23241 comments found.
Hi!
Great theme with great name (my hometown)! 
Congrats!
A few pre-sales questions: 1- is it possible to use Porto theme to create a job board? 2- is Porto compatible with WP Job Manager all core add-ons bundle? 3- is Porto compatible with Restrict Content Pro plugin? 4- is Porto compatible with WP Job Board?
Thanks!
Hello, 2jpedrosousa,
First of all, thanks for showing your interest in Porto WordPress
1. Yes, It’s a multipurpose theme, you can use it for any purpose.
2.3.4. Sorry to say that but we have not tested the WP Job Manager, Restrict Content Pro, WP Job Board plugin with our Theme officially yet, so we are unable to suggest you on it, If you want you can try it with the Theme.
Regards, P-THEMES.
Thanks for your reply.
How could I try it? Is there a way to try these functionalities without having to spend $59 plus tax?
Thanks. Pedro
Hello, 2jpedrosousa,
No, Sorry to say that but this is no possible, you have to purchase the Theme first and then you can try it.
Regards, P-THEMES.
I don’t have access to another account right now ( from which i purchase the theme ). However just wanted to let you know, that your theme isn’t working with the latest version of Elementor. It was working perfectly locally then I updated elementor today, and now its not working. My license is under name of ” AALAQUIS LTD ” Please fix that. I’ll obviously submit support as well from purchased account.
Hello, @stevefantazia2,
I have just tested the same thing on my test site now with the very latest version of the Elementor plugin 3.0.1 just releases a day ago and finds the same issue, you are reporting, I am really sorry for the inconvenience and really thankful to you for notifying this issue to us, I am forwarding this to the development department for testing it in deep and solve it asap with new Theme update, Please be patience till the new Theme update.
For now, please do not update the plugin go with version 2.9.14, and if you already updated the plugin then roll back it to version 2.9.14 from Elementor >> Tools >> Version Control, it will work for you.
Regards, P-THEMES.
Hi Porto team. Could you help me to understand how to use some pages from demo A at website that use demo B?
I would like to use some pages from diferents demos to do landing pages on. my website.
Hello, @tiagopod,
Yes, you can, You can simply copy and page from any Demo on your main site by following the steps listed below:
Please Install the Theme on Localhost or Test site and Import the Demo from which you want to copy the pages on your main site, and also Install the Theme on Live/Main site and Import the Demo you want to use on your main site. Now copy the home Page from a Test site to Live site and set it as Home Page by selecting it from WP-Dashboard >> Setting >> Reading, or like the same way you can copy any page from the test site to live site and It will work for you.
OR
You can use Porto Studio Functionality:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
and Import any Demo page on your site.
Regards, P-THEMES.
One of the best themes ever… Great work and unlimited options. I have an issue though: https://prnt.sc/u5sm4u , this is how the page appears when trying to edit it with Elementor. Any idea why?
Hello, @cryptoshade,
I have just tested the same thing on my test site now with the very latest version of the Elementor plugin 3.0.1 just releases a day ago and finds the same issue, you are reporting, I am really sorry for the inconvenience and really thankful to you for notifying this issue to us, I am forwarding this to the development department for testing it in deep and solve it asap with new Theme update, Please be patience till the new Theme update.
For now, please do not update the plugin go with version 2.9.14, and if you already updated the plugin then roll back it to version 2.9.14 from Elementor >> Tools >> Version Control, it will work for you.
Regards, P-THEMES.
Thanks for the kind and quick reply.. It worked perfectly..
You’re Welcome!!!
Hello Can you Reset my purchase code please?
Hello, @mohali1988,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hello,
I have a site with the demo22 (Elementor), yesterday the plugins were updated for security reasons and now we cannot edit and the banners at the beginning were misaligned.
How can this problem be corrected?
—> https://postimg.cc/4Y12n7H9/f8348dbc
—> https://expocolsuministros.com
Thank you
Hello, @jimjud,
I have just tested the same thing on my test site now with the very latest version of the Elementor plugin 3.0.1 just releases a day ago and finds the same issue, you are reporting, I am really sorry for the inconvenience and really thankful to you for notifying this issue to us, I am forwarding this to the development department for testing it in deep and solve it asap with new Theme update, Please be patience till the new Theme update.
