Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

By
Cart 136,988 sales
Recently Updated
Well Documented

undsgn supports this item

Supported

This author's response time can be up to 2 business days.

8685 comments found.

Hello Uncode team!

I’m working on my single media page and would really like to make something that uses this display: https://undsgn.com/uncode/portfolio/sidebar-custom-one/

But I see that when I create a portfolio, I get the ”.../portfolio/...” section in the URL ans can’t seem to get rid of it. Could you please advise if it can be taken out?

Thanks for the great work!

Hi HelloLucas! You cannot get rid of this fragment of the URL, this is just how WordPress works, when you use a Custom Post Type like the Portfolio you always have an URL fragment that identifies the type of the URL, in case you can modify the word “portfolio” with another in Theme Options > Extra > Portfolio CPT. Probably there are some extra plugins you can use to alter the URL like Yoast but I’m not sure you can completely remove it.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello, Thanks a lot for your answer, I’ll do my best to recreate the layout I want in a normal page and it’ll be fine :) Have a great day!

Hi HelloLucas and thank you for confirming even if we cannot help with this, anyway please have a check if Yoast can help or similar plugins. It should be something to rewrite the permalinks native structure of WordPress.

Good evening,

I really love this theme and everything, but right now I’m having this issue and I really hope you can help me :-)

I have this one page website, I’m using the “slides scroll” with parallax, but scrolling from slides 1-2 and 2-3 doesn’t work. I’m not able to use the mouse scroll, I get kind of locked in there (only able to “change slides” when clicking on the menu above). From slide 3 on, scrolling works fine.

How could I fix that? Here’s a link to the website: https://bit.ly/2XGvxc0

Thanks a lot, Luiza

Found it – thanks a lot! It works now <3

Hi luizagarofalo and thank you for confirming! BTW Really nice layout!

Thaaaanks! <3

Your Theme is GDPR ready. The user have to confirm when they want to see embeded content (Youtube videos, Tweets…)

Is it possible to use this “privacy container” also for other things? We want to use this plugin: https://codecanyon.net/item/flowflow-wordpress-social-stream-plugin/9319434 and embed it with a shortcode.

Hi joeberlin! You can use the unique Consent Logic (please check the “Uncode WPBakery Page Builder Consent Logic” part): https://support.undsgn.com/hc/en-us/articles/360000911529-Privacy-Plugin Or write your own conditions (check the “For developers”) at the link above. This is an example (check the “Consent Logic”): https://undsgn.com/uncode/gdpr/

Am I mistaken or this demo is not available for importing? https://undsgn.com/uncode/homepages/classic-business/

Hi walliconsulting! This is the new Classic Business and it’s part of Demo Contents from Uncode 2.0+, you need first to update to this version and then, if you have imported Demo Contents with the old version, delete or rename the old Classic Business page and header (if the importer see the old page doesn’t import the new one).

Thank you for the reply!

Hi walliconsulting and thank you for confirming!

Media Icon Size does not seem to work? Will not resize a media icon that I have uploaded. I have tried both PNG and SVG.

Hi guuthemes, this option is only for JPG and PNG and for the lateral layout.

How can we add our own Custom Icon sets?

Hi, you cannot add your icon set but custom icon only.

Hi, is there an option to ad a vertical menu? This would be relevant in combination with the knowledge base home for a better overview over the contents.

/edit never mind, found it.

More like an extra side menu like you have on your documentation: https://support.undsgn.com/hc/en-us/articles/360001670758

Hi Blyawon! Ah ok, this is just a sidebar with a WordPress menu widget, you can create this kind of layout with Uncode too.

Hello,

I am having a problem with archive author. When i use Posts Module with Automatic Query Option “on”, it doesn’t bring the correct posts but all the posts “ordered by date”. can you tell me why ? Am i doing something wrong or it doesn’t work?

Hi MarChris! Don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately or at least ask with an account that bought our theme! Thank you!  https://support.undsgn.com/hc

Hello, I am using Unicode for multiple websites and I am very happy with it. I know that it is working with Yoast, but there might be an issue. When I want to SEO optimize a page, Yoast shows the notification, that the key phrase is not in the header of the page – but it is, because I use a content block and there the key phrase is the H1 title. 1. From a Google point of view: is Google counting the content block as part of the page or as an own entity? 2. In the Yoast setting: do I have to deactivate the indexing of content blocks or not? Many thanks

Hi bonnychrome and thank you for appreciate Uncode! Yes, exactly this is a minor glitch of Yoast only since the header is external when you render the page the header is part of the page. In a few words, Google sees them as unique content since they are outputted on the same page. Content Blocks are not accessible as standalone content (when you are not logged) so you can avoid to index them, their contents are part of the final page.

Thanks for the quick answer. So I have to deactivate index content blocks, right?

Hi bonnychrome! It’s not influent since anyway they are not accessible, so it’s more correct to NOT index them.

Hello, I checked all the comments here and trough your guidelines, but I can not figure out how to solve my little problem.

I have a trasparent menu, that get a white background and became stiky when scroll the page. Is it possible to get the white background also on hover? Thanks

Sorry you need to wrap in a script tag like this:

<script>jQuery( document ).ready(function() {
   jQuery('#masthead').hover(
       function(){ jQuery(this).addClass('is_stuck') },
       function(){ jQuery(this).removeClass('is_stuck') }
) 
});</script>

It works! Thanks a lot!

Awesome. Beautiful theme, efficient support and great assistance!

Hi Jackfabios14 and thank you for confirmation! Nice effect. PS: If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads

Hey there. Love this theme. The best on TF.

Quick Q. Can you use Parallax in Uncode on Single Images and have effects similar to here – http://landing.liquid-themes.com/ where elements slide into view, and overlap on scroll?

