8686 comments found.
will you add in the future a possibilty to personalize the Mobile Versions – to adopt the media -sizes when it changes to different columns? right now it’s very wide when it changes and doesn’t look nicely i think.
Hello!
Maybe we aren’t talking about the same thing, but Adaptive Image system serves the best resolution on mobile devices as well. Could you show me an example to better understand or, if you prefer, contact our Help Center privately! Thank you in advance! https://support.undsgn.com/hc
haha no i don’T mean the adaptive images i mean the media queries – to be able to customize when the layout jumps to mobile version for example (it jumps very early)
Oh, sorry, I see. Unfortunately it involves many, many things and I’m afraid there isn’t an easy workaround that covers any situation. If you need assistance for a particular circumstance though (the menu only, or a particular page layout) maybe we could find a solution, just contact our Help Center https://support.undsgn.com/hc
hey! for little things I would be able to find a work-around via CSS but it would be great in future updates if you could add some functionality like that.
thx
Hi juicyblue, please drop a line here so we have this request too, thank you: https://support.undsgn.com/hc/en-us/articles/213714949-Feature-Requests
Hi, I would like to change color of the social media buttons of footer copyright area. Right now I don’t see it because my background color in the footer copyright area is the same like the color of icons. Thank you!
Hi! It seems you have applied the wrong skins, otherwise footer icons are perfectly visible as for any Uncode installation, ex: https://undsgn.com/uncode/showcase/
Can you please send us the link to your site so we can have a check and suggest the best trick for you?
Sure, magdalenaubyszphoto.com
Hi mubysz! Yes there is a problem with the skins (I see you crossed skins and colors), since you’ve just started because you do not import the original Theme Options from the Import Demo > Import Theme Options?
I imported Theme Options from the Import Demo.
Hello, select the “dark skin” for the column that contains the icons: https://undsgn.d.pr/wbMNCd.
Let us know, best 
I didn’t add any social buttons to my footer. I only switched “on social buttons” in the copyright section in theme options. And now I don’t see it beacause they have the same color as a footer background. Any idea?
Hi, as explained above, you wrongly modified the skins (dark skins means dark background and light text, while light skin is light background with dark text to grant contrast). Since you are at the very start, why you don’t import original Theme Options? Note that you’ll don’t loose contents, you’ll just need to reset the menu layout for what I see: https://undsgn.d.pr/t0EYPJ
Otherwise you can use this code but this is just a workaround (https://undsgn.d.pr/lwuOAC):
.site-footer .style-light a {
color: #fff;
}
Ok, thanks for your help 
Thank you for confirm! 
Hi there,
I want to make the hover on menu element with a background color like this one : https://360medlink.com/, can you help me to do that plz,
Thanks
Hi HamdiBouafoura, unfortunately we cannot help with this sorry. Please note that help with item customisation is not part of the ThemeForest policy (otherwise authors will become something freelancer for the modest cost of the theme) and if we support you with custom modifications every user should expect the same. I hope you can understand this: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
Anyway we have an Uncode Users Group on Facebook where users help each other with similar stuff, please have a check: https://www.facebook.com/groups/uncode/
is there a way to display iframe in lightbox?
Hi! iLightbox is not based on iframe, not sure to understand. Anyway If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I mean is there a way to display in lightbox (lightbox like in gallery) other web page using iframe? Also it would be great if I could display in ligxtbox inline html content. Is it possible?
I was hoping I can get an answer over here as it is just a simple question. It would be a bit overboard for me to buy support just for this.
Thanks!
Hi 30Flux, ah ok understand, no this is not possible, all the available options and formats are the one you can see in our demo, sorry.
Incredible after all the questions we replied you in the last months you give us 3 stars rate. No words.
Can I expand or reduce images or pages by fingers on mobile screen? I’m using iphone8 plus… but it doesn’t work like that. if possible, plz, let me know how and what i have to do….
Hi! Yes it should work as for our demo, are you not able? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there, I’m trying to hide my shape divider at a larger width than what is currently defined as a tablet. Is this possible?