For now, please do not update the plugin go with version 2.9.14, and if you already updated the plugin then roll back it to version 2.9.14 from Elementor >> Tools >> Version Control, it will work for you.
Regards, P-THEMES.
Hello, Please I am having problem editing my pages and any other pages. It does not show me option for WPBakery when I click edit page,it just goes straight to text. I see there’s an update for WPBakery, please when are you rolling that out?
Hello, @askminted,
Please make sure that you have checked “YES” the “pages” in Post Type set as Custom under WP-Bakery >> Role Manager as showing below:
OR
Please try once with deactivating all the third-party plugins and check back your site after removing the browser cache, If this resolves your issue, then again you have to activate all the third-party plugins one by one and check which one is creating an issue on your site.
And for updating the plugin, please delete the old version of the plugin from your site and download the latest version of the plugin from the below-given article and Install and Activate it on your site, it will work for you, and we always update that article link when we test the plugin update with the Theme, so stay tuned with that article:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Hello,
I use Shop Demo 3 with Elementor. When I upgrade the Elementor plugin to 3.0.0, it breaks the homepage.
here is the console error:{"name":"ChildViewContainerMissingError","message":"The specified \"childViewContainer\" was not found: > .elementor-widget-wrap"}
/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.0.0:2
The specified "childViewContainer" was not found: > .elementor-widget-wrap
/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:23
I had to rollback to a previous version which is 2.9.9. Everything works properly now.
Actually, not only homepage. The same issue always appears when I edit any page with Elementor (v3.0.0). I’m not sure this bug is related to Elementor or Porto?
Hello, @s_works,
I have just tested the same thing on my test site now with the very latest version of the Elementor plugin 3.0.1 just releases a day ago and finds the same isue, you are reporting, I am really sorry for the inconviniance, and really thankfull to you for notifying this issue to us, I am forwerding this to the development department for testing it in deep and solve it asap with new Theme update, Please be patience till the new Theme update.
Regards, P-THEMES.
Hello, Do you have ajax search in this theme or the instant search ? Regards
Hello, @jabali,
Please completely and carefully read the below given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/08/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, thanks for the reply, I tried to install the theme and the following message appears: `This link has expired`.
I bought 2 licenses, the last license was the one I changed hosting.
For solve the problem do you have to generate another link? will i need to download the theme again?
Hello, @horacioanaya,
This issue occurs when “upload_max_filesize” value is less than the Theme or uploaded file, so please make sure that your server requirements must meet the latest Theme/plugins requirements as listed below:
PHP version 7.4.
Memory Limit 256M or higher.
max_execution_time 600 or 1000
memory_limit 256M
max_input_vars 2000
post_max_size 64M
upload_max_filesize 64MAnd then try to Install the Theme, I am sure you will not finds this issue anymore.
OR
Follow the instructions showing in this video:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Otherwise, please contact us via our support system with your site WP-Admin Login details so that we will check and Install the Theme for you on your site.
Regards, P-THEMES.
Help! Since the update i can’t edit a elementor page. It just shows the header & footer but no section, when live, the page is full op content, but when i edit with elementor i can’t do anything
Hello, @jimmymus12,
Can you please once check after deactivating all the third party plugins and check your site after removing the server, site and browser cache, I am sure you will not finds this issue anymore and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site and if the issue still remains then remain all the third party plugins deactivated and share your site WP Admin Login details via our support system and the permission to debug your site which includes deactivating all the third party plugins and on site Customization so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
I deactivated all plugins except Elementor – elementor pro & porto theme functions, still te same issue, i maded just a support ticket
Hello, @jimmymus12,
Now, Please be patience, once your support ticket will resolved you will get the reply of your support ticket.
Regards, P-THEMES.
hello
how do i make a page to look same as demo? https://prnt.sc/u5ldv6when i’m importing from the porto studio to a page , the look is not the same (im trying to copy some individual pages/content)
check the screenshot. https://prnt.sc/u5l28m https://prnt.sc/u5l1s0where can i make changes on the gray area
Hello, @ddeluna,
The page on which you have Imported the content, edit it, and scroll below, you will finds view options and under view options you will find “Layout & Sidebar”, check it “YES” and set as “Wide Width” as showing below, and check your site after removing the browser cache.
Regards, P-THEMES.
plz reset my license
Hello, @privaong,
Can you please share your Theme purchase code with us via our support system so that we will check/verify and reset it for you.
Regards, P-THEMES.
yes, i did
Hello, @privaong,
Your support ticket issue has been resolved and the reply to your support ticket has already been sent please check your support ticket reply.
Regards, P-THEMES.
How long into the future will you support this theme? Woocommerce templates and updates? Need to know before I buy. Thanks
Hello, @cmttampa,
First of all, thanks for showing your interest in Porto WordPress
We will support it for a lifetime and you will find the update of the Theme frequently, you can check our Theme changelog here:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Regards, P-THEMES.
How can I update Revelution Slider without losing slides? I allready downloaded latest version from your portal.
Hello, @jeroenberings,
No, you will not lose the sliders, just delete the old version of the slider revolution plugin from your site and Install and Activate the downloadable one, it will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Hello, I m very interested in purchase this theme for a shoes shop, but I need to know 3 things: 1 Its is possible to add a colour and size selector in each product of the catalog? 2 Is the theme compatible with POS woocommerce plugin? 3 How can I traslate all words and buttons to spanish? Is it easy?
Thank you in advance!
Hello, @videoed,
First of all, thanks for showing your interest in Porto WordPress
1. Yes, you can simply and easily set the color,image,size to any product as per your requirements.
2. Sorry to say that but we have not tested the POS woocommerce plugin with our Theme yet officially so we are unable to suggest you on it, you can try it as per your requirements.
3. You can easily translate the complete Theme using Loco translate plugin as per your requirements.
Regards, P-THEMES.
Hi! I am interested in buying your theme. My concern is, It looks difficult to build, since I have no background in programming and not too much experience on wordpress. Could you comment on that? Thanks!
Hello, @laurynasspa,
First of all, thanks for showing your interest in Porto WordPress.
Porto WordPress is super easy to use, no need for programming background until and unless you want to add any new feature…
You can read the Theme Documentation here:
https://www.portotheme.com/wordpress/porto/documentation/
You can watch the Support Videos here:
https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber
Regards, P-THEMES.
Hey there i have dokan professional and i want to show vendor name below the product name on yout theme. Can you please kindly tell me the best way to do that.Thank YOU.
Hello, @rushi99,
This requires some Customization, you can read and follow the instructions written in the below-given threads:
https://wedevs.com/support/topic/display-product-vendors-name
https://wedevs.com/support/topic/product-vendor-name-under-product-title
https://wpdoctor.press/display-vendor-name/
https://wordpress.org/support/topic/how-to-display-the-vendor-name-under-single-product-title-2/
https://nayemdevs.com/show-vendor-name-single-product-page-dokan-multivendor-plugin/
https://stackoverflow.com/questions/51145071/display-dokan-vendor-name-on-woocommerce-single-product-pages
https://github.com/weDevsOfficial/dokan/issues/23
Regards, P-THEMES.
Hey there I am Currently using shop6 of your theme and now i want to change it to shop11 how can i do that without loosing data or what is the best way to do that please help me with that
Hello, @rushi99,
While Importing any new Demo on your site having content in it, then you have an option: ”Override existing contents”, If you checked it (YES) then it will override all the previous content you have on your site like Posts, Products, Pages, etc.. and vice versa: https://postimg.cc/p9yqzmMP
, so you have to uncheck it and it will not override your existing content.
Regards, P-THEMES.
Hi. I’ve follow all the steps to translate all the site and almost every text translated correctly. But it doesnt change “sort by” text in mainpage. Ive installed the porto demo sport store with all the demo data.
Hello, @alecaser,
That Sort By is coming from Porto One Page Category element and that element is generated by the Porto Functionality plugin, so you have to translate it by translating it into the Porto Functionality plugin language files as showing below:
Regards, P-THEMES.
