8667 comments found.
Is there a way to add a oEmbeded Video to a gallery? When I do it it it shows up in the gallery, but it also shows the media page of it (including title, menu, sidebar etc.)... is there a way of it only displaying the oEmbed content?
Hi maxruebensal! Do you mean a simple video Embed like this? https://undsgn.com/uncode/works/portfolio-boxed-video/
Can you please show your page so we can understand the settings you need?
Is there a way to duplicate portfolio pages? I want to use “centered-stack-full-width” for all my portfolio pages that style
Hi egonkilin! No it’s not possible duplicate settings in WordPress but you don’t have to use the Page Options for any pages but left the default values and use the Theme Options > Portfolio to style all your portfolio layouts with the same settings. Please find here the Theme Options VS Page options: https://support.undsgn.com/hc/en-us/articles/213454309
Or check this video:https://support.undsgn.com/hc/en-us/articles/213459969
Why this theme is so slow? I installed and customized this theme but it is very slow theme? Check http://www.iconnectdigital.co.uk/ How to optimize this theme?
Hi Vicasso! From here your site loads pretty fast: https://undsgn.d.pr/SpJOV3
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! 
https://support.undsgn.com/hc
After I update the theme, all my portfolio is gone, and my blog page looks weird. Sidebar is gone, I tried to put it on again on “Page Option”, but still no sidebar.
Hi traven! Unfortunately it’s not possible to help just in words. Can you please send us the link to your site to check? If you have a problem for portfolio 404, just go to Theme Options > Customise > Portfolio CPT modify the slug to something else, save and then insert again your desired slug term.
Hi!
Please see https://christmastreedrop.co.uk/ the “order your tree” button is hanging below the other menu items, could you help with raising it (just on desktop, responsive is fine!)
Thanks a lot!
Hi spike2307! Did you fixed yourself? From here it seems working as expected: https://undsgn.d.pr/9Wy0Zg
Sorry for not being clear. The “order your tree” button is not inline with other menu items. It’s below them.
Love that screenshot feature by the way!
Hi spike2307! Not sure why you have this, anyway try to paste this code:
li.menu-item-button::before, li.menu-item-button::after {
content: none;
}
That’s perfect! Thanks a lot for your help. Love this theme. The header is amazing
Hi spike2307 and thank you for confirm!
Blurry Photos: Hello, I just updated from 1.7… to the latest version. Unfortunately some of my pictures, the large & full screen one, are blurry. this happens on firefox, how to get the right quality? with the new uncode version? Thank you. OCM http://www.oliviermeriel.com
+ switching-off Adaptive images and the picture become crisp again.
Hi! Last version is 1.9.1 not sure why you updated to 1.7, anyway from here, in FireFox everything is fine, kindly check this screencast: https://undsgn.d.pr/o0H9eb
Thank you. Yes 1.9.1.. and >using Firefox 48.0.2< the large pictures are fuzzy. Do you think this will be fixed in a future uncode update? (can’t chance this firefox) or have I to downgrade? check this: http://www.oliviermeriel.com/blurry/
Hi omeriel! So you have this issue only in this out of date version of FF only, right? Do you see the same problem also in our demo (sorry but I don’t have this version here now)?
Thank you. I put some screenshots for you in the DL link. https://www.jottacloud.com/s/12016eaec96f41d47f98ede7b267c6867dc Problem only with this FF and not everywhere. merci to have a look.
Hi omeriel! Can you please check in Incognito Mode to exclude a problem with some extensions?
Hello, same same. see this: https://www.jottacloud.com/s/1206d52e77e473c428fa9c5a214e53aa4c7
Hi omeriel! We’ll check asap and let you know! Thank you for report.
PS. same with Chrome 49.0.2623.112 on some other Mac
Hi,
Is there a possibility to make the “show all filter” not the default filter, but a regular category instead, when landing on a page?
Jeroen
Hi juwland and sorry for delay! You can have if you use the Pagination mode like this example: https://undsgn.com/uncode/blog/blog-boxed-grid?id=index-15588655905&ucat=7
Hii, thank you very much!
Hi juwland and thank you for confirm!
Hi, We are having issues with masonry posts layout. When we select to display the portfolio post; title, media and category it won’t show the categories if a primary category has been set. It will just show the portfolio posts title and image. This has been an issue ever since primary categories were introduced to WP.
I won’t submit this as a ticket but I want to make you aware of this so you can fix in the next update. Thanks.
Hello and thank you for the heads-up,
we are checking and, if necessary, we’ll release a fix in the next update.
All the best
Hello again,
we tried to replicate your issue with no luck. Could you provide a screenshot of your settings to better understand what you mean?
