8684 comments found.
Hi there, my header content is fading out when I scroll down – is it possible to remove this and have it remain?
Hi teamwassTO! Yes sure you just need to remove the Menu Hide option: https://undsgn.d.pr/YvECMV
Hi there, thank you for the response. It’s not my menu that’s causing the issue, it’s the content block header that I’m using. Please let me know if it’s possible to have the content remain static and not fade out when you scroll down. Thanks in advance!
Hello and sorry. However you can control that as well from Page Options: https://undsgn.d.pr/oGXGs7 or globally, for each post type, from Theme Options: https://undsgn.d.pr/JGj8wK
That did it! Thank you so much 
You’re welcome!
I’m searching tu put an Hn title in a simple button but i don’t know how to that ? when i put an <Hn> before the title, it move the vertical align of my button. Is there a solution ?
Hello!
Sorry, the button module is not designed to host html tags inside. Especially headings are block elements while “a” tags of the buttons are inline HTML elements (more info here: https://www.w3schools.com/html/html_blocks.asp ) so, in the logic of HTML markup, it should be the opposite, that is the headings should contain the buttons. Otherwise the appearance and formatting may be difficult to control, as in your case.
Let me know if you have further doubts.
thanks, it’s what i was thinking too but i was telling that Mayyybbbbeeee, there was a solution 
but not ! no problem !
Ok! Have a nice day
Hi, I am using this template with a license on my personal website. Having many types of graphics available, I would also like to use it for another personal project of mine, ecommerce, but on a different hosting domain. Can I use the same license for two different domains or do I have to buy a new one? Furthermore, if I had to buy a new one, is it possible to temporarily use the one already purchased only to build the entire site on the new domain before the official pibblication? I will buy it once I make sure that the project will actually be put online, as currently only a project idea! Thank you
Hi mrtrufini and thank you for asking! When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409
No sorry you cannot use a temporary license, as for ThemeForest and copyright terms, 1 license is for only 1 website. I hope this helps!
Ok thank you! Even if I use the theme initially on the local network? do you still need the second license?
Hello again! You can definitely build your site on local host and than move it online without purchasing a new license of course, if this is what you mean.
Ah perfect, so on the local network if I don’t insert the license on the UNCODE theme, it won’t block me before I put it online, right? obviously once the work is finished I will buy again the license for the second domain!
Hi mrtrufini! Yes confirmed, the ThemeForest policy states that you cannot build more than 1 website with 1 Purchase Code but obviously local installations don’t count.
Perfect! Thank you so much!
Thank you for the confirmation!
Hi. is the purchase license for the use of a single website or multiple sites? Thanks.
Hi lorileti and thank you for interest! When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409
Hello, I am using Uncode for a website and it has a products section. Clicking on the image of each product opens its tab, but in the last days when I want to edit the single item in the gallery settings to modify the link, a spinner appears, it keeps thinking and I cannot access that tab. Does this happen to someone else? Why does this happen?
Hi esferablogger! When something that worked it’s now broken it’s possible related to Memory Limit issue from the server (by the way you have not updated the theme) unless you have installed plugins. In a few words you have inserted too many items and you server is not able to precess the now. Try to wait a bit more time or test in a new gallery with less items. This happened to another client that after inserted too many items the server was no more able to complete the request (he worked waiting few minutes).
Hi, thanks for responding so quickly. The theme is update and I don’t think there are any problems with the server because I haven’t added a new gallery. The problem is that I want to modify three old images of products by other more recent images and re-link them, but the “Single Item” section of the media gallery settings is still thinking and I can’t access it.
Hi, the problem is exactly the one mentioned above and it’s server performance related unless you don’t have new plugins, this is a quick test from a random client installation with Demo Content installed created now for you, so to confirm it’s not a bug: https://undsgn.d.pr/OE90rZ
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, we have a few websites running Uncode and we would like to know how to display post, page or tag descriptions?
We have created content blocks, however we are unable to display descriptions.
This is very important for SEO, how can we do this without creating php templates?
Hi thinkpadcreative! Please note that the Content Block is not a stand-alone content, this means that Search Engine cannot see as separate content but only as part of the final pages, so eventual extra SEO scripts need to be inserted in the final page where the CB is imported, so, for example, you can use Yoast SEO to add tag/descriptions to the final page. I hope this makes sense!
