8685 comments found.
Hi!
I almost have my portfolio finished built with your awesome theme
But I would like to do some last changes:
- I have the option of horizontal menu in my website. I would like to change this menu to light skin in the mobile and tablet version and to have it without bold type. I think I have this device menu look because at first I imported the demo site design options.
- In addition, it is possible to edit the design of the navigation bar of the posts (prev/next portfolio posts? The default one doesn’t fit with my design. :cry: I would like to have this area with white background and solid border 1px and black and non-bold type with inherit letter spacing. For example, you can see this in https://patriciaraventos.com/portfolio/fisiodomum/ between social icons and footer.
- I also saw in tablet and mobile version all the website have a 1x padding loosing some screen device space. I like the content in “fixed size” on desktop version, but I would like to reduce this huge padding space in mobile and tablet version, if it’s possible.
My website is https://patriciaraventos.com
Thanks a lot!! Love your theme!
Hi patriciette! Really cool design!
1. No sorry, there is not an option for this, probably initially you have these settings but then they are applied to the desktop version as well. The only solution is to hack this with custom CSS.
2. This is the. main CSS properties for the Navigation bar, based on these you can start hacking this area:
.row-navigation.row-navigation-light {
outline-color: #eaeaea;
background-color: #f7f7f7;
}
.row-navigation .btn:not(.btn-custom-typo), .btn-link:not(.btn-custom-typo){
font-weight: 600 !important;
font-family: Roboto !important;
letter-spacing: 0.1em;
text-transform: initial;
}3. Not sure what you understand since the only section that is not aligned is this one (that you have applied Custom settings in the Row options): https://undsgn.d.pr/LLP7he Anyway, you need custom CSS to modify the space on tablet and mobile. Unfortuanately we cannot help when it comes to customisations requests but here you can find some suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Hi!
Thanks a lot. Just changed the navigation bar: https://patriciaraventos.com/portfolio/gazela-thomson/ And I got exactly the design I wanted
If the only solution is to hack CSS to change mobile/tablet menu background and type color… What’s the CSS area name to do it?
Thank you for your help!!
Hi and thank you for the confirmation! Here there are a lot of styles involved, you can start inspecting by this: https://undsgn.d.pr/KqP37V
Hi admin, I have been caught flat footed since I have designed using the theme before but now I have a unique issue which I never realized how it is solved. How do I get rid of the white line/section separating my menu from header. Ideally it should not exist and should be like the demo version menus ( http://undsgn.com/uncode/homepages/creative-landing/) My sites link: https://sghx.io/creative-landing/. I will appreciate any guidance.
Sorry I have sorted it all out.
Hi bildo1 and thank you for the confirmation! 
Hi admin. how can I make it that the menu clicks go to the section of the same page that is related? Its a one page website. thanks
Hi bildo17! Please find here all the info you need: https://support.undsgn.com/hc/articles/214006065
Thank you. Great theme as always!
Hi bildo17 and thank you for the confirmation! 
How can I go about changing the size of the text on my FAQ section, cannot seem to address it on theme options. And could you kindly guide me to which css class I could use to change the icon of the FAQ from arrow to + sign. https://sghx.io/creative-landing/
Hello!
The content of tabs and accordions isn’t different from the content of a post or a page, so the font size of paragraphs inside tabs and accordions is the same than the one across the site. You can decide to reduce or enlarge it in this way: https://undsgn.d.pr/o8TyoN from the Text module, or you can add a CSS snippet if you prefer.
Let me know if you need further support of course.
Best 
Thank you for the assistance let me clarify a bit, what I meant was the title of the FAQ, which I cant find a way around of increasing its size, yes its content is editable but not the FAQ title. And could you also please confirm how to go about changing the icon from the arrow sign to a plus sign?
I see, sorry.
