23241 comments found.
I would like to be able to modify the space on the left and on the right since I see it very attached, where this change is made.
https://i.ibb.co/HD2hWJt/2020-01-09-01-23-42.pngHello,
Please go to Porto >> Theme Options >> General and change/set the Layouts from there of your site as per your requirements for different sections: https://ibb.co/x8Z9dKt
Best Regards.
Hello, my license domain is from my client and he sold it to someone else and wants to continue with the site, how do I transfer my domain license?
Thanks
Hello,
First of all, you can only use the single license of the Theme on a single site/domain, This is Envato policy you may wish to confirm from them.
So if your code is activated on one of the sites then you have to deactivate it from there and then you will be able to activate and use it on your site.
Please read this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Best Regards.
Hello
Thanks for the answer. I lost access to the site because the domain no longer has access. I tried to change my computer file in c: / windows / system32 / drivers / etc / hosts the ip of my server and domain to get access, I got access to the site, I managed to disable.
But when I activate on my other site, I get the warning: “Purchase Code is not valid or could not connect to the API server!”
What to do?
Thanks
Hello,
I did it! Thanks.
Sound’s Good!!!... 
You are the best..
Hi, I would like to add “Starting From” before prices, how can I do that ? Best,
Hello,
Please copy and paste the below given Code into your site Child Theme function.php file and check your site after removing the browser cache.
/**
* @snippet Adds prefix to WooCommerce prices
* @how-to Get CustomizeWoo.com FREE
* @author Rodolfo Melogli
* @compatible WooCommerce 3.8
* @donate $9 https://businessbloomer.com/bloomer-armada/
*/
add_filter( 'woocommerce_get_price_html', 'bbloomer_add_price_prefix', 99, 2 );
function bbloomer_add_price_prefix( $price, $product ){
$price = 'Starting From ' . $price;
return $price;
}
Best Regards.
Thank you so much guys ! It works <3
Most Welcome!!!..
Hi, I would like to hide the “Add to Basket” button, without going on Catalog mode. My website is using a Product Personnalisation tool, and people can buy using it. Is that possible ?
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.product-summary-wrap .single_add_to_cart_button {
display: none !important;
}
Best Regards.
It’s working, amazing, thanks
Most Welcome!!!..
Hello. Product page tabs. Why there are several different options of tabs layouts for Desktop, but only accordion layout for mobile devices? Then I choose default layout, I expect to have it on mobile also, but unfortunately it is not possible. In some cases its really bad – for example, if first tab has many text on it, you have to scroll down a lot to reach other tabs, which are almost at the bottom of page. Is there any way to change it somehow? I see that other themes don’t have such problem.
Hello,
Sorry to say that but there is no Option for changing it in Mobile version, This requires Customization, and I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Hello. Is there any news about tabs layouts on mobile? I think there should be such basic options as different layouts on mobile, PC as well.
Hello, @kliudziau,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understand.
Hello!
I have just added a basic menu hierarchy to my website (in this case, Circuit Breakers) however, the menu is not showing correctly when I view the page and hover over the menu item. Can you please check my page (www.freemansolutions.co.uk) and let me know whats going on?
Hello,
Please go to Porto >> Theme Options >> Skin >> Custom CSS and comment out the CSS showing in this screenshot: https://ibb.co/42SSrCB
save changes and check your site after removing the browser cache.
Best Regards.
There seem to be a minor style bug when using icon content box (4th column): .featured-boxes-style-3 .featured-box .box-content { display: inline-block; } This should be display: block
Hello,
Can you please share the element screenshot which you are talking about and if possible please share the issue screenshot as well so that I’ll check it and provide you the best possible solution for it, Please try to contact via our support system with your site WP Admin Login details so we will check it on your site directly.
Best Regards.
Screenshot: https://prnt.sc/qkwfhh
Hello,
I have just tested it at my end and it is working perfectly fine at my end: https://ibb.co/yhDsPmk
https://ibb.co/qdq2R99
If it is simply displaying: block or display: inline-block CSS issue then you can change it easily using Custom CSS.
Although I will also forward it to the development department for testing it in deep and if founds the issue solve it with the upcoming updates of the Theme.
Thanks for your understanding.
Is there any way to reduce the white opacity of “out of stock” items? It’s way too bright and my products underneath can’t really be seen.
Hello,
Can you please share your site URL so that I’ll check and provide you the Custom CSS for it.
Best Regards.
Hello,
This is just because of the Lazy Load, Please try once with deactivating the Lazy Load from Porto >> Speed Optimization Wizard >> Lazy Load: https://pasteboard.co/IGvo3ad.png
Best Regards.
Hi, We have problem with wishlist button , when new update release?
Hello,
Sorry for the inconvenience but the latest version of the Wishlist plugin is creating an issue with the Theme, So please do not update it, for now, we are working on the new Theme update is which we will solve it, for now, please use the old version of the plugin it will work for you fine.
Best Regards.
Hi, which version of this plugin works correctly? when new update release?
Hello,
The Last version 2.2.11 works fine.
And soon you will find the new update of the Theme we are working on it, Please be patience till that.
Best Regards.
Did you remove the “members” part?? because my pages on this category redirects to 404 pages? How it could be possible?
