Discussion on The Ark | WordPress Theme made for Freelancers

Discussion on The Ark | WordPress Theme made for Freelancers

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2357 comments found.

Hi guys,

I hope you are well! So, a simple question: we need to have updated FontAwesome with new X (Twitter) icon, TikTok, etc.

Do you have any idea when this is possible in an Ark update?

Many thanks!

Hello, I can’t find a way to set the breakpoint in order to turn the navigation menu in mobile at 1200px instead of 992px as it is now. Thanks

Hi limbaccio!

Unfortunately this particular detail is defined at many places across the code so it would require some extensive custom coding to achieve such customization. If you are having trouble fitting a large nav between 992-1200px then try decreasing the font letter spacing in top level menu items to gain some space.

Thanks and cheers! :)

Hello,

how update font awesome to new Twitter icon “X”?

Hi krisswolf!

Please keep an eye on the changelog on the item page because this will be released in the next theme version update soon.

Thanks and cheers! :)

I will be.:) Thanks for answer.

I purchased many Ark theme licenses. Some I need to transfer to new domains. How do I manage these licenses. Over the years I assign these licenses to various domains and I have no idea which license is linked to what domain.

Hi alrandw!

Could you please send a message about this through the support form?

Thanks and cheers! :)

Hey there! I noticed that you’re using The Ark WordPress Theme for Freelancers. I must say, it’s quite impressive how versatile and user-friendly it is. I’ve been exploring different features and functionalities, and I came across an interesting thought.

When it comes to creating a thriving online community, I believe that user profiles play a crucial role. That’s why I’ve been on the lookout for a reliable WordPress plugin that can enhance the user profile experience. After some extensive research, I stumbled upon a plugin called Youzify. Have you heard of it? I’ve been hearing great things about its ability to create captivating user profiles, foster social media engagement, and build a strong sense of community.

I’m curious to know your thoughts on incorporating a plugin like Youzify into The Ark. Do you think it would complement the theme’s already impressive features and take the user experience to the next level? I believe that by seamlessly integrating a plugin like Youzify, freelancers using The Ark will have the opportunity to showcase their skills, connect with potential clients, and foster a sense of camaraderie within the community.

On a side note, I’ve also been exploring the customization options within The Ark. The level of flexibility it offers is truly remarkable. However, I’m curious to know if there are any specific tips or tricks you can share to make the most out of the theme’s customization capabilities. Are there any lesser-known features or hidden gems that you’d recommend exploring?

I hope you don’t mind me asking these questions. I’m genuinely interested in your perspective and want to ensure I’m making the most informed decision possible for my freelancing website. Looking forward to hearing your insights!

Just quick question I may ask few years ago, Because it’s 2024 now, so still ask agin, does ARK theme/ Freshbuilder support bootstrap 4 or above version? or any plan? thanks

Hi dennis5495!

Could you please send a message through the support form with more technical details and use cases for your projects?

Thanks and cheers! :)

Hi, I have Ark theme version 1.62.0 installed on a website, but I cannot update the theme or access the license page, it gives api response and php error:

object(WP_Error)#15076 (3) { [“errors”]=> array(1) { [“http_request_failed”]=> array(1) { [0]=> string(59) “cURL error 28: Connection timed out after 5001 milliseconds” } } [“error_data”]=> array(0) { } [additional_data array(0) { } }

An error of type E_ERROR was caused in line 229 of the file /home/xxxxxxx/public_html/wp-content/plugins/fresh-framework/framework/core/class.ffLicensing.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /home/xxxxxxxx/public_html/wp-content/plugins/fresh-framework/framework/core/class.ffLicensing.php:229

Could you please advice on way this happens and how this can be fixed? Thank you.

Hi sebbs1981!

You should have received detailed guide on how to perform update via email now. Please follow it and it should be all that is needed to do in your case. If you would have further questions about this, you can reply to the email.

Thanks and cheers! :)

Hi guys,

I’ve tryed to add Font Awesome 6 because I need to have a TIK TOK icon.

So, I’ve bought a plan in your Ark Academy, and I’ve tryed to add the font following this video tutorial: https://academy.arktheme.com/tutorial/add-custom-icon-font/

But when I add the iconset this is the reult: https://snipboard.io/gqWFKT.jpg

Could you help me to add Font Awesome 6 on my website?

Many thank’s for your support.

Hi skop81!

Yes, please send a message through the support form with more details, such as URL of the font files and how/where you’ve tried to implement it so far.

Thanks and cheers! :)

Hi Fresh, many thanks! You have an email :)

I have 7 licenses purchased for ARK, but I only use 4. How can I check which 3 licenses I have free to use when I get an error in the backend: object(WP_Error)#27251 (3) { [“errors”]=> array(1) { [“http_request_failed”]=> array(1) { [0]=> string(59) “cURL error 28: Connection timed out after 5000 milliseconds” } } [“error_data”]=> array(0) { } [additional_data array(0) { } }

Unfortunately, your answer did not help me. He doesn’t answer my question. The Envato plugin does not show which Ark license key is assigned to a specific domain. Where to check it? I used to be able to go to the Dashboard and check. Now this is where the error occurs. It used to work. And it used to be good.

