Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28303 comments found.

I want to make simple portfolio page, can I add a eshop into it eventually?

Hi,

I’m still running Flatsome v 2.9.9. When I update WooCommerce I get a message that some template files are out of date. Is this theme still being supported or do I need to update to 3.x?

Hi there,

We are still supporting version 2.x. The Outdated templates will be fixed in the next update.

Is it possible to make the “Color” attribute and display this color in a window, rather than text?

Hi there,

I’m not sure what you mean. Please elaborate.

Hello Flatsome :) When will your booking demo be ready?

Hi there,

I’m afraid I cannot promise an ETA as to when this will be released.

updated woocommerce to 3.2.5 and in backend in appearance menus section dissapeared when clicked. When i disable woocommerce is working fine.

Dear Sir its a theme issue…flatsome 3.4.2 does not working with woocommerc e 3.2.5 in appearance – menus. So please advise us hot to roll back to previous versions of flatsome

any news?

Hi there,

Please check your plugins. It is working well over here.

Do we have any mobile app add on available for Flatsome to make a mobile app?

Hi there,

Flatsome is responsive and hence you can use it on mobile browsers. If you need it as an app you will need a bit of customization.

Yes we are wondering on how to have IOS and Android APP for Flatsome?

Hi there,

You can use a plugin for this. Please take a pick here

hi,

Images/banners are not loading in the slider section.

URL: http://agrotisbicycles.com/

Hi there,

The images are loading from my end https://pasteboard.co/GXSY4cR.png. Please clear your cache and check if you are still having issues.

Hello, how can we deactivate our licence on the domain we had so we can reactivate it on a new domain?

Hi there,

To remove a purchase code simply remove the code and click update in Flatsome > Theme License.

I would like to use AllImport to import information into the Extra tab on the product edit page but I cannot seem to find the custom fields to import into. Any ideas? Thank you.

Hi support, any idea about the above?

hi, i have the problem with flatsome. when i try create custom single product template in Blocks – i don’t see in UXbuilder elements for building single product. i have installed last and absolutely fresh and clear WP and Flatsome 3.4.2 with child theme, all and only required plugins by Flatsome and nothing more. in 3.4.0 Flatsome version i see and can use this elements, in 3.4.2 – don’t see. Do anybody have the same problem and how to fix it?

Hi there,

Please shoot an email via support and we’ll look into it.

I have “Your theme has bundled outdated copies of WooCommerce template files” this message for mysite.

I’m using child theme, how can i fix this?

thanks

dear, do you have social login feature within the theme?

Hi there,

You will need a plugin for this.

Your live search is a super cool feature, but unfortunately it does not work very well. It searches on the product text as well, meaning if you search for Lasagna for instance it will show all kinds of other products. How do you make the search search for product title name only?

Hi there,

For better control please use a search plugin.

Your live search is a super cool feature, but unfortunately it does not work very well. It searches on the product text as well, meaning if you search for Lasagna for instance it will show all kinds of other products. How do you make the search search for product title name only?

Hi there,

For better control please use a search plugin.

None of my pages seem to display anymore (you just get 404) besides the homepage and products pages. What is there to do ? http://shop.thekryptonitesparks.com

Hi there,

Please flush your rewrite rules by saving your permalinks in Settings > permalinks.

I can not find Member system / and user social login system. Want to know if this theme has these systems? Because i see demo theme.

https://shop1.logintimate.com/

I have already solved the problem. I delete the cookies in my browser(Chrome). And closed – Open again.

Awesome :) Thanks for letting us know.

Can you tell me how I could A/B test product category pages? Say I want to do some modifications to how many products are shown in Category X, or if I want the sidebar on the other side, or different color buttons, and so on. And then that new variant would have its own link so I could test against the original.

Would the UX builder work for something like this? I think it might but it looks like I would have to build the whole thing from scratch, which would be quite time-consuming. I think it would be easier if we could for instance be allowed to pick and choose product categories when we edit the main theme options for the shop, etc.

Hi there,

I’m afraid the UX Builder would be a bit overwhelmed in carrying out what you wish to achieve. You will need to edit the theme files to achieve that exact look.

Been waiting quite some time now, when can I expect a professional and not a ready copy pasted text reply from the support?

Please look into my issue, received another email today with copy pasted text… Can you PLEASE tell the customer support to look into the issue? I’ve investigated too long in the issue and described it really well, just please put 5 minutes to look into it… TTFB is reaching 5-6 seconds when I load products in front or back end. (problem not from the server).

Thanks in advance.

Hi Jamal,,

Someone from the team has sent out a reply.

Thank you, but didn’t receive further reply beside the second copy pasted email.

How do you control which related products is shown?

Hi there,

Related products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

When I click Add to Cart from MOBILE, I get the notification saying that the product has been added to cart but the cart count still says 0 (and when I click the bag it says my cart is empty). BUT, if I click on CHECKOUT, the product is there and then the 1 appears in the cart (and if I click on the bag, it is now there in the dropdown).

This is only happening on mobile and is happening in Safari, Chrome, and Firefox browsers.

Any ideas? I have cleared the website cache with no luck.

Also.. more detail… it says 0 in the cart, even after a page refresh…. BUT, if I go to a different page, then the 1 is added to the cart. This is only occurring on one product that happens to have 4 sets of attributes to choose.

Hi there,

Please shoot a link to your site via support and we’ll look into it.

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