In this case I’m afraid the only way is with a CSS snippet:
.panel-title > a span {
font-size: 12px; /* font size of the accordion label */
}
.panel-title > a span:after {
content: "\f105"; /* icon of the close accordion */
}
.panel-title.active > a span:after {
content: "\f107"; /* icon of the open accordion */
}
If you don’t want to change all the accordions of the site, set a class to that particular accordion only https://undsgn.d.pr/NW1ImG and change the CSS accordingly:
.faq-accordion .panel-title > a span {
font-size: 12px; /* font size of the accordion label */
}
.faq-accordion .panel-title > a span:after {
content: "\f105"; /* icon of the close accordion */
}
.faq-accordion .panel-title.active > a span:after {
content: "\f107"; /* icon of the open accordion */
}To know what are the codes of the icons used by Uncode refer to this page please: https://undsgn.com/uncode-icons/
Let me know. Best 
This has worked out! Thank you a million times. You guys are doing a great job 
Oh and how do I move them to the left side if the text instead of right?
Last niggling question, where can I find the option to change site wide text to white? Some headers appear as white and others black but even changing the module settings doesn’t not seem to have any effect on text or header colour.
Hi bildo17! You should use the Skins but it’s really not possible to understand in words your scenario, ex: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=5
Kindly note that this wall is not for support, and this is also highlighted by ThemeForest before you post a message, we are happy to help if the requests are limited, in case there is a dedicated Help Center: https://support.undsgn.com/hc
I understand, currently rode out my support which is expired but I appreciate the help! Thank you 
Hi, support expiration is not from us, this is one of the ThemeForest rules, prices are also low on this Marketplace based on this, if a user creates at some time another site with the same purchase and has many questions there is a renewal option on purpose.
Ah gotcha
You forgot to mention how I could get the FAQ icons to the left side instead of the current right of the text. Could you help me with that one last bit?
Hello,
here is a basic CSS snippet.
.faq-accordion .panel-title > a span {
padding-left: 30px /*to add some space on the left to the labels*/
}
.faq-accordion .panel-title > a span:after {
right: auto; /*to move the icons from the right*/
left: 0; /*to the left*/
}However, please do not use the comment area for further requests for graphic customizations and let me remind you that customizations are not included in the support, even if it was still active https://themeforest.net/page/item_support_policy#whats-not-included-item-support.
Best 
I appreciate it! Thank you 
Thank you for the confirmation!
One last thing Im sorry is there an issue with the latest theme update when it comes to the media gallery settings. I have tried all methods to make my images clickable(with a link a diff site) but so far unsuccessful. I’ve used the media gallery settings “block” and “single” modules and they still don’t respond. Let me know.
Nothing wrong with the latest update, everything works as expected, You need to set the “Custom Link” option and then in the Single tab apply your links: https://undsgn.d.pr/YDQZup
PS: Please note that this is our last answer so nothing unusual if we don’t answer anymore.
It’s not possible to use plugins for more VC addons or create new custom modules from the theme itself (following WPBakery guidelines, using the official action hooks etc.)... they’re not “seen” by your custom version of VC.
Is it a bug? Will it be fixed soon?
eg. this one https://wordpress.org/plugins/taxonomy-term-listing-visual-composer-addon/ works fine on current VC version, but not with your VC custom version. It’s impossible to make custom modules work….
Hi Shambix! For what I know multiple users created their modules (I saw one just few days ago). Anyway, if you need support with native features of the theme, is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc
You are right
I develop for clients, which buy the theme on their own accounts, but I wanted to write to you directly, as I might not get your answer otherwise.
I tried some other VC addons, and they are not seen by your custom VC… can you please try and let me know if the one I linked works for you? It does work fine on the latest “normal” VC.
Ok, but the sense of the message is exactly that only the user who can demonstrate the purchase is eligible for support (and in the designed support tools). We as an author, also have to abide by the terms of the contract with Envato (ThemeForest) which is in the marketplace’s own interests.
Favicon and thumbnail image are not displayed on mobile Google search results. Why? How can I display?
Hi hiro3i! Really not sure to understand what you mean/expect. Anyway, if you refer to the main site thumbnail you can use a free plugin like Yoast SEO, that gives you the possibility to insert a specific site image (with proper title and description).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thank you! I set up Yoast SEO but still not appear favicon, thumbnail and also your uncode theme site doesn’t appear too in search results on mobile.
https://www.reddit.com/r/webdev/comments/b0lrfe/why_does_the_favicon_not_appear_in_search_results/ https://hostingct.com/help/tips/what-are-image-thumbnails-in-google-mobile-search-/Sorry but when you setup Yoast? Anyway, as you can see this is also something arbitrary from Google.
