Hi visiontime! Yes, it seems normal that this happens, if you use Portfolio you need to use Taxonomies (since in WordPress this is the terms to indicate the Post Types categories): https://undsgn.d.pr/i/OUlBnc

Grazie mille! Ottimo!

Thank you for the confirmation!

Hi yogananda! Not sure what you are trying to do since your shortcode seems broken or incomplete. Anyway, the Custom Field module is not designed to support HTML. In case you need to modify the file to accept HTML. You can try to insert in your Child Theme this modified version of “uncode/vc_templates/uncode_custom_fields.php”: https://pastebin.com/raw/BzPB3QXn
Use simply this as Custom Field value: https://undsgn.d.pr/i/ZiHlES

Hi,
Thanks, you figured out my problem despite the code breaking.The solution works smoothly !
Just had to figure out the folder hierarchy and place it the right place.
“uncode-child/vc_templates/uncode_custom_fields.php”
You should consider implementing it as default – or at least on on/off option in the Theme Options.
Thanks for your help and enjoy your day !

Hi yogananda, and thank you for the confirmation!

Where should be the YouTube video? At the bottom of the “shop-discover” page? Please deactivate also all extra plugins time we check it.

Yes. At the bottom of the shop discover page. All other plugins except Uncode have been deactivated.

Hi Kismii! Unfortunately, from here we cannot understand and help more, if you have an odd issue no other users have, this is probably related to some server settings, but developers need to access your website to verify everything. Please open a ticket and insert all your logins (both WordPress both FTP): https://support.undsgn.com/hc

Hi stefanvgijsel! There is not a native feature in Uncode to do this (it seems something really custom). You can start from this and write you own condition based on your needs (IP Address):

add_filter('option_uncode', 'uncode_child_menu_bloginfo_show');
function uncode_child_menu_bloginfo_show( $val ){
    if ( /* put here your condition */ ) {
        $val['_uncode_menu_bloginfo_show'] = '';
    }
    return $val;
}

Hi mbhwhitney, and sorry for the delay! You can use this:

.messagebox_text a {
    color: red !important;
}
.messagebox_text a:hover {
    color: green !important;
}

You guys are awesome. Thanks a ton!

Hi mbhwhitney, and thank you for the confirmation!

#menu-item-111399 a {
    display: flex;
    flex-direction: row-reverse;
}

#menu-item-111399 a .fa-arrow-right {
    margin-left: 9px;
}

Thank you

Thank you for the confirmation!

Hello! Sorry, when did you contact us? We may have missed the mail or it may have been put in a different box, so we need to check, thank you.

After a quick check, I see that we already replied yesterday. If you can’t find the e-mail, however, we can answer you here publicly if you prefer.

Hi isabelb42! Yes confirmed, it’s Uncode! It’s a custom build using part of different templates (since it’s based on a Page Builder you can mix and match layouts), plus some customisations.

Thank you! Will buy it now, will come back to you for support

Hi isabelb42! Yes! Please remember that support is offered for native features of the theme, so it’s better you ask the developer who created the website for all the custom coding.

It’s good, I fount it.

Hi kogura, and thank you for the confirmation!

Hi FMJ9! No as explained in the documentation the Uncode demo is based on one installation where we just show possible configurations, and that when you import Theme Options or import the demo a basic configuration is imported. Anyway, the options are really few, because we our demos only change: the Menu Layout type, Menu animations options, Frame around the site or not, and Accent color.
If you need some directions for options that you don’t find please share the page you want to replicate and the link of your current site so we can understand what is missing.

Hi Milord85! In Uncode the Headings on mobile and tablet are automatically calculated based on the size that is chosen on desktop.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thank you for your kind reply, can you explain how this is calculated as we can accurately set the desktop size in order to point the mobile development in the right way? As 95% of our web traffic is from mobile devices we would to first develop mobile and then desktop

If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi MetalPotatoUK! Just set 6/12 for each column: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7

Hi vincenzocasu, great solution!

Thanks!

Hi Foodstijl! Yes there is no way, honestly, I never heard of WordPress alphabetical order per category, this is a very custom request.

OK, thanks for you feedback!

Thank you for the confirmation even if we cannot help with this!

Hi supermex!
Yes, we have been working on this for some time to optimise the database. The autoload of the ‘uncode_settings’ option has been set to ‘no’ since Uncode 2.6.0, along with other options. You may not see it because you have not updated the settings since then: to do so, you would need to enable or disable a new custom post type (for example, disable WooCommerce for a moment and then re-enable it). Or, if you prefer, you can insert this snippet into your child theme:

function uncode_fix_autoload() {
    $uncode_settings_value =  get_option( ot_settings_id() );
    delete_option(ot_settings_id());
    update_option(ot_settings_id() , $uncode_settings_value, 'no');
}
add_action('wp_footer', 'uncode_fix_autoload');

Update a frontend page and then remember to remove the snippet.

For the other cases, I advise you to wait for the next update because we are still evaluating them: these are category settings, tags, taxonomies, etc. Some are needed in autoload. Certainly the ‘uncode’ option must be in autoload instead.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

can I somehow regenerate the “uncode” option? It got very very big on some of my sites

Hi supermex! Don’t want Theme Options? What does that entail sorry? The value stretches depending on the options you use and activate.

can I somehow regenerate the “encode” option? It got very very big on some of my sites

uncode option

Hi supermex! Please do not create copies of posts, continue on one thread.

Hi MetalPotatoUK! We are sorry but we have never seen this problem and it seems to me something very very strange… Unfortunately I can’t tell you anything, here you need to open a private ticket so the developers can access. Unfortunately if no one has ever had this problem this needs to be debugged.

Hi kogura! Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi 84studios! Yes I apologize but it is not possible via Page Builder to apply a border and at the same time have the border radius. This is unfortunately a problem, which as simple as it seems, could not be solved. The Uncode grid offers so many options but this was not evaluated many years ago.
In case please open a ticket so we can evaluate if it’s possible to share a CSS.

Hi amaialainez! A site for a painter is not much different from a site for a photographer or designer. In fact, there is no specific style when it comes to these creative fields, because precisely the site itself can be made in different ways. You can look in our demo in the Portfolio section either among the homepages or Works in the menu.
The nice thing is that you can propose multiple possibilities to your client (also with the Wireframes plugin) and let them choose.