39262 comments found.
if a user made a listing and i do NOT want the listing, can the listing be closed in admin? (2) if a user is just registered and did NOT pay for a subscription, but I want to turn on or give credit to his account so he can list, can that be done in the admin?
also which of your demos works like a directory, with near me and multi store and so on?
Hello @fadeplanet
This will require you to look for any 3rd party plugin that can provide an option for user to be able to list based on credits, currently Avada does not support this functionality.
Thanks
-Ammar
not what i meant, i dont think you read what i said, it was not about credits its about subscriptions. When i said credits i meant activate their account. Also i was asking more than 1 question
Hello @fadedplanet
By default with WordPress, you have complete control over user’s account, however I am not sure how the subscription is bound to that, this will surely require you to add another plugin that can handle the subscriptions, but yes as an admin you can surely disable the user’s account.
We do not have a directory prebuilt website but you can surely try the blog post here => https://avada.com/blog/how-to-build-a-wordpress-business-directory-using-avada-and-geodirectory/
Thanks
-Ammar
Can we add custom post types using Avada?
Hello @tommyhoej
Avada does support ACF so you can surely create your own custom post type using that 
Thanks
-Ammar
So with Avada+ACF I can create custom post types, add fields and have them displayed how I want in Avada? Can I also create frontend search where all the different fields can be searched?
Hello @tommyhoej
Yes, that is surely doable and with Avada form you can have an advanced search form, you can see an example here => https://avada.website/car-dealership/
Thanks
-Ammar
Sounds great – can the archive page and item apge be designed just how I want them to be?
If I have a relationship in ACF, how do I pull in another field from the related post? If I just have a ACF Relationship and set the field it pulls in the title of the related post – how do I include more than just the title? I have another field called “status” as well, I’d like it to show the title AND status for each relationship – how do I set that up?
Hello Tommyhoej
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
building a site with the premade auto dealer template. all theme and plugins are loaded, up to date and registered. Anytime I click to edit any pages I get a 404 error, Please help
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, please create a support ticket with our team on the below page and our team will resolve this for you.
Click Here To Get Avada Support
Thank you. – Abbas
I bought this theme some time ago, I used it for another website that is not active currently, I would like to use it in a new website, how do I cancel the previous domain and use it in my new domain?
Hi
You can manage your licenses from my.avada.com/licenses. Please do refer the link here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, is it editable using ELEMENTOR?
Hello @Prayandubey18
Avada comes with its own Avada Website Builder so there is no need to use any other page builder, regarding the compatibility of other page builder as you have mentioned above however, we have not officially tested this with Avada so can not provide you with a solid response.
Thanks
-Ammar
Hello @da1712gta
So the field is coming from default WordPress comment box, to disable it you will require some level of customisation, easiest way is to use custom CSS and hide the field via that.
If you need our further assistance with this, get in touch with our team and we will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
hi – recently the entire backend editor just shows white; memory is good and ive disabled other plgins…. any help? also im grandfathered in for support
fixed: somehow the block with wpbakery editor was moved to the right colim under deatured images; i clicked and dragged it to top of main page editing area and its restored
Hello @graphic4444
We are glad to hear you have worked this out, if you need any further assistance with this, kindly open a support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
Hello,
How can the image carousel be made to change the direction of the movement (both from left to right and vice versa and up and down) and make the transition smooth instead of the 1 sec. jerk on image transition?
Hello @bhavins
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
I bought avda theme and installed on WordPress but the them not show the home page www.fiyasurgical.com how I fix it now
Hello @adasintstruments
You have an active support with us and should be able to open a support ticket with us without any issues, can you kindly do that and our team will assist you further with this.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hi There
I Cannot View Avada Form Entries. The form had been set to Database.
Hello @Dozzzz
You will need to make sure that you have field names set for all of your form fields, the entries will not be added to database if there is no field name saved.
If however you need our team to take a closer look into this, kindly open a support ticket as you do have a valid support and we will get back to you further.
Click Here to Get Avada Support
Thanks
-Ammar
Hi. What versions of WordPress and PHP are recommended for Avada 7.11.10 now? And what versions of WordPress and PHP work most stably with Avada 7.11.10? What about WordPress 6.6.2 and PHP 8.3? Thanks in advance for your reply.
Hello @ike1980
You should surely be able to use the latest version of PHP and WordPress both with Avada, we do have users on PHP 8.3 and latest version of WordPress using Avada without any issues.
