1463 comments found.
why there no clear documentation for magento 1.9.x docs link you send us is (http://documentation.flytheme.net/sm-market/) very old Many of the info its old and no longer work for example slider module ….
for mega menu in magento 1.9 i dont know how i can do it !! and how to manage home block in magento 1.9 !!
This is unprofessional
Dear sir,
Sorry for any inconvenience. We will check again and update documentation if needed.
Thanks!
It is not only for me, like what i found in comments there are a lot of buyers looking for Docs 1.9.x Please as soon as possible
I’m waiting
Thank you
Dear sir,
We will notice you when having any news.
Thanks!
Ok, I will rate the work Until when you have any news. and more wasting time wait wait … it’s more than 1 month
Dear sir,
We really do not appreciate this action. Please note that you always have support team who are willing to help you anytime you need us. Meanwhile, your action of low rating affect negatively our business.
p/s: Your comment of documenation 1.9 is helpful to us and we are really grateful for that. We will update as soon as possible.
Thanks!
Hi,
why my blocks on the home page do not appear as in the demo?
image: https://1drv.ms/u/s!At5dLm7CYEFzokUMGm113XgFPKvaHi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hi, I have made a mistake and deleted Vertical and Orizontal Menu ID 1 and 2. I change it back in the database at “sm_menu_groups” Table. But now I can’t select “Parent Items ” in the “Add Item menu” in backoffice.
Thanks
I have solved, setting the autoindex
Hi,
If you still need help, please let us know!
Thanks!
Hi team, its been a week already without any resolution or any support from you guys, I logged a ticker: MTT-THEMEFOREST-398774G6RD and the last answer I got on thursday was “dear sir” for my issue, the rep Nguyễn Đức Chung asked for my admin pass and user and has not resolved anything regarding the database issue and also I have many more issues now!! I need inmediate assistance and resolution of this issue ASAP!
Dear sir,
Could you please check again? Is this your ticket: http://prntscr.com/k4m50w ? We have already replied you but no response from you.
Thanks!
Hi there,
I answered the rep Nguyễn Đứ via email, unfortunately he didn’t reply at all he just answered “Dear Sir” check : https://prnt.sc/k4rqcp , now regarding the ticket, your webpage it’s really the most tricky page I ever encounter on my life, I’ve never had an issue accessing to an account as with magentech.com, firstly to check the ticket you need to have access to an account, I somehow made to create an account but seriously guys , how do you have a “Join now” button which is only to pay users? Anyway the account was created and somehow your webpage has blocked me out, since I succesfully activated it before and I was able to log in a few days ago, check this : https://prnt.sc/k4rntk also I tried to reset the pass, just to make sure, and guys your token system isn’t working, check the screenshots again: https://prnt.sc/k4ro4o & https://prnt.sc/k4ro4o I don’t actually care logging in, let one of your reps to contact me via email since it’s really not possible to login on the page, please assist on this.
Hi,
Firstly, we would like to remind you that contacting us via private mail is not recommended. Because we only provide support via this official system: https://www.magentech.com/support/tickets . Or in some way, you can contact via this private mail of customer support: phuongptt@ytcvn.com .
About account on our support system: You can create FREE account here http://prntscr.com/k4zuq2 . If you have already done it, please give us your mail which you used to register in our site, we will check for you!
Thanks!
Hi, is this compatible with Vnecoms Marketplace and also is it working with latest Magento 2.2.5 version?
Dear sir,
Thank you so much for being interested in our theme. Our theme is perfectly compatible with Vnecoms Marketplace and the latest version of this theme is magento 2.2.5 
Best Regards!
Hello Sir i am using your product (SM Mega Menu Vesion: 3.2.0) on my Magento 2.1.13 store, so there is a issuse i am facing when i add sub category this error showing on my frontend 1 exception(s): Exception #0 (Exception): Warning: array_keys() expects parameter 1 to be array, object given in /home/allosouqnet/public_html/v2/app/code/Sm/MegaMenu/Block/MegaMenu/View.php on line 1623
Exception #0 (Exception): Warning: array_keys() expects parameter 1 to be array, object given in /home/allosouqnet/public_html/v2/app/code/Sm/MegaMenu/Block/MegaMenu/View.php on line 1623 #0 [internal function]: Magento\Framework\App\ErrorHandler->handler(2, ‘array_keys() ex…’, ’/home/allosouqn…’, 1623, Array) #1 /home/allosouqnet/public_html/v2/app/code/Sm/MegaMenu/Block/MegaMenu/View.php(1623):
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hello Sir, We have facing some issues on updating on product quantity, we’ve already generate a ticket on your portal but still no response
Dear sir,
Could you please give us your ticket number to check?
Thanks!
what about android mobile application for this theme? you was working on it
Dear sir,
Our theme only support Mobile-Specific Layout. We do not provide Mobile Application.
Thanks!
This is my first job with Magento. I have chosen to use your theme.
The store I have to update has version 1.9.2.2, has a very rich object database, and already has another theme installed
Will it be possible to install the new theme without using the sample data?
Dear sir,
Thank you so much for being interested in our theme. We still do not understand clearly what you mean. However, we would like to give you some information about our theme: There are 2 types of installation:
- Quickstart Installation: when you have your first installation and want to get a whole new fresh site as our demo.
- Manual Installation: when your store is full with content that you don’t want to overwrite.
We think that you will have your own choice of installation and hope that these information above will be helpful to you.
Best Regards!
I can’t see sku details on front side, is there any option to show sku no. near price list.?
Dear sir,
Sorry that we still can not see what you mean. Have you bought this theme yet? If yes, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets , our support team will help you!
Thanks!
Hi! What is your latest version? can you provide magento version 2.2.3?
Dear sir,
For this theme, the latest version is Magento 2.2.5. If you want to use Magento 2.2.3 version, please create the ticket via this link: http://www.magentech.com./support/tickets including your purchase code. We will send you package.
Thanks!
Really Poor Support. I unable to install demo content and support haven’t replied its been 3 days now
Dear sir,
Could you please give us your ticket number to check again?
Thanks!
Hello,
How can i check the vendor market place option ?
Dear sir,
Thank you so much for being interested in our theme. It is pity that you can not check vendor market feature in our theme because it is not available there. If you want, you need to buy module from 3rd party and install in our theme. Here is one example from our customer who use Market Magento Theme and Marketplace Multivendor from Webkul: https://kratomnesia.com
Best Regards!
Thanks,
May I know how much does it cost?
Hi,
Could you please contact us via this private mail to get price quotation: phuongptt@ytcvn.com ?
Thanks!
Hello Team,
We have made all required settings according to documentation for menu section horizontal as well vertical but its not displaying on frontend. Please check it as we have raised ticket but didnt get any reply from your end.
Regards, Sayali
Dear sir,
It is pity that you got something unexpected. Could you please give us your ticket number to check again?
Thanks!
Hello team,
How can i set the theme in magento 1.9 and import as it is in demo..?
Regards, Sayali
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
I have send all the details in ticket but i am not getting exact answer from your end so please request you to reply on the ticket.
I have set theme in magento 1.9 but now the products are not displaying in frontend in backend i can see those products please reply to it ..
Hi,
Please follow your ticket. If you does not get any proper response within 24 hours business day, please let us know here by giving us your ticket number!
Thanks!
Hello Team,
I have set this theme in local but not able to click all the tabs of it and it’s broken so can you suggest few things that need to be done.
Regards Sayali
Dear sir,
We are not sure whether you bought this theme or not. If you really made purchase of this theme, please create the ticket via this submission link to get support from our team: https://www.magentech.com/support/tickets
Thank you!
You have an js error in all product and contact page in style-3 layout. for example http://magento2.flytheme.net/themes/sm_market2/contact . When do you plan to fix this error, thanks
Dear sir,
If you really buy our theme, please create the ticket via this submission link to get help from us: https://www.magentech.com/support/tickets . Don’t forget to give us purchase code to verify!
Thanks!
I fond and turned on the sticky header option, but it does not bring the cart with it when you scroll. Is there an option to add the cart to the sticky header? This is a basic and critical function.
Dear sir,
Please create the ticket via this submission to get advice from our developer team: https://www.magentech.com/support/tickets
Thanks!
The magento 1.9 version is broken and nothing is installing.. the demo database is empty and nothing is working. DO NOT BUY THIS THEME unless you are ready for a terrible expeirence and poor support.
The Quickstart 1.9 is empty and not setting up the demo contents at all…please look into this and provide the correct contents
tHE TABLES IN THE DATABASE HAVE #___tabename - why is that? cpu;d that be the reason why the demo data not working?
Dear sir,
Have you requested support from us: https://www.magentech.com/support/tickets ? If yes, please give us your ticket number to check again!
Thanks!
the visual swatch is not display in product detail (for example: color)
when we ran indexer:reindex with using flat product, the error appear: Exception #0 (Zend_Db_Statement_Exception): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘e.size’ in ‘field list’,
Dear sir,
For any technical issues, please create the ticket via this submission link to get support from us: https://www.magentech.com/support/tickets
Thanks!
Hello, I planning to use your Magento theme in my online store and i need to ask about some points
1- Are this theme compatible with Magento CE 2.2.4? if so
2- Is it possible to choose the head and footer design of “available designs” without changing the rest of the theme? Or that the theme comes complete design in the final form shown in demo.
3- If I want to make a special customization to the design, Is it possible to customize the theme design ? (e.g. homepage & product page & category page )
4- Can I delete any static blocks in homepage and product page.
5- Can i rename the tabs in product page
6- You can change the footer copyright to “Designed/powered by our company”.
Dear sir,
Thank you so much for being interested in our theme. Here are our responses for your questions:
1. Our Market Magento Theme is perfectly compatible with Magento CE 2.2.4
2. You can choose the header and footer of design without chaging the rest of theme. Sometime it may occur come small issues. However, don’t forget that you have support right
3. Sure! You can request customwork and of course, you may charge some reasonable fee for our staff.
4. You can delete anything you want in this theme.
5. You can rename tabs in product page 
6. Sure! You can change that thing
Hope that this theme will meet your need.
Best Regards!
