Hello, @glennonline,

That is coming from the Porto Modal Box element, If you do not want to use that newsletter pop-up form, then simply edit your Home Page and delete the Porto Modal Box element, it will solve your issue.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 25/09/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @Kareem_Youssef,

It’s not daily deals but yes you can make it as daily deals, We have used the Porto Sale Products element for creating those sections and Porto Sale Products will show all the Products which are on sale, so you have to change the Products on Sale daily and it will become the daily deals for your site

And Regarding that Timer, please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000058990--25-porto-single-variable-product-sale-and-schedule-timer-setup

Regards, P-THEMES.

Hello, @Heewee,

First of all, thanks for showing your interest in Porto WordPress

1. Yes, Porto WordPress is super easy and have a brand new detailed documentation, Support Videos and best Support on ThemeForest, so it is the best fit for new commers

2. Yes, Porto WordPress handles the large amount of data as well, it is fully compaitable with WooCommerce plugin for making Store functionality and the plugin is pre pakcged with the Theme.

3.Yes, you can, Porto WordPress provides the functionality of Catalog Mode, and you have to turn the Catalog Mode ON from Theme Options and you will be able to hide show the price, add to cart button, review for your products as per your requirements.

4. Yes, you can, simply by changing the colors from Theme Options as per your requirements.

Regards, P-THEMES.

Hello, @khalil__,

Sorry to say that but this is not possible, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

OR

You can try with any third party plugin which better meets your requirements at your own risk.

Regards, P-THEMES.

Hello, @sonnefes888,

Yes, you can, Its not required or recommended by the Theme and no use of it with our Theme.

Regards, P-THEMES.

Hello, @lveness,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem

Regards, P-THEMES.

I have already disabled the cache plugin and the theme is still not creating the “porto-styles” directory. I have tried it many times.

Hello, @lveness,

Ok, Got your point, I have just tested your site now and finds some 404 issues from your server in your site console as showing in this screenshot: https://postimg.cc/tZNS1HJW
, ask your hosting provider to solve the issue for you on your site and regarding “porto-styles” not generates itself when save changed from Theme Options, so its purely the permission issue, Yes, I have read your point, you already set the permission but sometimes, service providers applied restrictions on accounts so that user changes will not affect the server, maybe that is the reason, again, please contact your hosting provider and ask to check the permissions for you once and try again. Otherwise, please contact us via our support system with your site WP Admin and CPanel Login details so that we will check and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @palomavallhonrat,

Can you please contact us via our support system with your site WP Admin Login details so that we will check and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @safamutur88,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @leathermanfashion,

Please share your Theme purchase code with us via our email newsmartwave@gmail.com so that we will share the latest plugins with you.

Regards, P-THEMES.

Hello, @dolanor24,

First of all, thanks for showing your interest in Porto WordPress

If you want to use the Theme on 3 different sites then you have to purchase 3 different licenses of the Theme, 1 single license for 1 single site, This is Envato Policy you may wish to confirm from them as well.

And here is the Installation Guide video:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

If you are unable to Install the Theme, we will install it for you on your site.

Regards, P-THEMES.

Hello, @kalak,

You can set any page of your site as a shop page from WooCommerce >> Setting >> Shop as per your requirements.

Sorry to say that but you can not directly edit the Shop Page because it is an Archive page and you can not directly edit any of the Archive pages.

If you want to change/remove the Banner on Shop Page: Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052390--2-how-to-edit-shop-page-banner-and-changing-images-

If you want to change/set the Sidebar of the Shop Page: Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052832--16-how-to-configure-shop-page-sidebar-and-configure-the-widgets-inside-it-

If you want to change the Style and Layout if the Shop Page you can change/set it from Appearance >> Theme Options >> WooCommerce >> Product Archives as per your requirements.

If you manually want to add some data on Shop Page then please go to WP-Dashboard >> Pages and finds and Edit the Shop page and add/remove/set any data on it using WP Bakery elements as per your requirements.

Hope it helps and all clears.

Regards, P-THEMES.

Hello, @Kareem_Youssef,

I have just tested it at my end as you mentioned and it is working fine, here is the video:

https://streamable.com/iztww2

Regards, P-THEMES.

Hello, @NaumKo,

Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPs if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPs from HTTP there and save changes and then check your site after removing the browser cache.

Otherwise, you can use this plugin as well:

https://wordpress.org/plugins/really-simple-ssl/

Regards, P-THEMES.

Hello, @Kareem_Youssef,

Whether the site is RTL or LTR, you can change the Font from Porto >> Theme Options >> Skin >> Typography as per your requirements.

Regards, P-THEMES.

Typography as per your requirements not show in wp-admin

Hello, @Kareem_Youssef,

Please follow the path that I listed above, Porto >> Theme Options >> Skin >> Typography as showing below:

Regards, P-THEMES.

Hello, @parisalex,

We have added that white-space: nowrap for truncate the product title so that the Grid alignment does not disturb because of the different title length. If you want a full title then you have to simply override that nowrap to normal using Custom CSS and it will work for you.

Now, the alignment of the grid is still not perfect, now this is because of the image size, The Images settings of the products are coming from WooCommerce, Please read the below-given articles: ​

https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing

https://smartwave.freshdesk.com/support/solutions/articles/12000052417--8-woo-images-looks-blurry-and-not-change-from-low-to-high

Regards, P-THEMES.

Thank you for the reply, the images is not the reason why the alignment is not perfect. The problem is that some product names takes 1, 2 or even 3 lines so if you view them one next to each other then you can see the add to cart button is not aligned one next to each other

Hello, @parisalex,

Ok, I get it, then you have to set the Title div length using Custom CSS, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .woocommerce-loop-product__title {
    height: 50px !important;
}

Regards, P-THEMES.

Hello, @rohitrrpaul,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000057083--22-how-to-remove-size-guide-tab-how-to-create-different-size-guide-chart-for-different-products-

Regards, P-THEMES.

Hello, @bhanu2217,

Porto WordPress is fully compaiatable with Dokan plugin and it is also pre packaged with the Theme you can Install the plugin from Appearance >> Install Plugins.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @spand10,

Then please remain all the third-party plugins deactivated and share your site WP-Admin Login details and the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well via our support system so that we will check and solve the issue for you on your site.

Regards, P-THEMES.

Thanks

Most Welcome!!!

Hello, @falz04,

First of all, thanks for showing your interest in Porto WordPress

You can check it on my test site here:

http://hubdatasolutions.com/pearl/porto/shop1/product/black-grey-headset/

Regards, P-THEMES.

I’ve tried this several times

I’ve tried this several times

Hello, @jefterlael,

You are translating the wrong word, you have to translate the correct word, Capital word as showing below, and if you are not able to find it, then click on the “Sync” button and save changes and find the word again, translate it and check back after removing the browser cache.

And if still, you are unable to translate it then contact us via our support system with your site WP-Admin Login details so that we will check and solve the issue for you on your site.

Regards, P-THEMES.