Upgraded to Pro..getting fatal error on activation. Please provide a quicker reply…have a demo later today.

Fatal error: Uncaught Error: Call to undefined function ezd_get_page_by_title() in /nas/content/live/nskpdocs/wp-content/plugins/eazydocs-pro/eazydocs.php:221 Stack trace: #0 /nas/content/live/nskpedocs/wp-includes/class-wp-hook.php(308): EazyDocsPro->activate(’’) #1 /nas/content/live/nskpedocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /nas/content/live/nskpedocs/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /nas/content/live/nskpedocs/wp-admin/plugins.php(194): do_action(‘activate_eazydo…’) #4 {main} thrown in /nas/content/live/nskpedocs/wp-content/plugins/eazydocs-pro/eazydocs.php on line 221

The free version of easy docs is required for installing the pro max version. This information was missing in the installation note for pro max upgrade.

This topic is resolved and closed.

We are extremely sorry for the late reply. Please check our reply on the ticket you opened.

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3 weeks later… you keep giving me answers to say nothing.

Glad to let you know that we’ve opened live support via chat. Please send messages via chat to get an instant solution.

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sorry I just got the email and I was going through it. Can you check the below points are possible?

1) Is there way we can restrict the articles in the frontend based on the categories we assigned. Like IT will see only IT related articles, HR will see only HR articles etc 2) Can we put a login when someone access the website? 3) When an article is upload, can it be in a status of pending? and then an super admin will come and approve this?

Thanks for your queries.

Note that, These features are not available in the Docy theme. You can get these features in the EazyDocs Pro plugin.

1. In EazyDocs, you can restrict Docs for users who are not logged in. But if you want available the frontend Docs based on custom user roles, you can hire us to develop that feature in EazyDocs.
2. Yes, you can put a login when someone accesses the website.
3. Yes, This feature is available in the EazyDocs Promax’s Contributor module.

I recommend purchasing the EazyDocs Promax plan along with the theme to get the features.

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Yes, we checked that the FAQ hasn’t the Schema markup yet.
We’ve noted it to add proper Schema markup in the FAQ templates.

Thanks for noticing it.

Sorry to say that this feature isn’t available in the theme feature.

But, it’s possible in EazyDocs Pro. You can get it here .

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Thanks for the FIX!!!

Thank you for your response. May I ask if the theme is possible with “content restrict pro” or “memebership”/ “subscription” plugins. I understands that roles can be restricted in Easydocs pro that’s not what I need because in that case its not internal or password based restriction. I want to add some docs which should be available to paid users only. Kindly answer Thank you

May I ask if the theme works* with “content restrict pro” or “memebership”/ “subscription” plugins.

Some of our clients restricted their docs with third party plugins for paid users. But we didn’t test it ourselves.

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We already notice it. You’ll get settings for controlling the featured image show/hide in the next version of EazyDocs.

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Sure, you can turn off or customize the Preloader from the Theme Settings.

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Please try again to register the theme with the valid Purchase Code. If you fail again open a ticket here with sharing your website credentials to allow us to investigate the issue on your website.

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Amazing thank you all working

Please let me know on refund. Hope docy slug doesn’t spill all over the internet.

You are saying that the slug is unnecessary for SEO, but the search engine says that it can impact the user experience and readability of your URLs. This slug is helpful in distinguishing it from other post types. If the slug is not given, then if you add a post with the same title in another post type, then it would definitely create a duplicate issue which the search engine does not allow.

So you cannot think of such a serious thing as unnecessary and it is not appropriate to ask for a refund for this. Therefore, we request that if you find any problem with our plugin, we will try to solve it, and if we fail to solve any problem, we will refund you. Thank you.

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Please check private reply ….

Any luck with my ticket ?

Replied. Please check

Thanks for your interest in the theme.

Yes, You can try Docy for free here https://wordpress-theme.spider-themes.net/docy/demo/

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I have already written my e-mail. But an error has occurred. Please check this screenshot: https://i.dnva.me/1b2d1-image.png

Thank You.

Thanks for noticing it. We’ve fixed the mailing error.

Yes, it’s possible. But this feature isn’t available in the Docy theme. In this case, you have to use the EazyDocs Pro plugin. You can get this plugin from here .

Note: You can use the EazyDocs plugin with any theme. But the recommended theme is Docy.

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Hi,

We are extremely sorry to see were waiting for our reply. We have found your ticket and replied. Please check on the forum.

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Just provides to create new tickets and not able to see already submitted tickets, no idea why this is the case.

You can see your existing/submitted tickets on your profile page. Click on your avatar or user name to visit that page.

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Sorry to say that although Docy has login and sign-up pages. But it hasn’t the private/internal doc feature.

However, you can get the private/internal doc feature in EazyDocs Pro. Users will have to login before they have access.

If you want only the Knowledge base feature, in that case, you can purchase only the EazyDocs Pro plugin from here .

Also, you can use the Docy theme and EazyDocs Pro plugin together. It would be the perfect combination. Because Docy has seamless integration with EazyDocs and has a full dark mode enabled with other amazing features.

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Hello,

Thanks for the info. The button ‘Buy EazyDocs’ does not work here: https://spider-themes.net/eazydocs/ please fix it.

Thanks Jay

Hi,

Thanks for noticing it. We’ve fixed the button. Try now, please.

Please specify the issues you are facing with the EazyDocs plugin.

I can’t repurchase or login to my old account

Click on the Buy EazyDocs button to repurchase the plugin the plugin from here . And you can login to your account from here https://spider-themes.net/eazydocs/account/

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Hi,

Thanks for reaching out.

1. You can find the change logs in the changes.txt file in the theme. Also, you can see the changelog here
2. The search results shouldn’t show 1 result. You can control the search results count from Theme Settings > General > Ajax Search.

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Hi, Thank you for reply, EazyDocs Pro is not working and to match errors with rtl

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I don’t know haw can i upload the screenshot

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