1463 comments found.
Where can I locate the 1.9 documentation?
Hi sir,
Thank you so much for making purchase of our theme. You can see Online Documentation of v1.9 here: http://documentation.flytheme.net/sm-market-2x/.
Best Regards!
Hi,
How can I delete header and footer from cart page? I want to change Cart layout. Now is 1column.xml, I want to put my custom without header and footer.
I tried to create custom layout called blank.xml in /page-layout but header still appears and the bottom and there is no footer…
Thanks!
Hi sir,
Thank you for making purchase of our theme. Please create the ticket via this submission link to get support: https://www.magentech.com/submit-a-ticket/submit-ticket. We will check and help you.
Best Regards!
Hello, How are you doing, i purchased your theme and it awesome, I dont know how to set it up, i would like you to set it up for me, i would like some custom work done on the them and i would like to add about 10 extensions. kindly let me know how to proceed. thanks
Hi sir,
Thank you for making purchase of our theme. For this problems, please create the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will check and solve it for you 
Best Regards!
What about the place to develop own css styles?
You said me to code my 544924024 css lines in the TEXTAREA of the Admin panel called Custom Css. Do you think a tiny textarea is a professional place to develop a real online shop?
I’m really DISAPPOINTED…
I openned a ticket of this question last week and that was your answer, to develop all my css code in the admin panel textarea… WTF
Dear sir,
You are right, you can’t add a huge of css lines (544924024 css lines ) to a textarea.
Custom css place in admin is used for small changes about style on website.
We don’t know why you have too many css lines like that but if you want you should create a less file and import to theme less file.
Magento 2 use less file to build css, please check bellow link to know where to create and import file.
http://prnt.sc/f34x1xAfter that you need run deploy command again.
If you still don’t know how to do please send us your ticket number here, we will reply on our ticket system.
Thanks!
Good, that seems better.
So, I should put a line to import my custom.less there?
I have to edit a base file of Market? I thought I can’t touch any file of theme base
Dear sir,
You are right, you can put a line to import your less file there.
Please don’t worry, it is not magento core file and you can edit it.
And please think about remove or rate again for this theme if you understand about this problem.
Thanks!
Hi,
Ok, I can edit it.
But what will happen when I want to update Market theme? If in future I override that yttheme.less with your updates I will delete my changes…
If I solve this problem I will change my rating, sure
I have also the MTT-THEMEFOREST-T954IQZ31M ticket where you said me to use css-fix.css but I have problems if I work with different websites inside one Magentio installation.
Dear sir,
If you update file yttheme.less you must put a line to import your file again.
We have no another solution when you update theme and replace file.
Good luck!
Thanks!
This part always undefined in css
Hi sir,
Please open the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will check your problems and fix that.
Thank you so much!
Dear theme developers,
Could you answer please? My shop is just Mess, my front end and my back end. Please guys, cos of this i cant add any products…
Kind regards
Dear sir,
Please open ticket and follow on our support system.
Thank you!
Item (Magento\Catalog\Model\Category\Interceptor) with the same ID “252” already exists.
Please solve this issue.
Hi sir,
Please create the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will check your issues and fix them.
Thank you so much!
What happend to the userguide? fix that please or provide a new link
Hi sir,
Our userguide link is working normally. Please check again: http://documentation.flytheme.net/sm-market-2x/.
Thank you!
category icon, logo and slider image do not show after installation, Checked database, backend and the image file location. All verified, But the front end showing pub/media/sm/imageslider/images/nophoto.jpg for the slider menu icon and logo are missing.
Hi sir,
Thank you for making purchase of our theme. Please tell me which type of installation did you use? Quickstart or Manual?
Best Regards!
manual installation 2.16. Clean installation. 1. Imported SM sample_data.sql to empty database 2. Downloaded Magento 2.16 from official website (no sample data ) 3. Copied theme app and pub 4. Install 5. Imported demos 6. Fluch cache.
Everything worked fine except those image links.
Dear sir,
Please submit a ticket on our ticket system: https://www.magentech.com/submit-a-ticket/submit-ticket
And send us your website information (urrl, admin account, ftp account).
We will check and resolve your problem soon.
Thanks!
Just tried again several times. If I use your quick install package. The pictures showed up ok but the website much slower than fresh install from official magento. Everything started to be messed up after I import demo from the back-end, Trick stuff. I will compare your quick install package and official magento release to find out the differences.
server ssl issue, fixed!
I bought this theme,CAN NOT BE USE Magento 2.1.5 EE,speed is very very slow,open a page need over 30 second.very poor speed.I NEED REFUND!!!
Hi sir,
Firstly, we are so grateful that you made purchase of this theme. However, we have to say that your reason is not really persuasive. Before buying, you thought over and made the final decision. You also can see that we describe so clearly in this theme. You can see here: http://prnt.sc/f0vvaa.
We are so sorry! Best Regards!
