26687 comments found.
Hi there, I filed a tickets 2 days ago but I’m still awaiting response..
Hello,
We found your support request #1587890 and forwarded to our support team which is referring to it right now.
Qode
yes please!
Please check ticket status.
Qode
Hi! I’d like to know how to change the text “view” in the button of each project on the portfolio list. I’d want to set the word in my own language. Thank you 
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Theme required Revolution slider Version 5.4.7.4 and can’t activate included version. 5.4.7.3.
Hello,
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.
In the following text we’ll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-PluginsQode
Hi, wordfence warns me that there are malicious files, but when entering everything seems fine. Could it be a false positive?
Hello,
This is 100% false positive, as all our themes go through strict Envato security checks before launching in the market.
Qode
Hi
Can you show me how to make the number on the same line, not one on the top and another one is on the bottom? please check this image for detail: https://prnt.sc/jmxmm1
I just hope to show all numbers on the same height
Thank
Hello,
We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and submit a ticket to our support forum https://profile.ticksy.com so our agent can help you out more with this issue.
Thank you in advance!
Qode
Just updated to latest version and everything broke!! Accordions don’t work, buttons have lost their settings, and my 3rd party plugins stopped working. All because of this update!!!
Qode Slider on front page doesn’t show! Gravity Forms not showing! Parallax no working! I am sure there is more. Even going back a version has messed all the elements up!!
OK, I had to SAVE OPTIONS for some reason and it all popped back working. What was that?
Hello,
Sure you have to Save options every time you do something in the framework
Qode
Even doing an update to the theme, only?
Hello,
If that solves your problems, then yes
Qode
Hi, I just purchased the theme as it was perfect for what we needed. My website is irelevant.net but all i get is 404 page not found. I want it to work like the classic Bridge theme but have no idea how I can start. Can you help?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi there,
I import the New demo#92 “Music Magazine”, but I cannot import the language selector. Please kindly inform me the code or send me the xml file. Thank you!
Hello,
Can you please send us the page in our demo where you’ve seen this feature? Thank you.
Qode
Hello,
This is not imported automatically, as it’s the feature of premium translation plugin called WPML that doesn’t come bundled inside theme package. Once you install WPML plugin, you will be able to insert language switcher to your top bar widget area.
Qode
Hi,
Is there a shortcode for vertical full width slider
see example here.
http://bridgelanding.qodeinteractive.com/elements/vertical-full-screen-slider/Thank you
Hello,
No there isn’t, you should get this slider if you import our demo content accordingly.
Qode
How do I update automatically? I have tried downloading and installing Envato toolkit but that no longer works. Please advise.
Hello,
You may find helpful information regarding theme update on this link http://bridge.qodeinteractive.com/original-documentation/#getting_started_updating_bridge
Qode
Can someone update the rev slider to 5.4.7.4 so that I can continue to use the theme
Hello,
Is there something wrong with your slider so you want to update it?
Qode
Hello -
I just updated from v10.x to 16.1, and I noticed that all of the Qode post options have disappeared (e.g., Qode General, Qode Title, Qode Header, etc.).
Is there something I need to do to activate these settings?
Thank you, -joe
Hello Joe,
Please disable all 3rd party plugins you may have installed and install and activate all bundled plugins that come with the theme.
Qode
Hello guys, are u fine?
How can I found the slider of http://bridge219.qodeinteractive.com/ because aint came together.
Thank youu
Hello,
Revolution Slider files do not import automatically, and you will need to import these slides manually.
First thing you need to make sure you’ve downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select “All files & documentation”.
https://www.screencast.com/t/kayWbqxBakThen you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you’ve downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider
https://www.screencast.com/t/1o7CLhxZMQode
Hello, I have seen you added a QODE Woocommerce checkout plugin. I installed it but don’t understand what it is! Can you explain me, and show me where are the settings? Thank you in advance
Hello,
This is a Plugin that adds custom post type to woocommerce checkout. If you’re having a regular shop in your website, you don’t actually need it. It’s for advanced adjustments over your checkout page.
Qode
OK. How can I use it ? are there any settings?
Hi,
There’re no specific adjustments, this plugin actually works in combination with LMS plugin, that serves for purchasing courses.
Qode
ok got it! Thank you
You’re welcome!
is it possible to import more than 1 demo? because 1 like more pages from different demos that I want to use for my website
and do all demos have all the elements pages? or only the main homepage?
