Hello, @Pepperland,

Let me explain you in detail:

WP Bakery and Elementor are two different page builders and both have their own standards and elements and properties.

Like same way both have different Demo’s as well, If you go to our Demo site you will find the Elementor and Gutenberg Demo Tabs separately as showing in this screenshot:

And while Importing any Demo you will also find the same Filters under Demo Import Tabs as showing in this screenshot:

It means if you want to use the Elementor version of the Demo then you have to Import Elementor version and Same as for WP Bakery and Gutenberg.

Now, Keep in Mind, Before Importing any of the Demo version Install and Activate all the plugin including WP Bakery and Elementor as well, and then you will find the Option for which Page Builder Version of the Demo you want to Import on your site as showing in this screenshot:

Import the particular version of the Demo and then deactivate the other page builder from your site by going into Plugins section after Importing the Demo, Like If you Import the Elementor version of the Demo then after Importing Demo content no need for WP Bakery Page Builder plugin simply deactivate it after Importing the Demo.

You can not edit the content of the Elementor version of the Demo with WP Bakery and Vice Versa.

That’s all.

Regards, P-THEMES.

Hello, @jolly89821,

This is nothing but your site SSL certificate issue as showing in this screenshot: https://postimg.cc/SJDHJjyx

Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPs if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPs from HTTP there and save changes and then check your site after removing the browser cache.

Otherwise, you can use this plugin as well:

https://wordpress.org/plugins/really-simple-ssl/

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/04/2020. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @ImAlexKoffi225,

There are Three Stages of od Menu Items.​Main Menu Item >> Sub Menu Item >> Sub Sub Menu Item as showing in this screenshot: https://ibb.co/K5LXMSk

And the Block Option will only available in Sub Menu only as showing in this screenshot: https://ibb.co/R9HbKtN

This is how it works.

Regards, P-THEMES.

Hello, @ocm-24,

Sorry to say that but this is not possible, There is no such option in the Theme for adding quantity selector in minicart dropdown, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.

Regards, P-THEMES.

Hello, @edo92,

First of all, thanks for showing your interest in Porto WordPress.

No, There is no limitations. You can easily create the Login and Register Form Page with any Demo you will choose, you have to use WooCommerce plugin bundled with the Theme, Please read the below given article:

https://docs.woocommerce.com/document/woocommerce-pages/

Regards, P-THEMES.

Awesome! We love hearing this, @netservergrl!! We count it a great honor that you are using Porto Theme and look forward to continuing to work together and surely there are many exciting days and features ahead Cheers!

Hello, @loranz,

The Images settings of the products are coming from WooCommerce, Please read the below-given articles:

https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing

https://smartwave.freshdesk.com/support/solutions/articles/12000052417--8-woo-images-looks-blurry-and-not-change-from-low-to-high

This is the default functionality of the WooCommerce new version as it does not provide the option to set height for the product image. it automatically resizes the image based on its width you set.

And some of the product layouts are default Theme layouts with the huge size of images, those will only be altered via Customization, You can change the default layout setting using WooCommerce setting.

That’s all.

Regards, P-THEMES.

Hello, @man_o_man,

First of all, thanks for showing your interest in Porto WordPress.

You can check all our Pre-Built and Ready-To-Use Demo’s here:

https://www.portotheme.com/wordpress/porto_landing/

Regards, P-THEMES.

Hello, @rtrmax,

Sorry to say that but this is not possible, There is no such option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.

Regards, P-THEMES.

Hello, @GonzaloM,

This is not the Theme issue, not our Theme has any influence on it, and I am sorry there is no option in the Theme for it, This is coming from WooCommerce and handled by WooCommerce, you can read the below-given article or try to contact WooCommerce support they will provide you the best possible solution for it:

https://docs.woocommerce.com/document/payments/faq/name-changes/

Regards, P-THEMES.

113.52.135.102

Hello, @bethelweb,

I have whitelisted your IP, Please try again now, I am sure you will not finds this issue anymore.

Regards, P-THEMES.

Hello, @kremmaerks,

Yes, It is always Open on Mobile you have to close it by tapping on any section on the Mobile screen except the menu, and this is because the One Page Demo menu works on the section IDs so it does not refresh the page it just takes you to the particular section on the same page right, and the menu closes when the page will refresh and in that case, the page is not refreshing so that is why it is no closing by itself. I hope this is all clear now.

Regards, P-THEMES.

I had imagined that was the reason but I would like to know if there is a way to close the menu after the choice because if it remains open it does not display the section and is not optimal from the point of view of the user experience. Thanks

Hello, @kremmaerks,

I am sorry as I explained above this is not possible using Theme Options, This requires Customization.

Regards, P-THEMES.

Hello, @chafolks,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache and you can change the value in the given code as well as per your requirements.

@media (min-width: 1156px){
#header .logo {
    max-width: 200px !important;
}
}

Regards, P-THEMES.

Thank you. It works

Hello, @sgrajal,

First of all, thanks for showing your interest in Porto WordPress.

Can you please check that Demo carousel once with Mobile Devices or Tablet Devices tha, Is that working on Mobile and Tablet devices with touch or not?

Regards, P-THEMES.

Thank you for your answer. In the Mobile it works perfectly.

Hello, @sgrajal,

Then it must have to work with touch pad as well, Please make sure that your touch pad screen size must not go above 1024px which is the standard Tablet size and also make sure that your touch pad has the latest version of the browser you are trying to accessing the site and check after removing the browser cache of your touch pad.

Regards, P-THEMES.

Hello, @madbruno,

I have whitelisted your IP, Please try again now I am sure you will not finds the issue with activating the Theme.

And you can download the very latest version of the plugin from the below-given link and Install and Activate it on your site manually.

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Hello, @edwardponte,

Sorry to say that but we have not tested the AMP for WP Accelerated Mobile Pages with the Theme yet so we are unable to suggest you on it, If you want, you can try any third party plugin but at your own risk.

Regards, P-THEMES.

Hello, @vijay1991,

It was old version we will update it in the documentation and I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

thank you so much for your consideration. You guys did a great job. i really appreciate the effort, you and your team put on to it. Keep up the good work.

I’ll try to find out any improvements or any new functionalities that you can implement in the theme. It is one of the best theme I’ve ever found. I am always recommending my clients to build their website with porto theme.

See yar later!

Thank-you kindly, @vijay1991l! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!

Hello, @Robert_ITman,

If you have the Cart Icon on your site by default as showing below:

Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as showing below:

And then you can use any Icon code from here or FontAwesome:

https://www.portotheme.com/wordpress/porto/shortcodes/icons/

As showing below:

And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as showing below:

It will work for you:

This is how it works

Regards, P-THEMES.

I appreciate your detailed reply – I should mention that I have been using Porto Theme for many years and I do not use the Theme Options Custom CSS – I use Porto Child theme and as such your instructions do not work for me. No problem, I’m happy with my posted solution above. Keep up the excellent work – your theme is 5 stars!

Hello, @lensbreak,

You will find all the possible options for Pages under Porto >> Theme Options >> Pages, make sure that have turned OFF the “Microdata Rich Snippets” from there as showing below:

And the issue you are facing is not linked with the Theme but it linked with SEO, So I suggest you use Yoast SEO plugin, you can read its article below:

https://yoast.com/help/date-appears-search-results/

Regards, P-THEMES.

Hello, @ekkljs,

Sorry to say that but you can not change the main-content container as fluid-container as there is no such option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.

Regards, P-THEMES.