Hi,
How do we make “recently viewed products” visible at product page?
Hi sir,
Firstly, we are so grateful that you made purchase of our theme. To have technical support, please create the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will check and respond your ticket within 24 hours excepting from weekend!
Thank you so much!
2-) all of your demos have vertical menu (populated from categories) and horizontal menu (contains static links). and in mobile view when you click menu icon, this menu opens. Since we will have 5-6 main category, we kinda want to use only horizontal menu. is it possible to disable vertical menu and use only horizontal? But horizontal menu needs to show categories automatically and we should be able to use this horizontal menu as mega menu (able to add images, maybe special offers)?
3-) if we are able to use only horizontal mega menu, how will mobile view work? Feels like you design this theme to force to use only vertical menu…
Thanks
Dear magentech, You might have been asked these questions before, and I liked the theme, but after reading reviews I have couple questions:
1) Does this support Magento CE 2.1.6 out of box? 2) Future updates are free or separate charge? 3) Will you really be supporting this theme and for how long?
Please advise.
Thanks, Zamir
Hi sir,
We are so grateful that you love this theme. These are answers for your question:
1. This theme is compatible with Magento 2.1.6
2. You can take any updates in the future and you are also noticed by ThemeForest when there has any changes.
3. If you have any issues of installation or usage, you can create the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will respond you within 24 hours excepting from weekend
Thank you so much and Best Regards!
Hi,
I am a frontend developer and I need to do css changes over my site. We have installed SM Market Magento 2.1. Theme.
Where should I put my custom styles? In which file?
Inside “app\design\frontend\Sm\market\web\css\yttheme.less” may be? The problem of this is that this file is inside the template default root and I created my custom theme inside “app\design\frontend\Sm\custom_theme”...
Also there is a place on admin panel called “Custom css” but that is a plain text code editor and it’s too small for coding a lot of lines of css…
This question is too simple to open a ticket etc. so can you answer me directly here pls?
Thank you so much, Yosu.
Hi sir,
Thank you for purchasing our theme. We need more information about your site. So please create the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will support you and respond you within 24 hours.
Best Regards!
If you need customization on this theme you may check another one.. It´s really frustrating and complicated working with @magentech.
Hi sir,
Do you have any issues that need to be fixed? Tell me, we will help you
Thank you so much!
Yes, i paid for customization but you never accomplish . MCUSTOM-WORK-YP382CR847
Hello! When Theme is compatible to Magento 1.9.3.2?
Hi sir,
This theme is not compatible with Magento 1.9.3.2. You can look for other beautiful themes which meet your demand here: http://bit.ly/2niOyjk.
Thank you so much!
When you update a subject to Magento 1.9.3.2? We wait.
Dear Team In the Market theme Version 2.1.3 Demo 14- SM Deals section is not working neither Basic Products Section is working. By this on front-end featured product section and Deal of the Day section is not showing any product here. We set the all the option from the admin panel but no changes are reflecting. Please check this issue ASAP. So that we can complete this project within the time.
If need anything on my end please feel free to get in touch with me anytime.
Regards R K Shrivastaw:
Hi sir,
Please create the ticket via this submission link: http://www.magentech.com/submit-a-ticket/submit-ticket. We will check for you.
Thank you so much!
in this example top toolbar list view link is not working
Hi sir,
Thank you for commenting us. The reason is that there is only one product. We figured and it is now working normally.
Best Regards!
Thank you for this best theme… The quickstart and theme is working fine (except the deals load more button – it is loading same items again and again) on Magento ver. 1.9.2.4.
But Magento ver. 2.1.5 is not working at all… I tried on many servers.. Getting lots of error…
I sent a support ticket also (25298). Also your documentation url showing error 404 not found…
Dear sir,
Thank you for purchasing our theme. To get solution of technical issues. Please create the ticket via this submission link: http://support.ytcvn.com.
Thank you!
Thank you very much for your support through the ticket system. I followed the instruction and everything is working fine…
It is a awesome theme i ever installed.
You’re welcome! It’s our duty!
Come on guys, you gonna support or not?
Hi sir,
Since you spammed us and we sent you private email that we would be willing to solve all your problems, we do not hear any news from you. So, if you have already created the ticket, please give us your ticket number to check again. Or even you send via mail, please tell us, we may miss it!
Thank you and Best Regards!
Probably its misunderstanding i did not spammed you.
Please just give us some support until we learn your theme. There are some blocks which is not easy to manage. I prefer via skype please. Thank you
Hi sir,
This is evidence that you spammed us previously (http://prnt.sc/eqqorc). We know that your team includes 2 people and you wrote comments above who did not spam on our system. We highly consider positive co-operation.
But sir! Please create the ticket via this submission link: http://support.ytcvn.com. After that, tell us your ticket number. We will take it priority. We wil help you until you can control completely. We do not prefer Skype because there is some limitations.
Thank you!
Yes now i understood. Dont you see people who is asking you for support guys but you dont support. I created a ticket with full explanation of my issue but you cant even see my ticket guys, come on
Yes you can delete negative comments or reviews from here, but all about you is here: https://www.sitejabber.com/reviews/www.market.envato.com
That is fine, enjoy your sales
Hi sir,
If you created the ticket, please give us your ticket number. We will check again!
Thank you!
Hi, i think here you can help, hopefully. I want to edit my contact us page but i cant find it from Pages list. Where is location of contact-us.html? Thank you
Hi sir,
Could you please telll us which version of Magento are you using?
Thank you!
I have Magento 2.1.5
and i have installed this home version: http://magento2.flytheme.net/themes/sm_market/thailand
Thank you very much, I appreciate your help. Thanks. I will be contacting with you here if anything comes up thanks
You’re welcome
One more thing for now please, here i am attaching screen shot: http://prnt.sc/ewcdcb
Thank you
Hi sir,
Could you please create the ticket via this submission link: http://support.ytcvn.com. Technical team will have quick response for this problem.
Thank you!
Hi Again, please can you provide some complete documentation for mega Menu? Look here, i need to insert Category/number, but from where i get that number: http://prnt.sc/ewfkv1
I have changed the image of image slider, but its not working now here: http://prnt.sc/ewiltc
My ticket: Ticket #MT866734
?
Is there anybody to answer? https://screenshot.net/zrd3ph4
Hi sir,
Sorry for not replying you soon. We have just came back from off-weekend. Our team will respond you soon. Your ticket asked for quick contact. However, we appreciate you to get solution through our support system: http:support.ytcvn.com. Please tell your problem there.
Thank you so much!
I think you will not support. I created a ticket and got answer in two days guys, and you are still asking me to create a ticket. I think, it does not work out in this way. Just please give me support via skype. Hope you understand us. If not, try to make some videos for: Managing Mega Menu, Managing footer links …
Regards
Issue number one: https://www.youtube.com/watch?v=bRS_tvcAgq4&feature=youtu.be
Issue number two, When page loads, products show 3 per row or 4 per row. is it possible to make 4 per row? here >> https://www.youtube.com/watch?v=zPeNfRrEm1A&feature=youtu.be
Issue number three. As you see, some categories are duplicated. Can you please make complete video how to completely manage Mega Menu? for example: how to Add new, how to Edit and son on…please watch it here>>> https://www.youtube.com/watch?v=RcMQYD_zg9E&feature=youtu.be
Issue number four. In the Footer, links are empty. At least there should be a pages which is linked to that footer links, so we can add our content or text. Please watch it here >>> https://www.youtube.com/watch?v=8hgGOjSPNas&feature=youtu.be
Hi sir,
Thank you for recommending us this awesome ideas. We are also planning create video tutorials that can completely help all our honored customers We will tell developers again and they will answer you.
Best Regards!
My friend, i am not recommending you anything, you are idiot or what ? I am showing you my issues which needs to be fixed. You are funny
Hi sir,
We mean that we highly recommend you get solution via support system link: http://www.magentech.com/submit-a-ticket/submit-ticket
Thank you!
Why you have two different support system? I mean two different links for creating tickets
Hi sir,
2 support systems are working normally. The reason why we have 2 different systems is that one of theme got down previously. Now they both are alright and we tend to bring them to one fixed support system which we referred above.
Thank you!
Hi,
can you please answer here: http://support.ytcvn.com./tickets.php?id=2194#reply
I have few issues which needs to be fixed. Its not nice begging you guys always, suppose you have to give support. Or else, just tell me you dont support at all
Hi sir,
Could you please tell us your ticket number? We will report to dev to check for you.
Thank you!
You gonna answer or not? My time is passing for nothing, i still have problems which is not fixed. What the hell guys, its not professional at all
Hi sir,
Please follow our advice we just ask for ticket number to take your ticket priority. If not, you have to wait within 24 hours
Best Regards!
As i see, its not only me here whi is asking for support. Okay, you are saying 24 hours but for my theme gonna be nearly one month already. Lets set a date and time and we start fixing the issues. Honestly its akward already begging you for fuck sake you should be ashamed
It seems you are not going to give any support whatever you are saying all lame excuses… That is fine. Why i rated you 5 star for customer support, because i believed you guys. Do not ruin people’s trust 
https://www.sitejabber.com/reviews/www.market.envato.com
Hi sir,
We updated your ticket. Please comment and follow ticket on our support system
Thank you so much!
Go to hell guys, and i wish you use those moneys which you cheat people for your sick days and for your death funeral…
Hi sir,
We’ve replied your Ticket and sent you messages in Skype. Please give us your feedback there.
Thank you!
Dont tell me WE, TU you are alone behind all this shitty support. You know what? Just stop cheating people. Here, its all about your shitty service: https://www.sitejabber.com/reviews/www.market.envato.com