Check the bottom of the pages please
https://www.kahramanlar.com.tr/masif-panel/there are members (I’ve switched them to product category)
but when i click them it shows 404 pages please explain this, i did not change anything
Hello,
Please go to WP-Dashboard >> Setting >> Permalinks and reset and resave the permalinks from there and save changes and check your site after removing the browser cache, I am sure your issue will solve.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 17/10/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
This is not related to me. Where is the members section? Did you remove with new version of porto? It is not related to links, i am not able to see any of my pages.
Before you remove members section my links were located under it https://www.kahramanlar.com.tr/masif-panel-cesitleri/ceviz-masif-panel/
i need my pages back!!
Hello,
Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
, and if yes then please once check with deactivating all the third-party plugins and check your site, hope your issue will solve and then again you have to activate all the third-party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
, Hope this will solve your issue and if still the issue will be there then remaining your site third party plugins deactivated and share your site WP-Admin Login details via our support system and the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization so that we’ll check it for you and provide you the best possible solution for it but after extending your support extension.
Best Regards.
Did you remove the “members” part?? because my pages on this category redirects to 404 pages? How it could be possible?
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
I installed Porto 5.2.0 on my new website, i want to change header “CALL US NOW +123 5678 890” to another number, i tried changing it through “Theme Options>Header>Contact Info” but no changes are seen, i even deleted the text but its still showing on homepage. I even tried different browser and deleting browser cache, deleting website cache nothing worked. Look like a small bug to me. Screenshot: https://prnt.sc/qkimcb PLS HELP!
Hello,
This is not a bug but the header you are using on your site is made using Header Builder and it has been set under Header Builder using HTML Element as showing in this screenshot: https://ibb.co/3hf2NBz
Best Regards.
hello why the search results are so narrow ? http://prntscr.com/qkinb8 thanks could be enlarged ?
Hello,
This is because of the cache, If you inspect your site you will find all the CSS of your site is coming from the cache, You have to remove all the server, site cache and deactivate the server and site cache plugins and finally check your site after removing the browser cache, I am sure your issue will automatically solve. Please read the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
Hello,
Please try once with the below given Custom CSS code, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media(min-width: 992px){
#header .searchform .live-search-list {
width: 300px !important;
}
}
Best Regards.
Hello,
Please try once with the below-given Custom CSS code, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media(min-width: 992px){
#header .main-menu {
margin-left: -50px !important;
}
}
Best Regards.
yes it works when not sticky… but when becomes sticky it goes upon the logo that appears… http://prntscr.com/ql6mwe that code could be used only when not sticky or … can shift also the logo when sticky ? thanks
Hello,
Can you please contact us via our support system with your site WP Admin Login details so we will check it on your site directly.
Best Regards.
Dear author. Can you please tell us where to find customization for Currency & language swatches ? to add more languages and currencies.
Thank you.
Hello,
Please read and follow the instructions in point # 6 in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress
And also in Theme Documentation here:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
Best Regards.
Hi team, can you reset my license cause i want change my domain
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi, how can I change the colour of the original price for an on sale product. The sale price is black but the old price is grey and hardly visible on a white background. Thanks
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color value in the given code as per your requirements, It will work for you.
ul.products li.product-col .price del {
color: yellow !important;
}
Best Regards.
Perfect, thanks
Most Welcome!!!
Which file Purchase Code ? kindy tell me i’m very trouble i’m warking fast but your demo not import with out key where i find thy key
Hello,
Please read and follow the instructions written in this article:
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Best Regards.
1. Add search by product title and “no result ” option for searching 2. add/fix wishlist option. Otherwise theme has big issues.
Hello,
1. Please read and follow the instructions written in below-given an article that how Search Works:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
2. Sorry for the inconvenience but the latest version of the Wishlist plugin is creating an issue with the Theme, So please do not update it, for now, we are working on the new Theme update is which we will solve it, for now, please use the old version of the plugin it will work for you fine.
Best Regards.
1. why do you ask to use plugin without make custom features in your theme like sku & tag search?
make custom features like sku & tags like woodmart
Hello,
Search by SKU and Search by Tags are the Custom Search feature of the Theme: https://ibb.co/qMkX2Pr
, I think you have not read the given article properly.
Best Regards.
where is “Search by Title”?
Hello,
You don’t need to enable Search by Title, Simply turn OFF the Live Search and Turn ON the Yith WooCommerce Ajax Search, It will automatically enable Search by Title. Please read and follow the instructions written in the below-given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
https://smartwave.freshdesk.com/support/solutions/articles/12000059605--30-how-to-set-choose-change-search-result-page-layout-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/05/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Why do you ask to use plugin without fixing your theme?Why will we load extra plugin?Maximum theme develop their own search? why not you?
Hello,
You are not understanding it properly, That is not the plugin added now, but its around 3+ years the plugin was added in the Theme and without it you can simply use the Theme Search as well.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/05/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
how can i remove the option of quick view in woocomerce ? thnks!
Hello,
You can turn ON/OFF the Quick View from Appearance >> Theme Options >> WooCommerce >> Product Archives: https://ibb.co/KzsRvfq
Best Regards.
Boa tarde, ja tenho o Tema Porto, mas preciso atualizar o WP Bakery, como faço? como devo proceder?
Hello,
You can download the latest plugin from this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Best Regards.