Hello,
You may import as many demos as you like, however, if you import different demo content one after another, the first one will be overriden by a second one.
Best, Qode
Hi
On the larger iPad, with the navigation menu, there is no indication of sub menus due to ipads not having a hover type state, but also no visual indication to know there is also a submenu (ie. a icon like > )
when you click the menu, the sub menu flashes briefly but takes you to the page of that menu item originally clicked, and not seeing any sub menus etc
iPads are getting bigger each time to go against desktops so setting responsive codes for bigger devices will only affect desktop to eventually.
Some smaller ipads have the responsive menu which works, but larger ipads get the desktop nav but no hover state, is there a fix?
Seems people brought these issues up 4 years ago when doing a search prior to typing.
could you not implement a > next to menu items that have submenus to indicate more menus are there and when clicked it displays the menu, unless a second click is actioned on original menu item
Hello,
Can you please send us your website URL, as well as the screen size on which is this happening, so we can see exactly what is going on?
Qode
ipad pro, because ipads dont support hover, each click is an action
Hello,
You should go to Appearance > Menus and check “don’t link” box next to your parent menu item https://www.screencast.com/t/64CdNMrVi4p In that way, you won’t be able to click on the parent menu item that takes you to some other page, but you’ll open a child dropdown list instead.
Best, Qode
Hi Qode Team,
My client and I have been looking at your theme to potentially use on their website, specifically the Gadener demo (http://bridge156.qodeinteractive.com/).
We both noticed that there is an issue with the “why choose us” section on mobile (completely crunches up, not readable). There is also a problem with the hover style on the call to action above the footer (with the ivy, think it might be your z-indexes).
Has this theme/demo been tested on mobile and can these issues be fixed? I realise I may be able to fix these myself, it would be good to have something complete from the get go.
Theme looks great otherwise. Many thanks.
Hello,
This could be easily fixed using some custom CSS, which our support agent can provide in no time
Best, Qode
Thanks for your reply. I appreciate that that is possible, however it doesn’t look good if your demos don’t function properly, does it?
Hi,
Yes, we agree, however this is not a functionality issue, but a styling one, which can be easily fixed. We will forward this to our dev team to try to improve in the next couple of days. Thank you for the heads-up!
Qode
Even though I have the featured images changed, the Bridge logo shows up as our website thumbnail on muvmag.com. This just started happening and I’m not sure as to why. Any help would be greatly appreciated.
Hi,
From my side it’s displaying your website logo https://www.screencast.com/t/Uf1rs5IL Can you please flush memory cache and try again?
Qode
The favicon is fine. It’s when you share the url on any social network that it shows the Bridge logo as the featured image, when it isn’t set as one. Sorry, I should have been more specific. Will flush the memory cache regardless.
Hi,
Thank you for this explanation. Now we understand you. Please note, sharing on social networks include Open Graph protocol which is defining all aspects of shared content – title, description, image etc. If those params aren’t defined in page header, sharing library will try to fetch some random data from page, which is what you are experiencing.
So, to gain more control over shared content you should use some plugin that is handling Open Graph protocol.
Qode
Hi! How are you?
I’ve this blog and in the hemepage i have a filter category. In every category it should be post, but not appear…i don’t understand because they are categorized, i mean, i select the category for each post.
Url: https://www.miamiadschool.es/blog/
What’s happening?
Many thanks!
Hello,
I see posts in all categories from my side;
Todos https://www.screencast.com/t/CI8tqOtYF Creatividad https://www.screencast.com/t/eNnOVRN6Dvur Entrevistas https://www.screencast.com/t/gCkfS9xq
and so on..
Can you please try from a different browser or machine?
Thank you.
Qode
May thanks! In this categories yes, but not in others like “escuela”. And also, in ENtrevistas for example it should appear more than 2. I think that it’s filtering just for the post than appear before “load more”, isn’t it? How can i do to filter for all post that i have in the blog?
Many thanks again!
Hi,
Please try to change “load more” pagination with some other, as it seems like it’s not working properly with categories filter. Thank you.
Qode
Great! With infinity scroll works properly…thanks!
You’re welcome!
Qode
Hello! I would like to import Bridge 230 “Nails” (http://bridge230.qodeinteractive.com/) but I cannot find it in the Demo Import List (only till 219). thank you
Hello,
Have you downloaded the latest version of Bridge theme?
Qode
was the same version number yes, but downloaded again and now it appears. thx
Hi,
Glad to hear that!
Qode
