13769 comments found.
사이트를 방문하면 avia_forced_reroute=1이 주소 끝에 붙는데 왜 그런걸까요?
Hi,
Thanks for contacting us!
It seems like you have enabled Maintenance Mode by choosing “Enabled – Redirect to selected page” option. Please choose “Enabled – Use selected page content without redirect” option instead.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, Im using enfold with the consulting demo and when i changed the photos on the steps section of the front page they changed to smaller photos and I cant set them back to what they were. I used images with the same dimensions as the demo content.
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Hi, I just took over an existing website for a client. The website uses your theme without any customisation. The problem is, the post slider element fails to consistently display the publication date of the posts. Some of the posts have the date below the post title, some others don’t. Are you aware of this problem and if so, can you help?
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Where do I find pre-constructed pages with this theme or is only the layout builder included? I wanted some pre-constructed pages to make this website build easier and not start from complete scratch. I went to pages tab in wordpress and no options were given for pre-constructed page templates. I am a wordpress beginner so sorry if I’m overlooking anything
Hi,
Thanks for contacting us!
You can go to Enfold theme options > Demo Import tab and import any demo you like with a single click within a few minutes – https://kriesi.at/documentation/enfold/import-demos/ 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Does your theme include an animated counter plugin like the one used on this site: https://astronsustainability.com/ ?
Hi,
Thanks for contacting us!
Yes it does. Here are some examples of Animated Numbers element – https://kriesi.at/themes/enfold-2017/elements/animated-numbers/ 
Regards, Yigit
Hi Yigit – that’s great – just what I need. My site is in html not Wp so if I purchase your theme can I use the animated number element in it?
Hi,
Yes but to be honest, finding an animated counter for HTML would be easier for you. Unfortunately, we cannot help you implement Animated Counter element to your HTML site. If you would consider switching to WordPress, that would of course make things a lot easier 
Regards, Yigit
Many thanks Yigit.
I am interested with this theme.
Can I check if we can have the Portfolio Grid or Blog Grid showing the image, excerpt and a button that can click into the single page?
Thank you
Hi,
Thanks for contacting us!
Here is a blog grid example – https://kriesi.at/themes/enfold-2017/blog/blog-default/ and here is Masonry – https://kriesi.at/themes/enfold-2017/blog/blog-masonry/ in case you would prefer it 
Regards, Yigit
Will it be possible to add a button at each box like: “Click here to view detail ” for either grid ?
Or we have to use a css code to do so?
Hi,
In Blog Posts element, you can choose to display “Read more” button. If you would like to use Portfolio Grid element – https://kriesi.at/themes/enfold-2017/elements/portfolio-grid/, you can use a filter as following in functions.php file to display a text or buttonadd_filter('avf_portfolio_grid_excerpt','new_avf_portfolio_grid_excerpt');
function new_avf_portfolio_grid_excerpt(){
return "click here to view the details";
}
If latter is more suitable for you, we can help you with adjusting the code
Regards, Yigit
Hi, I have a trouble with the header transparency. The main problem is that the transparency doesn’t disappear when the user scrolls down.
Hi,
Thanks for contacting us!
Which version of Enfold are you using? If you are using the latest version of WordPress and older version of Enfold, that must be the reason. Please make sure you are using Enfold 4.8.3 – https://kriesi.at/documentation/enfold/theme-update/.
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi there,
I have two pre-sale questions:
1)Can I create a OnePage site with a navigation like this?https://drive.google.com/file/d/1htCSYRih1wwi915u4Obm91I8eCewujbM/view?usp=sharing When you click in the three lines it will open a sidebar with Navigation menu. Some links in this menu will be #anchor links (to the same page) and others will be links to other pages. If your answer is ‘yes’ Can I see a working demo?
2) Other pre-sale question: Can I set a fixed “section/column” with 100% width just like this site (take a look at how the first image keeps frozen when you scroll down): http://t10.d523.dinaserver.com/
Thanks.
Hi,
Thanks for contacting us!
1- Yes, you can. Here is an example from Freelancer demo – https://kriesi.at/themes/enfold-freelancer/. To have one page layout and also other pages though, you would need a little customization or to use a plugin. You can find instructions here – https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages
2- That is also possible. You can see examples on the same Freelancer demo on all sections except for the first one but it is possible to set it for the first one and make it fullwidth – https://kriesi.at/themes/enfold-freelancer/
Let us know if you have any other questions and enjoy the rest of your day 
Regards, Yigit
Nothing new about the elementor combability ? 
Hi,
Thanks for contacting us!
Not yet however we are going to introduce pretty nice features very soon 
Regards, Yigit
want to import just one page of the demo: https://kriesi.at/themes/enfold-travel/ Please share the link
Hi,
Apparently it was deleted after 24 hours. Please try copying it here – https://jsfiddle.net/a6wgu01s/ 
Regards, Yigit
Thanks
when I import a downloaded zip file from google fonts, in import/export menu, it is appeared:
Couldn’t add the font because the server didn’t respond. Please reaload the page and try again.
