19046 comments found.
Hi,
I am not sure if this is the right place for my question. I am a newbie.
I bought betheme a few days ago and I like it. I have already tried 2 of the beautiful pre-built webpages. And found a problem I don’t know how to solve: On my webpage some sides I want to build WITH a header menu. Other pages, sales pages, funnels, I want to build WITHOUT header menu. I tried “bespa” which has a header menu, but I wasn’t able to remove it or make it invisible for a few pages. Then I tried “belanding” which doesn’t have menus at all and tried to add a menu for a few pages. I wasn’t able to, but that doesn’t mean anything, as I told you, I am a beginner.
What can I do to have webpages with and without menus?
Thank you a lot for your help,
Maren
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi. I love BeTheme but I have a question. Is there a way to choose different menu for online store(woocommerce) for single product page and product category page like I can choose different one for a page?
Hey,
we are sorry but it is not possible for different woocommerce pages.
Best regards,
Muffin Group team
Hi there, ist there a new version of VC? On theme downloads page? Is Visual composer not included with the theme anymore?
Hi,
Visual Composer plugin is included into theme package of course and if you have any problems with its update, please send us access to your WP dashboard thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can take a closer look. Let us know in message, what for access is.
Best regards,
Muffin Group team
There is no VC plugin in downloaded theme files ..only slider rev is included.. I want to update my VC. Can you help?
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it then. Please don’t forget to let us know in a message, what for this access is.
I was wondering if there is a way to have people subscribe to your post and get updates when you create a new post? I can’t find any place that enables it.
Hi,
we are sorry but we do not have such possibility included into theme.
Best regards,
Muffin Group team
I have a problem with license activation I have purchased today, it seems api.muffingroup.com is not responding
Hi,
please try to register once again. We switched to backup server temporarily and it should be fine now.
Best regards,
Muffin Group team
It didnt helped “Could not connect to the Envato (ThemeForest) server to verify purchase. Please try again later.”
Hmm, that is weird because we are getting many registrations every our and it seems to be fine. Please send us WordPress dashboard access along with purchase code privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Hi, i can’t register my theme. I get the following error: cURL error 28: Connection timed out after 10000 milliseconds
What’s wrong?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
We hope to be back soon as @OVH promised, but situation is now not in our control, waiting for OVH to get all back up running again.
Best regards,
Muffin Group team
Hi, I checked this theme out a while back and want to present it to a proposed client but I can’t for the life of me get your demos to work
Hey,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
Best regards,
Muffin Group team
Hi, your support forum is down and has been down for a while. Any idea when it will be back up?
Hey,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
Best regards,
Muffin Group team
Hi, please can you send me the template the comes with slider Revolution. I will really appreciate. Thanks
Hi,
from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
But if you have any problems with its import, please send us access to your WP dashboard thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can take a closer look.
Best regards,
Muffin Group team
OMG I made many website with be theme (i have each licences), but all site is Too slow!! API server connection is broke. When will it be okay????
Hey,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
P.S. If your back-end is slow due to above, please send us private message thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can give you temporary solution to speed it up.
Best regards,
Muffin Group team
Congratulations! Nice Theme, Good Luck With Sale 
Thanks! 
Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.
I tried it also on another servers, pcs. it doesnt work. i get this problem and cant activate the license…..
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
Best regards,
Muffin Group team
Hi, is there another way to view your different demo’s now you are down?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Having issues with the backend of wordpress loading EXTREMELY slow and it is also saying that the site cannot connect to the api.muffingroup.com server. (I change themes and it moves faster than ever) Something is apparently down… please help
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Hello, I am trying to register my theme in Wordpress and I get this error:
System Status
API server connection check again “Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.”
I have been asked by Wordpress support the following: “Could you please contact the BeTheme author and ask what kind of connection is being blocked?”
Can you help me, please? 
Thank you!
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Hi! I’ve looked over your theme and design last week and I love the design~Now I am persuading my boss to buy your theme, but I can’t open your website http://themes.muffingroup.com/be/splash/ Is there any problem? Will we have such a problem after the purchase?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
P.S. You won’t get such issues of course, unless you don’t have server in OVH at this moment. This is just due to hosting provider.
Best regards,
Muffin Group team
Hello,
I have a problem about use your theme, My Wordpress Backend is loads very slowly.
I use version, 20.7.1
When I change to other theme, My backend is fast loads.
How I can fix?
Thanks Baiiyoke
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello,
Yesterday, My backed is normally, But today it’s very very slow. I change themes and it moves faster than ever.
Can you check your theme?
Thanks Baiiyoke
And API server not connection It’s show ” check again Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.
“
Ok, so if you get the message about the blocking connection, we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
hi, do you have frontend for your muffin builder?
Hi,
we are sorry but we do not have front-end builder for Muffin Builder included.
Best regards,
Muffin Group team
Demo does not work at this moment?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
A few hours ago, access to your support forum disappeared and did not work properly. Also missing access to api http://api.muffingroup.com/plugins/version.php Because of this, your theme does not work and is very slow. When will this problem be solved?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
