Ok thank you for confirm!

I think the problem is not the license but the fact that this site is not able to connect with Envato. What exact message do you have? Can you please try to register this plugin and let me know if the activation of the plugin works? https://envato.com/market-plugin/

I can tell you what site it was registered too if that helps, you’ll see that site does not have the Uncode theme

No I don’t mean this and there is not a block in the registration portability, with Uncode 1.9.3 you can move the registration how many times you need but it’s possible this domain has problem contacting Envato therefor I ask to try to register the Envato Market plugin, are you able to register it?

Hi SinanEkinci! When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409

Thank you for your interest. I’ve decided to get your theme. do you have language support turkish

Hi and thank you for interest! Uncode is WPML certified (7his is the best multi-language solution for WordPress): https://support.undsgn.com/hc/articles/214003905
Otherwise you can also use Loco Translate: https://support.undsgn.com/hc/articles/214003885

Hi teamwassTO! In Uncode we have actually 24 predefined shapes but you can also import and apply your own shapes. Please find more info here: https://support.undsgn.com/hc/en-us/articles/360000564625 – https://support.undsgn.com/hc/en-us/articles/360000749949

Hello,
they are disabled by default, but you can show them with a simple CSS snippet:

.owl-nav.disabled {
   display: block;
}

Just paste it into your child theme or into “Theme Options -> CSS/JS -> CSS”.
Let me know, best.

Hello, the strings are in the theme: https://undsgn.d.pr/hL6Vkq What version of Uncode are you running?

Let me know, best.

Nevermind. I was able to use the FTP method to fix the issue. Thanks! You can delete this comment if needed.

Hi! Sorry for delay and thank you for confirm!

Hi and thank you for appreciate Uncode! During this year we planned to release a big WooCommerce dedicated update.

HI! Yes feel free to update even if it’s quite a big update you should have no problems!

Thank you for your respons!

Thank you for confirm!

Hi! Try this one:

.menu-container {
    background-image: url(https://iasnaia.arq.br/wp-content/uploads/2019/02/background.jpg);
    background-size: cover;
}

Perfect! Many thanks!!

Thank you for confirm!

Hi efdesignbr! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

A few options down you need to change the initial Overlay Visibility.

Yes but it applies to all the blocks at the same time

Really not sure what you are trying to recreate, please share our demo link and your site link.
Anyway we remind that if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (this wall is not a support tool and it’s used for limited suggestions)! Thank you!  https://support.undsgn.com/hc

Hi, please find here the info you need, you just need to connect the Contet to a custom Content Block: https://support.undsgn.com/hc/en-us/articles/214002165-404

Completely missed that. Thanks

Thank you for confirm!

Hi serobbins! Not sure to understand the request, sorry. Can you please send the link to this page so we can first check if there is a build-in option or suggest the correct code for this?

I redesigned so all good, thanks.

Hi serobbins and thank you for confirm!

Hi decoded-! I’m sorry but it’s the first time I see this sets of add-ons, it actually have just 80 sales and was published few weeks ago. In case can you ask the author if they offer a refund or we can offer too if you test and it’s not compatible, so you can test risk free! Let us know!

Hi dcpotter22 and thank you for interest!
Actually Uncode is based on a backend only custom version of WPBakery.

Hi Auroredurpoix and thank you for appreciate Uncode!
1. I think you updated automatically to WordPress 5.0, please find more info here: https://support.undsgn.com/hc/en-us/articles/360000284218
2. Uncode uses a native method from Envato, if you have problems anytime I think you host is blocking something. Anyway you can try this official plugin from ThemeForest: https://envato.com/market-plugin/
If you have problems also with this plugin I think you need to update manually via FTP.

Thank you ! The problem was coming from the update ! It finally works! Thank again for your answer

Hi Auroredurpoix and thank you for confirm!

Hi david_h__! Not sure why for you is huge on mobile, for example here the lead text looks great on devices too: https://undsgn.com/uncode/homepages/classic-agency/
Anyway we don’t have a build in option for this but you can use a code like this to fine tune your text on tablet and device (adjust sizes to your needs):

/*device */
@media (max-width: 569px){
p, li, dt, dd, dl, address, label, small, pre, code {
    font-size: 12px;
}

.text-lead > * {
    font-size: 16px;
}
}

/* tablet */
@media (max-width: 959px){
p, li, dt, dd, dl, address, label, small, pre, code {
    font-size: 13px;
}

.text-lead > * {
    font-size: 17px;
}
}

Hi and thank you for appreciate Uncode! Are you using some cache plugins? If you use a plugin that transform the page to a static HTML version is not possible to randomize the page unless you didn’t exclude from the cache, otherwise you see the static cached one. In case send the link to your site so we can check!

Thank you, I have sent through a support ticket

Ok perfect!

Hi jeanphilippehs! Last version of Uncode is version 1.9.3: https://support.undsgn.com/hc/en-us/articles/213454129
Unfortuantely it’s not possible to tell you what is the problem just in words, we don’t have other users reporting the same problem but it seems a problem with JavaScripts files, maybe you installed some plugins, in case send the link to your site.

Hi, thanks for your answer. The blured thumbnails were due to the Asynchronous Adaptive Images option. It seems I can’t have access to the last version, the one I can download in my Themeforest account is the 1.3.3. How can I download the updates ? 1.3.3 is fine for what I need to do, is there any security issues fixed in the next versions that should make me update ?

Hi jeanphilippehs! Yes this is a feature of the Asynchronous Adaptive Images but they should not give you problems (and you can browse most of our showcased websites using this https://undsgn.com/uncode/showcase/). It seems really odd, actually on Envato server is uploaded only the 1.9.3. No there are no security issue but it’s always suggested to update. In case you can also use this official plugin from Envato: https://envato.com/market-plugin/
PS: Since you are updating from a very old version I suggest to perform a complete backup before update.