19042 comments found.
When I click cart button in my menu, it redirects to cart page. I want to see off canvas cart like this https://themes.muffingroup.com/betheme-store2/
Note that there is no prebuilt header in theme options with off canvas cart feature
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi!
We are trying to deregister the theme from the site which is no more in use. But the tool provided by you isn’t allowing us to do so. Since we need to develop the site locally on Laragon and port it on live, we have to make several shifts or porting. The said tool of yours used to perfectly recognize our license status, but of late it says the either license or username isn’t valid.
And when I goto my profile on your support website and try to verify my license in the given section, it says “Envato Username does not match provided purchase code.”
Just for the sake of clarity, we updated our username a while ago and using old username at the time of purchase worked as fine. But none seems to be working now.
How do we make it work now?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Messaged you. I’m yet to receive any solution or response.
We have responded on your message on 25th of March so if you didn’t received response, please check spam/junk boxes as message was already sent.
Hi,
We have instaled the Latest Version 27.3.8 and we do not find the PoupUp Builder .
Can you help us?
Thanks bruno
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Sended message. Thanks
Thanks!
Hello why are the first five colors of product page showing just white? The rest of the colors are OK just the first five. See backend: https://snipboard.io/2SMakP.jpg See frontend: https://snipboard.io/nTkRwM.jpg
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
sent!
Thanks!
Hello I sent an Email and still haven’t received response to this issue. Can someone reply my message pls.
Latest message we get from you want send on 22nd March 2024 and the same day we have replied on your message with further details. If you mean different message, please send us a new one using contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact
I received your reply regarding template header but I didn’t receive reply regarding colors. pls i just sent it again via contact form
Thanks, our team will reply asap.
Hello, I prefare to use the theme default header layout than the custom header template. How can reactivate the default theme layout? https://snipboard.io/NSBDjx.jpg
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
sent!
Thanks!
hi guys,
I hvae 2 licences with you it seems like someone is misusing my licesnces please can you review and help me.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi. I am interested in purchasing this theme on a website already build on Elementor, with another theme that is not working properly. Does your theme include Elementor and some of its add-ons (which ones? Also, does it include Slider Revolution and Contact Form 7? Is there a way to install the theme only, without any of its plugins and/or demos? Thanks.
Hey,
Yes. Betheme is compatible with elementor and plugins like Slider Revolution comes with it. Contact Form 7 plugin is free but it’s also compatible with Betheme.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi again and thank you for your prompt reply. However, I think I did not express myself very clear. My question is not if your theme is compatible with Elementor only, but if it includes it already, along with any of its widgets/add-ons. Our current theme already has it and we did not have to purchase Elementor as an additional plugin…
But elementor is free, or you are talking about pro version?
Elementor is free, but I think our current theme includes some features that belong to the PRO version…
Betheme is based only on features from the free version of elementor.
I understand. Thank you again for your prompt response!
You’re welcome! 
How to make add to cart beside the quantity
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Any way to import just a menu and all the styling options into a live site? I love one of them and it would be great if I can simply import
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi guys,
just a question: I’ve translated everywhere the button text “add to cart”, but I still see the english text instead the italian text!
https://snipboard.io/eOF4dU.jpgIs there a way to solve this?
Theme options: https://snipboard.io/bdtn7x.jpg Template: https://snipboard.io/8NeRi3.jpg
Many thank’s for your support!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there I am interested in purchasing this theme however I am having trouble finding information with the demos. If I wanted incorporate various sections from one section in one theme into another. How would I be able to essentially mix and match these sections? I have purchased a theme in the past and once I selected one demo theme I have been unsuccessful in selecting another to view as the second demo shown instead it shows the first demo. Thank you in advance for your guidance!
Hi,
yes, you can mix & match sections from different demos. For that, you can use Single Page Import.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you so much what about when using Elementor?(:
Elementor doesn’t have such feature.
ty!
You’re welcome.
Hi, is Be Theme compatible with LearnDash plugin?
Hi,
we never tested this plugin with Betheme so can’t confirm if it’s compatible or not.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,can you please guide me on how to update pages as I am not able to update pages content! I added installed https://themes.muffingroup.com/be/architect5/ this demo to my site: http://stage.vrubinetterie.it/
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, is there any way to move the content from Muffin Builder to the new Bebuilder ? Thanks
Hi,
you can update Betheme to its latest version and content built with Muffin Builder, will be automatically transformed to the BeBuilder.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I am trying to enter my purchase code on my website but it says it is already on another website – but this website doesn’t exist anymore. Is there any way to reset the license so that I can use it on my new site? Thanks.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Great! Thank you.
You’re welcome! 
Hello,
I’m John. And I’m interested in your products.
I want to build a website that allows downloading resources such as: PSD, AI, PDF, Photoshop Actions/Presets
Does your theme meet these requirements?
Let me know.
Thanks,
J
Hi John,
this is more WooCommerce related question and not the theme. But yes, WooCommerce allows to sell digital downloads of course. Further details regarding this, you will find on https://optinmonster.com/how-to-sell-digital-downloads-with-woocommerce/
You can use any Betheme prebuilt websites to sell digital products, like: https://themes.muffingroup.com/be/software2/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I deleted all the files of my website on cPanel and this site is no longer available (swportablepower.com). However, I forgot to deactivate BeTheme before deleting the files. Now I am trying to create a new site with my BeTheme license, but since my license still looks active on my old website, I cannot use my BeTheme license on the new site I want to create. Could you please cancel my BeTheme license key and create a new license key for me? Thanks.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you very much, very fast and accurate solution.
You’re welcome! 
Is there option to add new Custom Post types in theme? Note: I have used this pre-built site: https://themes.muffingroup.com/be/architect5
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Please bring back the backend editor as the frontend is full of nonsense… I made mistake and updated the theme and now this frontend builder is so messy that it can’tr be used. Please roll it back or bring back option to edit the pages in backend builder. frontend is now wannabe Elementor but it does not work properly.
Hi,
the old builder is still available and can be enabled under Theme Options > Global > Advanced. However, I cannot guarantee its correct operation due to the many changes that have occurred over the years in WordPress itself and the technology that is necessary nowadays.
BeBuilder is used by hundreds of thousands of users and we’ve had nothing but stellar reviews so far, with thousands of our users switching from Elementor to BeBuilder, because it’s more stable, faster and more flexible. Saying that “it does not work properly” doesn’t say anything. If you faced problem with builder, simply send us message with further details through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
The new builder just does not work. And my support expired and I don’t feel like extending the support for the things that should be working. Like changing the image on the frontend builder does not change and there is no way that the new image can be displayed. These are basic theme functions that should work and I do not see why should I purchase additional support for basic things like these!
Ok thanks
Did anyone told you to extend the support? You can send us message privately through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact just like anyone else and you don’t need active support to do this.