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello I have a presages questions: on centred gallery page there seems to be some simple webpage mockups. does the theme have links to where I can get these mockups?
Hi damaskmedia! When you import Demo Contents you have all the pages, otherwise you can also use the Wireframes Plugin: https://undsgn.com/uncode/wireframes/
Hello, I was wondering if you could help me. I’ve just started editing a website with your theme installed. However, it’s out of date so needs updating. The original editor of the site purchased the theme and we no longer have access to it here on envato.
I had planned to purchase again and upload it to the site so we could update but I wanted to know. If I purchase a new version of the theme and upload it, will it wipe all the existing settings so we’ll have to start again?
The website in question is: https://www.narratingspaces.com/
Hi GGDigital! Yes you can update the theme to the new version, as any update it’s always suggested to perform a backup first, first cause it’s an old version, second since it’s possible the old editor has modified some files that could be overwritten:
https://support.undsgn.com/hc/articles/360001216518
https://support.undsgn.com/hc/articles/214001205
i set homepage to shop classic for index, but homepage not change, still show your demo contents, why?
Hi atlinia! We are sorry but it’s not possible to understand the scenario just in words. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi guys! I love this theme! It’s so powerful. Is there a related posts feature? Or even a paid plugin you can recommend?
Thanks a million!
BTW, using the newspaper homepage and it is FINE!!!!
Hi talbarz! Here you are: https://support.undsgn.com/hc/en-us/articles/214005985
Mighty thanks!
Thank you for the confirmation!
It worked! Although I couldn’t use the plugin because I built a multi-site (being bilingual and all). What I did was build a content block and it looks SO GOOD!
Maybe you could help me with something else: my images don’t use cache. Loading takes forever. What should I do? Please help.
Hi talbarz! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or, at least, ask for support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc
So I have already purchased Uncode a while back, and have had it deployed on two separate Wordpress sites.. Recently, I deleted an entire WP site to start over fresh, so fresh deployment of Uncode (directly downloaded from here, so latest version, no updates pending) and no matter WHAT I try (I have troubleshooted this until i’m blue in the face), I CANNOT get the Featured Images to work ANYWHERE but on the main page where it shows the posts.. When I click on the post itself, no Image.. When I try to reference posts in a content block via a plugin (posts in page), still no thumbnail (yet, this plugin works perfectly on my other site where Uncode is not active). Also, no Featured Images in the header, even though that option is turned on.. Something is definitely off here.. Any help would be appreciated.. www.chromedonkey.com is the site.
Hi tmattprice! You can clearly see here that this is not a problem of Uncode, it would be really odd if a so popular theme doesn’t show Featured Images: https://undsgn.com/uncode/showcase/
From here it’s not possible to understand what is your problem, at lease please upload a few screenshots, the only thing I can suggest is to verify you have these settings: https://undsgn.d.pr/vPaowx
I have checked & verified those settings, no luck.
http://chromedonkey.com/wp-content/uploads/2020/04/Settings-1.png
http://chromedonkey.com/wp-content/uploads/2020/04/Settings-2.png
http://chromedonkey.com/wp-content/uploads/2020/04/Works-Here.png
http://chromedonkey.com/wp-content/uploads/2020/04/Does-NOT-Work-Here.png
http://chromedonkey.com/wp-content/uploads/2020/04/Does-NOT-Work-Here-Either.png
Are these layouts build with the Page Builder? https://support.undsgn.com/hc/en-us/articles/214006345
Yes. I have assured the Featured Image is set on the Blog Post itself, so not where how else to set the Featured Image so it shows up in other areas, such as the full-page Post view itself, Pages, Content Blocks, etc.. I would assume anywhere you reference the blog post (which does have the featured image associated as you can see from the homepage blog post view), it would also show that featured image elsewhere.. This is driving me insane!
Ok, but I mean are you using the Page Builder inside the article?
Yes (I answered Yes above)
Ok, so I replied before your reply, did you read the article I linked? You cannot expect that normal page elements works with the Page Builder, you can have the base template or work in custom mode, it’s not supposed you have a mix of contents, please read the article: https://support.undsgn.com/hc/en-us/articles/214006345
So what I don’t follow though is, if you go to my homepage: chromedonkey.com, you SEE the Featured Image for both of my blog posts.. That works fine. if you just click on the post, and it goes to the full page view of the post itself (not really a page i’ve built or content block i’ve built, just reading the post itself) the featured image is missing..
The article refers to the final page, not what happened in the thumbnails…
Yea, that’s my entire point, and why i’m so confused here.. I’m not talking about building a custom PAGE, i’m talking about when you click on the POST, and it opens for a visitor to actually read your post, it should have the featured image displayed.. Pretty basic WP 101 IMO..
Yes in fact, it works also in Uncode but you cannot expect to create your blog article with the Page Builder and expect to have also the Featured Image, you have to choose or you work with native template (Title, Featured Image etc) or you work in custom mode with the Page Builder. As for the article “Please consider that once you work with WPBakery Page Builder you switch to a complete blank canvas to work with in custom mode” and this is pretty logic.
Example on my other site not running Uncode:
Here is the “latest posts” view, which is what DOES work on my site running Uncode…http://chromedonkey.com/wp-content/uploads/2020/04/Post-List-Homepage.png
Here is the “post view” itself, not a custom page, just clicking & trying to read the content, on the site NOT running Uncode… http://chromedonkey.com/wp-content/uploads/2020/04/Post-Itself.png
Ok, so it sounds like if I want Featured Images to work the way i’m traditionally used to, i’ll need to re-update the post after deactivating WP Page Builder, or delete the post and re-make after deactivating WP Page Builder..
You have not to use the Page Builder, simple. If you use the Page Builder just insert also a Single Media module and insert here the image. You cannot mix the Page Builder and template elements in once.
This seems like a big miss? Featured Image is an element inside WP where when you reference a post, the image goes along with it.. This comes in handy when you share a post on social media, refer to it from other places on your site, etc.. I LOVE the page builder and all the elements of Uncode, and really appreciate your assistance and help, but having to completely let go of the Featured Image concept IF you use the Builder seems like a situation where we have to pick the lesser of two evils (either using a nice user experience to build the post/page and not having any featured image, OR, editing WordPress the same way we used to before Uncode, but keep the featured image concept)
Hi tmattprice! It would be a real problem if when you use the Page Builder that is used to create independently and in complete freedom a featured image would be printed too in the top of the page, believe me! I mean, there’s a very solid logic behind this behavior. Anyway that’s how it works and it’s not something we can suggest a few simple lines of code.
It’s very misleading when you provide options inside your theme that specifically refer to “Use Featured Image” just like the very first screenshot you shared with me, but when enabled, do nothing if it was built in the Builder Again, seems like a massive miss because you could just as easily have that slider/option button actually do something because for me, if I use the builder, which it seems like is the desired method of interacting with the theme, literally does nothing I feel like this is a bug, to me..
Hi tmattprice! What you refer to works when you don’t use the Page Builder, id you use the Page Builder the normal template is not take into account, I have no more words to say and this is also specified in the documentation. I repeat if it worked the way you think it would be a very big problem: https://support.undsgn.com/hc/en-us/articles/214006345
Thanks for replying! I’ll give you guys that, your support is top notch, and I do still very much enjoy the theme! I just cannot understand why one of the biggest enhancements in the theme pack (Page Builder) strips away such a fundamental component of a WordPress Post. I don’t really understand what the big technical issue (“big problem”) would be by leaving the Featured Image alone and allowing it to still function WHILE using Page Builder.. if a customer/user simply doesn’t want a featured image to show in their blog post, they would have 1 of 2 options: Option 1, simply don’t add a featured image.. Option 2, disable the attached feature image.. http://chromedonkey.com/wp-content/uploads/2020/04/Options.png
Basically for me, I say again, i’m being forced to NOT use the Page Builder for my posts when I really want to simply because the featured image does not work at all. Big miss in my opinion for no discernible reason.
Either way, no point in arguing this topic any further, I understand the theme’s limitations, just saying for me, this is a big one!
Hi tmattprice! Ok I understand everything but it’s not a limitation, it’s a choice of design and functionality that made Uncode one of the top themes out there. You may or may not understand it but this is how it works,
Fair enough. Thanks again for the correspondence & help.
Thank you for the confirmation! I hope can find a solution suitable for you design.
Hi, I bought this theme and I have Installed on my website 2 or 3 times, I just delete my website from my cpanel and start again (installing the theme) but when I put the envato purschase code, I recieve this message: According to the Envato License Terms, you have exceeded the maximum number of activations permitted for a single Purchase Code. Please purchase an additional license.
