23242 comments found.
How to enable password field on registration page
Hi,
Please go to Appearance >> Theme Options >> WooCommerce >> Registration Form and set it as full Info as showing in this screenshot: https://prnt.sc/kl2nb6 and finally check your site after removing the browser cache.
Thanks.
already updated the admin but there is only name and email , still no password option. also i enable newsletter chek box at register but not showing there
Hi,
Then please contact us through our support system with your site WP Admin Login details so we will check and solve it or for you.
Thanks.
I just bought Porto Wordpress Theme version 4.6.2 In my directory Theme files only porto.zip I want porto-child.zip file Please send me another file in mail : phuongxuanhieu@gmail.com Thanks P/s : My english not good
Hi,
Please go to Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho
Thanks.
Hi guys, I’m looking for a theme that allows me to have a website with info about the business, sections with images, videos, a contact form, etc. AND have a link to the store, on the same domain (or even subdomain or directory like /store or something like that).
Does this theme allows me to do that?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Porto WordPress is the best fit for all of your needs except the link of the shop on any other or sub-domain, You can create info about the business, sections with images, videos, a contact form, etc using Porto WordPress and also have a link/menu item to the shop/store page on the same site but not possible to link the shop/store page on the sub-domain.
You can check our all Live Pre-Built-in Demos here:
http://www.portotheme.com/wordpress/porto_landing/Thanks.
Great Work 
Hi,
Thanks for the appreciation
The best is still to come
4 MONTHS AGO I REQUESTED THIS…
Many themes, premium and free, provide the funcionality of having a link embeded to the post that the Featured Image is assigned. Why your theme, being a high quality one, does not have it? It’s not only that I would like to have that feature, not. I need that functionality! And I am quite sure that many people that already purchased your theme also NEED that functionality too.
I have done several researches about the best premium WP themes available on the market and in some of them your theme, Porto, appears. The thing is that ALL of those themes, except PORTO, have the functionality of the link of the ”Featured Image”.
It’s something super obvious that any user in the world when sees an image will, not only think, but will assume or will be completely sure that by clicking on it, it will take him (or her) to the related post or page. So, I don’t understand how something so obvious be missing in your excellent theme.
AND YOU ANSWERED:
“As I told you above that I have forwarded your suggestion as a feature request to our development team to external URL/ Link embedded in a Post will work the Featured Image and our development team will work look through it.”
I made that request on April 2018, and now is August 2018, four months later. You have done 12 updates to your theme and STILL have not done this so much OBVIOUS and easy feature that any theme free or premium has of the Featured Image Link.
In which language do we, your customers, need to tell you that WE NEED that feature? Do I need to request a refund or not?
Hi,
Sorry for the inconvenience, but I talked with our development department now on this and they replied that they will surely fix it in the next coming update of the theme so until that please be patience and we are sorry for now as the development department is bit busy for making the new Demo’s.
But again they replied that they will surely introduced it in next coming update of the theme.
Thanks for your understanding.
Hi,
I am using porto theme woocommerce theme and getting following JS error which is preventing Uni CPO plugin to work. Can you please let me know how to fix this error. Filename: http://dealerpop.ca/wp-content/uploads/fusion-scripts/7d06f10f30b56d2ddd03292dbfb530d0.min.js Uncaught TypeError: e.addEventListener is not a function at v (7d06f10f30b56d2ddd03292dbfb530d0.min.js:5) at n.setup (7d06f10f30b56d2ddd03292dbfb530d0.min.js:5) at Object.add (jquery.js?ver=1.12.4:3) at Object.a.event.add (jquery-migrate.min.js?ver=1.4.1:2) at n.<anonymous> (jquery.js?ver=1.12.4:3) at Function.each (jquery.js?ver=1.12.4:2) at a.fn.init.each (jquery.js?ver=1.12.4:2) at sa (jquery.js?ver=1.12.4:3) at sa (jquery.js?ver=1.12.4:3) at a.fn.init.on (jquery.js?ver=1.12.4:3) v @ 7d06f10f30b56d2ddd03292dbfb530d0.min.js:5 setup @ 7d06f10f30b56d2ddd03292dbfb530d0.min.js:5 add @ jquery.js?ver=1.12.4:3 a.event.add @ jquery-migrate.min.js?ver=1.4.1:2 (anonymous) @ jquery.js?ver=1.12.4:3 each @ jquery.js?ver=1.12.4:2 each @ jquery.js?ver=1.12.4:2 sa @ jquery.js?ver=1.12.4:3 sa @ jquery.js?ver=1.12.4:3 on @ jquery.js?ver=1.12.4:3 on @ query-builder.standalone.min.js?ver=2.5.2:7 c.bindEvents @ query-builder.standalone.min.js?ver=2.5.2:7 c @ query-builder.standalone.min.js?ver=2.5.2:7 $.fn.queryBuilder @ query-builder.standalone.min.js?ver=2.5.2:7 (anonymous) @ builder.js?ver=4.2.6:4519 dispatch @ jquery.js?ver=1.12.4:3 r.handle @ jquery.js?ver=1.12.4:3 trigger @ jquery.js?ver=1.12.4:3 a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2 (anonymous) @ jquery.js?ver=1.12.4:3 each @ jquery.js?ver=1.12.4:2 each @ jquery.js?ver=1.12.4:2 trigger @ jquery.js?ver=1.12.4:3 render @ builder.js?ver=4.2.6:3294 openSettingsModal @ builder.js?ver=4.2.6:2717 dispatch @ jquery.js?ver=1.12.4:3 r.handle @ jquery.js?ver=1.12.4:3
Thanks, Nate
Never mind, issue is resolved, thanks
Hi,
Sorry to say that but the error you are facing is the third party plugin conflicition issue as clearly showing in your providing Link, Like fusion-scripts name folder is not in our theme so it’s better to ask from plugin author as the plugin author will provide you the best solution for that or ask him to make the plugin compatible with the theme.