I get it. I setup Yoast SEO week before. Thank you.
Thank you for the confirmation!
Hi! I’m taking as a reference the Classic Restaurant Homepage ( https://undsgn.com/uncode/homepages/classic-restaurant/ ) and I can’t find how to add the “book now” button in the header and also the social media listing at the bottom of the homepage… 
Hi solucionpurpura! Please find info here at the “Call to Action Menu” part: https://support.undsgn.com/hc/en-us/articles/213457169
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
thanks a lot, is there any chance to modify the place on the sticky header? it appears next to the logo and I’m trying to move it to the right hand side of the website https://3waves.ca/site/?page_id=54948
Hi solucionpurpura! Yes it should be automatic, it’s the first time I see in this position, please open a ticket as suggested and notify when you have opened so we can check soon (please remember to include logins).
it’s already opened (#54230) 
Hi solucionpurpura! For what I can see our agent fixed your issue with the necessary changes! I hope it’s fine now!
Hi! in the theme instructions document it says you can add ‘navigation arrows’ to a carousel but there is no option for this in the latest version of Uncode, I have checked the ‘module’ tab and there is only options for dots, can this please be added back in or are you able to supply css to add it? thank you
Hi jmariew! The Navigation Arrows have a dependance with the “Overflow Visible” option: https://undsgn.d.pr/BXUO91
Amazing, thank you!
Hi jmariew and thank you for the confirmation! 
hi I have one final question before I proceed with my purchase can this theme have content boxes like this one:
you can see the image here:
https://creativeharmony.co.uk/wp-content/uploads/2020/05/content-boxes.pngand you can see it in action here
http://pearltheme-com.stormpr.ukHi damaskmedia! Apart the last box, the first 5 are columns with a animated border, this is not a feature of Uncode but in case we can suggest a code to make the border appear on hover, so yes it’s possible to replicate the first 5 exactly.
that sounds awesome. i have just purchased can you send me the code please?
Hi damaskmedia! Please setup this layout, and when you are ready please open a ticket in our Help Center, inserting the URL of the page since need to be tailored on your specific layout. Here you can find our dedicated Support Team (or notify here when you are ready): https://support.undsgn.com/hc
Hey guys! Is there a built-in popup feature?
Hi talbarz! No we are sorry but this is no a native feature, but you can use Popup Maker that is a very popular plugin, please find here more info: https://undsgn.com/create-wordpress-popups/
Hi guys, thanks! I’ll try it!
Hi talbarz and thank you for the confirmation! 
Hi, we have a big problem with the blog modules (all except carousel). They all display correctly on Firefox http://prntscr.com/s9n8d2
But incorrectly on Chrome, Opera, Edge http://prntscr.com/s9n6zo
Hi loolou! We are sorry but we don’t have other users reporting the same problem so it’s something related to your installation and it’s not possible to debug just in words without a link to your site.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc
Hello.
Is it possible to change the logo image and link for each menu (or page)?
Thank you in advance.
Hi TwoPeace! No, we are sorry but this is not possible, Uncode is a flexible theme but in the limits of the advertised features, moreover, what you ask looks something really custom… At least you should add some custom code on each page you need to modify but it’s not a builtin feature. If you need help with customizations here you can find our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Thank you.
Are there any future updates that can be changed?
Hi TwoPeace! No I don’t think we’ll insert this feature, we try first to create the most common patterns and necessities, this is something really custom.
Hello.
OK. Can you give me the code to call the logo?
I have tried entering the following code in functions.php but it doesn’t work.
<?php
function change_logo_on_single($html) {
if ( in_category( '1' )){
$html = preg_replace('/<img />/', '<img src="logo.svg" class="custom-logo" alt="logo" itemprop="logo" />', $html);
}
return $html;
}
add_filter('get_custom_logo','change_logo_on_single');
?>
Please tell me as it is just a hint.
Thank you in advance.
