26721 comments found.
Galleria immagini, apri con modale don’t works. After opening the first image, it is impossible to view other images moving with left and right arrow. See here https://www.bagnoannita.it/gallery/
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Error notice red bar appears on the plugins pages after the latest WordPress 5.5 update. When is this going to be fixed?
Also if you are using a caching plugin and Defer Render-blocking JS it will throw error from the theme after the newest update.
Hi there,
Thank you for reaching us!
We have tested our theme with the latest WordPress and it is working as intended. If you do have issues and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you and check this on your end.
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Gotta admit. Kinda a disappointing response. I’ve tested on multiple sites and multiple hosting environments. This theme is definitely not compatible with WordPress 5.5. I’ve deactivate all plugin and the issues only go away when I deactivate Bridge. I am also not the only one experiencing these issues. You might want to look into this further on your end.
Hi there,
We would kindly ask you to submit a request and our support team will check any issue you your end. This way they will be able to investigate any potential cause and help you.
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Good Morning! A year ago we made a web page using Bridge and several users have reported to us that the home page is badly visualized on the mobile when you use iPhone since there is some incompatibility with Safari. You can see the problem in the video https://youtu.be/3UE_8kPEODo
Does anyone know how to fix it? Thank you!!
Hi there,
Once we check your website on iPhone we can see that the elements are displayed correctly as you can see here so we do assume you managed to fix this.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Yes, i fixed it. Many thanks for your reply!
Hi there,
Glad to hear this! 
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I could not find the place where I could ask my questions. Do you have an email address or a url link. I can’t find answers to my questions from the videos
Hi there,
Thanks for writing in! We do have our help center and we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi, when i try to register (with the purchase code) my theme in wordpress, allways response that license is register in another site
Hi there,
As per regular license you can only use one purchase code per domain. So please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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I would like to disable/deregister; Masonry Grid and Portfolio post types – as I will be replacing with post types of my own. How can I deregister these please?
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Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Just found out when people send me a email via my contact form on the page , it only include name and their email, but I can’t see the message they sent . How do I fix this ?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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I install it over the xampp system until the domain name and location are established on the server. I installed the demo version via wp-admin. but I could not reach the page filter that I will use in the theme. What kind of path should I follow?
I am a graphic designer and ı don!t understand child them insatllation. please help me.
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Having a recent issue where our Portfolio Pages will not load into ‘self’ window. When you click the portfolio thumb photos – nothing happens?
https://www.esjaylandscapes.com.au/portfolio/Appears to be for all internal links specified as ‘self’.... across our website.
I have contacted my web host agency for further assistance. Could you please delete my comment? I have also contacted Envato to have this comment removed. Kind Regards
Hi there,
For all theme related questions you can always submit a request at our help center and our support team will be happy to help.
Also as for your comment you do have an option to flag it on your end and Envato will sure handle your request and remove your comment if there is a reason to do this.
Thanks.
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Hey Bridge,
After updating to WordPress 5.5 we noticed a bug and just wanted to give you guys a heads up on it if you already don’t know of it. When having the Bridge theme installed, on the plugins page under the new Automatic Updates column there appears to be a red bar that appears for all the plugins. When we activate another WordPress theme it goes away.
Note: We are have tested with the latest version of Bridge and older versions as well.
Hope that helps!
Looks like the conflict is coming from admin-style.css line 469: display: inline-block;
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Just updated to WP 5.5 and updated the theme too. Now the infinite scroll has stopped working on the blog. See here – https://gravitatepr.com/scoop/
Hi there,
We do see that you have updated the theme but missed to update Bridge Core plugin, so please update your plugins as well according to this tutorial as the latest version of Bridge Core is 2.4.1 and you are using 2.2.6.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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I updated Bridge Core but the infinite scroll is still not working
Hi there,
We do see that you have a regular pagination. If you somehow still encounter issues we would kindly ask you to send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.
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How do I access the demos after purchasing the theme? I’m trying to use them to build my website in different ways
Hi there,
Thanks for using our theme! Commercial themes on Theme Forest often offer their own options framework, and they offer a lot of options, functionalities and custom elements. Best practice for that is to actually import theme demo content. You can check our tutorial on how to import the demo content and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi! there is a construction by block? and is possible import font? thanks!
Hi there,
Thanks for taking an interest!
Our theme comes with both Elementor and WPBakery plugin which you can use to build your pages. If we understood you correctly you can add a custom font for sure. Please read more about it here.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
yes I Know that it is made with wp bekery, I was wondering if you used the pre-existing block templates for the construction..
Hi there,
No we do not use these, please note that WPbakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here. We do have our themes shortcodes as well as you do always have an option to save your page templates that you create.
Do not hesitate to as for any additional questions you have.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello I bought the theme, and saw the tutorial to add fonts … but via plugin it is not possible to add an external source from google font? obviously I would like to add a personal font and possibly have it listed to recall it like the others … do you have a plugin to recommend that works well with the theme?
Hi there,
We cannot guaranty for any third party plugins, as they simply has not been tested with our theme. However you can always add a custom font by following this tutorial here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi,
I used my purchase code for old web. I wanna use it in my new web but it does not accept it. What can I do?
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I know I purchased the theme a while ago, I didn’t use the theme for a long and now I use the theme, question here; even I updated the favicon but still appear on safari browser only, any idea why it’s only the browser?.
thanks
Hi there,
Could you please provide us with your website URL. This is not a common thing that we are aware of, and to change the favicon you should go to Appearance > Customize > Site Identity.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Having trouble getting Theme Options saved. For instance, I changing the footer background image or uploading a logo to the “Light” header, it shows it uploaded and I save it, but when I refresh, the changes did not get saved and do not appear on front end. All software is completely up to date. I cannot figure out the issue.
Hi there,
Thanks for writing in! Please rad our article that might help here.
If you still encounter issues we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi! I a few Bridge theme licences. Today looking througe extensions on my customer’s website, I did notice a WooCommerce extension called WooCommerce Phone Number Required, which I didn’t installed, and is linked to a mature website. See screenshot https://snipboard.io/5YfAFW.jpg I did deactivate the plugin as of now. I did some research on the web, did chat with WooCommerce support and this is not part of their extensions. Looks like it was a 3rd party’s extension and may be no longer available. Can you confirm if it was an extension included in theme files? Because if not, somebody did access the ftp or website to upload this extension…. Thanks Dany
Hi there,
Thanks for writing in! This is not included with our theme, so it must have been installed on your end. You can simply deactivate it and delete it. As well as we have an article about how to protect your website here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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love your theme, been using it for lots of my clients. So i have a weird question. I got lost in multiple purchases for my clients. Is there anyway to see license code of the theme inside of wordpress platform? I always register it so maybe there is the way i can see it?
Hi there,
Thanks for writing in! You can read more about it here.
If you need to deregister a theme we kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.
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Hi QODE, great theme! I would like to buy a third license. I really enjoyed working with your theme. This time I have to create a website for a restaurant that also makes home delivery. Do you have a demo for a restaurant that includes e-commerce and supports the Bakery editor? Thank you very much for your work and support! Arianna
Hi there,
Thanks for taking an interest! You can check our demo website for all our demos that you do have as well filter the search for restaurant. Pur Bridge theme is for sure WooCommerce compatible so on any demo you will be able to have a e-commerce. And when it comes to WPBakery plugin you should know that we do have certain demos that are built with WPBakery and certain are built with Elementor, you can choose from either one of them to customize your site, our theme is compatible with both plugins and it is just a matter of Native import, if a demo is made with eEementor the native import will come with Elementor demo and the other way around.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good Theme
Hi there,
Thank you very much, we are glad you like it!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
