Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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The Category shown in the PRODUCT GRID is not using the primary category of a product. It uses the first in alphabet. is there already a fix for that?

Hello, i can’t drag the category to the top. It is a fixed list.

Hi there,

Please see how to drag the categories here https://makeagif.com/i/NqG8Hz

Thanks very much for the gif. This doesn’t work for subcategories. I would like the subcategory to be shown on the product grid. Is that possible?

Pre purchase question we use a built in page builder on our current woocommerce site but when we came to export to our testing server we found that theses pages were unable to be exported using wp-all export. Does your pagebuilder store the page content in the standard location thus enabling exporting and reimporting between live and staging sites? Thank you in advance

Hi there,

Yes :) The UX Builder saves the content conventionally and hence you should have no problems exporting content.

Is there a way to set default header background image for all dynamically generated archives, such as search results?

Hi there,

I’m afraid we do not have a setting for this. You will need a bit of customization to achieve this.

Can we search for product category names as well from within the header search form? I’m not asking for category dropdown, rather inclusion of category names for search keywords, to display the products from those categories as well.

Hi there,

Please place a feature request for this here https://uxthemes.canny.io/flatsome

Hello sir :) please check this link https://drive.google.com/open?id=19pRDh9Hbc_bJKAIxOSkmp8whem2Lnwko and let me know how i can have this type of filterable products in flatsome ?

Hi there,

I’m afraid this is not possible by default. You will need a bit of customization to achieve this.

customization of which type ? can you please guide me a little bit about it

Hi guys, when running our site through pingdoom tools we have 4 errors only and they all relate to the fl-icons.css – it seems like the path is broken? any ideas?

Hi there,

Please shoot a link to your site in an email via support and we’ll look into it.

they simply told me I need to purchase again.

Hi. My UX builder will not load. I have tried to access the UX builder from every access point (from the front page, through the theme editor, and in the block editor, etc) and every time I am unable to load the UX builder. The screen goes dark and then the loading spinner just spins and spins.

I am running Wordpress version 4.9.1 with a 256 MB memory limit. I am running Woo Commerce 3.2.5, PHP 7.1.12 and Flatsome Theme 3.4.2.

The site is www.SeedsofChangeMala.com

I have read all of the journal entries about the UX builder not loading and all of your trouble shooting pages and nothing is working. I have uninstalled each plug in and the UX builder will not load.

This has become a huge time suck and a major problem as I cannot update the front page of the site during the Holiday Rush.

Please advise how I may change the problem.

Hi there,

We are having issues with PHP 7.1, please try downgrading to PHP 7 and check it out.

Hello,

I saw that you can specify which post category you can choose for your blogposts, which is great! I wondering if you can also exclude categories?

Thanks for the help!

Hi there,

You will need a bit of customization to exclude a category from the blog page.

Thanks for your reply!

How exactly do I customize the blogpage?

Im trying to change the active menu tab link color to a different color but its not working, tried adding a:active { color: green; } li.selected a { color: #FF0000; }

not working

Hi there,

Try this CSS

.nav>li.active>a{ color: red !important; }

Hello, I want to disable main menu and footer menu for checkout page on mobile devices, because i am using webview checkout in react-native mobile app. Could you help me.

Hi there,

You will need a bit of customization to fix this.

Hi. I just installed the “WPB WooCommerce Custom Tab Manager PRO”-plugin. When active I get this error:

“Warning: call_user_func() expects parameter 1 to be a valid callback, no array or string given in /var/www/domain.dk/public_html/wp-content/themes/flatsome/woocommerce/single-product/tabs/tabs.php on line 62”

Do you know if it’s it a bug in the theme or in the plugin?

Hi there,

This issue seems to be stemming from the plugin as we have not had any compatibility tests with the plugin.

I want to make simple portfolio page, can I add a eshop into it eventually?

Hi,

I’m still running Flatsome v 2.9.9. When I update WooCommerce I get a message that some template files are out of date. Is this theme still being supported or do I need to update to 3.x?

Hi there,

We are still supporting version 2.x. The Outdated templates will be fixed in the next update.

Is it possible to make the “Color” attribute and display this color in a window, rather than text?

Hi there,

I’m not sure what you mean. Please elaborate.

Hello Flatsome :) When will your booking demo be ready?

Hi there,

I’m afraid I cannot promise an ETA as to when this will be released.

updated woocommerce to 3.2.5 and in backend in appearance menus section dissapeared when clicked. When i disable woocommerce is working fine.

Dear Sir its a theme issue…flatsome 3.4.2 does not working with woocommerc e 3.2.5 in appearance – menus. So please advise us hot to roll back to previous versions of flatsome

any news?

Hi there,

Please check your plugins. It is working well over here.

Do we have any mobile app add on available for Flatsome to make a mobile app?

Hi there,

Flatsome is responsive and hence you can use it on mobile browsers. If you need it as an app you will need a bit of customization.

Yes we are wondering on how to have IOS and Android APP for Flatsome?

Hi there,

You can use a plugin for this. Please take a pick here

hi,

Images/banners are not loading in the slider section.

URL: http://agrotisbicycles.com/

Hi there,

The images are loading from my end https://pasteboard.co/GXSY4cR.png. Please clear your cache and check if you are still having issues.

Hello, how can we deactivate our licence on the domain we had so we can reactivate it on a new domain?

Hi there,

To remove a purchase code simply remove the code and click update in Flatsome > Theme License.

I would like to use AllImport to import information into the Extra tab on the product edit page but I cannot seem to find the custom fields to import into. Any ideas? Thank you.

Hi support, any idea about the above?

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