Hello, sorry for the issue, however to better understand what the problem is, it should be better to see the site, understand how old it is etc. So, please, I recommend to contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately or at least ask with an account that bought our theme! Thank you! https://support.undsgn.com/hc

Hello,
via CSS you can force to “0” its “bottom” style attribute.

If you need further support, of course, it is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately or at least ask with an account that bought our theme! Thank you! https://support.undsgn.com/hc

Hello and thank you for the heads-up.
It seems the filter template_include has stopped working with WooCommerce since one of the recenter version. We have already developer a fix and it will be available in the next major update.

Basically you have to replace in uncode/core/inc/main.php:

add_filter('template_include', 'uncode_redirect_page');

with

add_action('init','uncode_redirect_page_init');
function uncode_redirect_page_init() {
    add_filter('template_include', 'uncode_redirect_page');
}

Let me know, best

thanks – it worked!

You’re welcome

Hi Sacristan! You need to import Demo Contents, they are not installed automatically when you install the theme: https://support.undsgn.com/hc/articles/214001065

So tried to use the envato toolkit but got this message: “Downloading upgrade package from the Envato API…

Download failed. A valid URL was not provided.”

Please advise

o.k fixed it..

Hi Thombenja and thank you for confirming! I think you updated the theme to the new version of Uncode that uses the new Envato API. Let us know if you need something else!

Hi guuthemes! No there are not special instructions, the name of the options is self-explanatory, they just “move” the elements in that direction, for example Shift X-Axis moves the element left and right, while Shift Y-Axis up and down and Shift Y-Axis Downward up and down but acting on the bottom margin.

Hi Tzeekat! What image do you refer? The internal images or the cover image?

Hi raystclair! Support policy doesn’t come from us, this is official from ThemeForest, it’s the same for any theme and expiration starts by the moment you buy a product: https://themeforest.net/page/item_support_policy#whats-included-item-support
Unfortunately we don’t have other similar reports (and we invite to verify here) so it’s not easy to help, can you please check if you have some error in the Chrome Developer Tools > Console when you click this button? Can you please activate the WordPress debug mode? Do you have extra plugins active?

Hi HelloLucas! You cannot get rid of this fragment of the URL, this is just how WordPress works, when you use a Custom Post Type like the Portfolio you always have an URL fragment that identifies the type of the URL, in case you can modify the word “portfolio” with another in Theme Options > Extra > Portfolio CPT. Probably there are some extra plugins you can use to alter the URL like Yoast but I’m not sure you can completely remove it.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello, Thanks a lot for your answer, I’ll do my best to recreate the layout I want in a normal page and it’ll be fine Have a great day!

Hi HelloLucas and thank you for confirming even if we cannot help with this, anyway please have a check if Yoast can help or similar plugins. It should be something to rewrite the permalinks native structure of WordPress.

Found it – thanks a lot! It works now <3

Hi luizagarofalo and thank you for confirming! BTW Really nice layout!

Thaaaanks! <3

Hi joeberlin! You can use the unique Consent Logic (please check the “Uncode WPBakery Page Builder Consent Logic” part): https://support.undsgn.com/hc/en-us/articles/360000911529-Privacy-Plugin Or write your own conditions (check the “For developers”) at the link above. This is an example (check the “Consent Logic”): https://undsgn.com/uncode/gdpr/

Hi walliconsulting! This is the new Classic Business and it’s part of Demo Contents from Uncode 2.0+, you need first to update to this version and then, if you have imported Demo Contents with the old version, delete or rename the old Classic Business page and header (if the importer see the old page doesn’t import the new one).

Thank you for the reply!

Hi walliconsulting and thank you for confirming!

Hi guuthemes, this option is only for JPG and PNG and for the lateral layout.

Hi, you cannot add your icon set but custom icon only.

Hi Blyawon! Ah ok, this is just a sidebar with a WordPress menu widget, you can create this kind of layout with Uncode too.

Thanks!

Hi MarChris! Don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately or at least ask with an account that bought our theme! Thank you!  https://support.undsgn.com/hc

Hi bonnychrome and thank you for appreciate Uncode! Yes, exactly this is a minor glitch of Yoast only since the header is external when you render the page the header is part of the page. In a few words, Google sees them as unique content since they are outputted on the same page. Content Blocks are not accessible as standalone content (when you are not logged) so you can avoid to index them, their contents are part of the final page.

Thanks for the quick answer. So I have to deactivate index content blocks, right?

Hi bonnychrome! It’s not influent since anyway they are not accessible, so it’s more correct to NOT index them.

Sorry you need to wrap in a script tag like this:

<script>jQuery( document ).ready(function() {
   jQuery('#masthead').hover(
       function(){ jQuery(this).addClass('is_stuck') },
       function(){ jQuery(this).removeClass('is_stuck') }
) 
});</script>

It works! Thanks a lot!

Awesome. Beautiful theme, efficient support and great assistance!

Hi Jackfabios14 and thank you for confirmation! Nice effect. PS: If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads

I think you can also use Slider Revolution that is part of Uncode theme, it can be used also for create small elements like this, you just need to insert the 3 images in 2 layers and enable the parallax.

Ah cool. Will give that a try. Again thanks for creating the best WordPress theme on the TF marketplace. It just works and works extremely well. Keep it up!

Thank you for confirmation!

Hi vickymontero! I think this is a new font from Google and we’ll include in next update, right now you can install it manually: https://support.undsgn.com/hc/en-us/articles/360000840849