19067 comments found.
Hello and thanks in advance. Is it possible to show 10 products on 2 columns on mobile shop?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
kristalwave.gr
From what we see, your SHOP page, currently display products in 2 rows so we are not sure what else you would like to do exactly.
I want to show 2 columns on every row in mobile view.
But like we wrote above, you already have 2 products per row on mobile. As proof, we attach the following screenshot https://prnt.sc/tuxlzj
I don’t want it on “SHOP” page but on home page. Sorry for the delay.
On home page, you also have 2 products per row on mobile what you can see on https://prnt.sc/twy6cz
Thank you very much. Is it possible to move the cart icon more right on mobile? Like near the end. Can you help me?
To move those icons more to the right, you have to use the following custom css:
.mhb-custom-ioaO0BIZp {
margin: 0;
}
Thanks! And one last thing. A big black line appears when scrolling down after sticky menu. Can this go away?
Also i would like on mobile sticky menu that logo remains on center such as on default view. Thanks!
Where do you see “big black line” exactly? Sorry but we do not see anything like this.
According to logo, it is centred on mobile when header is sticky.
Removed it. But it’s not centred. It changes position on default and on sticky.
You can see the regular here https://prnt.sc/txu71p and the sticky here https://prnt.sc/txu7q8! It’s not the same!
From what we can see, you set different sticky header than default and that’s why you notice this little jump. If you want them to be the same, you should set both same way.
Hello again! I need 2 columns of products on home page on mobile view. You send me a screenshot but i can’t see it now happening on mobile. Can you tell me how to fix this?
On homepage, you have SHOP sliders so you won’t see 2 products per column as this is slider. You will see them in 2 columns on SHOP page—> https://kristalwave.gr/shop/
Hi!
if I buy the theme and want to use one of these two demos:
- https://themes.muffingroup.com/be/pay2/
- https://themes.muffingroup.com/be/loans3/
Then I thought can i use wocommerce on both of these demos? do not want an entire online store but want to sell 2-3 services and be able to charge via the website with wocommerce. Is it possible?
Can i also have FAQ?
Hey,
yes, you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Hi
i am trying to see my licence where it is using and i want to deregister all the website which associate it with my license.
Please let me know how i deregister it and i tried http://api.muffingroup.com/licenses/ link but it is not showing anything
Hi,
please send us example license key you are trying to use on http://api.muffingroup.com/licenses/ in private message via contact form on the right hand side at https://themeforest.net/user/muffingroup#contact so we may have a closer look and check what exactly does not work for you.
Best regards,
Muffin Group team
Hi Btheme, loving your theme and made a stunning website for my hypnosis practice. I have one question/problem with responsiveness of my images though. Can you please help me with this? On my iphone and tablet the images on my pages are way to large and not responsive as it seems. Also on the header section background image. On laptop and desktop this show wonderfully but not on IOS. How to fix this? website url is: www.phases-hypnotherapie.nl Thanks a lot for your time and answer
Simone
Hi Simone,
the background you are talking about is achieved with css and such elements are not responsive and never won’t be. Please note that this has completely nothing to do with the theme and it’s more technical problem.
What we recommend to do to make those backgrounds look as good as possible is to set COVER / NO-REPEAT position.
Best regards,
Muffin Group team
On Be Charity 3, What we do page, there is green video icon. I have tried custom classed but cannot have that zoom on hover effect.
Hey,
do you mean to remove this zoom effect of that icon on hover?
Best regards,
Muffin Group team
No. I need to know how to get that zoom effect on any icon /image.
Basically I am using the default theme template for my website and I want to have that effect for my videos. I really love it.
This zoom effect is assigned to all images around this pre-built website due to “Zoom | without icons” style being set for images under BeTheme Options > Global > General > Image Frame section. Please remember that each image need to be link if you want it to be zoomed on hover.
Thank you so much!
You are welcome.
Hello dear betheme team, i used elementor to build my side. I am using the mega menu. But the mega menu is align to the menu point where it has the mega menu.
I want to align the mega menu to the center of the page. Please can you help me to center the mega menu to the page?
The mega menu is not from the betheme. It is build via elementor. But its look like the align of the mega menu is from betheme code.
Here is the website:
https://www.interarcus.com/Thanks in advance. Luan
Hi Luan,
did you already tried to use all included options for Elementor menu builder? If you did and nothing works the way you want, you have to use the following custom css declaration to center mega menu:
@media only screen and (min-width:1240px){
.htmega-menu-container .htmegamenu-content-wrapper {
left: -500px !important;
}
}
Best regards,
Muffin Group team
Hi guys. Is it at all possible to set the shop images in Masonry layout? I can’t seem to get it working on my site, although 3 column, 4 column and list works just fine. Any thoughts?
Hi,
yes, you can set masonry layout for shop. You can do this under BeTheme Options > Blog, Portfolio & Shop > Shop section.
Best regards,
Muffin Group team
On a smartphone, the footer is very small. Can I ask you for the code to enter to enlarge everything by 20 or 50% – but only on a smartphone, and only a footer?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hi,
I removed a website from my server without deactivating the theme first. Now i want to use that license code to another URL and i cannot. How can i go and deactivate the purchase code from that old website please?
THank you
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi!
I have an issue with Bethem and Ultimate Member. When i click Menu in WP dashboard to customize it, my website shuts down. I checked: the conflict is with Ultimate Member but i need this plugin. What will be the solution?
Thx in advance.
Hi,
please check your inbox where we already answer on your question. We would be grateful, if you can do not duplicate questions in the future 
Best regards, Muffin Group team
Hi, i need to deregister the purchase code, but the website where it was used has been deleted by hosting service provider. So how can i get it back to use my purchased code on new website. Help me. Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi
Your theme is minify and compatible with wp rocket or w3 total cache and … but it’s not optimized for google page speed insights http://prnt.sc/tqmkq3
would you plz tell me how to Defer the css and js Inline in your theme?
Hi,
any WordPress theme can not be fully prepared according to Google PageSpeed Insights because their guidelines are ridiculous. Mainly plain html pages are suitable for these guidelines.
These minified files https://prnt.sc/tqz66r comes from plugins like W3 Total Cache to make WP based site faster and they can not be removed or moved somewhere else.
Best regards,
Muffin Group team
Hi,
Thanks for reply, The SEO Method belongs to Google , and the page speed insights is one of most important part of SEO metrics.
So is there any way to optimized wp theme for that ?
No, there is no way to optimize WP theme for PageSpeed Insights. If you need site to be optimised especially for this tool, we are afraid you have to built site with plain html without any additional JS scripts, google fonts, etc. The code of the site, supposed to be as clean as possible and contain mainly plain html.
Hello, I have several demo sites, I installed the template and registered it to import the demo in one of the test sites, I have deregistered the site template and I have deleted the folder but it does not recognize it and I want to install it on another site and it will not let me
Hello, I have already found http://api.muffingroup.com/licenses/, I have already desregister the site
Nice, thanks for the update 
Hi, i’m using polylang plugin to implement multilanguage support. I’m trying to display different logo for the 2nd language, but i dont see where i can config such option in your theme. How can i customise this part of the header?
Hi,
logo can be set under BeTheme Options > Global > Logo section but we do not have an option to set different logos per different languages.
Best regards,
Muffin Group team
Maybe there is some way using child theme?
Or tweaking some code (if you tell me what file) like : <?php if ($_SERVER[‘HTTP_HOST’]==’domain1.com’) { show logo 1 } else { show logo 2 };
BeTheme is child compatible of course so if you want to play with files, feel free. The file you can play with responsible for the logo is includes/include-logo.php
How to UPGRADE and LICENSE (issues)
I have a client with this theme. They do not have the original purchaser so want to buy. They have v14.7. The latest is 21.7.9. Is the upgrade painless or will it break their site? AND PLEASE DON’T SAY GO TO OUR FORUMS. This is only for purchased people and we are making our decisions as to keep this or go with another theme.
Do we have to register the purchase somewhere? Looked on their backend and cannot find any information. Your forums are only open to people who have purchased and not those wishing to find out information – so useless really.
Do you have a ‘child theme’ that works or ?
Really need some standard help here and why are your forums closed to only purchased people – the forums would help people understand if they want to buy or not.
Hi,
if your client don’t have license proof from previous developer, they have to buy new license of course. If they actually have 14.7 version installed, it shouldn’t be difficult to update theme.
Because your current theme version is older than V20, you have to update theme manually. The best way to do this is:
1. Go to your FTP and remove whole /betheme/ folder.
2. Later, download latest version from Themeforest, unpack and upload latest version via FTP as well.
Above 2 steps are all you have to do to update theme to it’s latest version.
Since this moment, you can easily do all future updates via Update to [version number] button which is just under the Be logo on the right side under BeTheme > Dashboard section.
Please notice, that if your client’s theme files been modified by previous developer, they will lose them. And of course, BeTheme is child theme compatible.
Best regards,
Muffin Group team
Thanks for your reply. Do you have a standard ‘Child theme’ template on your site to download?
Child Theme is included into package that could be downloaded from Themeforest.
why is elementor builder not working? I just added the new store 2 theme and when i want to edit the left side of elementor does not show anything.
Hi,
what exactly does not work? Please provide more details because right now we do not understand, what issue you have faced with.
Best regards,
Muffin Group team
Can I use this on multisite? It wont be domain mapped so all subsites will only use a single domain (easysites360.com). The subsites will look something like this: jones.easysites360.com, brown.easysites360.com, smith.easysites360.com, etc.
Is this OK?
Hi,
yes, you can use same license for unlimited number of sub-domains but the whole trick is that you have to register license for main domain first and only then, you can register same license/key for its sub-domains.
Best regards,
Muffin Group team
Hello, I use WPML and I would like to have the CUSTOM error 404 page for each language as well.
For each language I’ve got created custom error 404 page. Unfortunately when I select english (german) page and I type incorrect url it sends me to czech page. How can I make this right? Thank you.
Hi,
if you want to translate 404 error page texts, you can do this under String Translation tool. Unfortunately, WPML plugin does not have option to define different 404 pages per different language.
Best regards,
Muffin Group team
Hi, Gravity forms recaptcha is not working with betheme child. In default twenty twenty theme its working fine. I already have connected plugin author and server team. They are sure that there is no problem from their side. Its theme issue. How can I fix that. Can you help me to fixing this.? Thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I have send details from that form. Please check and let me know. Thanks
Thanks, we will respond as soon as we check.
You did not get our recent message or what’s the reason? Or maybe you have sent us another message? If this is what you mean, we will respond as soon as we reach your message.
Thank you
Hey,
please send us link to page that in your opinion is not full width so we may have a closer look on it first.
Best regards,
Muffin Group team
The site is www.ritakroth. com.br
thank you
Thanks.
Your content is not full width due to your custom css declaration. You got it under BeTheme > Custom CSS & JS > Custom CSS section—> https://prnt.sc/tp9qns