23241 comments found.
Hi! I have some more queries:
1. I’m keen to know what features does the theme have for a customer who has signed up. For example: Can a registered user see sale history with past transaction records? track shipping? or returns? can we issue coupons codes to loyal customers – basically features that would benefit a customer other than just a simple wish list management and checkout process?
2. I would love to explore this theme further before making a purchase. However, cannot see demo login credentials anywhere.
3. Does the theme offer 360 product view?
4. What the theme limitations in terms of payment gateway integration? I understand it works with woocommerce, but are there any theme specific limitations in terms of integrating a payment gateway?
Kind regards, m
Also, is the side navigation bar on desktop collapsible?
Hello, @mirmubasher,
First of all, thanks for showing your interest in Porto WordPress 
1. Our Theme Store Functionality based on WooCommerce plugin and the user will be registered on your site, will able to see all the possible options the WooCommerce provides, please check the official documentation of the WooCommerce plugin:
https://docs.woocommerce.com/document/woocommerce-pages/
2. Sorry to say that but there is no such policy, you can not check the Theme Backend before purchase it.
3. Yes, In one of our Demo Single Product Demo, the Theme provides 360 Product View, you can check it here:
https://www.portotheme.com/wordpress/porto/shop28/
4. By default WooCommerce default payment gateways working fine with our Theme and you can try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
Hi!
Many thanks for your response:
Also, is the side navigation bar on desktop collapsible?
kind regards m
Hello, @mirmubasher,
Yes, The side navigation bar on the desktop is collapsible.
Regards, P-THEMES.
add to wish list disappeared from variable product https://imgur.com/a/mYGwwZ1 but still appear in single product https://imgur.com/a/GhOT3rh
Hello, @Kareem_Youssef,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.fa-heart-o:before {
content: "\e889" !important;
position: absolute;
left: 0;
right: 0;
top: 10px !important;
text-indent: 0;
font-size: 1rem;
font-family: 'Porto';
}
Regards, P-THEMES.
wonderful, thanks
Most Welcome!!!
after add this code wish list icon be two in some layout product 1- https://imgur.com/a/Mgn8NZZ 2- https://imgur.com/a/BFaqgmC
Hello, @Kareem_Youssef,
Can you please share the Page URL on which you are getting this issue so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
how to add tool-tip to swatchs color https://imgur.com/a/EOryYii
Hello, @Kareem_Youssef,
Sorry to say that but this is not possible, you can not add the Tooltip to swatches, There is no such option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
thanks
You’re Welcome!!!
Hello, @drcslm,
You have to change the Breadcrumbs Style from Porto >> Theme Options >> Breadcrumbs as per your requirements:
Regards, P-THEMES.
Hi,
I bought 3 of the porto themes a while ago. I don’t need support but I would like to know if the porto theme did not come with Visual composer license then do I need to renew the licence on my own?
If I renew the licence will it create any issues.
I have been using the free version of Visual composer that came with the porto theme until now and that’s all I need but all of a sudden after the WordPress update 5.5.1 the backend editor of visual composer disappeared. You guys have been working with Visual composer for a while, I hope you can help.
Thank you, Neha
Hello, @bitoubit,
Please share your Theme purchase code PDF file with heading (Need Updated Plugis for Porto WordPress Theme) with us via our email newsmartwave@gmail.com so that we will check/verify and provide you the latest plugins and then you can update the plugins manually on your site by yourself.
Regards, P-THEMES.
Hi!
yours is an amazing theme. I would like to purchase. Have a pre-sale query.
For the mobile view, is there a menu like this possible https://prnt.sc/udv1ah
coz I can’t see it in any of the demos when viewed on mobile.
Kind regards m
Hello, @mirmubasher,
First of all, thanks for showing your interest in Porto WordPress
Yes, we have recently added these bottom Menu for the Mobile version of the site and you can turn it ON from Theme Options as showing below:
You can check it on my test site here:
http://hubdatasolutions.com/pearl/porto/shop2/
Regards, P-THEMES.
I need to change the domain for my license, how can i do that?
Hello, @ssibaja,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi,
I imported demo shop31 using elementor, but i know want to use WP Bakery instead. How can i change the editor?
Thanks
Hello, @georgenet,
Sorry to say that but this is not possible, you can not use the one Page Builder to another Imported Demo content, you have to reset your WordPress and Import the particular Page Builder Demo version again which you want to use on your site, This will work for you.
&
Please read these threads:
https://themeforest.net/comments/24150936
https://themeforest.net/comments/24196457
https://themeforest.net/comments/24419950
Regards, P-THEMES.
Can it be converted to Spanish? For the purchase of Porto, can I choose any theme? I want a theme that has a shopping cart and can add payment methods.
Hello, @dolanor24,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can translate the site into any language as per your requirements using Loco Translate plugin, Please watch this video:
https://youtu.be/z_X4mELtYDM
Yes, you can Import any Demo on your site as per your requirements.
You can check all our Pre Built Demo’s here:
https://www.portotheme.com/wordpress/porto_landing/
And Payment Methods are provided by the WooCommerce you can simply set as per your requirements.
https://docs.woocommerce.com/document/payments/
Regards, P-THEMES.
Hi, I’ve upgraded wordpress, woocommerce and Porto theme to the newest versions and there is something wrong with displayig products on the grid. There are displayed only pictures of products and the rest elements (like price, name f product, reviews, add to cart button) appears only in hover state in chaotic way. Could you give me some advice what I can do, please?
Hello, @MMHermann,
Please go to Porto >> Theme Options >> Skin >> Custom CSS and finds and comment out the /Shop/ CSS for a while save changes and check your site after removing the browser cache.
https://postimg.cc/kVd6HGPm
And also you can change the layout of the products from Porto >> Theme Options >> WooCommerce >> Product Archives:
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired on 24/05/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, i was wondering if i could remove the weird grey screen from the newsletter pop-up from my porto webshop?
Hello, @glennonline,
That is coming from the Porto Modal Box element, If you do not want to use that newsletter pop-up form, then simply edit your Home Page and delete the Porto Modal Box element, it will solve your issue.
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 25/09/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
i would like to use daily deal in my shop 27 like in shop 22 this screen shot to explain https://imgur.com/a/GpXJPvD and shop 36 https://imgur.com/a/kTBuR7j
I ask you to have the explanation in a video or pictures Thank you
Hello, @Kareem_Youssef,
It’s not daily deals but yes you can make it as daily deals, We have used the Porto Sale Products element for creating those sections and Porto Sale Products will show all the Products which are on sale, so you have to change the Products on Sale daily and it will become the daily deals for your site
And Regarding that Timer, please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000058990--25-porto-single-variable-product-sale-and-schedule-timer-setup
Regards, P-THEMES.
I plan to buy porto theme and need to make sure about something.
1. I am new to use wordpress, is porto suitable for me? 2. My web will have thousands products and many layers categoties, is it suitable for my web? 3. I just want to display my product without its price, is it possible? 4. I want to change the main color of the web, os it possible?
Hello, @Heewee,
First of all, thanks for showing your interest in Porto WordPress
1. Yes, Porto WordPress is super easy and have a brand new detailed documentation, Support Videos and best Support on ThemeForest, so it is the best fit for new commers
2. Yes, Porto WordPress handles the large amount of data as well, it is fully compaitable with WooCommerce plugin for making Store functionality and the plugin is pre pakcged with the Theme.
3.Yes, you can, Porto WordPress provides the functionality of Catalog Mode, and you have to turn the Catalog Mode ON from Theme Options and you will be able to hide show the price, add to cart button, review for your products as per your requirements.
4. Yes, you can, simply by changing the colors from Theme Options as per your requirements.
Regards, P-THEMES.
Hello
is it possible to make the mobile footer menu only shown as click to drop down menu? (only in mobile)
example screenshot: https://i.ibb.co/RSR2KGb/footre-23.pngHello, @khalil__,
Sorry to say that but this is not possible, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
OR
You can try with any third party plugin which better meets your requirements at your own risk.
Regards, P-THEMES.
Can i delete the Plugin “Redux Framework”?
Hello, @sonnefes888,
Yes, you can, Its not required or recommended by the Theme and no use of it with our Theme.
Regards, P-THEMES.
Hi,
I have purchased the Porto theme and I am trying to generate the dynamic styles but the files in uploads folders are not being generated. I have checked the folder permissions and they are 777. Please advise.
Hello, @lveness,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Regards, P-THEMES.
I have already disabled the cache plugin and the theme is still not creating the “porto-styles” directory. I have tried it many times.
Hello, @lveness,
Ok, Got your point, I have just tested your site now and finds some 404 issues from your server in your site console as showing in this screenshot: https://postimg.cc/tZNS1HJW
, ask your hosting provider to solve the issue for you on your site and regarding “porto-styles” not generates itself when save changed from Theme Options, so its purely the permission issue, Yes, I have read your point, you already set the permission but sometimes, service providers applied restrictions on accounts so that user changes will not affect the server, maybe that is the reason, again, please contact your hosting provider and ask to check the permissions for you once and try again. Otherwise, please contact us via our support system with your site WP Admin and CPanel Login details so that we will check and provide you the best possible solution for it.
Regards, P-THEMES.
Hi, you tell me to translate the end purchase page trough loco translate plugin. This requires to get an API in a website (yandex) but when I was about to get the API, the website says this: https://www.pinkvita.es/wp-content/uploads/2020/09/Captura-de-pantalla-2020-09-08-a-las-9.53.43.png
Please I need help, do you know another way to do it? Thank you
Hello, @palomavallhonrat,
Can you please contact us via our support system with your site WP Admin Login details so that we will check and provide you the best possible solution for it.
Regards, P-THEMES.
Hello, i changed domain name, how do i change the domain name linked to my license?
Hello, @safamutur88,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, I am unable to login my portotheme account. How to upgrade “WPBakery Page Builder” without my porto theme account?
Hello, @leathermanfashion,
Please share your Theme purchase code with us via our email newsmartwave@gmail.com so that we will share the latest plugins with you.
Regards, P-THEMES.
Hi! I want to install porto on 3 websites, how do I do? the purchase of Porto includes the themes If I buy this theme can you help me install
Hello, @dolanor24,
First of all, thanks for showing your interest in Porto WordPress
If you want to use the Theme on 3 different sites then you have to purchase 3 different licenses of the Theme, 1 single license for 1 single site, This is Envato Policy you may wish to confirm from them as well.
And here is the Installation Guide video:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
If you are unable to Install the Theme, we will install it for you on your site.
Regards, P-THEMES.
