Hi kuutee! We are sorry but we don’t have other users that never reported a curl error 56, so without a check we cannot help. Searching online it seems that something on your server is blocking the connection with the Envato and Undsgn servers: https://stackoverflow.com/questions/28086925/curl-error-56-failure-when-receiving-data-from-the-peer-while-sending-tar-gz/28088940#28088940
“The Curl error 56 means there’s an error on the hosts’ side. It could be a server-side restriction or a loopback error on the server (if they say they don’t allow loopbacks, then that’s the culprit in your case).”

Ok, thanks for your help.

Thank you for the confirmation even if we cannot help better from here.

Hi akornev1! We are sorry but we are not sure to understand. Do you mean you need an Accordion layout? https://undsgn.com/uncode/features/accordion-panels/

Yes, something like that. I need that when I create my own page similar to “Classic Help Center”, I can conveniently group the blocks.

Hi akornev1! Yes, as you can see from the demo you can use the Accordions or the Tabs modules.

Hi tokotom! We still do not have a date for Release 3.0. A minor update will be released in September and the features of this update were shared just last week on Uncode’s Facebook group: https://www.facebook.com/groups/uncode

In this case you can change the value of the float property:

@media (min-width: 960px) {
  .vmenu-right .menu-smart:not(.menu-cta-inner) a i.fa-dropdown {
    float: left !important;
  }
}

Let us know, best

You’re the best!! That worked thanks!

Thank you for the confirmation!

Hello kestutissukys97! That’s a very strange issue. Have you tried connecting using your client’s account, since they are the license owner? If the problem persists, please reach out to us through the contact form on our profile using your client’s account and provide the license code there. This will help us investigate the issue more thoroughly: https://themeforest.net/user/undsgn#contact. Best

Hi kpott! We are sorry but we don’t have other similar reports so it’s really not easy to figure out the problem you are facing… you can ask your client to open a support ticket or you need to have your own License to access private support services.

Hello, please make sure you have updated Uncode Core as well to version 2.9.0.4. Let us know, best

What great service. Fixed!

Thank you for the confirmation!

Hi Mollichetta! Without a check to your site preview it’s not easy to understand what you are missing.
Anyway here you can find a dedicated doc with all the possible settings that make the Menu Not Transparent, be sure you also have a transparent o semi-transparent value on the Light or Dark Skin: https://support.undsgn.com/hc/en-us/articles/213459689-Menu-not-Transparent

Thank you this helped a lot! Fixed!

Thank you for the confirmation!

Hello! Sorry, but the licensing system, which connects with Envato to verify the Purchase Code for its correctness and to ensure it’s not used on multiple installations, unfortunately, does not support WP-CLI.

Hi luisdesgarennesvelazquez! We’re sorry for what you’re saying but you really should review Envato’s License terms, you’ve already used a License to create two sites and you certainly can’t use it to create even a third. It has also been suggested that you contact Envato for confirmation if you think what we say is incorrect.

Hi chastou! Please, do not share license code here. Next to the error message you probably have, there is a ‘More Info’ link that takes you to a documentation page with all the information you need. If you haven’t seen it in a nutshell, please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Hello ivanirisarri! If you could share your site URL, it would be very helpful. Even better, you can submit a ticket to our Help Center so we can review your installation and provide the best support possible: https://support.undsgn.com/hc Let us know, best

Hello blieben! Unfortunately, it is not possible to change the breakpoint within the theme itself, as there is no such option available. However, you can adjust it via CSS. Please refer to the following article for more information: https://support.undsgn.com/hc/en-us/articles/214006385

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

Hello, we started providing support to PopUp Maker plugin since Uncode v.2.9.0. More info here: https://support.undsgn.com/hc/en-us/articles/18578145445917-PopUp-Maker Let us know if you need further assistance on this, best

that’s so cool! Thank you in the name of all the makers out there!

One more question: it seems that I can’t figure out how to trigger it exactly how it appears on the demo page, meaning – I want the pop-up to appear automatically when he enters the landing page. Can you offer me a quick assistance on this?

Hello and first of all thank you. Regarding your issue: if I understand correctly, you need to set a trigger to “Auto Open.” However, I recommend referring to their official documentation for detailed guidance: https://docs.wppopupmaker.com/article/350-popup-settings-box-triggers-option-settings.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

Hi craigk74! Next to the error message you probably have, there is a ‘More Info’ link that takes you to a documentation page with all the information you need. If you haven’t seen it in a nutshell, please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Hi Marketize! We are sorry for this issue but since this error was never reported by other users developers need to access your installation. The only way is to open a ticket at our Help Centre and enter all your logins: https://support.undsgn.com/hc/en-us
Of course, let us first assume that you have tried deactivating all possible extra plugins you have and that you are compliant with the PHP version etc.

Thanks I will submit a ticket right now

Thank you for the confirmation!

Hi kingsleymensah! We have seen this used by other users but you might be better off looking for a generic Hotspot plugin from the repository that works via shortcode.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

Hi tworings2! We strongly discourage you from doing this but understand with your server why this was a problem for you and why you have files that are not native to the theme.
Inside the ‘wp_options’ table please find the ‘uncode’ and ‘uncode_settings’ options: https://lopezb.d.pr/i/I3MBy4 and https://lopezb.d.pr/i/TPyVyT
Make sure you have a backup first.

The only other solution related to error you have may be to try this hook:

function uncode_child_dequeue_script() {
    wp_dequeue_script( 'ace-editor' );
}
add_action( 'wp_print_scripts', 'uncode_child_dequeue_script', 100 );

I saved the settings from the database tables you told me about. Then I updated the theme version to the latest available and also the theme core. Already with the update the problem relating to the 400 error no longer occurred so perhaps it concerns you a little, but apart from this the frontend had the wrong settings as had already happened. At that point I re-inserted the settings in the DB tables taking them from those previously saved and everything went back to how it should be. This was to update you on the situation. Thank you very much for your availability and patience. We can consider this ticket closed.

Thank you for the confirmation!

Hello cuebner! At the moment, we have no other reports of this issue, and from the few tests we’ve conducted, posts created with CPT UI seem to work well with the Post Module. It might be a localized issue, or the post type you’re using is protected, or perhaps you’ve configured the new post type in a particular way that we can’t replicate. It’s difficult to say without a more in-depth look, I’m sorry. I can only say that it’s not a widespread problem.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

Thanks for your reply. Good to know that it should work, so I keep digging to find what is causing the issue. Best, Chris

Thank you too, all the best

Hi luizpimenta! Next to the error message you probably have, there is a ‘More Info’ link that takes you to a documentation page with all the information you need. If you haven’t seen it in a nutshell, please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Message sent. Waiting for reply. Thanks

You welcome!