
Qode
Hey another quick question – I’m looking to put a simple linked photo in the sidebar area of my site. I can’t seem to find a widget that will allow this. Any idea on how this could be achieved?
Hello there,
You won’t find a widget for this, but you can add single image element with custom link on some testing page, and then from text editing mode copy raw shortcode from the page http://screencast.com/t/oLxMZktg and paste the code inside desired widget area text widget. Text widget can render shortcode, and image will be displayed.
Qode
I have an own Google Map API and added it into General Options, but my map-address on the website is not correct. I get an address in Australia shown – thousands of miles away
Solved, thanks anyway.
Hi,
And thanks for update. We are glad to hear that it is working now.
Qode
Hello-
Great theme! I would like to you import the following template using the Qode Import but I cannot find the template in the dropdown on the Qode Import page.
http://bridge69.qodeinteractive.com/I also attempted to upload the xml file with the corresponding #69 from the URL above but that was not the correct theme either.
Any help would be greatly appreciated.
Thanks,
Hi there,
You need to update the theme to latest version first, and demo will become available http://screencast.com/t/IInKsp9Ww
Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVQode
Hey there – Big time fan of Qode themes, keep up the work.
Just curious you mention you can put a full screen / horizontal instagram widget in the “content bottom” section – I have done this but nothing appears. What do I have to set the columns to so it shows up at the bottom of my website? THANKS!
Hi again,
And thanks. We are glad to hear that you like our theme.
Unfortunately, there must be some misunderstanding regarding this, because flicker code can be placed within content bottom area, and Instagram widget plugin is available as a widget and you can only place it within widget areas. Also when placed like that, you can show it only on some pages and be hidden on others with custom css code. If you want to achieve this this hiding / showing, please contact our support at https://qode.ticksy.com and they will provide you with necessary code.
Qode
Ok thanks, Team!
You’re welcome.
You give PSD files of all demos or just from main demo?
Hello there,
We have several PSD files, because most of our demos are built directly, and in demo integration process we change many thing and add some new staff. If you want these files, please contact us over https://qode.ticksy.com or send us your purchase code at support@qodeinteractive.com
Qode
I yet think about buying. I am most interested PSD files from 17 demo (http://bridge17.qodeinteractive.com).
Sorry for my english .
Hi again,
We just check this with our designer, and we have that demo in PSD format.
Best Regards!
hi, i recently buyed a bridge template but i don´t know where to change images and video for the sliders in home, please tell me where can i change it. Thanks
Hi there,
And thanks for choosing our theme.
Qode slider creation and usage is entirely covered within the theme documentation http://bridge.qodeinteractive.com/documentation/8-qode-slider/ and if you need additional assistance please submit a ticket at https://qode.ticksy.com and our support will gladly assist.
Qode
Hi again, when i put the license code to activate the layer slider show me this message: Your purchase code appears to be invalid. Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, you can’t activate LayerSlider with your theme’s purchase code. This also can be a temporary issue in our services. In that case please try it again in a few hours. Please tell me how can i update and put the correct code, thanks
Hi again,
This is perfectly normal for all bundled plugins. We bought extended license for these plugins (Visual Composer, Layer Slider and Slider Revolution), and we can’t give you license code because of policy and terms of Theme Forest, because of that we included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists. Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don’t get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install.
You can ignore messages about activation these plugins, you have/get inside Plugin settings.
Qode
Hi, yes i did it but the code is not working for this plugins, the message that i sent you was After I have put the code, i have dubs how to change the videos and images in the slider home, when i go to code slider i see 10 with the same name, is not clear how change it, please send me additional help, thank you
Hi again,
Explanation above is telling you that you can’t activate plugins, and this is because of extensive license which is on theme author, and Theme Forest arrange things in that way.
Regarding slider, and additional help, please submit a ticket at https://qode.ticksy.com and our support will gladly assist.
Qode
Ok but how i can solve it? about the license,
Hi again,
There is nothing that needs to be solved. It is extended license which is on us and extended license allows usage of bundled plugins inside end product which is Bridge. So, simply ignore messages about activation these plugins, you have/get inside Plugin settings.
Qode
i have downloaded the latest version of bridge and reinstalled the theme and the plugins. several times. Still, the Visual Composer is not working.
on a new page, there is no backend menu to add new elements.
it has been several months waiting for these updates as several other users have reported the same problem.
my support for this product has expired. how can i get this working properly??
Hello there,
Visual Composer is working fine with latest theme version, and if everything is installed properly then there is certainly some 3rd party plugin conflict. We can take a look, but please contact us over support@qodeinteractive.com and send WordPress admin credentials and a login link.
Qode
Hello,
Just a quick question. I’m going to buy your Bridge theme because it looks amazing and has everything I need.
But I would like to know, when we purchase it, we can use the pictures included on your demos…I’m mostly going to use my own designs but there is 1 or 2 pictures that could work just fine for my website.
Is it included in the price?
Hello,
Demo images will be imported with the demo, but please note that the images we use on all our demo sites are copyrighted, and if you’d like to publish them on your live site, you would need to purchase them separately. We bought most of our images on Shutterstock.
Qode
I’ll do it. Thanks a lot!
You’re welcome.
Can you put out a new version of layerslider? I am having many issues with the backend view.
Hello,
We are working on new theme update which will include latest versions of bundled, and we hope that it will become available really soon. Until then, please use currently available version, or if you urgently need latest version, you can contact our support at https://qode.ticksy.com/
Qode
Hi there. I’ve updated the theme and the visual builder, but I’m still getting this error $template.get is not a function
Hello,
That was an error within one of Visual Composer files with version 4.5.3, and this shouldn’t be the case now if you are using latest version. Please submit a ticket to our support so they can check this on your end. Also provide WordPress admin access in your ticket.
Qode