Hi spacerywirtualne!

You are on quite an old version, the backend error goes away after you update to the latest version. The Envato Market plugin does not use the system you are describing anymore, it is using a new Envato API keys driven system and is now much easier to use than what you used to have to worry about with managing literal license key values. Alternatively, you can always download the latest version files from your ThemeForest user area (section Downloads) and upload them to your site manually.

Thanks and cheers! :)

Thank you :)

Theme has no updates pending, and all plugins are updated, but experiencing major issues. Mobile menu will not work, and page editor is not displaying to allow pages to be edited.

Hi silv3rh4wk!

The latest version is 1.69.0 so you can check which one you have. Could you please send a message through the support form with more details, such as your site URL and/or some screenshots?

Thanks and cheers! :)

woocommerce update from 8.4.0 to 8.5.2 makes issues on theme layout, equal hights of collums dont work anymore, burger menu in mobile not functionable, etc. and a lot more. Please bring update! Thanks.

Hi Frazo!

Could you please send a message through the support form with more details, such as your site URL and/or some screenshots? If there are any issues they will be fixed in an update.

Thanks and cheers! :)

Hello

What happened to the examples of “demo instal” available? There is only one “main” and there were always a few. Did they disappear or is the problem on my side?

Hi kendrix!

Yes, please send a message through the support form with your site URL and you will receive further instructions.

Thanks and cheers! :)

Hi, I’ve been receiveing this error message on all of my Ark installations. It’s showing in dashboard. All of the websites are updated the version .68 or .69. How can I fix this?

object(WP_Error)#38199 (3) { ["errors"]=> array(1) { ["http_request_failed"]=> array(1) { [0]=> string(59) "cURL error 28: Connection timed out after 5001 milliseconds" } } ["error_data"]=> array(0) { } ["additional_data":protected]=> array(0) { } }

Hi marianssen!

Please send a message through the support form with your site URL and any other details.

Thanks and cheers! :)

Hello FRESHFACE Team,

I hope you are doing well.

Kudos for the great theme design,

I was thinking of providing suggestions and also requesting if you are planning or can launch an Freelancer Marketplace and add other features like custom task, Zoom meeting and other features. Would be happy to purchase it.

Thanks

Hi there!

Thank you for your suggestions. These features are very specific so it might be best to try some specialized plugins on top of Ark.

Thanks and cheers! :)

Why after updates my custom fonts are gone from theme folder? Why are they removed upon update?

Hi hgthemeforest!

In WordPress you shouldn’t modify core files such as WordPress core, themes or plugins. This is because when any of these updates to newer versions, the whole folder gets replaced (with the new codes etc).

Custom fonts can be placed in your wp-content/uploads folder for example – that folder is not being replaced during any of the updates.

Thanks and cheers! :)

Hi there,

just a simple question: is there a way to have the side menu on the left side?

https://snipboard.io/Es93H6.jpg

Many thank’s for your support!

Hi skop81!

You can add this CSS via “Appearance > Custom Code” area.

Should you have any more questions about this, please send a message through the support form (it’s faster there).

Thanks and cheers! :)

Hello, we are using this Theme in the last 5 years but now are getting license activation errors:

object(WP_Error)#15076 (3) { [“errors”]=> array(1) { [“http_request_failed”]=> array(1) { [0]=> string(59) “cURL error 28: Connection timed out after 5001 milliseconds” } } [“error_data”]=> array(0) { } [additional_data array(0) { } }

An error of type E_ERROR was caused in line 229 of the file /home/xxxxxxx/public_html/wp-content/plugins/fresh-framework/framework/core/class.ffLicensing.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /home/xxxxxxxx/public_html/wp-content/plugins/fresh-framework/framework/core/class.ffLicensing.php:229

This error freezing the admin so it’s almost impossible to update the website.

I have sent email to support about week ago, but nobody response so far.

Can you help please?

Hi vic2r!

Not sure where you sent the email but it has not arrived unfortunately. By the way, you can use this support form for any requests. Just sent you a new email with detailed instructions on how to fix the above (you just need to update the theme basically).

Thanks and cheers! :)

Thanks for the support. The problem was solved!

Dear,

We already reported two issues to you; I wonder if you could look at them. Thank you!

Issue 1: Anchor Issue 2: Element TAB

Thank you!

Hi samted!

It’s being looked into, if possible any issues found with it will be included in the next update later this week along with some other improvements.

Thanks and cheers! :)

Greetings, I have a problem with your form (it doesn’t work anymore), sending doesn’t work. I updated everything to the latest version but it didn’t solve it. To view error:https://volux3d.com/prenotazione-pazienti/ thanks for support Gianluca

Hi arredoannunci!

Please send a message through the support form (it’s faster there).

Thanks and cheers! :)

is WP 6.4.1 supported by Ark? I got no TAB with LICENSE ACTIVATION at all :(

Hi vasquez75!

Yes, it is compatible. You can use the official Envato Market WordPress plugin to manage your licenses and keep all your themes and plugins purchased on Envato Market up-to-date.

Should you have more questions about this, please send a message through the support form (it’s faster there).

Thanks and cheers! :)

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