Hello,
that function refers to the WordPress default customizer. Uncode has its own Theme Options panel, so you can filter the theme option itself:
add_filter('option_uncode', 'uncode_child_change_logo');
function uncode_child_change_logo( $val ){
if ( is_page( 2 ) ) {
$val['_uncode_logo'] = 16;
} elseif ( is_post( 15 ) ) {
$val['_uncode_logo'] = 22;
} /* etc. */
return $val;
}
The function here above is explained in the following screenshot: https://undsgn.d.pr/4yEfKA
Please, not that is you use a switchable logo https://undsgn.d.pr/vnXArS the function will be different since the options to filter will be _uncode_logo_light and _uncode_logo_dark.
Best 
Hello.
Thank you very much for your advice.
However, when I wrote this code in functions.php of the child theme, I got the following error.
On the 27th line, “if (is_page (2))” is written.
Thanks in advance.
Fatal error: Uncaught Error: Call to undefined function is_post() in /home/msite/mysite.org/public_html/demo2/wp-content/themes/uncode-child/functions.php:27 Stack trace: #0 /home/msite/mysite.org/public_html/demo2/wp-includes/class-wp-hook.php(289): uncode_child_change_logo(Array) #1 /home/msite/mysite.org/public_html/demo2/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array) #2 /home/msite/mysite.org/public_html/demo2/wp-includes/option.php(152): apply_filters('option_uncode', Array, 'uncode') #3 /home/msite/mysite.org/public_html/demo2/wp-content/themes/uncode/core/inc/install.php(28): get_option('uncode') #4 /home/msite/mysite.org/public_html/demo2/wp-includes/class-wp-hook.php(287): Uncode_Install::insert_theme_options('') #5 /home/msite/mysite.org/public_html/demo2/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /home/msite/mysite.org/public_html/demo2/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /home/msite/mysite.org/public_html/demo2/wp-settings.php(518): do_action('after_setup_ in /home/msite/mysite.org/public_html/demo2/wp-content/themes/uncode-child/functions.php on line 27
Hello, many apologies for the late reply, replace with this (is_post() should be, actually, is_single()):
add_filter('option_uncode', 'uncode_child_change_logo');
function uncode_child_change_logo( $val ){
if ( is_page( 2 ) ) {
$val['_uncode_logo'] = 16;
} elseif ( is_single( 15 ) ) {
$val['_uncode_logo'] = 22;
} /* etc. */
return $val;
}Let me know 
Hello.
Thank you for your very quick and courteous support.
I am successful thanks to you.
How can I change the URL of the changed logo?
I am always grateful for your help.
Thanks in advance.
Please tell me in addition.
-Which conditional branch tag should be used to reflect the page category instead of the post category?
-Which option should I use to change the background color css of “Secondary Menu Skin” for each page category?
I’m sorry to ask three questions, including the previous message.
Thanks in advance.
Hi TwoPeace, we kindly remember that support with customisations it’s not part of the policy: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
We are always happy to provide little help as long as these requests are sporadic and limited. You have to consider that with almost 70.000 customers if everyone asks for help with customizations we will not do anything else, we are not freelancers for the modest cost of the theme (this seems to me well specified by the official ThemeForest Policy linked above). Please also consider that even if we are the authors this is really time consuming.
If you need help with customisations you can consider an extra service, in case here you can find our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Hey,
Social icons aren’t working anymore for mobile. What’s the fix for this?
Hi kutabare! Sincerely we don’t know about any similar issue, if this is a problem of Uncode here you should see thousand of similar reports, please verify if you see the same problem in our demo or in case, at least, share the URL of your site and explain in detail the issue and how to verify it.
Thanks for the response. It’s not showing on iPhone 11 Pro Max Safari 13.3.1 including your demos, but I’ve tested on other browser apps on the same device and iPhone 8 – it works.
Hi kutabare! We are sorry but we are not able to replicate, screenshots from iPhone 11 Pro Max and Safari 13.3.1 (in fact we don’t have other reports), really don’t know how to help (since we even don’t have a single user reporting the same): https://undsgn.d.pr/aK4xct
https://undsgn.d.pr/MCmhXQ
https://undsgn.d.pr/42hjQq
https://undsgn.d.pr/42hjQq
Hello! I made a purchase, but this is not what I was looking for. Can I make a refund? Thanks!