Thanks for your understanding.
until when the discount?
Hi,
The discount offer for the theme is only for this week, so hurry and grab it
Thanks.
Just installed latest version and have to congrats So far it works very well after some hours of testing. The infinite and load more option is 99.99% good but i noticed a very wierd issue.
I do my tests from 3 systems, iPhone, Chrome and Firefox, all at the same time. And when i had loaded around 200 products the load more button hang up and displayed LOADING… but still working, clicked again and it loaded new products but never changed the text back to LOAD MORE.
And the wierd is that this is happening on all 3 test systems at the very same time. Seems like any other background process which is conflicting. Tested and tested and it seems like it happens every 3-4 minute.
Anyway, great work with 4.6.2
Hi,
First of all thanks for the appreciation and I’ll test it at my end with having 200+ products and if I’ll find the issue I’ll forward it to the development department for fixing it.
Thanks for your kind words
hello , i purchase the porto theme and i used it with woo commerce.
i found one major issue in my site that, in my product list page i can’t get “ADD TO CART” button. i search and try many solutions but my problem is not short out so plz give me some suggestion on solution for how can i resolve my problem ..
my site link is given below … http://198.1.64.31/~cherryblossom/product-category/boutique-wear/tops rinku@resolutesolutions.inHi,
Can you please make sure that you have catalog mode OFF from Appearance >> Theme Options >> WooCommerce, and if ON then please make sure that you have Enabled the Add to Cart Button while using the catalog mode from Appearance >> Theme Options >> WooCommerce >> Catalog as showing in this screenshot: http://prntscr.com/kknert hope you will not find an issue if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
hello ,
thanks for support …
but your solution is not working in my site …
so , plz help us
Hi,
Please contact us through our support system by clicking the below given support button with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Presales question: I love your sticky layouts for products, but couldnt find this in the demos, in a variable product when you select the variation the 1st image on top changes right? like all woocommerce, my question is in the sticky ones you scroll down to the next images, then on the sticky sidebar you select the variation, does it jump to the top image so customer see the change? i want them to see the image changing to the color they selected, but if they are in the image on the bottom they might miss it…. couldnt find a product like that in your demos, thanks
Hi,
First of all thanks for showing your interest in Porto WordPress.
You can see/check the Live Sticky Info layout of the single product page here:
http://www.portotheme.com/wordpress/porto/shop2/product/porto-sticky-info/
And sorry to say that it does not work like you want that when selecting the variation from sidebar then the layout jumps up to the top or to the particular product. You have to make it possible with the help of Customization.
Thanks.
Hello,
I am deleted old test site with activated license and created new one with other domain. Now I cannot activate license on the new site. How I can deactivate old activated site?
Thanks
Hi,
Please contact us through our support system with your product purchase code so we will reset it for you then you will be able to use it on new domain/site.
Thanks.
Hi, I can not complete creating account in your support system. While I registered there was message that email with confirmation link was sended. But I didn’t see any emails in mailbox. How I can complete this registration?
Hi,
Please provide us your product purchase code via our email: newsmartwave@gmail.com so we will reset it for you.
Thanks.
Hi, I want to cancel the wish list of the product page, what should I do?
Hi,
Yes you can easily turn Off Wishlist by just deactivating the Plugin Yith Woocommerce Wishlist but it will remove the wishlist from your complete site and if you want to remove it only from the product page then you have to remove it with the help of Custom CSS.
Thanks.
Thank you, the best theme
Most Welcome
The best is still to come
Hello there, pre purchase question Is this theme 100% compatible with Alidropship plugin ?
Hi,
First of all thanks for showing your interest in Porto WordPress.
And you can find our Theme compatibility Plugins list here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399 on this page you can find all the compaitable/tested plugins list with our theme.
Thanks.
is there anyway to completly remove visual composer with out effecting website (and using widgets for example ) ? in this case porto will be very fast .
Hi,
Sorry to say that but you can not use the theme without Wp Bakey because it is the required plugin for the theme, and please update your theme to the latest version you will find an option of speed optimization into Porto >> Speed Optimization and in it you will find an option of Js Composer and you will find all the Wp Bakery elememts in it so just check the elements you do not want to use and save changes it will speed up your site.
Thanks.
Hi, How can I remove “Post by”, “author” and “updated” tags from the whole site? theme. I have done it in theme options but still shows. Thank You…
Hi,
You can turn ON/OFF the Post meta from Appearance >> Theme Options >> Post as per your requirements as showing in this screenshot: https://pasteboard.co/HzQ4TJx.png and if after that you are not seeing the changes on your site then that must be the cache issue at your end so please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Hello – Infinite scroll option for listing pages the icons indicating loading of new rows of items is too far on the bottom where a visitor can not see something is pending load for additional items on the page. How can I get the infinite scroll indicator to display just below the last row of items currently visible? Version is 4.6.1 – by the way, it worked fine with build 4.5.
Hi,
Sorry for the inconvenience but I already forwarded this to our development department and they will fix it in the next coming update of the theme so until that please be patience.
Thanks for your understanding.
Hello! How to change the order number in Woocommerce so that the order number starts from 2000?
Hi,
Sorry to say that but there is no option in the theme or in plugin WooCommerce to changing the order number but you can use any third party plugin for achieving your needs or it will possible with the help of Customization.
I have searched and finds some plugins and Customization topics which may help you in your case the links are given below but remember that you have to test any third party plugin at your own risk as we do not provide support for any of the third party plugin or Customization. Thanks.
1. https://wordpress.org/plugins/ultimatewoo-edit-order-numbers/
2. https://wordpress.org/plugins/custom-order-numbers-for-woocommerce/
3. http://www.tonny.no/blogg/edit-or-change-order-numbers-in-woocommerce-without-a-plugin/
4. https://www.sellwithwp.com/customizing-woocommerce-order-numbers/
Thanks.
Hello, for some reason the mega menu is not popping out. while inspecting the menu, i noticed in the css .mega-menu .popup {display: none;}. removing that helps it to show but that doesnt make sense…https://www.pandavit.com/
Hi,
Can you please tell me that which version of the theme you are using ?? And also I saw that there is the cache at your end so it may be the cache issue at your end or it may be the third party plugin confliction issue at your end.
Thanks.
Hello.. After the latest theme update i did find 2.8MB of the below PHP notices.
Only 2-3 of this notice: [17-Aug-2018 19:50:54 UTC] PHP Notice: Undefined index: -infinite in /wp-content/themes/porto/inc/lib/infinite-scroll/infinite-scroll.php on line 60
But hundreds or maybe thousands of this line: [17-Aug-2018 19:52:12 UTC] PHP Notice: Undefined variable: page_count in /wp-content/themes/porto/woocommerce/loop/pagination.php on line 29
I am using the load more option for the infinite scroll in product archive pages.
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check it for you because we have tested the latest theme at our end and do not find the issue.
Thanks.
Ofcourse you have the same issue, just check your code and ajax call for the define of page_count
Also make sure when testing that you have products enough for 3-4 click on the load more button so then you will find the notice in error log.
Just tested in a brand new test install and got the same notice and the below string removes the notice which means page_count is not defined.
$page_count = isset( $page_count ) ? $page_count : '';
Hi,
Thanks for sharing this with us. I have tested it like as you mentioned in your message with having products enough for 3-4 click on the load more button so then I found the notices in error log and I am forwarding this to our development department and hopefully it will be fixed with the next coming update of the theme so until that please be patience.
Thanks for your understanding.
Latest 2 minor versions are not added to the update history.
On the other hand, I believe the message receive by email should include the update version number as well as the download page, which helps us identify files.
Thanks
Hi,
Actually the last theme updated version was 4.6.1 and it is already written in the updated history of the theme but by mistake the version written there is 4.6.0, please see this screenshot: http://prntscr.com/kk0xn5
Thanks.
