Hi,

Sorry to say that but there is no option in the theme for enable ajax loading while clicking add to cart on the single product page but I have already forwarded this to our development department and soon you will find an option of it in the next coming updates of the theme so until that please be patience.

Thanks.

Thanks for your support, but of course there is a plugin can do this, would you recommend one of them

Hi,

Sorry to say that but we are not required to suggest third party plugin because we do not provide support for the third party plugin so you have to try it at your own risk.

Thanks for your understanding.

Hi,

We are always recommended to update the theme manually because may of the times auto update removes/overrides the changes and Customization of the Customers sites.

There is no need to update the child theme and you have to update the theme manually by following the steps given below hope you will not find an issue.

First of all please take the complete backup of your site/theme current version and after that please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/

Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps:

1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanelwp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.

Your theme will be updated easily.

Thanks.

Hi,

It is clearly written onto your providing screenshot that “Sorry, this product is unavailable, please choose a different combination” right, it means that the variation you are looking for in out of stock and unavailable and you have to select any other variation or you can set that product variation to In Stock by editing the particular product.

And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please edit the homepage you will find Porto One Page Category WP Bakery Element set there, And the left sticky menu coming from it. Means it will generate the Menu items accordingly to the categories.

Like If you want to change the name or Icon from the left sticky menu you have to go to Product >> Categories and edit the particular Category you will find the Icon and name of the Category so you have to change the name of the category and icon from there and save changes then the menu icon and name will also change please see this screenshot: http://prntscr.com/kl2s5g

Thanks.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce >> Registration Form and set it as full Info as showing in this screenshot: https://prnt.sc/kl2nb6  and finally check your site after removing the browser cache.

Thanks.

already updated the admin but there is only name and email , still no password option. also i enable newsletter chek box at register but not showing there

Hi,

Then please contact us through our support system with your site WP Admin Login details so we will check and solve it or for you.

Thanks.

Hi,

Please go to Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Porto WordPress is the best fit for all of your needs except the link of the shop on any other or sub-domain, You can create info about the business, sections with images, videos, a contact form, etc using Porto WordPress and also have a link/menu item to the shop/store page on the same site but not possible to link the shop/store page on the sub-domain.

You can check our all Live Pre-Built-in Demos here:

Hi,

Thanks for the appreciation

The best is still to come

Hi,

Sorry for the inconvenience, but I talked with our development department now on this and they replied that they will surely fix it in the next coming update of the theme so until that please be patience and we are sorry for now as the development department is bit busy for making the new Demo’s.

But again they replied that they will surely introduced it in next coming update of the theme.

Thanks for your understanding.

Never mind, issue is resolved, thanks

Hi,

Sorry to say that but the error you are facing is the third party plugin conflicition issue as clearly showing in your providing Link, Like fusion-scripts name folder is not in our theme so it’s better to ask from plugin author as the plugin author will provide you the best solution for that or ask him to make the plugin compatible with the theme.

Thanks for your understanding.

Hi,

The discount offer for the theme is only for this week, so hurry and grab it

Thanks.

Hi,

First of all thanks for the appreciation and I’ll test it at my end with having 200+ products and if I’ll find the issue I’ll forward it to the development department for fixing it.

Thanks for your kind words

Hi,

Can you please make sure that you have catalog mode OFF from Appearance >> Theme Options >> WooCommerce, and if ON then please make sure that you have Enabled the Add to Cart Button while using the catalog mode from Appearance >> Theme Options >> WooCommerce >> Catalog as showing in this screenshot: http://prntscr.com/kknert hope you will not find an issue if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

hello ,

thanks for support …

but your solution is not working in my site …

so , plz help us

Hi,

Please contact us through our support system by clicking the below given support button with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

You can see/check the Live Sticky Info layout of the single product page here: http://www.portotheme.com/wordpress/porto/shop2/product/porto-sticky-info/
And sorry to say that it does not work like you want that when selecting the variation from sidebar then the layout jumps up to the top or to the particular product. You have to make it possible with the help of Customization.

Thanks.

Hi,

Please contact us through our support system with your product purchase code so we will reset it for you then you will be able to use it on new domain/site.

Thanks.

Hi, I can not complete creating account in your support system. While I registered there was message that email with confirmation link was sended. But I didn’t see any emails in mailbox. How I can complete this registration?

Hi,

Please provide us your product purchase code via our email: newsmartwave@gmail.com so we will reset it for you.

Thanks.

Hi,

Yes you can easily turn Off Wishlist by just deactivating the Plugin Yith Woocommerce Wishlist but it will remove the wishlist from your complete site and if you want to remove it only from the product page then you have to remove it with the help of Custom CSS.

Thanks.

Thank you, the best theme

Most Welcome

The best is still to come

Hi,

First of all thanks for showing your interest in Porto WordPress.

And you can find our Theme compatibility Plugins list here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399 on this page you can find all the compaitable/tested plugins list with our theme.

Thanks.

Hi,

Sorry to say that but you can not use the theme without Wp Bakey because it is the required plugin for the theme, and please update your theme to the latest version you will find an option of speed optimization into Porto >> Speed Optimization and in it you will find an option of Js Composer and you will find all the Wp Bakery elememts in it so just check the elements you do not want to use and save changes it will speed up your site.

Thanks.

Hi,

You can turn ON/OFF the Post meta from Appearance >> Theme Options >> Post as per your requirements as showing in this screenshot: https://pasteboard.co/HzQ4TJx.png and if after that you are not seeing the changes on your site then that must be the cache issue at your end so please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

Sorry for the inconvenience but I already forwarded this to our development department and they will fix it in the next coming update of the theme so until that please be patience.

Thanks for your understanding.