Hi! Yes you just need a small CSS code, can you please show us your installation and reference the width you need to adjust? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi! It’s seems odd, I’ve seen countless Cyrillic installation, are you sure you don’t have extra codes inside the module? This can happen if you copy the text from Word or another website: https://support.undsgn.com/hc/en-us/articles/214006285-Heading-module-options-don-t-work
Anyway if this is not the reason and you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Yes, already made a Ticker, Thank you!
Thank you for confirm! We’ll check asap!
Hi. I would like to know if you already have a PSD mockup file(s) so we can show some results to the clients? If not do you recommend any solution, the best way to deal with your theme in terms of mockups? Thank you.
Hi abelp and thank you for interest! Unfortunately the whole theme was designed in the browser and mockups are not available. I saw some users used a few screenshot elaborated in PSD (the Uncode design and UI it’s pretty linear to recreate).
Could you share so we could take a look at the result?
Hi abelp! Unfortunately I cannot share mockups created by our customers without a given permission.
Hi) I really like your template, but I unfortunately do not have knowledge in programming… Can I install all the elements without programming knowledge? What are the technical requirements for the template from the hosting (server)? Thanks for the reply)
Hi Kolomeytseva and thank you for interest!
Yes you don’t need specific knowledge apart understand how WordPress itself works. The only suggestion is to follow the documentation and if you have problems contact our Help Center that can guide you (through the necessary steps): https://support.undsgn.com/hc/en-us
Here you can find the Server Requirements: https://support.undsgn.com/hc/articles/213453949
Allright , thanks for the feedback
Sorry but the one reported in the article are the only Uncode options and setups responsible for this. Cannot suggest more without debug.
Strange but I can’t get a transparant menu. It’s always white . checked everything in the theme options , all settings in the page . All should be fine according the info found in the help center
Hi! We are sorry but it’s not possible to help without a link to your site or the possibility to access, it’s not possible to understand what option you are missing. You can verify here all the possible causes, in case this doesn’t help please open a private ticket and inser logins: https://support.undsgn.com/hc/articles/213459689
the url is www.ensizen.com/test-2 . It’s not set as homepage , actually a one page slide scroll.
It seems that your skins are not transparent. In Theme Options → Customize → Light and Dark Skins you have not set a transparent or semi-transparent value for the Primary Menu Background Opacity option. Can you please check?
How can i set the skin transparent ? With the slide button ?
the opacity is 100
Exactly so how can it be transparent if is set to 100%, is not exactly what we report here? https://undsgn.d.pr/GoEhIw
By the way 100% opacity means not transparent.
I also tried other values but nothing happened , or maybe I am doing something wrong
Tried 50 and 10 but it stays white
I cannot help more without access, sorry. It’s one of the options suggested in the article, please review them one by one, at least import our demo contents Theme Options so you can start with this setup. Otherwise open a ticket so we can access the installation.
I tried demo content but with the same result , something is changed. Also the ” remove trasparency ” is not selected wherever in theme options.
Cannot suggest better to create another normal page and test what happen. Check also what you have in the Page Options, at the very bottom of your page, at the tab Menu you have checked the Remove Trasparency option.
I am sorry but also there it’s not checked to remove the transparency option.
As suggested try to create another normal page so you can check or if you need private support open a ticket, we cannot help more without the possibility to access your site and verify the option you missed.
is it normal that particle background mess a scroll page like here? http://www.50hzphotography.ie/new/classic-firm/#works
Yes this plugin doesn’t work smooth with Slides Scroll, as for docs it’s discourage to use any plugin that create “heavy” effects.
ok, thanks.
Could you tell me, are Slides Scroll SEO friendly?
Hi, yep it doesn’t influence the SEO.
is there a chance particle background or something similar will work with scroll page in the future?
Slides Scroll is pretty strict about extra plugins (not properly Slides Scroll but the base script used).
Hi, I really love the theme and it works perfect. But I have some issues with the “Creative Director Page”. When I scroll down to the last slide and try so slide further, the page is locked and I cannot scroll anymore and the scroll up button doesn’t work as well. But it is only on tablet and mobile. For some reason the footer is also not visible. Can you please help? Many thanks You can see it on this page: https://robinfaustini.com
Hi bonnychrome! If I’m not wrong this issue is just fixed for the upcoming release. If you need to verify or you support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hey Guys, I know my support has expired, but I am having a big problem And I don’t know how to fix it
When I am adding the “Slides Scroll” or “Simple Scroll” to the page, there is a white bar at the top of the page menu. And the scroll is not working well. it jumps from slide to slide without any effect. sometimes it does not even scrolls, it keeps on the “header content block”.
When I am selecting the “None” scrolling, there is no white bar, and the page just scrolls. I need the “snap” function. HOW can I fix that? is there any Support entry where I Can read? THX a Lot, I really love your Theme!
Hi FlyingGuy! Without a check to your site it’s really not easy to tell you what is the problem, can you please verify this is not the problem? https://support.undsgn.com/hc/en-us/articles/360000130345
Otherwise send the link to your site to check!
Are you testing when you are logged out? From here it’s fine: https://undsgn.d.pr/XCfaHh
Yes. Thx. I have read your link above, and there was, for unknown reasons, the
tag, and this caused the empty white space. But one REALLY last question: do you know why the “copyright” text with the social links are not sticky? they are in the “content block” but when you scroll they scroll too instead of staying sticky as I have set it up.
Hi FlyingGuy! An element can be sticky inside the row container, I think you expect that this element is absolute positioned (not sticky).
Oh, okay. Then I understand the “sticky function” wrong. I assume that I can do this by adding a custom class name, and then styling it with a custom css right?
Hi FlyingGuy, it’s not easy since you are inside Slides Scroll slides, you should hack the code and insert this out of the contents of the page (like for example the menu or the dots elements), then apply a bit of CSS to fine tune it. Just to give you an idea:
/**********************
*
* Action to append something at the top of the body tag
*
**********************/
add_action( 'before', 'uncode_child_hook_before' );
function uncode_child_hook_before(){
echo 'something';
}
Thanks for any help!
Hi! Not sure about the change date method… you should follow this: https://support.undsgn.com/hc/en-us/articles/115002848609-Reorder-filter-menu-items
I’ve manage to fix it! I deactivate the Category Order and Taxonomy Terms Order plugin. Change the date to an older date and that’s it!
Hi and thank you for confirm! 
Im getting a visual composer error when i am activating WP visual composer plugin… and when i try to edit the demo slider, the content blocks is nothing but html code because the visual plugin will not activate… its like the other plugin is conflicting one another?
Hi! Is this a new installation or this happened from one moment to another? What is the specific error you have? Have you also enabled the Role Manager as highlighted in the docs? https://support.undsgn.com/hc/en-us/articles/214000625-WordPress-Installation
I can not use page builder on post pages. I cent even open screen option panel. Is it normal? My theme is updated to Version: 1.9.3
Hi! We don’t have other users reporting a similar problem. Have you activated the Role Manager for Posts in VC options?
yes, it is activated
Not sure what to suggest apart disable extra plugins etc… Unfortunately not other users reported a similar problem. In case open a private ticket.
Hi Guys,
Is it possible to have two types of menus on one site? Just on one page I would like to heave menu on the left side instead like on other pages at the top.
Hi, no sorry this is not a native option, even if this is a creative theme a normal websites has just one menu layout.
Thanks, no problem. I hope you can implement it in future updates as I can see already few people ask about this.
Hi! Yes I remember but we have daily dozen of requests. In case try to contact back in few weeks we’ll check if it’s possible suggest a PHP hack for the child to declare a different menu layout (actually we are closing an update and all devs are full).
Hi Is that possible to have two different colors between the offcanvas menu and the header? I am not sure if the both items are managed by the same skin or not (same question than “adendo”)
@media (min-width: 960px){
.menu-offcanvas .menu-container {
background: red;
}
}PS: If this doesn’t work for you please open a private ticket and insert your site link so we can fine tune on your settings: https://support.undsgn.com/hc/en-us
Thanks, that was another class to override but that works.
Hi tremblant and thank you for confirm! Yes when you apply CSS codes it’s all about overrides.