I think you can also use Slider Revolution that is part of Uncode theme, it can be used also for create small elements like this, you just need to insert the 3 images in 2 layers and enable the parallax.

Ah cool. Will give that a try. Again thanks for creating the best WordPress theme on the TF marketplace. It just works and works extremely well. Keep it up!

Thank you for confirmation!

Hi, I’m trying to use Literata, a Google font (https://fonts.google.com/specimen/Literata), but isn’t showing up in the Font Stacks under Uncode Child theme options. Can you please advice?

Thanks, Victoria

Hi vickymontero! I think this is a new font from Google and we’ll include in next update, right now you can install it manually: https://support.undsgn.com/hc/en-us/articles/360000840849

I have problems with my uncode theme, I updated the new version and my Vimeo videos disappeared and don’t load. Please help. Thanks.

Hello and thank you.
I don’t see any video in the code either, so, I guess, there’s something wrong in the way the video is put into the content. Are you sue the video is visible on Vimeo as public and it is available in your media library? Have tried to switch W3 Total Cache off for a while and check if the problem doesn’t depend on it?

Let me know, best :-)

Hey, the videos are public on vimeo and available in my library. I turned off the W3 Total Cashe off, but it doesn’t work. I use the WP Bakery Page Builder and the oEmbed to upload the videos onto my pages. In the past it worked out well. Since a couple of weeks and after the update of the theme the videos disappeared. Thanks for your help.

Hi tneiser, unfortunately we don’t have similar reports at the moment so it’s not easy to help you without a check to your site… are you compliant in the System Status? Are you able to display another random video? For example can you please try this?

https://vimeo.com/132237986

Hi there, I’m using the Uncode theme for quite a while now but was surprised to see that the demo store has an Ajax “Add to cart”-button, but my shop doesn’t. Demo store example: https://undsgn.com/uncode/product/black-stripes-t-shirt/ – How can I active that feature for my shop? Thanks & Best!

Hello,
please consider that the AJAX cart is available for simple product only (not variations) and it replicates the function used on archive pages, so must be enabled through the WooCommerce settings: https://undsgn.d.pr/2CIViS
Let us know, best :-)

Thanks, that helped! :-)

Hi BirnenHans and thank you for confirmation! ;)

I use the plugin YITH WooCommerce Advanced Reviews. On the product page, star-rating is displayed, but not on the catalog page. How to solve this issue?

Hi Anatoly79 and sorry for the delay! Star rating on the catalog page is not available by default, in fact you never see this option in all our demo. Anyway, we can suggest a small patch to enable it. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, can we have the ‘username’ being displayed instead of ‘my account’ in the menu when a user is logged in. e.g: if an account is logged in with the username ‘xyz’. can we have ‘Hi, xyz’ instead of ‘my account’ in the menu?

Hello,
I’m sorry, but “My Account” link is an item menu and its text is added manually. You should use a custom PHP filter to edit menu labels dynamically, something like that: https://www.proy.info/dynamically-change-wordpress-menu-label/

Consider it as a starting point. if you need further support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

This would definitely help. Thank you for pointing me in the right direction.

Hi kitaabnow and thank you for confirmation!

Hi, i am trying to update revolotion slider using the envato market plugin but i get ‘a package is not available’ error. How can I fix this ?

Hello,
Envato Market plugin allows you to update plugins you have license for only, so if you haven’t purchased and registered RevSlider separately you can’t update it with Envato Market plugin. Uncode provides updates of included plugins regularly though, so, since Uncode 2.0, if your copy of Uncode is registered correctly, you will get automatic updates of the plugins as well. More info here: https://support.undsgn.com/hc/en-us/articles/214001205-Theme-Update

Let us know, best :-)

Two questions 1) Do you have Instagram embed image support? I can’t see it in your theme 2) What is the name of the free chat plugin you use?

Hello and thank you for your interest.

  1. on this page, if you scroll down, you can see images taken both from Flickr and Instagram: https://undsgn.com/uncode/features/media-gallery/
  2. the chat plugin is not included in the theme, it is a service we use to provide support and developed by Intercom

Best :-)

Hi, I need to buy a new license but I have problems with checkout. I need to change my billing details but in the field EU VAT if I insert my VAT number it says “EU VAT Identification Number should start with IT and have 11 digits”. My VAT number has 11 digits but it doesn’t start with IT. How can I do for having a correct bill?

Hello,
sorry for the issue, but, please, for this kind of things contact the support of Envato, we don’t have any control on the checkout of ThemeForest: https://help.market.envato.com/hc/en-us
Let us know, best :-)

Please, How can I cange or delete the title that appear by default in shop page?? Seems that the e-commerce are in contruction….

“Qui è dove puoi aggiungere nuovi prodotti al tuo negozio.”

Best Regards R.

Hi b-jou! We are sorry but we cannot give you our private email, this is the sense of the Envato support expiration, private support is only offered in the Help Center, we as author have also to abide by the terms of contract with Envato (ThemeForest) which is to the customer and marketplace own interests.

God forbid I understand very well, but the fact remains that by indicating categories (example_1 Example_2 example_3) other categories are called (jhondoe_4, Jhondoe_5), and this is a big bug.

Moreover as anticipated I use an external plugin (advanced dynamic-pricing for woocommerce) for the discounts in automatic to all the categories, but it is visualized only the price already discounted and not the applied discount. Are there any compatibility problems or do I need to set something to display it in the front end?

Best Regards R.

Hi b-jou, we are sorry but it’s not possible to understand in words without even check your layouts and we confirm there are not big bugs! Can you please show us what you refer?

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey