Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8686 comments found.

It is possible to add a phone icon or phone number to the nav bar on mobile?

Hi mel00! Do you refer to the navbar where you have the logo and the burger menu? If you need them this no sorry it’s not possible, you need a but of customisations, sorry.

Hey, Love the theme! On my shop page my top line of products goes into the nav bar…. How can I add a margin above the product?

Thanks,

Hi lab6studio and thank you for appreciate Uncode! :)
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

I’ve updated the theme and wordpress, but I’m not getting the correct dashboard interface. It looks like there are no styles and the code is all over the place. not sure what I did wrong.

Hello, ok, but this is the page list, and it seems ok. I meant, if possible, a screenshot of the issue. If I have understood correctly, your problem is with Page Options, or am I wrong?

oh, yeah. that’s my fault. I figured everything out and set the slide scrolls but it doesn’t seem to be functioning correctly. I will just play around with it and hopefully figure it out. it’s a great new feature. thx.

Ok, mystery solved in this case :-)
Let us know if you have further issues, have a nice day.

This is a pre-sale question. I am impressed with your theme, but I work with the Elementor Builder. Do you have in mind to realize a version of your theme for this builder? I’d be the first to buy it. Thank you very much

Hi josecristobal and thank you for interest! :)
I’m sorry but we can not release such important information about future developments on a public wall. I hope you can understand.

Thank you for understanding!

Help: problem with the WPBakery page builder plugin … it is continuously deactivated.

thx

Hi! What you mean exactly? Do you refer to the Role Managers? Try to install the latest Uncode 1.7.3 and let us know! ;)

ok as soon as possible I try .. I had not noticed the last update (I thought the last one was that of last week). I keep you updated thx

Hi patmoss81! Let us know how it goes!

On Google webmaster tools structured data it comes up with the error: Missing:author, Missing: entry-title,Missing: updated. Is there a fix for this in the theme?

Hi Talentworks2016! Can you please give more infos to have a better overview and contextualise the issue? Without the possibility to check more details I can only suggest an article like this (there are also other on Google): https://kb.yoast.com/kb/fixing-hcard-author-error/
Let us know!

This is a link to one of the posts: https://www.talent-works.com/2018/01/30/linkedin-careers-page-cost-effective/ I dont know in the theme where I would find the_author(); as suggested in that tutorial as I cant find it in the single.php file.

Hello, just to make sure: are you talking about this test https://undsgn.d.pr/QgVKs7 ? Did you get the message from a particular page?

Let us know please, best.

hello, thank you for the great theme. I have a problem for 2 days. on my page www.studio78berlin.de the social media icons and the arrows in the menu and to scroll up are no longer displayed. where is the problem that the icons are not displayed. I am desperate. Can you help me please? Thank you

Hi trustinbln and thank you for appreciate Uncode! :)
It seems your host has changed some permissions, please check this screenshot: https://undsgn.d.pr/11tMoz
You just need to ask them about the changes and ask to fix the ‘Access-Control-Allow-Origin’ for your fonts format, they know what to do and it’s really easy! Otherwise you can check on Google, as you see this is a normal issue with fonts.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Thanx! And one more question: I use WooCommerce + Uncode + TM Global Extra Product Options. And my good dont show price on UNCODE. But if i try Storefront for example al price shown. Whats wrong ?

UNCODE https://drive.google.com/open?id=1auCxv5FgBtLV60zfPulqFYLK5Qzkdc5v Storefront with same settings https://drive.google.com/open?id=1Q1aUZaUjtOxNHIira0-YysNL8t865rab

Hi stormathome! Without have a check to your site I cannot tell what is the issue here, sorry. This is not an official plugin and there are too many extensions you can buy your own. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Love the theme and have been using it for a while. However, just today Slides Scroll has disappeared as an option. All my pages are now scrolling like normal (even demo pages like creative director). I’m on the latest version. Any ideas what might have caused this?

Hi jnatyshen! Do you mean that you don’t have the option inside the admin or it doesn’t work in the frontend? In case have you installed extra plugins today? if you have JavaScript errors it’s possible a complex behaviour like the Slides Scroll is broken.

It wasn’t showing up in the admin panel. But deactivating/reactivating another plugin seemed to resolve the issue. Weird! Thanks for the response.

Hi jnatyshen and thank you for confirm! :)

Hi, I just updated to version 1.7.2, but I can not find the new Gallery Manager the sidebar of the dashboard. Where can I enable this option?

Hi webspatz! Have you also updated the Uncode Core required plugin?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

That was the case, thank you!

Hi webspatz and thank you for confirm! ;)

it possible to make the topbar visible in mobile?

Hi felipetto! No sorry this is not an option, you can try to use this code but then you need to style the menu that has not styles:

@media (max-width: 959px) and (min-width: 570px){
body:not(.menu-mobile-centered) .tablet-hidden {
    display: block !important;
}
}

Thank you. I was able to use this plugin https://codecanyon.net/item/touchy-a-wordpress-mobile-menu-plugin/6961708

Another question: How can I change the icon of the mobile menu (three lines) for another image?

Hi felipetto and thank you for confirm about the topbar, unfortunately the burger menu is not an image, this is a complex element with animations drawn by code in the canvas and it’s really not easy suggest a modification here.

Hello! Using Uncode I am using Woocommerce Analytics Pro plugin to track de conversion funnels in Google Analytics. However, I had the problem that the product Session Views doesn’t works.

Talking with Analytics plugin tells me as follows: “Upon further inspection, it looks like the theme you are using is overriding a few WooCommerce templates, and has eliminated the ‘woocommerce_after_single_product_summary’ action, which GA Pro relies on to report product page views.”

Do you know what this happens? Thanks.

Hi e_ribo! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hi, I am also getting this same error. This is the copy and paste from another comment: “I’m trying to add media to new gallery manager but it says: ”Visual Composer is not active for this post type. Please activate it inside ”Visual Composer > Role Manager” I checked role manager and page types are set to custom and all checked: post/page/portfolio/uncodeblock.”

Hi! Unfortunately we have still not received any official tickets (we are not able to replicate). Can you please open a ticket so we can check . soon? Notify here if you have opened: https://support.undsgn.com/hc

Just sent a ticket, thank you!

Hello!! Just purchased Uncode for the first time. Just tried uploading it to my wordpress but it said the installation failed. This is the message I got:

Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.

Would be very grateful for any help

Hi Pilow0! This is not the theme, the theme is inside and it’s named “uncode.zip”: https://support.undsgn.com/hc/en-us/articles/213453349
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Okeydokes!! Thank you very much

Hi, Thank you very much for your theme. I was wondering if it is possible to use multiple sequential filters such as 1) category then 2) sub categories.

For example: 1) Man clothes then 2) T shirts so we can get only Man T shirts?

Thanks Andreas

Hi matsouki! No sorry this is not actually possible (in fact you don’t see this option in our demos). If this is problematic for your project we can offer a refund but there is not a quick code I can suggest, sorry.

Hi There,

Any luck with the issue regarding images showing properly in Lightbox on mobile?

Also, is there a way that you can export your Theme Options and then import on a different site? When the new update came out, I created a subdomain to try the new features and now I want to import all the changes I have made into my real site. Can’t find how to do it…

Dan

Brilliant, thanks very much!

Also, I have suggestions for future updates – where can I send them?

Hello, I have an issue with the update.

Parse error: syntax error, unexpected ’/’ in /htdocs/public/www/wp-content/plugins/uncode-core/vc_extend/add_components.php on line 169

I have checked the PHP version, it’s 5.6.24 The current host doesn’t allow newer version. Any ideas ? Thanks.

PS: Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

It’s back with asp_tags to OFF. Thanks !

Hi Cyril_Alpcat and thank you for confirm! ;)

Hi, is there anything within Uncode that would stop the Woocommerce hard crops working? I’m running an old version (1.4.2) if that makes a difference.

Ok but you can create this with different methods in Uncode, is the default or created with a Content Block?

Default.

I do not remember any similar problems, sorry. Do you have this problem just now or is it for a new site you are building? Anyway as noted in first message this can be related to an old version of Uncode with more recent version of Woo that you have. In case can you please open a pvt ticket so we can check?

Announcement to all users who have installed WooCommerce 3.3.0. The version published in the past hours (30/12/2018) presented problems and was removed from the official WordPress repository. At the time of writing the version that can be downloaded is again 3.2.6 (https://undsgn.d.pr/Yb1uzV). If you have upgraded to WooCommerce 3.3.0 please download version 3.2.6, delete 3.3.0 and install the stable 3.2.6: https://wordpress.org/plugins/woocommerce/
We look forward to further news from WooCommerce.

UPDATE: On 2nd February the WooCommerce 3.3.0 is still not live again (at the moment after being removed it has not been published anymore in the WordPress plugins repository).
If you need to downgrade to the actual and stable WooCommerce 3.2.6 it’s strongly suggested you re-install the WooCommerce 3.2.6 via FTP. You can also refer to the official WooCommerce support page: https://wordpress.org/support/plugin/woocommerce

Hi, how can I add the same text on top of the Logo and Navbar. Here https://undsgn.com/uncode/homepages/shop-classic/ The part where it says “Welcome. Here is a free text!” and My Account Privacy Policy Language on the side.

Thank you.

Hi wilhelmjourdan! You need first to create a secondary menu and set as secondary menu in the WordPress > Menu, then you just need to set this option: https://undsgn.d.pr/MGMUeZ

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