If you need any further assistance with us, kindly open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hi, my purchase code doesn’t work. It was purchased on 22nd September. How do I resolve?
Hello @Andrew_Knight
I see you have a valid support and should be able to open a support ticket with us, we suggest you to kindly open a support ticket following the instructions below and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hi, Is there a way to stop ALL featured images from showing automatically in a slider at the top of the pages? I can see the option to hide the FIRST featured image, but what about ALL?
I’m using featured images as my dynamic content on the background of containers to create site-wife images with a parallax effect. When I upload an image as a background (even though the original image size is big enough) it seems to be using the preview size image, and enlarging it, which makes the image look bad.
Any ideas, please? Thanks a lot!
Hello @geniusowl
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thank
-Ammar
Hello,
I’m willing to renew my support, but have to be sure my “problem” will be solved. I hope you understand.
Problem is: I want to adjust the list view of The Event Calendar within the widget function. It displays the month with de date underneath. I would like to also show the name of de day, zo it looks like:
Okt
Tuesday 15
I’m searching for this in a lot of core files (folder of Avada and folders of event calendar), but can’t find anything or I don’t get it (that’s more likeable :))
Hello @kristonweb
I am afraid your query is not very clear as to what exactly are you trying to change here? we will surely be needing more details from your end so we can provide a better response.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hi Artbees! HELP! You used to have the most convenient website builder. Then it got improved and stuff disappeared I used to be able to customize each element in the header individually with the main and hover over colors font types and sizes. Where did it go? I’ve disabled the global settings. If the header background is set to orange and the main accent website color is set to the same orange, you can no longer see the active page in the navigation menu because they are the same color. Have spent hours running in circles between the Avada options, global settings and header settings unsuccessfully!
Hello @annafoster777
This is surely changeable, we have just changed the UI for that and you can read all about how to manage the active and hover colors of elements here => https://avada.com/documentation/how-to-have-a-menu-border-on-hover-without-movement-using-the-menu-element/#toc_Set_Hover_State_Border_Color
If however you need further assistance with this, kindly open a support ticket with us as you do have a valid support and our team will get back to you further.
Click Here to Get Avada Support
Thanks
-Ammar
Hi. I have a question, do i need a license for each website i will create, or one license enable me to create several websites?
Hi,
Avada is a one time purchase – good for use on a single website/project. You get free updates for life.
One license is required for each live/production website that you use Avada on. So e.g. if you need to use Avada on a second website than an additional license is required.
For more info on licensing, please see our post here.
You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with ~100 prebuilt sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada prebuilt sites -> https://avada.com/prebuilt-websites/
- Avada Quick Start Guide -> https://avada.com/documentation/avada-quick-start-guide/
Thank you. – Abbas
Can I work on a subdomain before transferring the site to the main domain?
Hi,
Of course. You can register your Avada on a staging/dev install and work there until you’re ready to migrate to the live/production site.
For more info, please see the FAQs here: https://avada.com/documentation/avada-registration-and-licensing-faq/
Thank you. – Abbas
I get a message: The key code is already used on another domain. but I only have the code on one page!
Hello @wordgr
This could be due to multiple registrations; I will suggest you try and reset your purchase code once by going to my.avada.com dashboard and clicking on unlink button, if however, the issue persists we will suggest you open a support ticket with our team further.
Click Here to Get Avada Support
Thanks
-Ammar
Please REMOVE the History feature, or at least remove its roll over menu. It’s detrimental to the user experience working on a website and suddenly that damm menu gets in the way right before I click to collapse or expand a section… I lose my progress and the worst thing is that clicking at the top of the history DOESN’T REDO everything, it’s so random what is actually saved on the history.
I prefer working with revisions, I decide when to save, when to undo and when to redo, please do something about that damm history feature, it doesn’t work well.
Hi,
Currently we don’t have an option to disable the History feature.
To make a feature request like that, please go under “Engage” tab in your my.avada.com support account. Our devs collect feedback from there for new features.
We also request you to consider voting for existing high demand features at https://my.avada.com/feature-voting/
This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!
Thank you. – Abbas
Awesome, just did that, let’s hope it gets some votes!
Thanks for voting. We are constantly adding new features based on user demand.
Thank you. – Abbas
Hi, am facing this issue “Cannot load avada-support.” even though i registered my account. what did i miss out?
Hello @chsa11
We can see that you have a valid support with us and should be able to open a support ticket with us without any issues, can you kindly let us know if you are able to sign into the support account or not?
Thanks
-Ammar
