Hi antonbarchukov! You have a JavaScript caused by some extra codes you have inserted: https://undsgn.d.pr/rwKysg
The error refers to this extra file: http://formycon.klargedacht.tech/wp-content/themes/uncode-child/assets/js/min/main.js?ver=4.9.8
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi comodo16! Unfortunately this is not an option in fact we never show in all our demos that you can have the portfolio preview on the same page of the portfolio loop. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi oberseite! We mean to send use the shortcodes of this pages, something like this, switch to the text editor mode and copy the shortcodes: https://undsgn.d.pr/CXGzTy

Hello,
as far as I can see from your code, there’s no reason because your WooCommerce shortcodes displays something different than carousels. I also tried the code you provided with an old version of Uncode (1.4.2) and WooCommerce (3.3.5): https://undsgn.d.pr/ZyzNtG I see the same thing with latest versions and older ones. Is that what you saw before updating? Do you have a child theme installed? Have you tried to switch to the parent theme?

Let me know, best

Hi maseieaglera! Suppor Team replies tickets in order received, probably the agent you are assigned didn’t got time yesterday to take your request.

Hi Coupletalecz! The theme doesn’t reset the option without any act, if there is a gap of 3-4 hours from your last action and the lost of Theme Options probably something happened server side during this time frame.

Hello, thank you for answer. Yes it it weird, but luckily my host have back ups so im probably fine.. if anything will let you know. Thanks

Hi Coupletalecz and thank you for confirm!

Hi instantecriativo! Don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi Coupletale! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

I cant coz Themeforest screwd my account and even i purchased it i cant go to that section

Hi, we cannot provide support if you don’t have the purchased badge, please fix with this with Envato so you are able then to access support services.

Hi! Not sure why you have this? Have you seen if it’s related to some modifications? Anyway try to paste this to fix:

.menu-with-logo .menu-smart > li > a {
    height: auto;
}

<div class="col-lg-12 main-menu-container middle open-items" style="height: 1254px;">...</div>

An other issue also on Mobile, the Headline is covered partly for example here http://www.hadistudio.de/relaunch/hochzeitsfotografie/

Ok but as told it seems the problems are in your extra CSS, for example the header problem is this code you have inserted:

@media (max-width: 959px){
.menu-wrapper {
    height: 30px !important;
}
}

Hi and sorry for delay! No this is not an option, you need to create some PHP customisations or if you just need it visually you can also create some tricky with CSS and before/after.

Hi andrealouis04! We are sorry but really don’t have idea, defiantly it’s not a word that is part of the theme. In case please share your preview so we can check.

thank you so much, will do

Hello, would like to do it, but for some reason it says i have no valid license dont know why, so im not able to write any ticket to you support team

Hi! It seems that you have not bought our theme with this account, in fact you missing the purchased badge, ex: https://undsgn.d.pr/vslc8n
To access the Help Center you need to use the same account that bought the theme the license is associated.

Hi! Go in this options tab and change the “Width” value to something like 3 (maybe you need to change also the height if you are using a Metro layout): https://support.undsgn.com/hc/en-us/articles/213456849#&gid=1&pid=2

Yes that worked. One last and final question I promise. How do I get rid of the cart on the side? I’ve looked all over and it still appears there by Search.

Hi, if you refer to the cart icon please deactivate from the Additional options: https://support.undsgn.com/hc/en-us/articles/214001905

Hi sajid1218 and thank you for interest!
Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images: https://support.undsgn.com/hc/articles/214001065
This means you can mix and match any section of any demo as you want.

Hi pcardinale! What we this about? Sorry but there are no reference here… Do you have opened a ticket with our Support Team? I understand there is an issue with pagination but our demo works great: https://undsgn.com/uncode/blog/blog-boxed-grid/
In case please ask the support agent you are assigned to escalate the issue to developers! Thanks!

Thanks for the quick response. Yes, I do have an open ticket. And I have asked them to escalate the ticket to your team. Ticket ID: #29638

Hi pcardinale! One of our developers will reply shortly!

Hi lllskdosk233! No there is not a 30 days guarantee for digital downloads for any themes on ThemeForest, anyway please find here the official terms and let us know if you have any doubts: https://themeforest.net/page/customer_refund_policy

Hi SocialPepper! Yes you can do this, any slide is independent, we don’t show this in our demo but it’s confirmed!

Hi, okay, thanks for the reply!

Thank you for confirm!

Hi rvalenta, this is used for the Contact Form 7 feedback message.

Thanks, I won’t remove it

Hi, if you are using the CF7 don’t remove it!

Hi TheZoker! It seems something is not properly configured, for example our demo is using a CDN as well lot of other Uncode based websites you can see in the showcase. Unfortunately it’s not possible to help here just in words. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi outsidetheblog and thank you for confirm! Yes it’s probable we’ll add this feature, look cleaner now. Use this one:

.row-navigation.row-navigation-light {
    outline-color: transparent;
    background-color: #fff;
}

Thanks, outline-colour: transparent will work. I ended up using Revolution Slider instead. I tried the stage padding option from built in carousel. It’s straight and easy to setup. The only thing is that there’re certain things i can’t customize. i might able to do that only by putting some CSS codes. I can understand because Uncode is a page builder. The RS will have more options for me. Thanks.

Hi outsidetheblog! Unfortunately without a check to your site it’s not possible help more with the builtin options anyway thank you for confirm!