19046 comments found.
Hi ,
The home page of www.baselineventure.com is some how not displaying properly. The footer is getting merged with the other sections. But all other pages are showing up properly. Also, the Instagram revolution slider is showing the error “Revolution Slider Error: Failed to load Stream” .What could it possibly be. I’m unable to figure out. Could you please help.
The Instagram feed was showing up all these months. Suddenly from yesterday it started throwing this error and also the home page display.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi.
the cookie law info that is supported in your theme is a plugin in, or how does it works?
thx for info tom
Hi Tom,
this is plugin and you can get it from https://wordpress.org/plugins/cookie-law-info/
Best regards,
Muffin Group team
The power I see behind the theme is that you include so many fairly complete website designs with images in place. However, if one wishes to use Visual Composer which has a huge 3rd party add-on market to create a wide variety of design elements, then the theme is, well, just a basic theme with no plugins, no designs, no templates.. and no included plugins except for layer slider and rev slider which nobody should use. Since wooCommerce is not included natively, I assume we would get the design of the classic WooCommerce pages that may not fit with the design and will need to be customized. I don’t mean to sound critical, it looks as though you have a great theme, however these are items that concern us. Is there a way to experience your MuffinBuilder? The admin panel and builder are as important if not more important than the actual template designs. Thank you
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
If you want to try Muffin Builder, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi I have tried to find solution to hide keywords and categories in product pages ? Now they are displayed so that the customer can see them so how can I hide them? Best regards sari
Hi okey may be I find solution is this okey ? .woocommerce .product div.entry-summary .product_meta { display: none !important; } .style-simple .accordion .question:not(:first-child) { display: none !important; }
I add those to style.css and it removed keywords and categories product pages.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Question: When editing or updating a page, it takes ages to load the muffin editor, does anybody know why this is happening? (getting the spinning beachball of death)
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi i wanted buy 4 more license. is their any deals that you could provide
Hi,
we are sorry but there is nothing like bulk sale discount on Envato markets.
Best regards,
Muffin Group team
How can i create a page where will show my all wocommarce product in catalog.
Hey,
to create catalogue, you need to create SHOP page first (all details about, you can find in woo documentation) and also please do not forget to set Catalogue mode option under BeTheme Options > Blog, Portfolio & Shop > Shop section.
Best regards,
Muffin Group team
Hello, I don’t have clear if the Visual Composer plugin is included in the package or not. Thanks.
Hi,
yes, Visual Composer plugin is included into theme package. But, please notice that all pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
still cant change the header background shared the image with description on support ticket as well
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is and also please provide link to page where you can not change header background.
Best regards,
Muffin Group team
hi, message filed contact form can’t input text.
http://phumyhung.com.vn/email/the-signature/Hi,
if you look at http://prntscr.com/h7php5 you will see that input text seems to be fine. We did not noticed anything wrong.
Best regards,
Muffin Group team
please check on google chrome, it error in chrome
If you look at https://pasteboard.co/GSOYSh3.png you will see that everything is fine in Chrome too.
Hi, I forget to remove the purchase code before delete the domain name , now the certain website is not exsit , i can’t deregister purchase code. please help me.thanks
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Is there a way to flip the Related Post Section and the Comments Section of blog post? We want the comment to appear before the Related Post. Thanks!
Hi,
we are sorry but this requires files customisation and is not possible with custom css.
Best regards,
Muffin Group team
I know that not a css adjustment. I need to flip the order of a couple of divs. Just need the know the file(s) that control the post layout and I can probably do the rest. Thanks!
The file responsible for related posts section is includes/content-single.php
vegetables, “slider-revolution-demo” not found 
Hi,
from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
At new version, gallery lightbox/popup shows image number 1 of 10, however when there is an other language it should be change, i couldnt see it at translation, before it uses 1 / 10 style it was better, will it come to translate part thanks
Hi,
we have changed the popup addon and we forgot to add translation field for this attribute. We will add an option to replace “of” with any other character/text in future updates.
Best regards,
Muffin Group team
Hi, why muffin builder is not showing in offer section. I need to make offer pages so that I can use them in offer slider.
Hi,
Muffin Builder is available for Posts, Portfolio and Pages but it is not for offer section.
Best regards,
Muffin Group team
Can you please help me launch this website. The hosting company is saying the problem is with the theme. The countdown page wont go away, I don’t have it in my page but still is showing up. http://singularitylanguagelearning.com/
Hi,
it looks like you have activated Under Construction mode and now need to disable it in the same section, where you activated it before. It’s BeTheme Options > Pages > Under Construction.
Best regards,
Muffin Group team
Thank You!
You are welcome 
Just wanna point out that there’s an outdated WooCommerce file in the theme and that also, if you look at the Cart while empty, the Warning message appears twice.
Outdated file: betheme/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0,
Duplicated Empty Cart warning message: https://wordpress.org/support/topic/woo-3-1-0-your-cart-is-currently-empty-text/Hope to see the fix in the next release!
Cheers
Hi,
you got this message about “outdated copies” because you did update WooCommerce plugin but you didn’t done the same with the BeTheme. To use recent version of WooCommerce plugin, you need to install recent version of the theme as well. Therefore, please remove all theme files from FTP first and later upload the newest files instead.
Best regards,
Muffin Group team
Thanks for the info! All version were the latest but it seems the Theme update I did was by overwriting via FTP. I deleted like suggested and everythings ok. Thanks
You’re welcome.
The truth is I am somewhat disappointed. I have followed your instructions, I have reset the base, install the prebuilt splash and always any topic that I install has problems in the slideshow.
Revolution Slider Error: Slider with alias splash not found.
I have changed the option of the table as I indicated it when resetting the base but still it still does not appear … how do I solve this?
see this: https://alejandrovalenti.com/mkt
Hi,
you did not imported the slider which comes with the demo and that’s why you have this message. Therefore, please go to BeTheme > Pre-built websites, choose the demo that has the slider you need and then import just slider.
Best regards,
Muffin Group team
Hi is possible not activate visual composer and add to elementor pro?
Hi,
yes, you don’t need to activate VC plugin. However, we did never tested Elementor so we don’t know if it would be compatible with the BeTheme.
Best regards,
Muffin Group team
How do I remove the grey background color of the testimonial slides? so it’s transparent? and how do I change the color of the underline for the testimonial slides? thank you
Hi,
please send us link to page where you got this item first, so we can take a closer look and provide best possible solution.
Best regards,
Muffin Group team
Ok, thanks. So, to make background transparent, please use the following css:
.testimonials_slider .testimonials_slider_ul li .bq_wrapper {
background: transparent !important;
}
