19077 comments found.
Hi, I I’ve been sing this theme for some time now, It’s awesome! I just want the reader to be able to go from one read to the next seamlessly. Does this theme support infinity scroll or is it possible to add at all?
Hi,
we are sorry but we do not have such feature included yet.
Best regards,
Muffin Group team
Hello once more. Please, look at this: https://www.dropbox.com/s/nykinbmio43gf4n/Captura%20de%20pantalla%202017-08-31%2019.13.49.png?dl=0 I would like to have all the background white without the shadow and the color at the bottom over the footer. How can i change that. Is it possible?. Thank you very much.
Hi,
please send us link to page where you would like to do this first.
Best regards,
Muffin Group team
We are trying to use betheme for building a shop on line. Its not a public site yet. You can see the page in http://loopita.es/compra/ Password: murray
Ok, thanks. After further checking, we realised that there is no shadow and it looks like you have sorted it out. But, the background color of the footer, you can change under BeTheme Options > Colors > Footer section.
You can see the shadow only in big displays (27” or bigger). As you can see here: https://www.dropbox.com/s/5ebvfy09k3jilb0/Captura%20de%20pantalla%202017-09-01%2013.13.43.png?dl=0
Ok, we can see now. So, to remove this shadow, please use the following css:
#Wrapper {
box-shadow: 0 0 0 0 !important;
}
sorry my issue above
Ok.
view image https://snag.gy/ZklbUu.jpg
We would be grateful if you can do not duplicate messages because it’s confusing and may only delay our response.
Please support me two issue – My site: http://uniad.com.vn
1. Header: Creative: Always Open—> i want transparent color (view image: https://snag.gy/pnD3HZ.jpg )
2. Icon Box: i want to display 2 column on mobile (View image: https://snag.gy/DmHYLC.jpg )
Thanks
Hi,
1) Making this part of header transparent, won’t change anything, therefore we are not sure if we understand question. What for do you want to make it transparent? You want to have the same background image as behind the menu items?
2) We are sorry but we do not have an option to display those items in 2 columns on mobile.
Best regards,
Muffin Group team
1. yes i want same background image as behind the menu
So, to make it possible, you need to use custom css. Please put the code below into BeTheme Options > Custom CSS & JS > Custom CSS section:
#Header_creative { background-image: url("PATH-TO-BACKGROUND") !important; }
Thanks but it still white color, how to disable this color?
What’s still white? We can see that your header looks now the way you wanted it to be.
view image https://snag.gy/ZklbUu.jpg
You need to remove the background image for the top bar because right now top bar have 2 backgrounds and the rest just one and that’s why the color is different. We mean this background http://prntscr.com/ggte4p
Thank, after remove background image for the top bar it ok but on mobile background top bar don’t display background image
For mobile, you need to use custom css:
@media only screen and (max-width: 767px) {
#Header_creative #Top_bar { background-image: url('PATH-TO-BACKGROUND') !important;
}
thanks
You are welcome! 
Hi,
I’m hoping to buy this amazing theme, but I’m gonna need some help because there is a lot of pre-built themes and I don’t know each one should I choose.
Here’s what I basically want. https://www.actualized.org/ Some Header Banner and Tabs to display the infos.
There is one of your pre-build themes that uses tabs http://themes.muffingroup.com/be/insurance/
Can I add these feature above inside this other pre-build theme: http://themes.muffingroup.com/be/accountant/ I mean bellow the main image
Is there a video gallery that I could upload/linked my videos from Youtube?
And finally, can I work with Visual Composer Plugin?
Hi,
1) This is Tab item and you can use it anywhere you want. You can check this item on http://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#tabs
2) We have Video item only included but we don’t have anything like video gallery.
3) Yes, you can work with Visual Composer. The plugin ins bundled with the theme but please bear in mind that if you want to use pre-built websites, those were made with Muffin Builder only. VC is for those who prefer to build from scratch.
Best regards,
Muffin Group team
Hello,
I think that I may have found the perfect theme for my client. http://themes.muffingroup.com/betheme/But to be sure I want to ask a few things first about some themes:
THEME: Is it possible to change the main image and insert a video instead? And also is it possible to replace the thumbnail images on the “Portfolio Styles” section with thumbnail videos?
ELEARNING: Is it possible to replace the teacher’s image with a video? And also is it possible to insert videos instead of images on the “TOP FREE COURSES” section?
SPORTSCLUB: Is it possible to decrease the height of the main image (the section with the woman and video), so that everything bellow starts appearing sooner? And also is it possible to insert videos instead of images on the “OUR OFFER” section?
FINANCE: Is it possible to replace the arms crossed man image with a video? Or do something like on the SPORTSCLUB theme, mixing image + video?
1) Yes, you can change main image to video but portfolio does not have video thumbnails instead. What you can set in that section is video item http://themes.muffingroup.com/be/theme/shortcodes/content-elements/#video and you can have it a smaller size of course.
2,3,4) Same as above.
Hi there!
For some reason, my ‘Maps’ have stopped working. The info box is still showing, but the maps itselve doesn’t show. I’ve already generated an Google API key in case that would make a change, but it didn’t. Why did it stop working and how to solve this? 
Thank you!
PS. I’ve installed the latest version of the theme, plugins and WP.
Hey,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
HI, a/ I see the documentation but the better the slider “layer6”! where is he ? b/ demo for buddypress ? regards
Hi,
a) If you mean Layer Slider, all bundled plugins can be installed from BeTheme Options > Install Plugins section.
b) http://themes.muffingroup.com/be/buddy/ this is the demo we made using BuddyPress plugin.