Hi siarheikavaliou! Refund requests are processed according the Envato refund terms and you can ask from here: https://themeforest.net/refund_requests/new
Hello! Where do I find this file mentioned in the documentation? “layersliderwp-x.x.x.installable.zip” My Uncode Layerslider is not working properly and I think that if I download it directly it might solve the issue.
Hi okgeorgestudio! As specified in the documentation, you can find all plugin inside the main download folder from ThemeForest, check at the bottom here: https://support.undsgn.com/hc/en-us/articles/115004307525
I tried that, I managed to upload it but it didn’t fix the issue. For some reason, all of my LayerSlider slides (that used to work perfectly) have stopped working all together. In the plugin, it says that Layerslider is “not active and that I need to purchase it”. Could this be the reason? What do I do?
Hi okgeorgestudio! No, when you buy a theme that has bundled plugins you are free to use them and everything works, the registration is needed if you want to unlock special features, more info here: https://support.undsgn.com/hc/articles/213454629
The only note issue of LayerSlider is that the new version is no more compatible with Slider Revolution, in a few words you need to deactivate Slider Revolution. There are no other known issues.
Oh! I do use Slider Revolution as well. So we basically have to choose one OR the other? Say I buy LayerSlider directly, would the same issues occur?
Yes, this is a problem of compatibility from recent versions between these plugins (if you buy it I think nothing change), and, anyway, please note that both plugins are quite heavy so it’s strongly discouraging to use them together.
Shame they’re not compatible anymore. But anyways thank you for your response!
Thank you for the confirmation! 
Hello, when I chose “horizontal menu center”, the menu background is transparent but not logo background. How can I fix this ? Thanks
Hi amickaelb! Unfortunately, this is not possible, in fact, in all our demo we never show you can have a center menu transparent and, there are not easy codes we can suggest to make this working, sorry. This is also note in the dedicated documentation (last point): https://support.undsgn.com/hc/en-us/articles/213459689
Hello, I need to deregister a purchase code that i applied to a previous installation and now i deleted it and installed it from the beginning but i forgot to deregister it. can you please deregister it for me?
Hi imbassyinc! Yes you just need to contact us privately, please include the Purchase Code and the version of Uncode you are trying to register to understand the issue: https://themeforest.net/user/undsgn
Hi is the license perpetual or have to be renowed annually?
Thanks you, in case of technical problem, assume i have a backup of my site, and i need to reinstall the theme on same domain i need to buy another license?
Hi sonofabeat! No you don’t need to buy it again, the policy refers only to live websites.
Hi. I’ve replaced an images but the old one appears briefly when the page loads when adaptive images is on. Will going to Theme Options → Performance → Delete all AI Images force the theme to crate new preview images?
Hi Matthewdf! Yes exactly! 100% confirmed!
Thank you for confirming and I appreciate your very quick response!
Thank you for the confirmation! 
Anybody knows how I can make a gallery not clickable? Thanks 
Hi Tobias1985! Here you are (then in the Blocks tab you can deactivate hover behaviours): https://undsgn.d.pr/SLX0mW
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thanks so much, you guys are awesome
Thank you for the confirmation! 
Having issues setting up the logo: 1. Logo size. Couldnt get the logo size to the size on your Creative Shop demo. I used the same diamentions you used = 600×270, yet its showing very little logo 2. I cant seem to get the menu transparent feature as seen on your Creative Shop demo. Kindly revert so i can finish setup
Hi peaceedotcom! Don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello, so i had some issues with this theme setting up Dokan. I thought it is an issue with the settings, and i have reinstalled many time but ive realized your theme is not compatible with Dokan. The vendor page does not display properly. the page is distorted.
Hi optimusPrime82! We are sorry but we never promote we are compatible with this plugin, anyway, without a link to your site it’s not possible what is distorted, please share at least a link to check.
Hello, good night.
can help me, I need to unlink my license from the old site and activate on the new, but I can not, I have already disabled the old site (which will be destroyed) but I can not activate on the new.
Hi me_guisouza! What specific error you have? If you have a problem about license please read the notes at the bottom of this page and contact us with private message (otherwise, please specify the problem): https://support.undsgn.com/hc/en-us/articles/360000849998
Thanks, I sent the private message now
Perfect!