Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

#header.sticky-header .header-main {
    background-color: #1f294c !important;
}

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

You can download the very latest update of the Theme from your ThemeForest(Envato) Account, and then follow the steps listed in this article and also the video:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 10/02/2018. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

Thank-you kindly, @intexpvt! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We will take your suggestion seriously and will try to add any workaround in the Theme with future coming updates of the Theme. We hope you are enjoying the latest update and look forward to continuing to work together!!

Best Regards.

Hello,

Please share your product purchse code with us via our support system so we will check and reset it for you.

Best Regards.

Please check ticket #79211 Please reset my licence key

Hello,

We have replied your support ticket, please check your support ticket reply and reply to your support ticket accordingly.

Best Regards.

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the mobile browser cache.

#header .searchform-popup .search-toggle {
    color: #fff !important;
}

Best Regards.

Hello,

You can change/remove it from Appearance >> Theme Options >> Skin >> Custom CSS as showing in this screenshot: https://ibb.co/r4fPRr3

Best Regards.

Hello,

You can create multiple Custom Product Layouts, but you can use only one at a time as Globally, You can not use it from Single Product Page Setting.

Hope its clear and make sense.

Best Regards.

Hello,

Please go to Appearance >> Menu >> Click the Screen Options Button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu: https://prnt.sc/fhhvws

Best Regards.

Hello,

Yes, you can do it, Please go to Appearance >> Menu and create a new Menu: https://ibb.co/yfnx7PR
, now set any Menu Items in it as per your requirements, and choose that particular Menu as Secondary Menu as showing in this screenshot: https://ibb.co/5hp1jrV
, Now go to pages and edit the particular page on which you want to set it, and you will finds the view options, you have to select that particular Menu as Main Menu for that particular page from View Options as showing in this screenshot: https://ibb.co/qrMdFdS
, I hope it will help you.

Best Regards.

I didn’t receive any email. I’m still waiting your support respond. Now when i try to signup for the support account it says ’’Purchase code already used.’‘

Can you please help me ??

Regards

Finally i got it. Thank you.

Most Welcome!!!..

Hello,

Yes, Porto WordPress is fully compaitable with Elementor Pro plugin, but you can not use Elementor Pro plugin for editing the Demo elements because those Demo’s has been made using WP Bakery plugin, So if you want to use Elementor Pro plugin then you have to start from Scratch.

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

For future please read this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-

Best Regards.

Awesome! We love hearing this, amorphisbjk!! We count it a great honor that you are using Porto Theme and look forward to continuing to work together and surely there are many exciting days and features ahead

Cheers!

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry to say that but the SALE is over now and we have no any plan for Sale now, you have to purchase it on its regular price.

Best Regards.

Hello,

I have tested it again now, and yes you are right, If you set the layout for the side as Wide Globally, then it will not possible to change it from any particular Custom post Theme options, Global will apply on all the Custom Post Type Options.

This requires Customization.

Best Regards.

Customization? Are you kidding me? This should of already be available.

Hello,

That is how it is working, and there is no option in the Theme for it, but for you, I am forwarding this to our development department for considering to make the plugin compatible with the Theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness and also we are unable to make the Theme Compatible with all the WordPress plugins. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hello,

1,2. Sorry for the inconvenience I tested the same thing on my test site and the latest version of the wishlist plugin is not working properly with the theme I’m referring this issue to our development department for testing it in deep and till that use old version of the plugin attached below. And you will find this issue fixed in our next update. You have to be patience till that, I am sorry for the inconvenience this is because of the recent update of the plugin.

3. I am not able to understand it properly, can you please explain it more clearly.

Best Regards.

Thank you very much for your quick respond.

Actually I meant, with new shop2 update, porto has made some changes (font size, font-family & color) to the single product page >> entry-summary section. With that changes, product title and short description font sizes are also increased. But others fields font sizes (like product-tab >> description, additional information & review sections) remain as unchanged. Due to this, single product page gets bit ugly, since there are different different font sizes (mainly descriptions).

Is there a option in the theme setting to revert these changes without editing custom css.

Thank you

Hello,

No, Sorry to say that but you have to change it using Custom CSS, Please contact us via our support system with your site WP Admin Login details so we will check/test it on your site and provide you the proper Custom CSS for it.

Best Regards.

Hello,

1. Please edit your Home Page and you will find Porto Ultimate Content Box element, you have to edit it and change the image from its setting as per your requirements as showing in this screenshot: https://pasteboard.co/IMHhKef.png

2. You have to use the plugin for it, You can use WOOCS or WPML as per your requirements, please read this article point #6:

https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress

And also in Theme Documentation here:

https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.