23241 comments found.
Hi, is it possibile to set a default Page Layout for a custom post type that is not Member, Portfolio, FAQ or Event? Maybe editing the file functions.php where it is declared? Thank you
Hello, @stemoga,
No need to write any code for changing the pre-Built Custom Post Types default Layout, you can change it easily from Porto >> Theme Options:
Member >> Member Archives
Portfolio >> Portfolio Archives
Post >> Blog & Post Archives
WooCommerce >> Product ArchivesSimply you can change the layouts from there as per your requirements. If you want to change the layout of your own newly created Custom Post Type then it requires Customization and you can contact our Customization team for paid Customization services or hire any developer.
Thanks for your understand.
Hello!
I have a problem. I made a new sidebar, but when I drag and drop some widget in it, it doesnt save – after refresh sidebar is empty!
I deactivated all plugins, but the problem remained. I have latest wp and porto version.
Can you check this on your end?
Hello, @arturs4,
I have just checked your site now and finds that you have currently Installed and Activate the server cache and site cache plugin as well as showing in this screenshot: https://postimg.cc/7bk7tF65
I have also tested it now on my test site and it is working perfectly fine at my end on my test site, you can test the Theme on Localhost OR any other test site as well.
Please first flush the server cache and then deactivate it till you are in the development process and then you have to find and delete the cache folder under wp-content OR wp-content/uploads and then you have to Login into your WP and flush all the cache using plugin of cache you are using on your ite and deactivate all the third party plugins including the cache plugins as well and finally check/test your site after removing the browser cache, I am sure you will not finds this issue anymore, and if yes then remain all your site third party plugins deactivated and also the server cache as well and contact us via our support system with your site WP Admin Login details so that we will check it for you on your site but after extending your support extension because your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello!
I found the problem – the sidebar didn’t work if there were specific Latvian language letters like ā ē ū etc. used in sidebar’s name. I suppose this is a problem with WP, not your theme.
Hello, @arturs4,
Yes, For making it sure you can once check with the default WP Theme like Twenty Twenty as well.
Thanks for your understand.
compatible with Wordpress 5.4?
Hello, @ElCegu,
Yes, The latest Porto WordPress version 5.2.2 is fully compatible with the latest version of WordPress 5.4, you can go with it.
Regards, P-THEMES.
Hello,
I’m trying to set a portfolio like this https://www.portotheme.com/wordpress/porto/portfolio3/portfolio/small-slider/ but I´m been unable to add more than one image. I just can add the featured image.
Please could you let me know how can I set a gallery image like the link?
Thanks.
Hello, @Teveoonline,
Please go to Appearance >> Install Plugins and Install and Activate the Dynamic Featured Image plugin and then go to Portfolio and edit the particular Portfolio and at right side you will find the option of multiple Featured Images and you have to set it from there and it will work for you: https://postimg.cc/JtrR1fMH
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 08/01/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi guys. I bought the theme and installed it on a site. Portfolio section not showing up on the backend. Disabled all 3rd party and nothing. Help please!
Hello, @afrogiova,
Please make sure that you have turned ON the “Portfolio” custom post type from Porto >> Theme Options >> Portfolio as showing in this screenshot: https://postimg.cc/d78X6s5S
Regards, P-THEMES.
Hy! i try to put the header bakground to black, but the theme don’t respect it. But when i put directly in a page it does. please i need this fixed
Hello, @alextremps,
This only because of one of the two reasons, The cache or the File permission issue, please read and follow the instructions written in this article, I am sure it will help you in solving your issue:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 21/03/2020. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
hello
I’m encountering a bug in this particular case: Theme options > Header > Search Form.
if Search Layout is ON if Search Content Type = Product si Show Categories NO
Search Placeholder = the text does not appear on the site
there is also a display bug because the magnifying glass logo is in the middle, and auto-completion doesn’t work.
Thanks
Hello, @formatique.
This is not the bug but you misunderstood its functionality. That Placeholder only works with Live Search, not with Yith WooCommerce Ajax Search Functionality.
So in order to work that Placeholder, you have to turn OFF the Yith WooCommerce Ajax Search plugin and turn ON the Live Search under Porto >> Theme Options >> General >> Site Search and it will work for you:
https://postimg.cc/kDHNWJXQ
https://postimg.cc/06979rcs
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/12/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi friends, I need help to solve the product carousel problem at Porto Thema. I do not want out of stock products to appear in the “Porto Product Attribute” and “Porto Best Selling Products” product list.
This is the code that works for home. The object of the home is “Porto Recent products”. In the code I wrote and it works, it appears in the second line as ‘recent_products’.
add_filter( ‘woocommerce_shortcode_products_query’, function( $query_args, $atts, $loop_name ){ if( $loop_name == ‘recent_products’ ){ $query_args[‘meta_query’] = array( array( ‘key’ => ‘_stock_status’, ‘value’ => ‘outofstock’, ‘compare’ => ‘NOT LIKE’, ) ); } return $query_args; }, 10, 3);
First question: for the code to work on the object “Porto Product Attribute” on the product page, which object name should I replace ‘recent_products’ in line 2 with?
Second question: in order for the code to work on the object “Porto Best Selling Products” on the product page, which object name should I replace ‘recent_products’ in line 2 with?
