8633 comments found.
Hello, How can I reduce footer copyright area? I have something like this: http://magdalenaubyszphoto.com/kontakt/ but I would like have someting like this: https://owenbillcliffeweddings.co.uk/london-wedding-photographer-owen-billcliffe/
Thanks, Magda
Hi, you can use this:
footer .footer-last p {
margin-top: 0px;
}Note that you have also an empty tag: https://undsgn.d.pr/lSWrUl PS: If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
please make the privacy plugin translateable with wpml. its very annoying to use 3rd party plugins and loco transalte not working
Hi hmg29! The Privacy Plugins perfectly works with WPML and String Translation addon, since Uncode is one of the WPML certified themes, if you are not able to figure it out, their support takes care to support you: https://support.undsgn.com/hc/en-us/articles/214003905-WPML-Multi-language-Certified-
hot to Remove the Shop Page Subheading?
Hi margiela! It’s not easy understand in words what method did you use to create your headings (in Uncode you can create this in different ways), at least we need the link to your page. Otherwise if even better to have also your site logins to check. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
the text is in header of Shop page “Qui è dove puoi aggiungere nuovi prodotti al tuo negozio”
Hi, this text is a default from WooCommerce, to remove it you have various methods. You can use your Child Theme and insert this script in the functions.php file:
add_filter( 'uncode_archive_subtitle', 'test_get_subtitle' );
function test_get_subtitle(){
if ( is_archive() && is_woocommerce() ) {
return '';
}
}Otherwise you can also use Loco Translate to create an empty translation of this terms or we can suggest also a simple CSS code to hide this sentences by we need to check your site settings.Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hey, any plan or timeline for the ecommerce update?
Hi, yes it’s planned to have fully dedicated WooCommerce update but not for the upcoming release that will come pretty soon.
Hi,
How can I enable the secondary menu only on the home page? and how to put the social media icons in it?
Thanks
Hi HamdiBouafoura! It’s not supposed you can activate it only for the homepage, in case you can hide from all other pages with a simple line of code. Send the preview of the site so we can suggest.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi undsgn team. I love this theme and have everything working nicely in a dev environment.
However, my hosting provider (Pantheon) does not support writing to any folder but wp-content/uploads in the test/live environment. I have createed a symlink per their instructions so that the CSS files can be written to the allowed directory instead of /library/css as you have written. That hasn’t worked properly in a local or dev environment.
Is there any way to change the directory where the CSS files are written in the theme code so that I can use this theme in production on Pantheon? Thanks so much.
Hi benmurray! No there is not an option to change the location of the dynamic files, don’t they offer a setting to change the folders you need to be written?
Hello again, may we suggest to add
define('FS_METHOD', 'direct');
to the wp-config.php file? I don’t know if this is allowed on the live environment as well, but it seems to work on the dev one. We made tests with Pantheon in the past.
Let me know, best 
Hi , how do you make the font in the font stack you default font
Hi JamZieZ! Yes we confirm this is possible! If instead you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask with an account that bought the theme)! Thank you! https://support.undsgn.com/hc
will you add in the future a possibilty to personalize the Mobile Versions – to adopt the media -sizes when it changes to different columns? right now it’s very wide when it changes and doesn’t look nicely i think.
Hello!
Maybe we aren’t talking about the same thing, but Adaptive Image system serves the best resolution on mobile devices as well. Could you show me an example to better understand or, if you prefer, contact our Help Center privately! Thank you in advance! https://support.undsgn.com/hc
haha no i don’T mean the adaptive images i mean the media queries – to be able to customize when the layout jumps to mobile version for example (it jumps very early)
Oh, sorry, I see. Unfortunately it involves many, many things and I’m afraid there isn’t an easy workaround that covers any situation. If you need assistance for a particular circumstance though (the menu only, or a particular page layout) maybe we could find a solution, just contact our Help Center https://support.undsgn.com/hc
hey! for little things I would be able to find a work-around via CSS but it would be great in future updates if you could add some functionality like that.
thx
Hi juicyblue, please drop a line here so we have this request too, thank you: https://support.undsgn.com/hc/en-us/articles/213714949-Feature-Requests
Hi, I would like to change color of the social media buttons of footer copyright area. Right now I don’t see it because my background color in the footer copyright area is the same like the color of icons. Thank you!
Hi! It seems you have applied the wrong skins, otherwise footer icons are perfectly visible as for any Uncode installation, ex: https://undsgn.com/uncode/showcase/
Can you please send us the link to your site so we can have a check and suggest the best trick for you?
Sure, magdalenaubyszphoto.com
Hi mubysz! Yes there is a problem with the skins (I see you crossed skins and colors), since you’ve just started because you do not import the original Theme Options from the Import Demo > Import Theme Options?
I imported Theme Options from the Import Demo.
Hello, select the “dark skin” for the column that contains the icons: https://undsgn.d.pr/wbMNCd.
Let us know, best 
I didn’t add any social buttons to my footer. I only switched “on social buttons” in the copyright section in theme options. And now I don’t see it beacause they have the same color as a footer background. Any idea?
Hi, as explained above, you wrongly modified the skins (dark skins means dark background and light text, while light skin is light background with dark text to grant contrast). Since you are at the very start, why you don’t import original Theme Options? Note that you’ll don’t loose contents, you’ll just need to reset the menu layout for what I see: https://undsgn.d.pr/t0EYPJ
Otherwise you can use this code but this is just a workaround (https://undsgn.d.pr/lwuOAC):
.site-footer .style-light a {
color: #fff;
}
Ok, thanks for your help 
Thank you for confirm! 
Hi there,
I want to make the hover on menu element with a background color like this one : https://360medlink.com/, can you help me to do that plz,
Thanks
Hi HamdiBouafoura, unfortunately we cannot help with this sorry. Please note that help with item customisation is not part of the ThemeForest policy (otherwise authors will become something freelancer for the modest cost of the theme) and if we support you with custom modifications every user should expect the same. I hope you can understand this: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
Anyway we have an Uncode Users Group on Facebook where users help each other with similar stuff, please have a check: https://www.facebook.com/groups/uncode/
is there a way to display iframe in lightbox?
Hi! iLightbox is not based on iframe, not sure to understand. Anyway If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I mean is there a way to display in lightbox (lightbox like in gallery) other web page using iframe? Also it would be great if I could display in ligxtbox inline html content. Is it possible?
I was hoping I can get an answer over here as it is just a simple question. It would be a bit overboard for me to buy support just for this.
Thanks!
Hi 30Flux, ah ok understand, no this is not possible, all the available options and formats are the one you can see in our demo, sorry.
Incredible after all the questions we replied you in the last months you give us 3 stars rate. No words.
Can I expand or reduce images or pages by fingers on mobile screen? I’m using iphone8 plus… but it doesn’t work like that. if possible, plz, let me know how and what i have to do….
Hi! Yes it should work as for our demo, are you not able? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there, I’m trying to hide my shape divider at a larger width than what is currently defined as a tablet. Is this possible?
Hi! Yes you just need a small CSS code, can you please show us your installation and reference the width you need to adjust? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi! It’s seems odd, I’ve seen countless Cyrillic installation, are you sure you don’t have extra codes inside the module? This can happen if you copy the text from Word or another website: https://support.undsgn.com/hc/en-us/articles/214006285-Heading-module-options-don-t-work
Anyway if this is not the reason and you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Yes, already made a Ticker, Thank you!
Thank you for confirm! We’ll check asap!
Hi. I would like to know if you already have a PSD mockup file(s) so we can show some results to the clients? If not do you recommend any solution, the best way to deal with your theme in terms of mockups? Thank you.
Hi abelp and thank you for interest! Unfortunately the whole theme was designed in the browser and mockups are not available. I saw some users used a few screenshot elaborated in PSD (the Uncode design and UI it’s pretty linear to recreate).
Could you share so we could take a look at the result?
Hi abelp! Unfortunately I cannot share mockups created by our customers without a given permission.
Hi) I really like your template, but I unfortunately do not have knowledge in programming… Can I install all the elements without programming knowledge? What are the technical requirements for the template from the hosting (server)? Thanks for the reply)
Hi Kolomeytseva and thank you for interest!
Yes you don’t need specific knowledge apart understand how WordPress itself works. The only suggestion is to follow the documentation and if you have problems contact our Help Center that can guide you (through the necessary steps): https://support.undsgn.com/hc/en-us
Here you can find the Server Requirements: https://support.undsgn.com/hc/articles/213453949
Allright , thanks for the feedback
Sorry but the one reported in the article are the only Uncode options and setups responsible for this. Cannot suggest more without debug.
Strange but I can’t get a transparant menu. It’s always white . checked everything in the theme options , all settings in the page . All should be fine according the info found in the help center
Hi! We are sorry but it’s not possible to help without a link to your site or the possibility to access, it’s not possible to understand what option you are missing. You can verify here all the possible causes, in case this doesn’t help please open a private ticket and inser logins: https://support.undsgn.com/hc/articles/213459689
the url is www.ensizen.com/test-2 . It’s not set as homepage , actually a one page slide scroll.
It seems that your skins are not transparent. In Theme Options → Customize → Light and Dark Skins you have not set a transparent or semi-transparent value for the Primary Menu Background Opacity option. Can you please check?
How can i set the skin transparent ? With the slide button ?
the opacity is 100
Exactly so how can it be transparent if is set to 100%, is not exactly what we report here? https://undsgn.d.pr/GoEhIw
By the way 100% opacity means not transparent.
I also tried other values but nothing happened , or maybe I am doing something wrong
Tried 50 and 10 but it stays white
I cannot help more without access, sorry. It’s one of the options suggested in the article, please review them one by one, at least import our demo contents Theme Options so you can start with this setup. Otherwise open a ticket so we can access the installation.
I tried demo content but with the same result , something is changed. Also the ” remove trasparency ” is not selected wherever in theme options.
Cannot suggest better to create another normal page and test what happen. Check also what you have in the Page Options, at the very bottom of your page, at the tab Menu you have checked the Remove Trasparency option.
I am sorry but also there it’s not checked to remove the transparency option.
As suggested try to create another normal page so you can check or if you need private support open a ticket, we cannot help more without the possibility to access your site and verify the option you missed.
is it normal that particle background mess a scroll page like here? http://www.50hzphotography.ie/new/classic-firm/#works
Yes this plugin doesn’t work smooth with Slides Scroll, as for docs it’s discourage to use any plugin that create “heavy” effects.
ok, thanks.
Could you tell me, are Slides Scroll SEO friendly?
Hi, yep it doesn’t influence the SEO.
is there a chance particle background or something similar will work with scroll page in the future?
Slides Scroll is pretty strict about extra plugins (not properly Slides Scroll but the base script used).