19077 comments found.
OMG I made many website with be theme (i have each licences), but all site is Too slow!! API server connection is broke. When will it be okay????
Hey,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
P.S. If your back-end is slow due to above, please send us private message thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact so we can give you temporary solution to speed it up.
Best regards,
Muffin Group team
Congratulations! Nice Theme, Good Luck With Sale 
Thanks! 
Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.
I tried it also on another servers, pcs. it doesnt work. i get this problem and cant activate the license…..
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
Best regards,
Muffin Group team
Hi, is there another way to view your different demo’s now you are down?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Having issues with the backend of wordpress loading EXTREMELY slow and it is also saying that the site cannot connect to the api.muffingroup.com server. (I change themes and it moves faster than ever) Something is apparently down… please help
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Hello, I am trying to register my theme in Wordpress and I get this error:
System Status
API server connection check again “Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.”
I have been asked by Wordpress support the following: “Could you please contact the BeTheme author and ask what kind of connection is being blocked?”
Can you help me, please? 
Thank you!
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Hi! I’ve looked over your theme and design last week and I love the design~Now I am persuading my boss to buy your theme, but I can’t open your website http://themes.muffingroup.com/be/splash/ Is there any problem? Will we have such a problem after the purchase?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
P.S. You won’t get such issues of course, unless you don’t have server in OVH at this moment. This is just due to hosting provider.
Best regards,
Muffin Group team
Hello,
I have a problem about use your theme, My Wordpress Backend is loads very slowly.
I use version, 20.7.1
When I change to other theme, My backend is fast loads.
How I can fix?
Thanks Baiiyoke
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello,
Yesterday, My backed is normally, But today it’s very very slow. I change themes and it moves faster than ever.
Can you check your theme?
Thanks Baiiyoke
And API server not connection It’s show ” check again Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.
“
Ok, so if you get the message about the blocking connection, we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
http://travaux.ovh.net/?do=details&id=28256
So once again WE DO REALLY APOLOGIZE and hope @OVH will sort it out soon as they promised.
hi, do you have frontend for your muffin builder?
Hi,
we are sorry but we do not have front-end builder for Muffin Builder included.
Best regards,
Muffin Group team
Demo does not work at this moment?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
A few hours ago, access to your support forum disappeared and did not work properly. Also missing access to api http://api.muffingroup.com/plugins/version.php Because of this, your theme does not work and is very slow. When will this problem be solved?
Hi,
we are very sorry but our services are down due to @OVH datacenter issues. Sorry for inconvenience.
For more details, please check tweets below:
https://twitter.com/olesovhcomhttps://twitter.com/search?f=tweets&vertical=default&q=ovh%20down&src=tyah
Best regards,
Muffin Group team
Hi ,
The home page of www.baselineventure.com is some how not displaying properly. The footer is getting merged with the other sections. But all other pages are showing up properly. Also, the Instagram revolution slider is showing the error “Revolution Slider Error: Failed to load Stream” .What could it possibly be. I’m unable to figure out. Could you please help.
The Instagram feed was showing up all these months. Suddenly from yesterday it started throwing this error and also the home page display.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi.
the cookie law info that is supported in your theme is a plugin in, or how does it works?
thx for info tom
Hi Tom,
this is plugin and you can get it from https://wordpress.org/plugins/cookie-law-info/
Best regards,
Muffin Group team
The power I see behind the theme is that you include so many fairly complete website designs with images in place. However, if one wishes to use Visual Composer which has a huge 3rd party add-on market to create a wide variety of design elements, then the theme is, well, just a basic theme with no plugins, no designs, no templates.. and no included plugins except for layer slider and rev slider which nobody should use. Since wooCommerce is not included natively, I assume we would get the design of the classic WooCommerce pages that may not fit with the design and will need to be customized. I don’t mean to sound critical, it looks as though you have a great theme, however these are items that concern us. Is there a way to experience your MuffinBuilder? The admin panel and builder are as important if not more important than the actual template designs. Thank you
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
If you want to try Muffin Builder, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi I have tried to find solution to hide keywords and categories in product pages ? Now they are displayed so that the customer can see them so how can I hide them? Best regards sari
Hi okey may be I find solution is this okey ? .woocommerce .product div.entry-summary .product_meta { display: none !important; } .style-simple .accordion .question:not(:first-child) { display: none !important; }
I add those to style.css and it removed keywords and categories product pages.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Question: When editing or updating a page, it takes ages to load the muffin editor, does anybody know why this is happening? (getting the spinning beachball of death)
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi i wanted buy 4 more license. is their any deals that you could provide
Hi,
we are sorry but there is nothing like bulk sale discount on Envato markets.
Best regards,
Muffin Group team
How can i create a page where will show my all wocommarce product in catalog.
Hey,
to create catalogue, you need to create SHOP page first (all details about, you can find in woo documentation) and also please do not forget to set Catalogue mode option under BeTheme Options > Blog, Portfolio & Shop > Shop section.
Best regards,
Muffin Group team
Hello, I don’t have clear if the Visual Composer plugin is included in the package or not. Thanks.
Hi,
yes, Visual Composer plugin is included into theme package. But, please notice that all pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
still cant change the header background shared the image with description on support ticket as well
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is and also please provide link to page where you can not change header background.
Best regards,
Muffin Group team
