19066 comments found.
Hi, how can i set the image size to thumbnail size for team shortcode? I find this: $output .= ‘’;
But how can i set it to thumbnail?
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Thanks for understanding.
Best regards,
Muffin Group team
Hi, i know the support. We have a lot of licenses but the problem of the team element is, that nobody can change the loaded image size. I think you should improve it with theme options or extra shortcode option like other plugins. 
BeTheme is the best theme but some minimal fixes or new functions would make it so much better and better with every update
Thank you for suggestion, we will consider it while future updates of course.
Hello! I am not the owner of the site that uses your theme, so I am missing a purchase code, and I can’t register at https://forum.muffingroup.com/betheme/ But the topic is registered, that’s okay. I am a developer, and my task was to make the site poly-lingual (3 languages). I did this using Polylang. On the desktop everything is fine, no problem. But I found that the mobile version is only partially reacts to editing. For example, adding new blocks (using the Muffin Builder) is instantly displayed on the desktop. And on mobile – the old version has been for many days. Or a replacement is made images on the pages of the new two languages. On the desktop, this is displayed from the first second. On mobile many days unchanged. I searched the theme and builder settings for anything related to responsiveness, but I couldn’t find nothing unusual. I have deleted the website cache many times, and completely deleted the cache on the Cloudflare service. However, passed for several days, but there are no changes in the mobile. I would be grateful if I could get a hint as to what the problem might be.
Thank.
Hi,
as you already mentioned, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
ask before buying: I might want to buy another (I already have 3) licenses. Question: Where in the theme settings can I adjust the background of a password-protected page. The background of my previous homepages with password-protected pages have always been white. Greetings Daniel
Hi Daniel,
we do not have an option to change background of password protected pages but this could be easily achieved with custom css. If you will send us link to page where you would like to do this, we may provide you such custom css declaration.
Best regards,
Muffin Group team
Thanks and greetings Daniel
Thanks. We’ve checked above password protected page but unfortunately, WordPress does not assign any individual class for such type of pages so it is impossible to set specific background for the whole page. We will consider it as feature while future updates of course but at this moment, the only thing you can do is set background just for the password form:
.post-password-form {
background: #000;
padding: 50px;
}
ok, thanks. I add your css in betheme’s css options, or where?
Is it possible to store a link to a photo in my Wordpress media library instead of a color? Greetings Daniel
Custom CSS should be put into BeTheme Options > Custom CSS & JS > Custom CSS section.
Not sure about 2nd question so would be great if you can provide more details.
you have set a certain color in your css. My question is if it is possible to give a link to an image for the background instead of the color. greet Daniel
You can do it same way but instead of color, set background image path:
.post-password-form {
background-image: url('path-to-background-image');
padding: 50px;
}
Unfortunately the CSS code doesn’t work. Here is the code (the first part has been included from your side since the installation)
/* Progress icons / .progress_icons .progress_icon { color: rgba(0, 0, 0, 0.7); height: 40px; line-height: 38px; width: 40px; font-size: 24px; } .progress_icons .progress_icon:not(.themebg) { background: rgba(255, 252, 252, 0.3); }
/ Form */ .dark input[type=”submit”] { color: #004435; font-weight: 700; }
.post-password-form {
background-image: url('https://test.wedding-dream-pictures.de/wp-content/uploads/Hintergruende-Logos-Buttons-Thumbnails/home_weddingvideo_subheader.jpg');
padding: 50px;
}
Addendum: This is not a post but a page which is protected with a password.
Greetings Daniel
Yes, it does work. As proof, we attach the following screenshot https://prnt.sc/txlnft
Hello, I’m afraid I have to disagree with you: If I put the CSS snippet in the CSS field of the plugin below your own CSS content (screenshot) the page stays white. The background image should of course fill the whole page. The example looks very unprofessional.
https://prnt.sc/txlowoFirstly, why do you put custom css with “pre” tags? This should not be there. Secondly, like we said, background can not be set for whole page what we explained above and only the way it is on the screenshot. The only thing you can do is move the box with password a little bit to the bottom with custom css as well:
.post-password-form {
background-image: url('https://test.wedding-dream-pictures.de/wp-content/uploads/Hintergruende-Logos-Buttons-Thumbnails/home_weddingvideo_subheader.jpg');
padding: 50px;
margin-top: 200px;
}
Hello and thanks for your answer: First of all: the custom css with “pre” tags I received from you (see your earlier replies.
If the CSS code is wrong send me the right one.
The CSS content above yours (my screenshot) is already there since the reinstallation of your theme with presite Safari. secondly: it can’t be that a password protected site looks so unprofessional.
Greetings Daniel
Please check https://www.w3schools.com/tags/tag_pre.asp where it was explained what “pre” tag is. This is for code presentation only. As you see on the screenshot https://prnt.sc/txrpxq there is no “pre” tags visible as they are only being used as html to represent code.
According to password protected page, we appreciate your suggestion. We will consider it while future updates for sure. For now, you have to use the custom css we gave you above or you can send us private message with login details to your dashboard so we may check if there is anything else we can do to help you style these kind of pages.
thank you for your experience. how can i send you my access data by private message ? My support has expired. The purchase of new licenses (I already have 3) depends on the solution of this problem. Greetings Daniel
You can send them via contact form that is on the right hand side at https://themeforest.net/user/muffingroup#contact
Hello, I just purchased this theme and would love to know if I can please get a refund? I was hoping the pre-built website I wanted from your demo’s was using elementor but unfortunately it wasn’t and we cannot use it. Please let me know how I can get refund. Thank you so much
Hi,
please send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may help you. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Ok will do 
Thanks so much!
You are welcome.
Good afternoon! There are many subpages in the mobile menu on our site on suddomen https://ledexledex.luxe-soft.ru . How do I make them scroll when I view them? Since the menu doesn’t look very good right now.
Hi,
if you have many sub-menu items, we recommend to use Side Slide menu layout. You can set it up under BeTheme Options > Responsive > Header > Menu section.
Best regards,
Muffin Group team
Now how can I remove featured image from blog news box on homepage?, I send link for you to see problem (desktop version) www.lacolumnariablog.com TNKS!!!! Also I do not know why strange reason the size of the headline in the first post looks smaller on mobile, and not in desktop version. I already made size adjustments, but nothing happens.
Hi,
1. Please show us on the screenshot, where from exactly you would like to remove featured images so we may avoid confuse.
2. This is how this item been designed. But we may consider to adjust titles to be the same on mobile while future updates of course.
Best regards,
Muffin Group team
It’s on the home page, it’s the ‘snipped’, the first thing on your website that Google shows to the public. I uploaded the image in the Open Graph box, but it looks on the main page of the site, after the header, the error is only seen on desktop, not on mobile. Excuse me, do not send a screenshot, it does not allow me and my passwords do not enter the forum.
And where are the titles adjusted so that they are the same on mobile devices ????
I could already delete it, thanks!
That’s ok, thank you for the update then.
Hello,
I am using the theme: https://themes.muffingroup.com/be/hosting/ and once I installed the theme I noticed when I hovered over the menu item the blue bar was no longer there. How could I add this back?
Also, when I installed the theme the top menu with the social icons was not there. I added the items back after I added on a second menu, however, I could not change the size of the social icons. Is there a way to change the size of the social icons in the header menu? Thanks.
Hi,
1. Line above menu item is pre-defined style that could be managed under BeTheme Options > Menu & Action Bar > Menu section.
2. Please send us link to page where you would like to change social icons size first so we may have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Okay thanks. Here’s the link: https://wordpress-448173-1403287.cloudwaysapps.com/ let me know what you think.
The header builder plugin is active as well
Thanks.
To change size of social icons in Action Bar, you have to use the following custom css:
.mhb-social ul li a {
font-size: 22px !important;
}
May i ask for help? Menu in contacts is hidding on firefox when you join https://saviogaming.com/ and just click Skontaktuj się z nami button. Where is a problem?
Hey,
seems like you have a bug in JS console https://prnt.sc/tvi33m and that’s why scripts does not load properly.
We recommend to remove CF7 completely and install it again.
Best regards,
Muffin Group team
please how can i edit my footer
Hi,
it depends if you want to modify widgets or copyright. Widgets can be customised under Appearance > Widgets section but copyright BeTheme Options > Footer > Advanced section.
Best regards,
Muffin Group team
Hello there! On demos that have Elementor as the recommended plugin, can WPBakery be used or must I use Elementor to customize the demo? (BeBusiness in particular) Thank you for your time in advance.
Hi,
pre-built websites built with Elementor, can be customised with Elementor only. You can not customise them with WPBakery Page Builder.
Best regards,
Muffin Group team
I didn’t see the social media logos and they were Chinese characters. They told me it was because the CORS library was not installed on the server, although the advice worked and I fixed it. Then it all went wrong! The page is slow with errors 502, 503,521. If you jump to the page, you don’t see the post and you get a 502 error and you can’t use the Gutenberg editor, there when you save the post you mark an error connection. Also the site is extremely slow. Uninstall the theme and I could write, I don’t know what happens Help!
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Thank you very much for responding, the problem was an RSS plugin! If someone presents the same thing, they should check their site very well, remove it and everything is going very well. I can’t believe it was that simple.
That’s great, thank you for the update.
Como puedo saber que sitio web tengo registrado con mi licencia?
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
Hello, i need help to solve the following problems.
I am using elementor. With the Plugin HT Menu i can create a Elementor page als Navigation.
Is there a way to used the betheme cart icon in elementor creating menu?
Is there a shortocdes for cart icon?
Thanks in advance. Betheme is very great.
Lulu
Hi Lulu,
yes, you can put cart icon as shortcode of course. For more details, please navigate to https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons
Best regards,
Muffin Group team
Hello, but i need not only show the icon with link to the cart page.
What i mean is the function to see on the icon in the navigation, how many items are in the basket.
Thanks in advance.
Sorry, we misunderstood your question. Unfortunately, we do not have feature to put cart icon with its full functionality anywhere you want.
I cant change the menu order for the clothing 2 theme. Pleases help
The Home page is showing last on the list of the mmenu and I want it to be the first menu option
I fixed it
Great, thanks for the update.
Hi is your all demo compatible with elementor editor
Hi,
no, not all are built with Elementor. You can filter pre-built websites based on Elementor on https://themes.muffingroup.com/be/splash/#websites (on the left hand side, you have right layout filter).
Best regards,
Muffin Group team
Hey, i build my website on a test domain. then transfered it to the main domain. now i couldnt update and read that i had to derigster en then register the purchase code again. i tried that but it says i need to deregister from my develop domain.. but that domain doesnt have the website anymore.. the whole wordpress folder is deleted there so i cant deregister that… whats the solution for this… ?? i only use 1 code for 1 website..
so my website doesnt have a register now because i deregistered it but cant register again..
nvm its fixed. saw the link a few comments above. i could deregister the building domain from: http://api.muffingroup.com/licenses/ .
Great theme tho
Glad to see you have found it, thanks for the update!
Hello, I have 5 months of support left, but I don’t see the “Start a New Discussion” button on the right you’re talking about.
I’m wondering why I can’t translate strings (enter your search, published by, etc) on my website. I also tried Loco Translate, but it doesn’t work. Can you help?
Hi,
please log-out from your account on support forum and log-in again and it should be fine.
Strings like “Enter your search” or “Published by” can be easily translated from BeTheme Options > Translate section.
Best regards,
Muffin Group team
Hello please any doc on how to change text colors and edit pages with wpbackry
Hi,
most pre-built layouts included into Be, were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WPBakery Page Builder (previously known as Visual Composer) because this is additional plugins and in reference to license agreements, we can not force users to use 3rd party plugins. Also, for many users, WPBakery Page Builder is too demanding because of hosting services requirements.
According to text colors, you can easily manage them from BeTheme Options > Colors section.
Best regards,
Muffin Group team
Hi!
I have bug on my product page!
How I can make product description set up to full page?
Here is image to show what I mean: https://1drv.ms/u/s!AqvxB-BmS2kwiYxbr5AhqW5n41AEbQ?e=w2SUkM
Pls help!
Hi,
this is not a bug but layout style you set under BeTheme Options > Blog, Portfolio & Shop > Shop section. If you want to display accordion below the image, you have to change its style.
Best regards,
Muffin Group team
Hello and thanks in advance. Is it possible to show 10 products on 2 columns on mobile shop?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
kristalwave.gr
From what we see, your SHOP page, currently display products in 2 rows so we are not sure what else you would like to do exactly.
I want to show 2 columns on every row in mobile view.
But like we wrote above, you already have 2 products per row on mobile. As proof, we attach the following screenshot https://prnt.sc/tuxlzj
I don’t want it on “SHOP” page but on home page. Sorry for the delay.
On home page, you also have 2 products per row on mobile what you can see on https://prnt.sc/twy6cz
Thank you very much. Is it possible to move the cart icon more right on mobile? Like near the end. Can you help me?
To move those icons more to the right, you have to use the following custom css:
.mhb-custom-ioaO0BIZp {
margin: 0;
}
Thanks! And one last thing. A big black line appears when scrolling down after sticky menu. Can this go away?
Also i would like on mobile sticky menu that logo remains on center such as on default view. Thanks!
Where do you see “big black line” exactly? Sorry but we do not see anything like this.
According to logo, it is centred on mobile when header is sticky.
Removed it. But it’s not centred. It changes position on default and on sticky.
You can see the regular here https://prnt.sc/txu71p and the sticky here https://prnt.sc/txu7q8! It’s not the same!
From what we can see, you set different sticky header than default and that’s why you notice this little jump. If you want them to be the same, you should set both same way.
Hello again! I need 2 columns of products on home page on mobile view. You send me a screenshot but i can’t see it now happening on mobile. Can you tell me how to fix this?
On homepage, you have SHOP sliders so you won’t see 2 products per column as this is slider. You will see them in 2 columns on SHOP page—> https://kristalwave.gr/shop/
