26870 comments found.
Hello, I bought Newspaper 8 yesterday for upgrade my old theme. I think i have found a bug on safari: i insert a slide on my homepage but it doesn’t show until i try to resize the page, it worked correctly on newspaper 6. And recently my site was flooded with spam and bad external links, I was advised to update the theme but it was not enough, what can I check? Thanks
Hi,
Please contact us via email at contact@tagdiv.com and provide a link to your site so we can inspect this issue.
Thank you! Bogdan B
Hello,
my client bought this theme some time ago and someone made the site for him with this theme.
Now, it’s very old version of this theme (V 6.6.5). My question is can I assume that upgrade to newest version will go without problems?
Thanks!
Hello,
It should be without issues, but please create a back-up beforehand just in case. Please also mind the new page builder plugin as it will activate automatically. You should update all plugins as well with the ones bundled in the theme package. Do not keep both visual composer and tagdiv composer active at the same time. Please use this guide to update: http://forum.tagdiv.com/how-to-update-the-theme-2/ and if you encounter any issues please contact us via email at contact@tagdiv.comThank you! Bogdan B
Hi, last year i bought Newspaper 7 theme. Now i updated theme from 7 to 8 version and i must again activate the theme, but the purchase code from last year is not working. What should i do?
Hello,
The purchase code should still work as that does not change. Please contact us via email at contact@tagdiv.com and provide your Envato purchase code so we can verify it.
Thank you! Bogdan B
I am beyond angry. You have deleted every single one of my comments to hide your shady tactics from being known to other customers. I need the instructions on how to remove the popup spam activation from my theme that i paid for. If you can remove it for me I will be fine for now unless you guys lock up the theme again in the future
Hi,
You already have a valid license so you can use it to activate your theme and get rid of the message with no further payment needed.
The activation system was implemented to prevent mass piracy of our themes so we can concentrate on the future development of our themes and better serve our paying customers.
We are sorry for the inconvenience, please contact us via email at contact@tagdiv.com and we will look into this situation and try to help as best we can.
Thank you! Bogdan B
Hi, I have a problem with the like button above the article. The text for “Like” is longer than in english and it breaks the design: https://puu.sh/xsMyh/d5a6cf5675.png
Hello,
Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ and provide a link to your site so we can provide a solution to this issue.
Thank you! Bogdan B
Homepage parallax image stopped working after last update
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
We need to update from 4 version to 8 version, but following your instructions, everything is broken (menus, widgets, structure, designs with Visual Composer). As theme developers, do you provide some payment service to do this update, keeping the site as it is? Thank you in advance.
Hello,
We will be able to help with any questions you might have regarding the process but unfortunately we do not have a customization department so we cannot do it for you. The current version of the theme is very different than newspaper 4. The pages and sidebars will have to be re-created. If you have questions please contact us via contact@tagdiv.com and we will try to help as best we can.
Thank you! Bogdan B
Hi. Do you do paid changes to the theme? I really need that background ad space working with code, not as one single image.
Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ and provide more details to your request.
Thank you! Bogdan B
Hi do we have this option in Newspaper ?- System UI font stack to first option of font choices – https://wpexplorer-themes.com/total/wp-content/uploads/sites/2/2017/08/system-ui-font-stack.png. I saw this implemented recently in many magazine themes
Hi,
Please open anew topic on our official support forum at forum at http://forum.tagdiv.com/forum/newspaper/ and provide more details about the option as I cannot find it on the example you mention.
Thank you! Bogdan B
Yes i have done that. Please check.
Hello,
I cannot find a settings where I can change a default Header template for widgets (standard widgets for sidebars).
Regards
Glad you found it! Have a nice day!
embedded shortcodes on tagdiv editor with bbpress – https://codex.bbpress.org/features/shortcodes/
trying to embed some topics from bbpress but obviously doesn’t work in the raw html. any other ways?
Hello,
A shortcode is not a HTML element so it will not work in a raw html but it will work in a text block. https://www.screencast.com/t/lF5YXoNF Please note that the live page builder will not render the shortcodes. They will only be rendered when viewing the page, not when editing it.
Thank you! Bogdan B
I’m trying to add my “ad code” to the mobile theme. When I save it; it seems to be saved, but when I refresh the page the code disappears. I tried a few time to make sure I was going crazy. This made be a bug in the mobile theme. Need help fixing it.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Hello,
This happens because you use the mobile theme plugin. Please read this guide: http://forum.tagdiv.com/the-mobile-theme/
Thank you! Bogdan B
Hi again, I tried to disable the mobile theme plugin but it didn’t help. I still can not see the pages? What should i do? Do i have to rebuild them on the mobile theme section?
If you use the mobile theme plugin, yes you have to add content to the mobile editor. If you do not have the mobile theme active, there is no mobile editor. Please clear your cache. If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi TagDiv,
Somehow our Menu in Mobile theme (for example an IPone) is not reacting. I see on the left upper side the three lines in a box and right side a search icon, but both are not reacting when ticking on it. When on PC I minimize like an IPhone size, it shows same menu but there it works. Do you know what’s wrong with it?
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you! Bogdan B
Hi, is it possible to select a blank page template without mennu or anything? A page template idea for creating landing pages with visual composer elements… is that possible? thanks
Hello,
Please contact us on our email address at contact@tagdiv.com and we will provide the blank template.
Thank you! Bogdan B
I already have a registered license, in case I buy another registry, do you have any discounts?
Hello,
For the moment the theme does not have a discount. Discounts on themeforest are added for everyone at once, but you can contact envato and request a discount and we will approve it. (Envato manages the sales)
Thank you! Bogadan B
Good afternoon, excellent theme.
I need a help, can I set the order of the categories / tags? Sending attached image ..
http://obidosdiario.com/site/wp-content/uploads/2017/09/tags.jpg
I also set the ID for facebook, but I do not see the number of fans.
http://obidosdiario.com/site/wp-content/uploads/2017/09/facebook.jpg
Can you please help,
Kind Regards!
Hello,
Our theme provides an alphabetical order of the category tags from the theme panel: https://www.screencast.com/t/VAxyOjXDSxy but there is no custom sort order for them. For the facebook counter, please use this guide to properly set it up: http://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you! Bogdan B
Hello,
Thanks for the help.
Is it not possible for us to define the order of categories? Are they only defined in alphabetical order?
Kind regards,
Hello,
Unfortunately the theme does not have any such feature, sorry .
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi, does the theme include any “news aggregator” features?
Hello,
Sorry but our theme does not feature a news aggregator. We built the theme with creating content in mind, not grabbing news from external platforms. There are plugins however that have this possibility but we have not tested any so I cannot provide a recommendation.
Thank you! Bogdan B
It is supported AMP Google?
Hello,
Yes our theme supports the AMP plugin made by Automattic, the WordPress creators.
Thank you! Bogdan B
Its great. I will but it,but near in future can you Consider “1 more Data Rich Newspaper theme” We have so much content and in Home screen it will show only less,as Images size and other are big.I want that user can see amny things in current screen size,rather than scroll down to view more and more news
Hello,
You can add many different blocks on the homepage that will show content in different ways. Some have bigger thumbs while other have smaller ones. Some do not have thumbs at all. Please check the official demo under the features menu item and select content blocks: https://demo.tagdiv.com/newspaper/
Thank you! Bogdan B
Hello there. I want to buy the product, but 4 dollars is missing. Will the product come with a discount soon? 
Hello,
We will add the product on sale soon but I cannot say exactly when as there is no precise date set for the moment. Thank you for your interest in our theme.
Bogdan B