This is unfair, so I can’t use the theme that I payed for. I don’t like this. Please Help me.
Hi coldscene! Sorry but nothing is unfair. When you buy an item on ThemeForest you can use a Purchase Code to build only 1 final website: https://themeforest.net/licenses/standard
If you have this error is because you have installed too many times (as you report 2 or 3), as reported in the error message, please check with care, you just need to contact us from our profile page privately (not public comments). So please just send us a message to fix: https://themeforest.net/user/undsgn
How can i add a simple Tooltip to a text
Hi ruhdeltier! Yes try to use a code like this:
<a class="btn-tooltip" href="#" data-toggle="tooltip" data-placement="top" data-original-title="This is a tooltip!" data-title="" title="">Hover this is link for tooltip</a>Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I want to add text for each product page on the bottom of the page, when I add text using ‘classic mode’ or using ‘WPbakery page builder’ it become to be a Description section, which I don’t want.
How can I remove the ‘Description’ title from there? or Having text under the product just without this automatic title?
Thank you, Hana
Hi hanidesign! We are sorry but this is not possible, in all our demo example we never show that you can do this, and it’s even native WooCommerce. Unfortunately it’s not something that can be modified with a few lines of code.
Hi, how can I change the ‘Description’ title to a different name?
Hi, also this one is not a native option of WooCommerce you need to rely on some hook from the Child Theme, you can find various suggestions on Google.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi! How can I display 2 products per row on mobile? Thanks
Hi onewayticketrip! If you are using the Content Block method you can insert small value on the last responsive setting (for example 100): https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9
If you are using the fixed template try to search here for some snippets, ex: https://themeforest.net/comments/23820082
Worked just fine! Thank you very much. Have a great day
Thank you for the confirmation!
Hi, thanks for the amazing theme. I am amazed at how easy-to-use it is and the variety offered. I have been looking for a way to let my visitors “print” or “save as pdf” the blog entries. I tried a few plugins which did not work. Do you have any suggestions? Or is there an area in the theme-options that could activate this feature? It doesn’t seem like something outrageous so I feel like I’m overlooking a setting somewhere. Thank you!
Hello and thank you for your appreciation!
About your issue: do you have examples maybe? Since as far as we know, print actions are delegated to the operating system and browser and there is no single, universal action that can be applied, especially with regard to page layout, which is difficult to manage automatically. Maybe the best way would be to manually prepare a PDF of the file and allow to download it each time with a link.
Hello
I try to create the blog as demo “Simple Blog” but got problem in Menu border. How can I change the the menu borders as your demo , the main page not show menu border and in any post can show the border?
I try to switch menu border in Theme option but it show and hide both in page and post.
Where can I set like your “Blog Simple” demo ?
Hi cloudwalk! You can simple enter a small snippets like this in the CSS of the Homepage:
.menu-light .menu-borders {
border-color: rgba(255,255,255,0);
}
Thank you very much , it’s work perfectly
Hi cloudwalk and thank you for the confirmation!
I found a bug. I insert Single Media, turn on Activate Advanced Preset. Now I want to display the Title in Advanced > Media, which is written below in the Title Custom Text. When Content under image is set, the text with the image name is displayed. If I select Content overlay, the correct text is displayed.
Hi dusanvondra! Not sure to understand the report, sorry. Anyway, if you need support is offered in our Help Center, please open a ticket and notify then here the ticket ID so we can check your installation: https://support.undsgn.com/hc
Hello undsgn Team!,
i’ve installed plugin that contains another lightbox (“Lightbox with photoswipe”), and now i have two lightbox enabled. Is there any way to turno off uncode lightboxes?
Thanks
Hi yeloow! We are sorry but the iLightbox is used by too many modules and it’s not something that you can just switch off with a single line of code as a simple HTML page.
I have a site with a simple gallery, minimal text. Google search engine shows me text from Privacy Banner Text. If I don’t want to text with the “span data-nosnippet” tag, only the text is allowed here.
Hi dusanvondra and thank you for report! I think that using a free plugin like Yoast SEO you can customise the description text that appear on search engine, in this way you have control on what to exactly show in search results. Anyway, I notify developers for a possible improvement!