Third question: the object name ‘woocommerce_shortcode_products_query’ in line 1 will work for the object “Porto Product Attribute” and for the object “Porto Best Selling Products”, correct?
Thanks.
Hello, @edenilsonalves,
Sorry to say that but this is not possible using Theme Options and nor this is only possible by changing the simple code in one file only, those elements templates files are seperate and working/functionality files are seperate and you will find all the the files under wp-content/plugins/porto-functionality/shortcodes and you have to customize those files as per your requirements, here we only provide our dedicated support for the Theme Options related issues only and as this requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.
Thanks for your understand.
Hi. How are you?
Can you reset my license, please? I have to delete then because of a plugin incompability.
Thanks.
Hello, @codebisnis,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
How do I migrate my template to Guttenberg?
Hello, @Imre81,
Sorry to say that but this is not possible, you have to start from Scratch with Guttenberg plugin.
Regards, P-THEMES.
Hello there I use Construction of your theme. I want to add a picture to the main menu. I made 4 lines to the drop down menu. How can I add a small picture?
Hello, @keremsenyuz,
Please watch and follow the instructions showing in this video I have created for you: https://jmp.sh/x954ft8
Regards, P-THEMES.
to add a single picture that you show in the video. I want to add a picture for each line in the menu. How can I send you a sample picture?
to add a single picture that you show in the video. I want to add a picture for each line in the menu. How can I send you a sample picture?
Hello, @keremsenyuz,
Please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
Hi, do you have a form for bug reports?
Hello, @TOPA_Sven,
Sorry to say that but do not, Please share your issue here or via our support system so that we will check it on your site and provide you the best possible solution for it.
Regards, P-THEMES.
Its not a big deal, but when you use the WPBakery Page Builder for a blog post and then add the Masonry Media Grid element and set it to lazy loading, all the featured Images dont load. Not only in that post, but also on the archive page and all other posts. When you delete the element, the blog images load again.
Hello, @TOPA_Sven,
This is not an issue but the Lazy Load issue, Please turn it OFF/Un-Check from Porto >> Speed Optimization Wizard >> Lazy Load and click on compile button and finally check your site after removing the server, site and browser cache, I am sure you will not finds this issue anymore, and it is clearly written in Lazy Load section that:
Disable this option if you have any compatibility problems.
So, your site has compatibility problems with Lazy Load please do not use it.
Regards, P-THEMES.
Hey. Nice theme! So I like different elements of different shop demos. Is it easy to create a homepage that had the header from one, the newsletter signup from another, the footer from another, and so forth?
Hello, @OmriS,
First of all, thanks for showing your interest in Porto WordPress.
You can simply use the content of different Demo’s to your site using Porto Studio Functionality:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
And if you want to use the different Demo’s Header and Footer on your site, you can simply create it easily as per your requirements.
Regards, P-THEMES.
well thats bloody fantastic! Thanks for the quick reply.
Hello, @sp1nner,
Please deactivate all the third party plugins and check your site after removing the browser cache, Hope this will solve your issue and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site.
OR
Try once editing your Footer and Content and Widgets and finds and remove those texts/tags as per your requirements.
Otherwise, please contact us via our support system with your site WP Admin Login details so that we will check it for you but after purchasing the support extension because your 6 months of support period is expired from 29/04/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I’m having a problem with the css rendering. I’ve followed the installation instructions (they are simple). Received no errors (even in the logs) and my site still looks like this after I go through the wizard: https://buylocal.io
Hello, @youzag,
Please deactivate all the third party plugins and check your site after removing the server, site and browser cache, I am sure your issue will solve and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, Otherwise, please contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
It seemed to be a server side issue. I paid for the $50 installation and the gent did a great job fixing it. I think the “alternate” install was failing and it had to have the “standard”.
Hello, @youzag,
Sound’s Good!! That your issue is resolved.
And thanks for clearifying that this was your server issue.
Regards, P-THEMES.
Can you please reset my Purchase code?
Hello, @OLIGGDA,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Thank you @PT-Support2
For Porto Carousel Slider, I added my 3 slides, and when I view homepage on tablet mode, demo slider overlaps the slides I created. Check screenshot: https://pasteboard.co/J1z2yGD.png
Hello, @gmanz73,
This is because of the Image Sizes, You have to upload: 1964×532 Dimension Images for that Slider, Please try it and it again I hope your issue will solve and if not then please contact us via our support system with your site WP-Admin Login details so that we will check it for you.
Regards, P-THEMES.
Hi. How are you?
Can you reset my license, please? I have to delete then because of a plugin incompability.
Thanks.
Hello, @haegger,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Thank you so much!!!!
Hello, I wanted to test the Speed Optimize Wizard and now the display of my site has crashed. To cancel the modifications I unchecked everything and then compiled but I can’t go back to normal… when I look at the source code, I can see that it is compressed because on only one line so my cancellation was not taken into account… How can I do please ? via the database ? thank you
Hello, @amrani,
Just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/XZRt7rfz
It must be the cache issue at your end nothing else.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 09/09/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I need to display—Cart, Category, Home, Search is it possible:
Hello, @haliq8,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible, you have to make it possible using any third party plugin or it requires Customization.
Regards, P-THEMES.
