Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

thanks

Most Welcome!!!

Hello,

Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-outimage .add-links .button {
    background: #dd0a0a;
    color: #fff !important;
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/08/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

Welcome to Porto Family ..

Regarding Newsletter Pop Up: Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Regarding Sidebar Menu: Please edit your Home Page and scroll below you will find view options and under View Options, you will find an option of the sidebar Menu, please check which Menu is assigned as sidebar Menu from there on your Home Page and you can change it from there and edit it from Appearance >> Menu as per your requirements.

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Thanks for letting us know, Yes I have just tested it and finds the same result, This is a small CSS issue, You can solve it simply using Custom CSS given below and we will solve it on our Demo asap.

@media (min-width: 992px){
.header-wrapper.header-side-nav:not(.fixed-header) #header {
    z-index: 999999 !important;
}
}

Best Regards.

Hello,

Wp Bakery Google Maps element: Please watch this video:

https://www.youtube.com/watch?v=nt9DwMqIAdU

Ultimate Addon For Visual Composer Google Map element, Please watch this video:

https://www.youtube.com/watch?v=tzjaeXYYKmA

And Regarding billing account and cost for Google Map API key, you can contact Google Map Support here: https://support.google.com/maps/?hl=en#topic=3092425

They will let you know all about it.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 24/05/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-outimage .add-links .button {
    background: #dd0a0a;
    color: #fff !important;
}

Best Regards.

Hello,

Sorry to say that but there is no Option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

Best Regards.

Hello,

We have replied to your support ticket #80042, Please check your support ticket reply and reply to your ticket accordingly.

Best Regards.

Site is showing Porto theme functionality error on my site error log file. Please check

Hello,

We have replied to your support ticket #80042, Please check your support ticket reply and reply to your ticket accordingly and please do not ask or panic here, once your ticket will be resolved you will get the reply of your support ticket every time.

Thanks for your understanding.

Hello,

Please go to Porto >> Theme Options >> General and change/set the Layouts from there of your site as per your requirements for different sections: https://ibb.co/x8Z9dKt

Best Regards.

Hello

Thanks for the answer. I lost access to the site because the domain no longer has access. I tried to change my computer file in c: / windows / system32 / drivers / etc / hosts the ip of my server and domain to get access, I got access to the site, I managed to disable.

But when I activate on my other site, I get the warning: “Purchase Code is not valid or could not connect to the API server!”

What to do?

Thanks

Hello,

I did it! Thanks.

Sound’s Good!!!...
You are the best..

Hello,

Please copy and paste the below given Code into your site Child Theme function.php file and check your site after removing the browser cache.

/**
 * @snippet       Adds prefix to WooCommerce prices
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @compatible    WooCommerce 3.8
 * @donate $9     https://businessbloomer.com/bloomer-armada/
 */

add_filter( 'woocommerce_get_price_html', 'bbloomer_add_price_prefix', 99, 2 );

function bbloomer_add_price_prefix( $price, $product ){
    $price = 'Starting From ' . $price;
    return $price;
}

Best Regards.

Thank you so much guys ! It works <3

Most Welcome!!!..

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.product-summary-wrap .single_add_to_cart_button {
    display: none !important;
}

Best Regards.

It’s working, amazing, thanks

Most Welcome!!!..

Hello,

Sorry to say that but there is no Option for changing it in Mobile version, This requires Customization, and I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hello. Is there any news about tabs layouts on mobile? I think there should be such basic options as different layouts on mobile, PC as well.

Hello, @kliudziau,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understand.

Hello,

Please go to Porto >> Theme Options >> Skin >> Custom CSS and comment out the CSS showing in this screenshot: https://ibb.co/42SSrCB
save changes and check your site after removing the browser cache.

Best Regards.

Hello,

Can you please share the element screenshot which you are talking about and if possible please share the issue screenshot as well so that I’ll check it and provide you the best possible solution for it, Please try to contact via our support system with your site WP Admin Login details so we will check it on your site directly.

Best Regards.

Screenshot: https://prnt.sc/qkwfhh

Hello,

I have just tested it at my end and it is working perfectly fine at my end: https://ibb.co/yhDsPmk
https://ibb.co/qdq2R99

If it is simply displaying: block or display: inline-block CSS issue then you can change it easily using Custom CSS.

Although I will also forward it to the development department for testing it in deep and if founds the issue solve it with the upcoming updates of the Theme.

Thanks for your understanding.

Hello,

Can you please share your site URL so that I’ll check and provide you the Custom CSS for it.

Best Regards.

Thanks!

Hello,

This is just because of the Lazy Load, Please try once with deactivating the Lazy Load from Porto >> Speed Optimization Wizard >> Lazy Load: https://pasteboard.co/IGvo3ad.png

Best Regards.

Hello,

Sorry for the inconvenience but the latest version of the Wishlist plugin is creating an issue with the Theme, So please do not update it, for now, we are working on the new Theme update is which we will solve it, for now, please use the old version of the plugin it will work for you fine.

Best Regards.

Hi, which version of this plugin works correctly? when new update release?

Hello,

The Last version 2.2.11 works fine.

And soon you will find the new update of the Theme we are working on it, Please be patience till that.

Best Regards.

Hello,

Please go to WP-Dashboard >> Setting >> Permalinks and reset and resave the permalinks from there and save changes and check your site after removing the browser cache, I am sure your issue will solve.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 17/10/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

This is not related to me. Where is the members section? Did you remove with new version of porto? It is not related to links, i am not able to see any of my pages.

Before you remove members section my links were located under it https://www.kahramanlar.com.tr/masif-panel-cesitleri/ceviz-masif-panel/

i need my pages back!!

Hello,

Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

, and if yes then please once check with deactivating all the third-party plugins and check your site, hope your issue will solve and then again you have to activate all the third-party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache

https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem

, Hope this will solve your issue and if still the issue will be there then remaining your site third party plugins deactivated and share your site WP-Admin Login details via our support system and the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization so that we’ll check it for you and provide you the best possible solution for it but after extending your support extension.

Best Regards.

Hello,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Best Regards.

Hello,

This is not a bug but the header you are using on your site is made using Header Builder and it has been set under Header Builder using HTML Element as showing in this screenshot: https://ibb.co/3hf2NBz

Best Regards.