I did it many times (Reload the page and trying again) but not success, could you point to any solution?
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it? 
Regards, Yigit
Hi, I have an image in the top banner (option background overlay of the page) which appears on all my pages, except on that of the blog. - Could you tell me how to activate the background overlay for the blog pages. regards, Michael
Hi Michael,
Thanks for contacting us!
You can use Advanced Layout Builder to create your blog page and add banner on the top of the page and then simply go to Enfold theme options > Blog Layout > Blog Layout > Use the advance layout editor to build your own blog layout 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, precisely !... if I go by this path, the banner at the top of the page does not display the background-overlay, on the Blog page and the article page (detail post page). When the background-overlay is activated with an image (.png) in the page banner. regards, Michael.
I want to import just one page of the demo: https://kriesi.at/themes/enfold-travel/ Please let me know how to do that
Hi,
Thanks for contacting us!
You can refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enable debugging mode and insert the shortcode into debug field right below Advanced Layout Builder – http://pastie.org/p/0TsyWF9b2ZpWioMwJ2FUVp.
If that was not the page you wanted to import, please share the link of that page 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Could you please resend me the shortcode? This page is not working. Thanks again
I noticed on a clients site that with the latest release of Enfold that when trying to install any of the demos you get a curl error 28. (running php 7.4 and memory limit set way higher than needed). I uninstalled it and uploaded an older release of Enfold and it installed a demo worked fine. (client is running it with a child theme).
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Hi,
My website had an error and 3 times in 2 days! So restored the website, but it appeared again :
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
When put on debug see :
Fatal error: Uncaught Error: Call to undefined function create_initial_taxonomies() in /home/gexxroke/public_html/wp-settings.php:380 Stack trace: #0 /home/gexxroke/public_html/wp-config.php(90): require_once() #1 /home/gexxroke/public_html/wp-load.php(37): require_once(‘/home/getbroke/…’) #2 /home/gexxroke/public_html/wp-blog-header.php(13): require_once(‘/home/getbroke/…’) #3 /home/gexxroke/public_html/index.php(22): require(‘/home/getbroke/…’) #4 {main} thrown in /home/gexxroke/public_html/wp-settings.php on line 380
also, I found the permission for wp-settings.php was changed to 755 !
just changed php version from 7.4 to 7.3 and solved
Hi,
Thanks for contacting us!
Enfold is compatible up to PHP version 8.0. If you are not using Enfold 4.8.3, please update the theme – https://kriesi.at/documentation/enfold/theme-update/ and that should help 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
I have new issue ! Google Safe Browsing recently detected phishing on my website .
Hi, after the theme update I can’t see the you tube video in a section background. Can you please help me? https://www.syntegralab.it/
Thank you
Hi,
Thanks for contacting us!
I checked it but it does work fine on my end. I believe it might have been a cache issue. Is it working fine on your end as well? 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, Great theme, well done guys! Just a short enquiry though… our Enfold website says the WP Core is up to date with v.5.4.2, but the latest version of WP Core is v.5.7.2. We aren’t getting an option to update. Just wondered if you can shed any light on why this is happening please? TY in advance.
Please ignore guys, all sorted. Plugin conflict. 
Hi,
Thanks for contacting us!
Glad you figured it out!
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hello, I bought your theme today and trying to activate it in a clean wordpress installation. It crashes the website. I cannot do anything because I’m taking back a critical error. With the 20theme I do not have this problem. I registered to your support but I cannot find where to post a support ticket. What is going on? When I activate it everything crashes. I have not even installed a demo. Also I cannot find where to register the theme…
Update: I get this error: Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/awglabtonia/public_html/stgeorge-stdemetrios/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php on line 3215 It is a Memory limit issue. Worked fine
Hi,
Thanks for contacting us!
Yes, that is a memory limit issue. Please contact your hosting provider and ask them to increase the memory limit to 256M – https://kriesi.at/documentation/enfold/hosting-requirement/
You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and after logging in, you can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post 
Regards, Yigit
Hi I’ve got this warning message today for https://www.neohear.com/ “Warning: Creating default object from empty value in /home/customer/www/neohear.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/neohear.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28) in /home/customer/www/neohear.com/public_html/wp-content/plugins/sg-cachepress/core/Supercacher/Supercacher_Helper.php on line 79” Could you please let me know if this is caused by the enfold theme updating or something else? Many thanks.
Hi,
Thanks for contacting us!
You are currently using an older version of the theme, version 4.5.4 which is not compatible with your WordPress version. Updating the theme should help.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates 
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi! I bought 2 licenses several years ago and their purchase codes don’t work when I go to register for the plugins.
Nevermind.
Hi,
Glad you figured it out!
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit