4411 comments found.
Quick question. do you have an option to register through gmail?
you can use any social login plugin.
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Please advise
Do you have control on our website…? i have updated all my logo, etc,., suddenly disappeared everything and come to back to your company logo….
Hi there, No, we don’t have control over customer’s website, until unless you have given they access to support team to address any issue, further our support team will not change any customer data without permission.
How many places do we have to change your company website to ours? I am tired of other products that will automatically change, but I have to go change them here manually. Is there any easy way to change in a place which will route to all?
hello, i”ve got problem with uploading theme, how i can resolve this?
Hi there, Please contact https://help.designinvento.net/support
Hello everyone, has anyone encountered a problem with the directory map? specifically with single listings, the slider images are not displayed properly, and it looks broken, when I inspect the page, I found out the directory map is already “google.maps.event.addDomListener() is deprecated, use the standard addEventListener() method instead” kindly let me know how to fix this bug. When I deactivated the directory map it all fixed the gallery images on a single page. The only thing is I don’t have a map display. I already opened a ticket for this Ticket No. #28252. I need help from the support, please… Thanks in advance
Hi there, Please contact support channel our support team will address the issue.
I already open a ticket for this with the ticket #28252 but no one is attending..kindly need your support on this..
I purchased your theme a few hours ago. Facing issues editing the header section, and Elementor isn’t working in that area. Spent 4 hours on this. Need a quick solution.
Please contact https://help.designinvento.net/support/
Update: I changed permalinks, and the issue disappeared. Thanks!
I cannot setup some templates, I have selected one but it imported another one. Its very lazy for me. Can I get refund? Its my humble request with due respect to the author. With best regards.
Please contact https://help.designinvento.net/support/ our team will setup it for you and fix if there is any issue within setup.
Thank you, no need. As I mentioned its very lazy theme. I am not going with this. If possible please refund. Or if you don’t want to refund its ok, best of luck. Its just waste for me. Thanks.
is there an issue regarding setup templates? because when in setup one of them it install the ClassiAds-ultra and the changes i made with Directory press dont work
Hi there, No issue reported, Please contact https://help.designinvento.net/support/
No sir, its an issue i cant setup template i want and so many people ask for same problem, the support ask me to give them access to the online website but i develop it locally , so they say that they cant do anything about that while it is a setup problem.
Well, support team have to check issue over customer’s installation, if you can provide a live installation it would be better option otherwise ypu can ask for alternate backup file for specific demo site.
The support confirmed that’s an “automatic import issue”, it been 3 days the problem is not yet fixed, unfortunately i lost a couple days because of this and it seem that it will take a long time …
I’m trying to use my license key and it doesn’t work. I’m getting this message
https://prnt.sc/tT0kO-kAfHL1Hi brunlopesba
Please submit a ticket at https://help.designinvento.net/support/ and our technical team will certainly help you out.
Kind Regards Team Designinvento
OK tks
Hi! did anyone encounter this issue? The Featured Tag on the listing is correctly displayed on Desktop view, if the listing is not included on the featured plan the featured tag will not display. But if you try to check your website on the mobile view, it will displayed all featured icon tag, even the listing is just a normal listing and disable the featured tag. Please help me fix this, issue, I tried asking from the support (Ticket #28050) up to now 3 days past still no update . Please let me know how did you manage to fix the issue? is it bug or only miss configuration?
Did you reach a conclusion about this #24799 ticket?
I’m really disappointed!!! NO PAID PLUGIN REQUIRED but in the backend it says prices for the Pro version start at €49, what’s that about?
Unfortunately, this template doesn’t work at all. I’ve been trying for 2 days to use the template import function. After hours, it finally says that it’s done… but nothing has happened except that I’m asked for a Google API. And where can I activate Open Street Map?! I give this whole thing a -1 out of 5 possible stars! From what I read, it also seems useless to turn to support as they hardly ever respond!! ENVATO SHOULD step in here!! This is just a rip-off!!! I AM REALLY ANGRY!!! I would like my money back!!
Hi there, Sorry for the inconvenience, Are you sure you have contacted our support channel? I am not able to find any ticket at https://help.designinvento.net/support/
Please contact support channel our team will address your issue as soon as possible.
Did you reach a conclusion about this #24799 ticket?
hi there, support team will have an intervention tonight to resolve your issue. thank you for the patience.
Please see ticket #23230
Hi abdumakhlouf
Thanks for your patience
Our technical team has already responded to your ticket and we are waiting for your response now.
Best Regards Team Designinvento
Please see ticket #23230
Hi abdumakhlouf
Thanks for your patience
Our technical team has already responded to your ticket and we are waiting for your response now.
Best Regards Team Designinvento
Is there an add-on compatible with the template to create RSS for the listings section? Please reply to solve this problem quickly because I need RSS for my site
Hi abdumakhlouf
Thanks for choosing our theme
Currently we are not offering rss feed but that’s a great suggestion and we will certainly consider it in our future updates.
Best Regards
Team Designinvento
Is there a plugin currently compatible with the template to generate RSS for the listings section?
Did you reach a conclusion about this #24799 ticket?
Hello, where is the link to the control panel demo?
Hi rabahseddir1996 Thanks for taking interest in our theme
Please access following link which shows login credentials as well.
https://classiads.designinvento.net/classiads-test/login/Best Regards Team Designinvento
Hi,
First of all, I thank you for your work following the resolution of numerous tickets. However, my site will officially launch on November 22 and I want all my tickets to be resolved (27445, 27866 and 28028) before launch, some are more than 5 days old. Can you please process them by the end of the week? I’m also considering working with you on customization improvements to my site, but I’m waiting until all my issues are resolved. Best regards
Hi there, Support team is working hard to clear the backlog, your queries would be addressed as soon as possible. Hopefully today.
Hi, after 3 days, I have no informations about my tickets. Do you have some news ? THanks
I don’t think ticket #24799 will ever be solved, we are just wasting time
Hi there, Sorry for the inconvenience, some time things take time, your patience is appreciated, but, if you are not satisfied you can claim a refund for that addon.
I missed the refund time, thanks to you, I have been waiting for a month to solve the problem
No issue, if you are willing to get refund you can ask via support ticket, otherwise i can see you have provided asked details to the ream they will have an intervention tonight.
Thanks for your support, I want this problem to be solved because it is a good opportunity to test the genuineness of customers
If I want to add new fields to the registration page, can I do this?
Hi yelkady215
Please submit a ticket at https://help.designinvento.net/support/ and our technical team will certainly help you out.
Kind Regards Team Designinvento
