Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Cart 266,425 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

28309 comments found.

Hi, how can I change social icons and nav menu color? https://ibb.co/F0MXrFq

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi,

Is Flatsome theme compatible with Wordpress 5.2 ?

Thank you.

Hi,

Yes, you can update Wordpress to v5.2.

Ux builder is keep loading can’t edit memory already increase plugging desactivite what is solution

Hi,

Your ticket #85084 has been replied. Please check your inbox.

can you tell me how to display only images not videos in instagram slider.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I need some quick help with a major issue. Look at this test page: https://dev.japanese-knives.co.il/test2

Click on the image. Instead of going to the link, the “a” that wraps the IMG, a gallery opens, and not even successfully, it shows an error.

Clicking the image should go to the link URL. changing themes fixes that, it’s something that your theme does, it captures the click.

What do I do? this stops me from going live with Flatsome.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I did, but for some reason I don’t get a reply to that question. You should really get a ticket support system that lets a customer check the status of a ticket.

Hello,

I want to change the base color of this website letvape.com

Like what I want is to change the black background into white or some other color and the text should be in black color then.

Suggest the method or path to do so.

Thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, we are using two plugins, and they are conflicting (an abstract submission, and an event payment system). They only conflict with this theme (so far) and wonder if there is anything we can do to resolve this. The conflict is that the abstract submission system stops working when we activate the payment system.

Hi,

Can you submit a support ticket here?

Is there css to hide blog comment dates and woocommerce product review comment dates?

Hi there,

Post comments time and date still showing.

Pasted CSS in Flatsome > Advance > CSS

Found and fixed using Siteorigin CSS editor free plugin! Highly recommended.

Thanks again.

Thanks for letting us know :)

Como puedo eliminar los Text, divider, y titles de la versión mobile no aparece la opción de eliminar en dispositivos?

GOOGLE TRASLATE:

How can I remove the text,divider, and titles from the mobile version if the option to delete on devices does not appear?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Dear author, I would like to know if it is possible to update to WordPress 5.2

I wait attentive, Regards, Toni

Hi,

We haven’t received any report yet. But it might be better to wait a little bit.

Hello, Is your theme is compatible with Yith plugins (for woocommerce ) ? Best regards.

Hi,

Yes, Flatsome is compatible with the most of Yith plugins. Also, we try to keep supporting all of them (Yith plugins) and fix compatibility issues when reported.

Hi

Our site is showing “Instagram did not return a 200” with the Instagram feed. All was working fine and suddenly it shows up this error.

I found many users with the same problem a long time ago, here in the comments section but some got resolved without any solution. Is there any?

I am using the latest flatsome version.

Hi Is it possible to get a solution here to have the solution public? I saw a few users reporting the same problem but no solution provided to the public.

Thank you

Hi,

There is no public solution because the same Instagram accounts work fine on other installations. It’s mostly caused by host security settings or Instagram blocks the server requests from that server.

Got it. Sent a support ticket (support active now)

Where can i access the css breakpoints? Which css file please? I need to alter the header breakpoint from 849 to 1200 ?

The rest of the site can stay the same.

many thanks. Ps such a brilliant theme!

Hi,

It’s the flatsome.css file.

Can I ask for help? I’d like to change the text letter spacing only on mobile. I cannot find any way to do is in Flatsome. Do I need CSS editing? Here is an example of exaggerated letter spacing on mobile: www.revenue.land

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

That’s great. Thank you!

Hi! the contact icons in my header top bar all display blank/empty tooltip when hovered. The tooltip balloon shows up but with no content. i tried removing all custom CSS and custom functions, but the issue is still there. any help, please?

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hello there. I justouts.com. Search on the site does not work. what is the problem?

Hi,

Can you please submit a support ticket here?

I think there is a huge performance problem with this theme. I did test without any extra plugins. The images are loading extremely slowly, sometime not loading at all in the product page. The scrolling vertical and also horizontal on the product image slider is lagging and not smooth at all. When i’m switching back to Storefront everything is fine. I have the last version of the theme.

It’s a pity because i really like the theme but this is not usable in real world.

on mobile

Hi,

Can you please submit a support ticket here?

no i can’t since my support period expired

Hello, on the shopping cart page, the product description appears vertically. Please, How do I fix this error?

Thanks

correcting, the product name appear vertically. Thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Dear,

Kindly I’d like to ask this probebly simple question.

I have set infinite Scroll – Loading Type – Button ( on click )

I the a way to translate the ‘View more’ text on the button into Dutch translation?

Kind regards,

Tanja

Hi,

Yes, you can translate that string with Loco Translate plugin. Please don’t forget to click on the “Sync” button before translating.

Thank you!

Hi,

I have a pre-sale question:

- Is it possible to create image variations for variable products ? I use Getwooplugins’ Product Variation Images to do that and it’s cool because I can display thumbnails for each variations which update the main product image when clicked. I see your theme can select variations with a color picker or drop down but I didn’t see I could include variation images. If it’s not the case do you think it would be compatible with my getwoo plugin ? - What kind of Mega Menu is packaged with your theme ? is it flexible enough to include images/videos, floating sub-menus etc…

Thanks

Pierre

Hi,

Getwoo plugin hasn’t been tested with Flatsome yet. But being able to use different images for different variations is already an included feature in Woocommerce. Please take a look at here for more information.

Flatsome comes with its own menu system. But you can also use Max Mega Menu or Ubermenu plugin for advanced features. Flatsome is compatible with them.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey