Hi canonik! Please note that this is not a problem of 4G or 5G but it was related to device browsers support. Anyway this is just ready for the next version of Uncode, so you have to wait a bit the new version

I must have the old version as mine says API key not token. I tried pasting the token into this field anyway and it didnt work.

its working now thank you!

Hi adamsanderson1 and thank you for confirm!

Hi WestermannBuroh! I don’t understand why you cannot update to the new version? Please note that the last version is also the only one you can also update WordPress to version 5.0+. Did you modified the core files of Uncode?

The notice “If you Update, everything will be reseted” before you press update scared me but I did update and now everything is fine and is working good! Thanks a lot !

Hi WestermannBuroh! Not sure where you had this message but thank you for confirm!
In what screen you read this?

Hi ivy-suncity! It seems that you missed important info, these changes are not taken by us but are part of the new WordPress and we too think like you about the changes, anyway this is not a problem, you just need to install the new Uncode version and everything will be like before! Please find all the info you need here: https://support.undsgn.com/hc/en-us/articles/360000284218

html .post-wrapper .wpcf7-validation-errors{
    color: red !important;
}

OK now make sense, Vimeo videos have black as default bg, use this code to make white:

.row-background .uncode-video-container > *, .column-background .uncode-video-container > * {
    background-color: white !important;
}

wayhaaaaaaay this is perfect. looks mint. thanks so much for figuring this out. been driving me bonkers.

Thank you for confirm!

No I’m understanding… The body section is transparent, the white is in the HTML but the image is limited to the header, you cannot extend to the background of the page unless you set the same image in the Page Options: https://undsgn.d.pr/4feIKb

I got this now and understand its in CUSTOMISE > GENERAL > HTML BODY BACKGROUND. Thanks very much looks great

Thank you for confirm!

Hi 80marketing! It seems you have some issue in the htaccess or permalinks but it’s not easy to tell you just in words since other users donìt have the same, so we need to check. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi Gaudiha! If you need only this template, please import only this page. As suggested in docs and in the Selective Import pop up, it’s suggested you import also elements that are part of the page, so all portfolios and blogs when you import an homepage (they are not too much). Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello!
That string comes from the core of WooCommerce (it is the default string registered for the product post type), and Uncode prints it in product archive when no other description are set. You can manage it with a filter to add to your child theme though. In this way:

add_filter( 'woocommerce_register_post_type_product', 'uncode_child_woocommerce_register_post_type_product', 10, 1 );
function uncode_child_woocommerce_register_post_type_product( $var ) {
    $var['description'] = false;//to display nothing or the string you prefer (ex: 'Whatever you prefer';)
    return $var;
};

or, if you need more control and condition, in this way:

add_filter( 'uncode_archive_subtitle', 'uncode_child_archive_subtitle', 10, 1 );
function uncode_child_archive_subtitle( $subtitle ) {
    if ( ( function_exists('is_shop') && is_shop() ) || ( function_exists('is_product_category') && is_product_category() ) || ( function_exists('is_product_tag') && is_product_tag() ) ) {
        $subtitle = false;//to display nothing or the string you prefer (ex: 'Whatever you prefer';)
    }
    return $subtitle;
};

Let me know, best

Hi enchantedman! Unfortunately we don’t have other reports, can you please share your site link so we can check what is happen?

Hi pbadam! There is not a build-in option but it’s quite simple with a single line of CSS, please share your preview so we can suggest based on your settings.

@media (min-width: 960px){
.menu-container .limit-width {
    max-width: 1600px;
}
}

Hi WeAreNow! How it goes? Yes it’s possible in Uncode have a masonry page with blog, portfolio, products and pages. The settings for the width are different since you choose from the main module and not inside the pages as it was for Studiofolio: https://support.undsgn.com/hc/articles/115002644249

Hi Gokk and thank you for interest! :)<brYes confirmed you can have fullscreen video (https://undsgn.com/uncode/pages/splash-page/) and you can also associate with the Uncode’s Slide Scroll (ex: https://undsgn.com/uncode/homepages/classic-firm/).

Hi! No this happen since you have installed the Child Theme (generally used for customisations), nothing to be worried: https://support.undsgn.com/hc/en-us/articles/213454729-Child-Theme

Thanks much! You guys have a fab weekend!

Hi werkwerk and thank you for confirming!

Hi Storyvents! As suggested in the StudioWindheim comments it seems that you are using extra plugins, in fact, after months that we published the update we don’t have similar reports. Have you tried disable them?

I have tried to disable the plugins, and things started to work again as soon as I disabled the Jetpack plugin. Seems like something you might want to have a look at…

Hi, it seems there is an option you use for Lazy Load your image, please try that settings.

Hi! We see some codes that are not part of the theme (like https://undsgn.d.pr/XRCB15). Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi musimon and thank you for appreciate Uncode! Yes this is how Uncode works and it’s not possible to modify this, alignments are defined for the whole column that represent 99% of the scenarios. Have you tried to insert other elements in an inner row so you can align them easy? i hope this helps.

Hi, thanks for the reply. You´re absolutely right, that´s one good way to solve this.

Hi musimon and thank you for confirm!

Hi pcbjr and thank you for interest! Yes this is a customisation based on Uncode (for example the logo).

Hey undsgn, thanks a lot for your reply! Is it a unique customisation, or are there options in the theme panel to set the logo like that?

Hi pcbjr! No this is unique customisation and I think it’s something really custom for a commercial WordPress theme.

Hi! Yes this is note, please follow this: https://support.undsgn.com/hc/en-us/articles/360000381529-JavaScript-modules-inside-Tabs-and-Panels

Thanks for the link I have added to the correct area in the theme settings java window. I still see an issue when expanding the accordion though and will try to explain the issue.

I have the accordion with one section in it. In that section I have a portfolio which works nice (when that section is left open on page load). If I set the accordion default to section 2 (it does not exist but I want the 1st section to be closed on load) then the portfolio does not show when expanded.

Hi evilradish! I’m sorry but it’s really not easy and figure this behavior in words…can you please share you preview? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc