Hey there, we blew up our site and broke the theme. Eventually re-installed but now it says the code is already registered. Here is the domain – perfectshotmedia.com Could you please de-register on your end

Seems to be an issue with the column responsive options in wpbakery, whenever initiated anywhere on a page it causes problems, but randomly even after a cache flush, with fade in rows not displaying on the wrong devices etc. Mysterious and messy. I’ve found workarounds but any idea why this is happening?

Please contact me my licence not working

“I’ve been writing to you for a week and haven’t received a response. The subcategories in the main menu pop up all at once when you hover over a category. I need to disable this option, but I can’t find how. Website: https://www.clinicajavierescassi.com/"

First of all, please forgive my English. Some time ago, I purchased the template and used it to create a website for a client. Once the project was completed, I handed over full control of WordPress to the client. The website has since changed, and they have developed it with another template: https://elclubdelasmujeresinvisibles.com/. I would like to retrieve the activation code to use Bridge on a new website. Unfortunately, I no longer have contact or a relationship with the previous client. Best regards, and thank you very much.

I am experiencing some issues with the latest updates. My buttons no longer have a rollover state, and the colors are not changing.

I installed the Bridge theme on my WordPress. At first, everything was fine, but then I encountered an error on my page, and it stopped showing any content: “ERR_TOO_MANY_REDIRECTS,” and the site was also not secure. I uninstalled the Bridge theme, and WordPress started working fine again, as did the site. Then I tried to install the template again, but I received this message: “FTP credentials don’t allow writing to file /opt/bitnami/wordpress/wp-config.php,” and again I faced security issues with the page and got the error: “ERR_TOO_MANY_REDIRECTS.”

I had used this template several times before, but now I don’t know why it isn’t working. I would appreciate any help you can provide.

Hi, just bought an updated Bridge since I used a several years ago. I need your help, why shortcode from the last theme is not working to a new update? Please check this site https://de-hair.com/homepage/

Need your help. thanks

Updated to most recent bridge core but now no background options work in Qode icons element in wpbakery and its messed up my site just before launch, 48 hours isn’t ideal for support issues if you are pertaining to be a theme for designers with some development knowledge, but I’m finding that is what you get…

On Friday, Oct. 10, I received an alert from WordFence that the Bridge Core Plugin had a vulnerability. I noticed it needed an update, so I immediately updated the plugin, and the plugin passed the next scan. On October 12, I received another alert stating that the Bridge Core Plugin has another vulnerability. There is no update for this critical flaw. Unfortunately, the advice is to disable the plugin, without which the website will fail.

Can you please update the plugin immediately? The warning detail is below:

Wordfence Pro The Plugin “Bridge Core” has a security vulnerability. Type: Plugin Vulnerable Issue Found October 12, 2024, 11:55 pm Critical

“The Bridge Core plugin for WordPress is vulnerable to unauthorized modification of data or loss of data due to a missing capability check on the ‘import_action’ and ‘install_plugin_per_demo’ functions in versions up to, and including, 3.3. This makes it possible for authenticated attackers with subscriber-level permissions or above, to delete or change plugin settings, import demo data, and install limited plugins.”

References

themeforest.net

My support has expired, but I don’t think this is a personal support issue, as this vulnerability affects all users.

please users cannot read the text on my website because it appears very faint. I have tried to darken the text on my site in thw qode options section and using the word processor when editing a story to be published on the blog and still no changes. Please how do i darken (very dark black colour) the text on my blog.

Hi, How can I deactivate my two license on domain name that is no longer available?

Thanks!

Hi, sorry can you please deactivate the license on an domain name ?

Thanks!

Hi, How can I deactivate a license on an domain name that is no longer available?

Thanks!

Hello, I would like to deregister the theme as the website I was testing it on, doesn’t exist anymore. Thank you

Hi. I registered on another site a long time ago, but I can’t reset the code because they don’t run the server anymore. Please reset the code to use it on a new domain. Thank you.

Hi – How can i free up a license on an old site that is no longer available?

Thanks!

I can’t log into my qode dashboard. I trired to reset the password but it never sends the email. All I get is the words “working” like it’s trying to submit my request.

rdtod plugin are too outdated, I have deactivated and cleared the cache and reinstalled and they still have very old versions: WPBakery Page Builder 6.7 and Slider Revolution 6.7.4. where to download the new version

Hello,

I’m interested in purchasing the theme for my WordPress site and would like to know if you offer a service to install the theme along with a specific demo. This would save me time, as I’d only need to change the content afterward.

If this is something you provide, please let me know the details.

Thank you in advance!

Best regards,