Thank you in advance, best
Hi, I have version 1.7.6 and I would like to update to the latest version. But in the updates of wordpress does not appear any update. How can I do? I’m using a child template, I do not know if I’m doing it right. Thanks
Hi celediaztristan, please find here all the info: https://support.undsgn.com/hc/articles/214001205
Hello, I have a problem. I hope it’s ok if I ask here, although my client bought the theme. I have one and the same page running on 2 different domains. On the one installation (http://ztm.fabianenzensperger.de) everything works perfectly, but on the other side (https://www.zerspanungstechnik-mueller.de) all pages are equipped with the module “Posts” not displayed. Do you have any idea why that is? Thanks in advance for your help.
Hi fabianenzensperger, unfortunately we cannot help here if you don’t have the purchased badge, I hope you can understand. Please ask your client logins, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi. I have purchased your theme. And there is black part on the top of the page, to switch the language of the site. How can I remove that? Thanks.
Hi thir13enbits and sorry for delay during weekend!
You can remove from Theme Options > Navbar > Additionals > Hide Secondary Menu: https://support.undsgn.com/hc/en-us/articles/214001905
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi guys, any idea how I can change the map marker to a custom image? Ive searched for the svg you mentioned in another post but cant find it?
Hi andrewlast and sorry for delay during weekend! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (or at least ask with an account that bought the theme)! Thank you!
https://support.undsgn.com/hc
Hello Team! I am trying to figure out a way to increase the animation delay? As far as i can see, the max is 2000? But i would need something like 4000ms? How is this possible? Thanks
Hi jonasmusen377 and sorry for delay during weekend! What element do you refer, can you please show your preview to understand?
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi egonkilin and sorry for delay during weekend! This is an old article and now it’s no more possible to enable audio after the recent changes from Chrome. In fact now if a video as an audio it will never start until the users interact with the page (this is a privacy restriction for autoplay videos). In few words if you enable the audio the video will not start. I invite to read more on the official Chrome website: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Hello Team,
i have set a background-image on a row. There are 3 people visible in this image on desktop – the image is perfect for desktop view. But i need a different image for mobile view (a image where the 3 people are standing closer side by side so they are all visible on mobile). Is it possible to do that with uncode theme?
(cloning and hiding the row on desktop and the clone on mobile is not a real solution, because this does not work with the new “Slides Scroll” Option.
Thank you, BR Andreas
Hi graffito and sorry for delay during weekend! Yes as illustrated in the Slides Scroll documentation and video, it’s not possible to hide/show a parent row with Slides Scroll but you can hide/show the inner row to change your contents/layouts: https://support.undsgn.com/hc/en-us/articles/115005344505
Without a check to your layout is not possible to understand if this is applicable, in case send us the link so we can check.
Hello, Is it possible to register a custom post type using plugin or code that i can edit the layout using the theme options? I mean if there is anyway to register a custom post type just like the post/page/etc..
Hi Maxim1985! Sure, here you are: https://support.undsgn.com/hc/articles/213457309
Great thanks again. Perfect as always. Have a nice day.
Hi Maxim1985! Sorry for delay and thank you for confirm!
Hey, my Layer Slider is not updating and I am past my support. I really don’t want to buy 6 months of support for one issue. This is the message I get “There is a new version of LayerSlider WP available. View version 6.7.6 details. Automatic update is unavailable for this plugin.License activation is required in order to receive updates for LayerSlider. Purchase a license or read the documentation to learn more. Got LayerSlider in a theme?” And it is directing me to https://layerslider.kreaturamedia.com/documentation/#activation-bundles. I can’t seem to find out how to use my registration with uncode to get it working. Can you help?
Hi, please find info you need at the LayerSlider dedicated page in our documentation (https://support.undsgn.com/hc/en-us/articles/214003805-LayerSlider) or in the theme update page (https://support.undsgn.com/hc/articles/214001205).
Hi dear undsgn, Is there any option to set palette color by exact my own hexadecimal code, instead of choosing from the color picker?
Hi poxoy! From here you can create your own reusable hexadecimal codes: https://support.undsgn.com/hc/en-us/articles/214002225
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi Undsgn, I am about to purchase your theme. I wanted to know if this is friendly/compatible with the following plugins, BBPRESS, BUDDYPRESS and USER REGISTRATION and ANSPRESS? Thank you.
Hi echoeit! It’s compatible with BBPress and Buddy even if we don’t apply any special styles or customisations. We didn’t test the other plugins.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Theme looks great. Regarding the Audio Gallery, is there a way to play the audio without opening in Lightbox? I want to be able to display thumbnails that you can click on to play audio, with opening a popup or new page. Thanks
Hi Jdiggity101 and thank you for interest!
Yes please go here at the SoundCloud Mixes section (available also for other format): https://undsgn.com/uncode/homepages/creative-artist/
PS: please note that we are using our GDPR plugin (This content is blocked. Please review your Privacy Preferences.) but you can avoid.
