I have 7 licenses purchased for ARK, but I only use 4. How can I check which 3 licenses I have free to use when I get an error in the backend: object(WP_Error)#27251 (3) { [“errors”]=> array(1) { [“http_request_failed”]=> array(1) { [0]=> string(59) “cURL error 28: Connection timed out after 5000 milliseconds” } } [“error_data”]=> array(0) { } [additional_data array(0) { } }

Theme has no updates pending, and all plugins are updated, but experiencing major issues. Mobile menu will not work, and page editor is not displaying to allow pages to be edited.

woocommerce update from 8.4.0 to 8.5.2 makes issues on theme layout, equal hights of collums dont work anymore, burger menu in mobile not functionable, etc. and a lot more. Please bring update! Thanks.

Hello

What happened to the examples of “demo instal” available? There is only one “main” and there were always a few. Did they disappear or is the problem on my side?

Hi, I’ve been receiveing this error message on all of my Ark installations. It’s showing in dashboard. All of the websites are updated the version .68 or .69. How can I fix this?

object(WP_Error)#38199 (3) { ["errors"]=> array(1) { ["http_request_failed"]=> array(1) { [0]=> string(59) "cURL error 28: Connection timed out after 5001 milliseconds" } } ["error_data"]=> array(0) { } ["additional_data":protected]=> array(0) { } }

Hello FRESHFACE Team,

I hope you are doing well.

Kudos for the great theme design,

I was thinking of providing suggestions and also requesting if you are planning or can launch an Freelancer Marketplace and add other features like custom task, Zoom meeting and other features. Would be happy to purchase it.

Thanks

Why after updates my custom fonts are gone from theme folder? Why are they removed upon update?

Hi there,

just a simple question: is there a way to have the side menu on the left side?

Many thank’s for your support!

Hello, we are using this Theme in the last 5 years but now are getting license activation errors:

object(WP_Error)#15076 (3) { [“errors”]=> array(1) { [“http_request_failed”]=> array(1) { [0]=> string(59) “cURL error 28: Connection timed out after 5001 milliseconds” } } [“error_data”]=> array(0) { } [additional_data array(0) { } }

An error of type E_ERROR was caused in line 229 of the file /home/xxxxxxx/public_html/wp-content/plugins/fresh-framework/framework/core/class.ffLicensing.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /home/xxxxxxxx/public_html/wp-content/plugins/fresh-framework/framework/core/class.ffLicensing.php:229

This error freezing the admin so it’s almost impossible to update the website.

I have sent email to support about week ago, but nobody response so far.

Can you help please?

Dear,

We already reported two issues to you; I wonder if you could look at them. Thank you!

Issue 1: Anchor Issue 2: Element TAB

Thank you!

Greetings, I have a problem with your form (it doesn’t work anymore), sending doesn’t work. I updated everything to the latest version but it didn’t solve it. To view error:https://volux3d.com/prenotazione-pazienti/ thanks for support Gianluca

is WP 6.4.1 supported by Ark? I got no TAB with LICENSE ACTIVATION at all

Hello,

We sent a support request few days ago but we didn’t received any reply, and then we once again sent a direct email to support email address. Can you please check, thank you!

Regards.

Hi there! We’re not sure where to create a support ticket. The “Go to item support” button does not seem helpful.

Can you please advise?

Thank you for fixing this “Responsive touch menu across devices” issue in the newest version. Sub-menus are now opening and closing correctly in WebKit browsers. It is highly appreciated and I waited a long time for it

Is there a fix for the counters? None of the animations seem to be working?

the counter (auto counterup) seems not working recently(I cannot remember since from when), is that a known issue?

Hello,

Version 1.67.0 supports only php 8.x

PHP 8.x does not include IMAGICK module.. so there’s a permanent conflict in wp-admin tools area…

“The WordPress Hosting Team maintains a list of those modules, both recommended and required, in the team handbook(opens in a new tab).

Warning The optional module, imagick, is not installed, or has been disabled.”

Hello. I saw that your theme is more flexible.

A presale question, please!

Is it posible to assign – to a specific category posts, a specific layout? Let’s say “Blog Single for Category 1”....

If it’s not, maybe a new feature in next version….......

Thank you!

Having problems editing content. Anytime I edit an element (anywhere in the site right now), I get this error message. > “There is a problem with loading FreshBuilder. your page will be refresehd. Please be patient then, the FreshBuilder cache needs to be rebuilt.

> If this does not help and you see this message more then twice, please open ticket here with your WP login.” > Can’t click on the WP Login link to file a ticket.

I did email support. Any tips to fix this?