Best regards,
Muffin Group team
If you have any suggestions to change the layout of this page, feel free to send them us via contact form which is on the right at https://themeforest.net/user/muffingroup#contact
Hi,
Will there be any update of theme that will allow to put Facebook pixel code?
Is it possible to put it somewhere else? Maybe in Google Analytics code? Will it work?
Thanks
Hi,
we do not have such additional option in plans but you can try to put this code into Google Analytics or Google Remarketing fields.
Best regards,
Muffin Group team
Hello, I recently got a license and used it in a temporary domain, I thought I had deregistered the theme correctly, so I can use it in my actual domain, but I guess I did not do it correctly, sense my key does not work on Layer slider nor in rev-slider of the actual Domain, I cant open the temporary domain because it no longer exist, so its not like I can just go and deactivated… can you please help me with this issue? Thank you in advance
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Greetings! Is there any easy way to have multipe footers across the page? for example I mean footer variation 1 on homepage, footer variation 2 on subpages and not have any footer on landing page? Thank you for your answer
Hi,
you can disable footer from specific pages but you can not have multiple variations unfortunately.
Best regards,
Muffin Group team
Do you have a White Label en reseller version of this theme? So that I can use my name in stead of BeTHeme.
Hi,
we do not have an option where you can use your own name instead but we have an option that disables BeTheme and muffingroup logos. All details about its activation, you can find on http://themes.muffingroup.com/betheme/documentation/#white-label-panel
Best regards,
Muffin Group team
Hello. I got a question, if I purchase this theme, can I use all the templates for infinite web sites? or is just for one? Thank you.
Hi,
all pre-built layouts are included into theme but please bear in mind that in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
Best regards,
Muffin Group team
“An error occurred while installing Layer Slider: O pacote não pôde ser instalado. O plugin não contém arquivos..” this error appears when I try to install the plugins by Bundled Premium Plugin
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I had done that yesterday
Yes, we know and we have replied on your message yesterday at 1:09PM.
I’m having issues updating from 17.8.2 to the latest theme version. Things that are breaking are: Header styles, Mega Menu not working, other text styles, general css issues. Please help since I had to revert back to 17.8.2 to preserve the look for now.
Hi,
Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.
Best regards,
Muffin Group team
Hi, I added a custom taxonomy for posts and I wanted to add this taxonomy as a filter as well, is there a way I can add this, so I have the category, tag, author and the custom taxonomy as filters? please let me know.
As well, I noticed that if I have the blog page set as the homepage, the filters don’t show up, is there a way I can have them show up when “latest posts” is chosen as a homepage in the settings page? thanks
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
When it comes to the 2nd question, you are definitely right and we will fix it with next theme update of course.
Best regards,
Muffin Group team
How do I change the link that exist at revolution slider, bottom right in Creative 2 Website Template
Hi,
it’s Static/Global Layer so you need to go to the slider editing and there would be that section (in the left top corner).
Best regards,
Muffin Group team
In the demo – you have various store demos. In some of them the product tabs are vertical or horizontal. Is there a way in the theme to change that amongst the store layouts? In the Bike layout – the product tabs are horizontal. Anyway to make them vertical per the theme?
Thank you – I noticed in your demo there are loads of sample pages… Are these pages available in any of the demos in the pre-install
Which pages you mean exactly? Please explain because we are not sure what you would like to do.
The tabs and accordian page. What I’m wanting to do is have verticle tabs on the product pages instead of the horizontal tabs. These are the tabs that describe the product or you can make a review. On some of your store samples there are verticle and horizontal. But in the bike sample it’s horizontal. I need verticle. That make sense?
You can define if you want to have Accordion or Tabs on shop pages. This could be done under BeTheme Options > Blog, Portfolio & Shop > Shop > Single Product section.
Bottom line.. I should review all the options! WOW!! Thank you so much!! I will read the documentation.
You are welcome! 
Where is wp_footer() in betheme
Hi,
it’s in footer.php file.
Best regards,
Muffin Group team
I can’t find the function inside footer.php. This is the only code i found in footer.php file <?php wp_footer(); ?>
Yes, this is the file where this function is being called. However, if you look for function code, it’s a default WP function and all details about you can find on https://codex.wordpress.org/Function_Reference/wp_footer
hello,
recently we purchased this theme and getting problem with product template filter works properly we are using “BeforHome” Theme template.
kindly check this page
http://www.2030.co.in/yayas/products/when you click Cleaners & toner Tab only one product display (have 7 Product in this category) on next “Creams” 3 product Display (have 5 Product on This Category)
on Next “face pack” all 4 product display. on Next “skin care” 7 product display. total product 15 in this category
by default we set 9 product per page
how can we resolve this issue please advice.
Hi,
as we can see, you used jQuery filtering and Load more features at the same time, what is not allowed, as both are technically incompatible. So, please use just one of them and everything would be fine 
Best regards,
Muffin Group team
Thanks For Reply
Now Disable load more option but still having same problem. Please Check Once again Thanks Shravan
Sorry, we forgot to tell you that if you want to use jQuery filtering, you need to display all items on load. So please increase the number of items to 999 for example and everything would be fine.
Thanks Its works Fine.
Shravan
Thanks Its works Fine.
Shravan
You are welcome.
Betheme options not working, says it’s missing.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team